1 | P a g e C O M P A N Y P R O F I L E - T r a i n i n g f o r y o u r c a r e e r

Entertraining Bali Office: Puri Gading, Jl. Surabaya, Block D9/ No. 10 Jimbaran, Bali, Indonesia Hp. 0819 044 765 22 - Website: www.entertrainingbali.com

About Us

We have been more than 15 years specialist in Hospitality Training, Teambuilding and Motivation classes. Our clients are mostly in the hospitality industries such as hotels, villas, restaurants, retails, banks, hospitals, airlines and other business which are related with Hospitality Services. We do workshop and seminar/ Public Training in Bali regularly for assisting our clients in Customer Service Training & Leadership Development program.

Our team Trainer would be ready to become strategic partner for your company to develop the quality and competency of your employees through tailor-made training & consulting program which specially designed to exceed your need & expectation.

Vision ”People Development Partner”

“To become successful partner for developing career, motivation, attitude, skills, knowledge and be a quality person”

Mission “Learning is Fun & Never Stop!”

“Entertraining committed to actively conduct In-House Training, Public Training Workshop, Teambuilding & Motivational Class in the fun way”

2 | P a g e C O M P A N Y P R O F I L E - T r a i n i n g f o r y o u r c a r e e r

Entertraining Bali Office: Puri Gading, Jl. Surabaya, Block D9/ No. 10 Jimbaran, Bali, Indonesia Hp. 0819 044 765 22 - Website: www.entertrainingbali.com

IWAN SETIAWAN Professional Hospitality Trainer & Motivator

Has been working in many 5 star hotels and become specialist in Training, Teambuilding and Motivating for more than 15 years.

After completing his study in Rooms Divison Department, BPLP Bandung Indonesia, he’s been starting these following career :

• Management Trainee, Sheraton lagoon Nusa Dua, Bali, Indonesia • Management Trainee, The Pan Pacific Hotel, Singapore, • Training Officer, Imperial Century Hotel, Lippo Karawaci Tangerang, Indonesia, • Assistant Training Manager, Borobudur Inter*Continental Hotel Jakarta, Indonesia, • Training Manager, Hard Rock Hotel Bali, Indonesia, • Pre-opening Manager, Hard Rock Cafe & Hard Rock Hotel Pattaya Thailand, • Training Manager, Banyan Tree & Angsana Bintan Island, Indonesia, • Corporate Training Manager, Aston International Indonesia, • Corporate Trainer, Golden Tulip Group Indonesia • Training Manager, Island Hideaway Dhonakulli, Republic of Maldives, • Training Manager, Angsana Velavaru Resort & Spa, Republic of Maldives, • Hospitality Trainer & Motivator, Entertraining Consultant, Indonesia.

The career above mostly in Training & Development which sharping his talents and become specialist in Opening new hotel such as in Archipelago International (Previously Aston International Group), Harris Hotels & Resort Group, Whiz Hotel & Resort, Malino Highland Makasar, and now he is appointed to set up every pre-Opening group of Golden Tulips Hotels.

Not only experienced in Hospitality Industry but he also regularly conduct Soft Skills training and motivator for some Banking Company in Indonesia such as : BANK INDONESIA, Bank Rakyat Indonesia (BRI), Bank Artha Graha (AG), and many other group of BPR Banks in Bali.

With his exposure experieces from Management Trainee in Singapore till working as Training Manager in Maldives & Thailand, He often shared his experiences by conducting Public Training/ Seminar, Teambuilding, MC, Moderator, Trainer for retails, hospitals, airlines, guest speaker at school/ Academy & Training Consulting in Indonesia.

To improve and keep maintain his competency, he is still taking Hospitality Course until now at e-Cornell University, Boston, USA.

3 | P a g e C O M P A N Y P R O F I L E - T r a i n i n g f o r y o u r c a r e e r

Entertraining Bali Office: Puri Gading, Jl. Surabaya, Block D9/ No. 10 Jimbaran, Bali, Indonesia Hp. 0819 044 765 22 - Website: www.entertrainingbali.com

Our Clients

Hotels & Villas

Bakrie Group I Menara Kuningan Office Building, Jakarta SanGria Resort & Spa (Pre-Opening) I Cipaku Indah Hotel I

Aston Tropicana (Pre-Opening) I Aston Braga, Bandung

(BHA) BALI HOTEL ASSOCIATION I GM ASSOCIATION in LOVINA Bali I Nusa Dua Beach Hotel I Discovery Kartika Plaza I Royal Santrian I NOVOTEL Nusa Dua I

White Rose Hotel I OC-EN Outrigger Bali I Ramada Bintang Bali I Harris Riverview ( Pre-Opening)I Harris Sunset (Pre-Opening) I Harris Kuta I The HAVEN, Seminyak

(Pre-Opening) I Puri Cendana Resort I Bali Tropic Resort and Spa I Ramayana Hotel Kuta I GRAND WHIZ KUTA (Pre-Opening)I Risata Bali & Resort I Royal

Pitamaha Ubud I Kupu – Kupu Barong I Kupu – Kupu Jimbaran I Hard Rock Hotel I Uma Sapna Villa I Kayumanis Jimbaran I Kayumanis Ubud I Kayumanis Nusa Dua I The Gangsa Sanur I The Archipelago Group (Previously

Aston International) I Sun Island Villa I Maya Ubud Resort & Spa, Maya Sanur I Aston Sunset 100 1 &2 I Adhi Jaya Group I Ramayana Group I Patra Jasa Resort &

Spa I Segara Village Sanur I Circus Waterpark Bali I Pullman Kuta Bali I Golden Tulip Essensial Denpasar (pre-Opening)I Grand Nikko Bali I The Ellysian I The Hills

Villa I Gending Kedis I Golden Tulip Devins Seminyak (Pre-Opening) I Kuta Paradiso Hotel I Karma Sakala Hotel (PreOpening) I Aston Kuta I Quest Tuban I

Alam Kul –Kul Kuta I Adhi Assri Lovina I Sudamala Sanur I Taksu Sanur I Bali Family Hospitality Group I PATRA JASA GROUP I GOLDEN TULIP GROUP I ALILA GROUP I Klapa Pecatu I INAYA PUTRI BALI I Como Shambala Ubud I Golden Tulip Jineng (Preopening) I

Alila Hotels Group – Bali I B Hotel, Bali

Banyan Tree Resort & Spa, Angsana Resort & Spa, Bintan Golden Tulip, Belitong

Sudamala Villas & Suites I Ombak Sunset – Gili Trawangan, Lombok Royal Tulip (Pre-Opening), Bogor

ROYAL GROUPS I Royal Tretes I Royal Orchids Batu, Malang Agrowisata Hotel (Salib Putih), Salatiga

Hotel Horison I Hotel Dafam I All Stay Hotel, Semarang Royal Ambarrukmo Hotel, Yogyakarta

Hotel Bumi Minang (Re-Opening), Padang Aryaduta Hotel & Convention Center, Palembang

Aston City Hotel I Aryaduta Hotel, Pekanbaru Silae Hotel (Pre-Opening), Palu

4 | P a g e C O M P A N Y P R O F I L E - T r a i n i n g f o r y o u r c a r e e r

Entertraining Bali Office: Puri Gading, Jl. Surabaya, Block D9/ No. 10 Jimbaran, Bali, Indonesia Hp. 0819 044 765 22 - Website: www.entertrainingbali.com

Rai Hawu Hotel(Pre-Opening), Kupang Pondok Wisata Pantai Cemara – Waingapu, Sumba

Malino Highlands (Pre-opening), Makasar Golden Tulip Galaxy(Pre-Opening), Banjarmasin Golden Tulip Essensial (Pre-Opening), Pontianak

Island Hideaway Resort and Spa, Angsana Resort & Spa, Republic of Maldives

Retails Grand Indonesia Shopping Town I INSTITUTE CAREFOUR INDONESIA (IDP

Program all General Manager Carefour Indonesia, Jakarta PT. SOEJASCH – Bali / Jakarta/ Bandung I Kuta Beach Walk Shoping Center I

PT. ASTRA I ACE HARDWARE I VoLcom I Jungle Surf I Dreamland I Surfer Girl I COURTS I Hard Rock Merchandise I DUO Furniture I CASA UMA I WARDAH, Bali

HONDA Trio Motor, Daikin AC, Banjarmasin Hard Rock Merchandise Café & Hotel, Pattaya, Thailand

Goverment PANDU (PELINDO)Seluruh Indonesia – DEPARTMENT PERHUBUNGAN I

BEA CUKAI MAKASAR I DEPARTMENT KOMUNIKASI & INFORMASI, Indonesia KEMENTRIAN PERTAHANAN & KEAMANAN, Timor Leste

Banks Bank Indonesia I Deutch Bank, Jakarta

Bank BRI, Jakarta, Bali, Lombok, Yogyakarta, Cirebon Bank Artha Graha I Bank Bukopin I Bank Central Ekonomi I Bank BPR Sedana

Mandiri Tabanan I Bank BPR ASHI I Bank BPR ANTENK I Bank BPR TISH I Bank PPR PUSAKA I Bank BPR UDIYANA PUTRA, Bali

Hospitals Bali Med I Rumah Sakit Bersalin Kasih Ibu

I Rumah Sakit Bersalin Puri Bunda, Bali Rumah Sakit Panti Nugroho, Yogyakarta

Airlines & Travel Agents Garuda Indonesia, Merpati Nusantara Airlines, Bali

Destination Asia I Munatour, Bali

5 | P a g e C O M P A N Y P R O F I L E - T r a i n i n g f o r y o u r c a r e e r

Entertraining Bali Office: Puri Gading, Jl. Surabaya, Block D9/ No. 10 Jimbaran, Bali, Indonesia Hp. 0819 044 765 22 - Website: www.entertrainingbali.com

Other Companies

BIZNET I Bakrie Commerce Club I Majalah TEMPO I PT. DKT (Kondom sutra) I DANONE – Aqua, Jakarta

PLN BALI I Indonesia Power I Koran TOKOH I I.A.L.F Bali I Mandara Spa Indonesia I AW. LAKE SPA CONCEPT I Benoa Tirta Harum Water sport I PT. Dian Rakyat I Garuda

Bilingual School I SuperBrain Cening I Bali Deli Restaurant I Kantor Kita I TELKOMSEL I WARDAH BALI I J.N.E Bali I DSM (Dompet Sosial Madani),

TROPICAL GROUP I JENJA CLUB I Metis Restaurant I BALI SAFARI & MARINE PARK BALI ZOO BALI I BES LIVING I TIKI JNE I Circuss Waterpark, Bali

Indorent Taxi & Rent Car, Bintan Semen Gresik, Surabaya

PT. Pegadaian, Bali & Kupang NOSA, SAI GLOBAL, Catering Company, Balikpapan

PT. Schneider I PT Takeda, Corporate, Singapore Pacific & Orient Insurance Co. Berhad, Kuala Lumpur

Event & Seminar In Bali : 27 July 2011 Basic Presentation Skills & Public Speaking 18 August 2011 Service Magic (1st Session) 19 September 2011 Service Magic (2nd Session) 26 September 2011 Certified Public Speaking & Presentation Skills 15 August 2012 The Amazing of Teamwork & Communication 28 August 2014 Service Magic (3rd Session) 28 September 2014 Competitive Supervisory Skills 30 October 2014 Leadership Skills for Effective Leader 29 September 2015 Motivating Yourself to service Excellence 29 October 2015 The Super Supervisor 1 8 December 2015 The Super Supervisor 2 31 October 2016 Everyone’s A Sales Person 14 November 2016 Basic Presentation Skills & Public Speaking

6 | P a g e C O M P A N Y P R O F I L E - T r a i n i n g f o r y o u r c a r e e r

Entertraining Bali Office: Puri Gading, Jl. Surabaya, Block D9/ No. 10 Jimbaran, Bali, Indonesia Hp. 0819 044 765 22 - Website: www.entertrainingbali.com