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EMPATHY MAP

Empathy map & Problem statement

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Empathy map & Problem statement of a student Varun interviewed by Sai Praneeth

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Page 1: Empathy map & Problem statement

EMPATHY

MAP

Page 2: Empathy map & Problem statement

STAKEHOLDER

• A curious, practical person who’s able to work in teams and likes to be

artistic.

• He’s also an ambitious person with lot of goals.

• Sociable and he likes to solve common society problems with

engineering and science principles

• Adaptive, experienced various cultures as a part of education.

• A collaborative and creative in designing/solving problems.

Page 3: Empathy map & Problem statement

SAY:

• My name is Varun, an undergraduate student in Mechanical

Engineering. Currently pursuing my Bachelors in technology from

Pondicherry University.

• My hobbies are,” reading books especially fiction novels and I like

music no matter where I’m my Ipod will be in my pocket” .

• I’m passionate in mechanical engineering. Since my childhood I like

repairing my bicycle, tinkering with toys and trying new designs for my

bicycle however they aren’t major/attractive but, I find myself with

interest in Machines.

• My first day of my college was so nice, there was an inaugural

meeting after that I visited all my department laboratories and

workshops and felt soo anxious on seeing big lathe machines,

turbines and wind tunnels.

• My future plans are higher studies, I’m going to take GRE and I work

hard to get admission in a Grad school for pursuing Masters in

Aerospace Engineering.

• I’d like to participate in solving common social problems and enjoy

applying engineering and science concepts.

Page 4: Empathy map & Problem statement

DO:

• Practical approach to any question and doesn’t believes in any luck/chances.

• Gives pauses during the interview

• Always smiling and charming facial expressions, looks straight into eyes while talking.

• Seems to be a confident person.

• Has a mannerism of combing hair with hands.

• While replying to a question about a past event, looks into air and narrates in a nice way.

• Good memory power.

• No doubts about his goals which seems as a pre-planned person.

• Uses good vocabulary while answering the questions.

Page 5: Empathy map & Problem statement

THINK

• Passionate about engineering.

• Soo studious

• May be Intelligent

• Extrovert

• Artistic, creative

• Generous to others.

Page 6: Empathy map & Problem statement

FEEL:

• Confident about his goals.

• Pre-planned in actions

• Extrovert in nature.

• Creative in dressing.

• Man full of positive thoughts

• Reliable

Page 7: Empathy map & Problem statement

STAKEHOLDER

• A curious, practical person who’s able to work in teams and likes to be

artistic.

• He’s also an ambitious person with lot of goals.

• Sociable and he likes to solve common society problems with

engineering and science principles

• Adaptive, experienced various cultures as a part of education.

• A collaborative and creative in designing/solving problems.

Page 8: Empathy map & Problem statement

PROBLEM/NEED

• HIGHER STUDIES

• Varun’s goal is to get an admission with scholarship in his favourite

grad school, he needs to fill his resume with all merits and he needs to

get a good score in GRE.

• As a part of his goal, he says he’d to obtain a research internship in

his upcoming summer vacation.

• Varun needs a strategic approach to get admission and scholarship.

Page 9: Empathy map & Problem statement

INSIGHT:

• Varun has to plan smart and should work hard on those plans to reach

his goal.

• Unfortunately, Varun has less time to think about applying engineering

to social problems because of his priorities.