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Empathy map #1 Redesigning the school to work transition

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Go to school, get your degree, get a job. Does this traditional path from education to employment make sense today for the hundreds of millions of learners around the world? Let's find out using the design thinking process.

Text of Empathy map #1 Redesigning the school to work transition

  • 1. University Teacher for over a decade, the person interviewed has experienced different roles on the learning process: as student, professional, employer and teacher. During this interview he has focused on the teacher's point of view. However, the point of view from the job market as employer may also be present during some of his statements.

2. THINK # 1 From the say section it is possible to make the following inferences about the stakeholders thoughts: - He cannot bring many changes to his class, for it is not ready for it. - The official requests regarding content and evaluation are not in accordance to the challenges his students will face in the future. - The students dont want to read or do any extra class work. They go for the certificate. - University should balance theory and practical approach in order to cut distances between studies and work environment - Innovation in methods can only be brought if it doesnt delays the contents program. - Students also feel this distance between University and work, therefore they are not committed to the studies. 3. THINK # 2 - The content thought at the University today is static and will soon be outdated. They should be giving students the tools to build future knowledge instead. - The academic environment doesnt seem to be worried about the situation, the major concern is to get a good review at the governments evaluation system. - The path for those who want to build new knowledge goes through extra courses that bring more practical activities such as labs, case studies and group discussions. - Only extra private courses can bring the kind of learning experience that can make a difference for the students. 4. University Teacher * Make his classes more interesting and effective University must prepare students to build new knowledge and future. 5. Interviewers insights and initial hypothesis: - The current education system in Brazil does not motivate students or teachers towards the learning experience - There must be alternative ways to introduce innovation to this field - Some possible alternatives include: - One of the most important client segments of the Universities are the employers. There must be a closer and more effective dialog between these stakeholders in order to achieve a balance between the theory that enables to question current practices and the teaching of best practices, between classes and hands-on activities. This would include a stronger partnership among academic environment and enterprises, allowing more visits from students to the companies, and study of local cases (sometimes the cases content shown in class are so far from the students reality that they can barely relate to it). - There should be some more autonomy to the teachers, even at public universities, or an experimental path through extra courses (maybe summer/winter courses using new approaches to the learning experience) - The discussion groups that should be formed to introduce the needed changes should include all kinds of stakeholders, in order to take into account all the needs at stake. This will probably be the hypothesis chosen for the current work, since it allows more independent action towards the formulation of an alternative approach...