Confederations Cup 2009: Lessons for 2010 FIFA World Cup

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Text of Confederations Cup 2009: Lessons for 2010 FIFA World Cup

  • 1. Cape Town: Ready To Welcome the World Confederations Cup 2009:Lessons for 2010 FIFA World Cup

2. FCC 2009

  • Observer groups included the following disciplines/streams:
    • Safety and Security
    • Transport
    • ICT
    • Green Goal
    • Base Camps
    • Public Viewing Areas
    • Utilities
    • Socio-Economic
    • Volunteers
    • Stadiums
  • Venues Visited
    • Rustenburg
    • Pretoria
    • Johannesburg


  • Closer coordination amongst various roleplayer is key to the succesful implementation of the transport plan: Safety and security/LOC and Host City/ Province and Host City to prevent duplication, conflict of interests, poor utilisation of resources
  • Effective, legible and understandable signage /way finding is critical
  • Departure plan after match is critical: management of spectators, vehicle loading techniques to be established; additional deployment ofresouces to transport spectators, clarity on who does what
  • Installation of good temporary lighting at all facilities is necessary: walking routes, park /rides, rail
  • A Communication protocol to enable effective & coordinated communication with spectators is required ie Z-maps, radio, newspaper, etc re to announce changes to schedules, unambigious messages
  • More effective enforcement of road closures to prevent grid locks and unauthorised entry
  • Effective marketing of the rail transport systems is necessary to
  • prevent underutilisation
  • Timeous decisions with busand taxi industries: key for effective
  • training, orientation to routes, etc
  • Concept of park & rides and park & walks is new
  • and requires further refinement and marketing

Post Event Face Off Between Cars, Buses and Taxis 4.

  • Accreditation Systems:
    • The process needs to ensure that the correct persons are accredited on time to enable them to perform their functional duties
    • IT infrastructure supporting the accreditation process is compatible and efficient
  • Valuable insight obtained gained into the mechanics of escorting of teams/dignitariesaccording to FIFA protocol
  • By-Law Enforcement Forum to be introduced to ensure the efficient and simultaneous enforcement of multiple laws
  • Permanent staff and volunteers must be trained and tested timeously
  • An integrated shift may be required to handle at least a 13 hour shift at various venues
  • Clear communication lines and protocols between Nat and Prov JOCs needs to be established (EMS)
  • Private Security companies to comply with PSIRA Regulations.All staff to be PSIRA accredited which is to be clearly displayed on uniforms
  • Timeous establishment of JOC/VOC

Safety and Security 5. Safety and Security Park and Ridedrop-off to close to entrance Accreditation problems Exclusion Zone to be monitored (pic taken one day before game) Prohibited Item: THE STICKS!!! Non-sponsors names covered up 6. Stadium

  • Access to the stadiums proper accreditation and security procedures to be in place, communicated to all concerned and then adhered to by all staff involved
  • Officials involved (LOC, Host City, Volunteers, etc.) should be sufficiently informed to provide information to the public on especially common questions e.g., where is the Accreditation Centre
  • Specifications stipulated by FIFAmust be met eg Ground preparations for Overlay, tent pegs & trenches
  • The timeous appointment of the LOC consultants to oversee the Overlay design is critical to ensure the implementation of Overlay requirements
  • Directional signage must be in place to cater for those unfamiliar with the layout of the stadium
  • Pitch sacrosanct
  • The placement of equipment and facilities require careful planning eg: location of bins and the cleaning thereof, the positioning of cables and cabling trays, etc
  • Movement and Access of residents and business concerns on Match days (+1&-1) days requires careful planning and extensive communication in advance

7. ICT

  • LTAs : (Local technical Areas):
  • Some Stadiums had too many LTAs, cabling was unsightly (hanging out of windows, on loops from walls and open on the ground which was considered a risk if the fibre were to break thereby interrupting international signals)
  • Green Point stadium unlikely to experience this as the stadium is new and plans for PTAs (Primary technical areas), STAs (Secondary technical areas); LTAs and Telkom carriers rooms have been incorporated into the design including provision for cable ways ,ducting and cables
  • Broadcast Compound
  • Adequate space provisions to be made for :
    • OBCs (Outside broadcasting centre )trucks
    • Generators for technical power for broadcasting
    • Satellite dish for Sentechwhich will serve as
    • backup communication to the IBC in the case
    • where the fibre connectivity might go down
    • capacity to store approximately 40,000 litres
    • of Diesel underground in tanks
    • Fuel delivery vehicles to deliver fuel at any
    • given time

Media Centre Rustenburg 8. ICT: Ellis Park Air conditioning @ Media CentreAir conditioning @ Media Ce Ellis Park Main Control Room Audio mixing desk for TV CamerasTechnical Equipment Room 9. Solid Waste

  • System to measure & monitor disposal and recycling of waste: must be developed soon and should take mass and volume into account
  • Early clarification of roles & responsibilities between different service providers at different venues & different areas
  • Good communication prior to start: Systems and protocols (dos & donts) for waste handling, interim storage, separation facilities for recycling & disposal
  • Training of staff & contractors (City or other service providers): will facilitate efficiencies and is essential for meeting recycling targets
  • Training of ALL volunteers: essential regarding correct bin use
  • Park & Ride Areas: Sufficient bins needed to contain waste and minimise after-game clean ups
  • Accreditation of staff & contractors: needs to start well in advance
  • ACSA & Metrorail: Coordinated Effort necessary to ensure consistent systems & messaging regarding waste for visitor benefit

10. Marketing and Branding

  • Host cities to proactively pursue the rights afforded by the Host City agreement toraise sponsorship or advertising revenue
  • Merit to creating a dedicated/coherent structure re Media, PR, Advertising, Branding with specialised skills, expertise and systems to fully capitalise on the opportunities presented by the competition
  • Dedicated Communication capacity is required to deal with the operational readiness and planning aspects, including ongoing media engagements
  • Host City Decoration programme is not limited to just FIFAinputs, but is an opportunity for the Host City to actively participate in


  • Community Turn Out at PVAs cannot be precisely predicted: weather played a crucial part
  • Location and marketing of PVA sites are critical for success
  • Profitability for vendors cannot be guaranteed and is dependent on various factors:
  • attendance figures and participant profile
  • Infrastructure and attractions must be of an appropriate quality/standard to appeal
  • to spectators
  • Good cooperation amongst all parties (internal city departments, province, Defense Force,
  • service providers) is critical to staging a successful event
  • An exciting entertainment programme before and between matches are key to sustaining
  • community interest and participation
  • The concept of a PVA needs to be marketed amongst local
  • soccer fans to ensure a return on investment
  • (social and economic)
  • Support for SA team to be intensified to ensure that
  • screenings of Bafana Bafana Matches are well supported

Public Viewing Areas 12.

  • Parameters of the Commercial Exclusion Zone are negotiable especially
  • with regard to long standing business concerns eg Vodacom Tower in Jhb
  • No significant increase in reports about street people, commercial sex
  • work, etc was noted