Outlook Web App (OWA) guide . 1. What is Outlook Web App (OWA) 2010? The Outlook Web App (OWA) allows you to access your SNC-Lavalin e-mail and calendar from any

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Text of Outlook Web App (OWA) guide . 1. What is Outlook Web App (OWA) 2010? The Outlook Web App (OWA)...

  • User guide

    Need help? Contact the Montreal GIT Service Center (53551)

    Outlook Web App (OWA)

    2010

    Prepared by: Global Information Technologies (GIT) | Version 1.2 | 2015-03

    User guide

  • User guide

    Table of contents

    1. What is Outlook Web App (OWA) 2010? .............................................................................................. 3

    2. To access OWA: ................................................................................................................................... 3

    3. Navigating in OWA ................................................................................................................................ 5

    4. Sections of OWA ................................................................................................................................... 5

    5. OWA Mail Screen .................................................................................................................................. 6

    5.1 Change View Settings ................................................................................................................................... 6

    5.2 Creating/Sending Messages ......................................................................................................................... 7

    5.3 Create a New Folder ..................................................................................................................................... 8

    5.4 Move E-mail to Folders ................................................................................................................................ 9

    6. OWA Calendar .................................................................................................................................... 10

    6.1 Customize OWA Calendar View ................................................................................................................. 10

    6.2 Adding an Appointment ............................................................................................................................. 11

    6.3 Creating a Meeting Request ....................................................................................................................... 12

    6.4 Using the Scheduling Assistant .................................................................................................................. 13

    6.5 Calendar Sharing ........................................................................................................................................ 14

    6.6 Adding a Calendar ...................................................................................................................................... 15

    7. Contacts .............................................................................................................................................. 16

    7.1 The Global Address List .............................................................................................................................. 16

    7.2 The Personal Contact List ........................................................................................................................... 17

    7.3 Creating New Contacts ............................................................................................................................... 17

    8. Search in OWA.................................................................................................................................... 19

    8.1 How to Search ............................................................................................................................................ 19

    9. Advanced Features ............................................................................................................................. 20

    9.1 To add an E-mail Signature ........................................................................................................................ 20

    9.2 Out of Office Messaging ............................................................................................................................. 22

    9.3 Set Mail Rules ............................................................................................................................................. 23

    Prepared by: Global Information Technologies (GIT) | Version 1.2 | 2015-03

    Page 2 OUTLOOK WEB APP (OWA)

    User guide

    Need help? Contact the Montreal GIT Service Center (53551)

  • User guide

    1. What is Outlook Web App (OWA) 2010? The Outlook Web App (OWA) allows you to access your SNC-Lavalin e-mail and calendar from any computer that has Internet access via a Web browser.

    2. To access OWA: 1. Go to https://webmail.snclavalin.com

    2. Click on Access your emails

    Prepared by: Global Information Technologies (GIT) | Version 1.2 | 2015-03 Need help? Contact the Montreal GIT Service Center (53551)

    Page 3

    User guide

    OUTLOOK WEB APP (OWA)

    https://webmail.snclavalin.com/

  • 3. On the page below:

    Click on This is a public or shared computer if you are NOT using your computer at work or your personal one. This setting will auto-sign you out after 15 minutes of inactivity.

    Click on This is a private computer if you are using your computer at work or your personal one. This setting will sign you out after 8 hours of inactivity.

    Enter your user name and password in the boxes. Then click Sign In. You are now signed in to OWA.

    Page 4

    User guide Prepared by: Global Information Technologies (GIT) | Version 1.2 | 2015-03

    Need help? Contact the Montreal GIT Service Center (53551)

    OUTLOOK WEB APP (OWA)

  • 3. Navigating in OWA OWA is designed to closely mimic the look and feel of Outlook 2010. The Mail screen is divided into three panes: The Navigation Pane, Message View Pane, and Reading Pane.

    The Navigation Pane contains mail folders and provides easy access to Calendars, Contacts, and Tasks. The Message View Pane work as the inbox and contains all received mails. The Reading Pane displays the contents of a selected message.

    4. Sections of OWA Click on the selection tab to access the various tools in OWA

    Mail Compose, send, read, and reply to e-mails. Calendar Create and manage appointments and meetings. Contacts Manage and store contact information. Tasks To-do items with optional reminders. Public Folders Access your Public Folders

    Page 5

    User guide Prepared by: Global Information Technologies (GIT) | Version 1.2 | 2015-03

    Need help? Contact the Montreal GIT Service Center (53551)

    OUTLOOK WEB APP (OWA)

  • 5. OWA Mail Screen The Mail view is your main point of entry for creating new emails, checking for new emails, and navigating your folders. The following image illustrates the tools available in the inbox.

    5.1 Change View Settings To change how OWA displays your emails:

    1. Click on View

    2. Select Use Conversations to toggle the Conversations view on or off

    3. Select whether to have the Reading Pane on the right, at the bottom or off.

    Page 6

    User guide Prepared by: Global Information Technologies (GIT) | Version 1.2 | 2015-03

    Need help? Contact the Montreal GIT Service Center (53551)

    OUTLOOK WEB APP (OWA)

  • 5.2 Creating/Sending Messages 1. To create a message, click on the New button in the toolbar and choose Message.

    2. Type an e-mail address in the To: field.

    To look up an address, Click the To: to open the Global Address List. Or click the Address book button.

    Or type part of the address, and then click the Check Names button.

    To add an attachment, click on the Paper clip button.

    3. If you want to add the BCC line or set tracking options, click the Options button and then select what options you would like.

    4. Add a subject and body to your message, and click Send to send the message.

    Page 7

    User guide Prepared by: Global Information Technologies (GIT) | Version 1.2 | 2015-03

    Need help? Contact the Montreal GIT Service Center (53551)

    OUTLOOK WEB APP (OWA)

  • 5.3 Create a New Folder Creating new folders allows you to store your messages in an organized way.

    1. In the navigation pane, right click on the folder that will contain your new folder.

    2. Click create new folder from the drop down menu.

    3. Type a name for the new folder, and press enter on your keyboard.

    4. The new folder has been created.

    Page 8

    User guide Prepared by: Global Information Technologies (GIT) | Version 1.2 | 2015-03

    Need help? Contact the Montreal GIT Service Center (53551)

    OUTLOOK WEB APP (OWA)

  • 5.4 Move E-mail to Folders Moving e-mail removes a message from the message pane and places it in the destination folder.

    1. Click on the e-mail you want to move.

    2. Click on the move dropdown menu.

    3. Click the destination folder from the list that appears.

    Or

    1. Drag and drop the e-mail you want to move into the destination folder.

    Page 9

    User guide Prepared by: Global Information Technologies (GIT) | Version 1.2 | 2015-03

    Need help? Contact the Montreal GIT Service Center (53551)

    OUTLOOK WEB APP (OWA)

  • 6. OWA Calendar

    6.1 Customize OWA Calendar View OWA has four views you can use to display your schedule and appointments:

    Day View: Displays a single days appointments by the hour.

    Work Week View: Displays appointments in a 5 day format: Mon