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Janet Fouts :: TatuDigital.com MINDFUL SOCIAL BUSINESS Tuesday, January 3, 17

Mindful Social for Real Estate Professionals

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Janet Fouts :: TatuDigital.com

MINDFUL SOCIAL BUSINESS

Tuesday, January 3, 17

Janet Fouts :: TatuDigital.com

IT ISN’T• Advertising

• Push media

• Spray and pray

• Humble bragging

• Old School

Tuesday, January 3, 17

Janet Fouts :: TatuDigital.com

OLD SCHOOL

Tuesday, January 3, 17

Janet Fouts :: TatuDigital.com

OLD OLD SCHOOL

Tuesday, January 3, 17

Janet Fouts :: TatuDigital.com

WHAT % OF YOUR BUSINESS IS FROM REFERRALS?

• 10%?

• 20%?

• 30?

• 50?

• 75 or more?

Tuesday, January 3, 17

Janet Fouts :: TatuDigital.com

HOW DO YOU STAY IN TOUCH?

• Phone?

• Email?

• Face to Face meetings?

• Social Media?

Tuesday, January 3, 17

Janet Fouts :: TatuDigital.com

HOW MANY PEOPLE CAN YOU MEET?

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Janet Fouts :: TatuDigital.com

SOCIAL IS WHAT I DO ALL DAY

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Janet Fouts :: TatuDigital.com

SOCIAL MEDIA IS A TOOL

• Save you time and money

• Maintain existing relationships

• Create new relationships

• Professional development

• Referral network

Tuesday, January 3, 17

Janet Fouts :: TatuDigital.com

SOCIAL MEDIA IS ABOUT

• Relationships

• The people you serve

• Generosity and sharing

• Compassion

• Your story

• Your knowledge

• Reciprocity

Tuesday, January 3, 17

Janet Fouts :: TatuDigital.com

SET YOUR INTENTIONS• Leads

• Build relationships

• Communicate with your community

• Business brand

• Personal brand

• Search Engine Optimization

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Janet Fouts :: TatuDigital.com

DEFINE YOUR MARKET

• Long term or short term?

• Basic demographics

• What networks do they use?

• What language do they use?

• What message do you want to give them?

Tuesday, January 3, 17

Janet Fouts :: TatuDigital.com

EARN YOUR AUDIENCE

• Go where they are

• Share content they will value

• Ask and answer questions

• Be the girl people look to for answers

• Post unique, timely, and relevant content

• Be gracious

• Create lists of influencers you want to be seen with

Tuesday, January 3, 17

Janet Fouts :: TatuDigital.com

SUPPORT FOR THE WIN• Support their efforts

• Curate content from your influencers

• A like or a share here and there

• Information that informs their community

• Introduce them to other influencers and resources

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Janet Fouts :: TatuDigital.com

LISTENING IS KEY

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Janet Fouts :: TatuDigital.com

ACTIVE LISTENING

• Let’s practice

• Each person has 1 minute to speak

• The other simply listens

• Repeat

Tuesday, January 3, 17

Janet Fouts :: TatuDigital.com

SIMON SINEK

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Janet Fouts :: TatuDigital.com

LISTEN, ASK, SHARE

• Use social listening tools to learn

• Ask and answer questions

• Be a problem solver

• Share information generously

• Create trust, then market

Tuesday, January 3, 17

Janet Fouts :: TatuDigital.com

SOCIAL LISTENING TOOLS

• Buzzsumo

• Mention.com

• Likealyser.com

• Twilert.com

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Janet Fouts :: TatuDigital.com

MENTION.COM ALERTS

• Keyword based

• Your name, brand

• Competitors

• Local information

• industry trends

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Janet Fouts :: TatuDigital.com

BUZZSUMO

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Janet Fouts :: TatuDigital.com

LIKEALYZER.COM

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Janet Fouts :: TatuDigital.com

TWILERT

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Janet Fouts :: TatuDigital.com

NOW WHAT?

• Use the data to choose appropriate networks

• Find people to ally with for better traction

• Only pay for tools you will actually use

• Share content with your team as well as fans/followers

• Plan your strategy

Tuesday, January 3, 17

Janet Fouts :: TatuDigital.com

LISTENING IS GREAT BUT...

• It’s only the beginning

• Start conversations

• Ask leading questions

• Every post should invite discussion or action

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Janet Fouts :: TatuDigital.com

Invite Discussion or Comments

Tuesday, January 3, 17

Janet Fouts :: TatuDigital.com

WHAT DO YOU HAVE TO SAY?

• Why do you get out of bed in the morning?

• Why should we care?

• Why are you so special?

• People respond to your humanity, not your sales pitch

Tuesday, January 3, 17

Janet Fouts :: TatuDigital.com

WHY, DO YOU DO WHAT YOU DO?AND WHO CARES?

Tuesday, January 3, 17

Janet Fouts :: TatuDigital.com

GETTING TO NETWORKS

• Choose networks based on your research

• Where are your markets

• What networks feel good to you?

• You do not have to be everywhere

• Don’t stretch too thin

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Janet Fouts :: TatuDigital.comTuesday, January 3, 17

Janet Fouts :: TatuDigital.com

FACEBOOK

• 79% of internet users have acct

• 83% of female internet users

• 75% of male users

• 45-54 fast growing group

• Age 65+ increased by 14 points in 2016

Tuesday, January 3, 17

Janet Fouts :: TatuDigital.com

FACEBOOK• Keep in touch with your clients

• Gain referrals from their friends

• Keep it personal and friendly

• Facebook videos

• Facebook live

• Add open graph tags to your website for better sharing options

Tuesday, January 3, 17

Janet Fouts :: TatuDigital.com

FACEBOOK VIDEO

• Images and video get 75% more engagement

• Video should be uploaded

• Live Q&A with prospects

• Show your WHY

• Cross-market

Tuesday, January 3, 17

Janet Fouts :: TatuDigital.com

FACEBOOK ADS

Tuesday, January 3, 17

Janet Fouts :: TatuDigital.com

AD SETS

• 1 budget per set

• Segment audiences

• Scheduling

Tuesday, January 3, 17

Janet Fouts :: TatuDigital.com

ADS

• Shareworthy

• Multiple ads are better for testing

• Don’t vary too much

• Test, Test, TEST!

Tuesday, January 3, 17

Janet Fouts :: TatuDigital.com

IMAGES

• Clip art = bad

• High-res

• Relatable

• Bright colors

• Relevant to your story

• 20% text or less

Tuesday, January 3, 17

Janet Fouts :: TatuDigital.com

CAROUSEL

• 3-5 images

• videos

• Different headlines

• Calls To action

• Tell a story

Tuesday, January 3, 17

Janet Fouts :: TatuDigital.com

VIDEO

• Upload

• MP4 or MOV

• HD is best

• Short for mobile

• Design for sound off

• Call to action at the end

• First 2 seconds are crucial

• Captions increase view time by 12%

• Automated captions?

Tuesday, January 3, 17

Janet Fouts :: TatuDigital.com

VIDEO

Tuesday, January 3, 17

Janet Fouts :: TatuDigital.com

VIDEO★159.031 impressions★97,170 video views ★66,404 paid views★670 shares★279 comments★218 clicks ★Cost per click $1.79★$389.36 spent

Tuesday, January 3, 17

Janet Fouts :: TatuDigital.comTuesday, January 3, 17

Janet Fouts :: TatuDigital.com

INSTAGRAM

• 32% of internet users

• 28% adults

• 38% of women internet users

• 26% of internet users

Tuesday, January 3, 17

Janet Fouts :: TatuDigital.com

INSTAGRAM

• Create a list of tags that apply to you

• Post daily if possible so you stay visible

• Create groups of images and schedule using Buffer

• Comment and like related content

• Follow strategically around interests

• IFTTT for Twitter

• Set up a business profile, connect to Facebook Page

• Personal profiles too?

• Live video stories

Tuesday, January 3, 17

Janet Fouts :: TatuDigital.com

INSTAGRAM

• Show homes

• Design elements

• Infographics

• Humor

• Tips for buyers/sellers

• Connect/support with extended network

Tuesday, January 3, 17

Janet Fouts :: TatuDigital.com

INSTAGRAM VIDEO

• Story videos expire (like Snapchat)

• 60 seconds in length

• Run through it before you post

• Use a selfie stick, stabilizer

• Ads can include a call to action button

Tuesday, January 3, 17

Janet Fouts :: TatuDigital.com

INSTAGRAM TAGS

Tuesday, January 3, 17

Janet Fouts :: TatuDigital.com

CELEBRATE!

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Janet Fouts :: TatuDigital.comTuesday, January 3, 17

Janet Fouts :: TatuDigital.com

PINTEREST

• 312% of internet users (same as 2015)

• 45% of women internet users

• 17% male internet users

Tuesday, January 3, 17

Janet Fouts :: TatuDigital.com

PINTEREST• Create boards for market segments

• Post several images at once

• Keywords in descriptions

• NEVER repin without clicking

• Go for visuals

• Add a plugin to your site that assists in pinning

• Tall pins get more repins than square ones

• Use Canva or Pablo

• Promoted pins look like regular pins but add keywords and targeting

• Call to action in the description

Tuesday, January 3, 17

Janet Fouts :: TatuDigital.com

PINTEREST• Place pins add a location and

description

• Local information

• Housing types

• Tips and tricks

• Infographics

• Education

• Delete out-dated information

• Engage on other boards, like and comment

• Join groups

• Consider a group board for your brokerage

Tuesday, January 3, 17

Janet Fouts :: TatuDigital.comTuesday, January 3, 17

Janet Fouts :: TatuDigital.comTuesday, January 3, 17

Janet Fouts :: TatuDigital.comTuesday, January 3, 17

Janet Fouts :: TatuDigital.com

TWITTER

• 24% of internet users

• 29% have college degrees

• 24% female internet users

• 25% male internet users

Tuesday, January 3, 17

Janet Fouts :: TatuDigital.com

TWITTER

• Brand visibility

• Referrals

• Local content

• Professional development

• A listening tool and sounding board

• SEO

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Janet Fouts :: TatuDigital.comTuesday, January 3, 17

Janet Fouts :: TatuDigital.comTuesday, January 3, 17

Janet Fouts :: TatuDigital.comTuesday, January 3, 17

Janet Fouts :: TatuDigital.comTuesday, January 3, 17

Janet Fouts :: TatuDigital.comTuesday, January 3, 17

Janet Fouts :: TatuDigital.comTuesday, January 3, 17

Janet Fouts :: TatuDigital.comTuesday, January 3, 17

Janet Fouts :: TatuDigital.comTuesday, January 3, 17

Janet Fouts :: TatuDigital.com

LINKEDIN

• 29% of internet users

• 50% have college degrees

• 45% income of $75K+

• 31% male internet users

• 27% female internet users

Tuesday, January 3, 17

Janet Fouts :: TatuDigital.com

PERSONAL PROFILES

• Share your WHY

• Get Recommendations

• List designations as projects

• Add videos and slideshare

• BLOG

• Build relationship, then contact

• Share with contacts only when relevant

• Custom invites

• Inmail

• Be the star in the group

• Ask for introductions

Tuesday, January 3, 17

Janet Fouts :: TatuDigital.comTuesday, January 3, 17

Janet Fouts :: TatuDigital.comTuesday, January 3, 17

Janet Fouts :: TatuDigital.comTuesday, January 3, 17

Janet Fouts :: TatuDigital.com

SALES NAVIGATOR

• Advanced search

• Filter updates

• Find and target prospects more quickly.

• Improve prospecting to qualify leads more effectively.

• Get real-time updates and alerts on leads and prospects.

• Shorten sales cycle with recommendations on decision makers.

• Integrates with Salesforce

• Premium profile

Tuesday, January 3, 17

Janet Fouts :: TatuDigital.comTuesday, January 3, 17

Janet Fouts :: TatuDigital.com

YOUTUBE• 81% of internet users in US

• 55% male

• 45% female

• 200 million unique user views/month

• 21% visit daily

• Repurpose on websites and blogs

• Biggest search engine

Tuesday, January 3, 17

Janet Fouts :: TatuDigital.com

YOUTUBE• Vlogging

• Private showings

• Market updates

• Liking, commenting

• Sharing posts on other networks

• Youtube live-stream

Tuesday, January 3, 17

Janet Fouts :: TatuDigital.comTuesday, January 3, 17

Janet Fouts :: TatuDigital.com

SNAPCHAT

Data courtesy mediakix.com

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Janet Fouts :: TatuDigital.comTuesday, January 3, 17

Janet Fouts :: TatuDigital.comTuesday, January 3, 17

Janet Fouts :: TatuDigital.com

SNAPDEX.COM

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Janet Fouts :: TatuDigital.com

I DON’T HAVETIME

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Janet Fouts :: TatuDigital.comTuesday, January 3, 17

Janet Fouts :: TatuDigital.com

CHOOSE YOUR NETWORKS

• What works for you?

• Where are your markets?

• Prioritize

• What can you delegate?

• Look for experience

• Play off team strengths

• Interns need guidance

• Create a schedule

• Outsourcing

Tuesday, January 3, 17

@JFouts #BRANDSTORM2016

CURATION?

• Share other’s content

• Create affinity

• Reciprocity is the name of the game

• Be a thought leader

Tuesday, January 3, 17

@JFouts #BRANDSTORM2016

BUFFER AND PABLO

Tuesday, January 3, 17

@JFouts #BRANDSTORM2016

CANVA

Tuesday, January 3, 17

Janet Fouts :: TatuDigital.com

EFFICIENCY

• Set time limits

• Create publication schedules

• Create a plan around availability

• Chunk tasks

• Create structure

• Then be flexible

Tuesday, January 3, 17

Janet Fouts :: TatuDigital.com

SCHEDULING

• When are you most effective online?

• When is your network online?

• Managing content distribution

• Content calendars

Tuesday, January 3, 17

Janet Fouts :: TatuDigital.com

CONTENT PLANNING

Tuesday, January 3, 17

Janet Fouts :: TatuDigital.com

CONTENT CALENDAR

Tuesday, January 3, 17

Janet Fouts :: TatuDigital.com

HOOTSUITE

• Manage multiple accts

• Delegate

• Scheduling

• Analytics

• Rss Feed

Tuesday, January 3, 17

Janet Fouts :: TatuDigital.com

BUFFER

Tuesday, January 3, 17

Janet Fouts :: TatuDigital.comTuesday, January 3, 17

@JFouts #BRANDSTORM2016

WHAT DO YOU NEED?

[email protected]

• @Jfouts

• JanetFouts.com

• 408.216.7423

Tuesday, January 3, 17