Quality control circle presentation

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Features:The organization gets the total manHumanize the work i.e. Quality of work life is stressed and improvedBrings out extra-ordinary qualities from ordinary peopleTo display the human capabilities fully and eventually draw out infinite possibilitiesPrepares the employer and employees to meet the challenges of the changing time and condition

Text of Quality control circle presentation

  • 1. Prepared by M.Ganesh Murugan 9715447621
  • 2.
  • 3. The QC circle was formally organized in Japan in 1962 by Japanese Union of Scientists and Engineers (JUSE) and the man who initiated the idea is Dr.Kaoru Ishikawa
  • 4.
    • The organization gets the total man
    • Humanize the work i.e. Quality of work life is stressed and improved
    • Brings out extra-ordinary qualities from ordinary people
    • To display the human capabilities fully and eventually draw out infinite possibilities
    • Prepares the employer and employees to meet the challenges of the changing time and conditions
  • 5.
    • Ensure harmony
    • Effective team work
    • Job satisfaction
    • Problem solving capacity
    • Communication
    • Self development
    • Leadership development
    • Safety awareness and housekeeping
    • Productivity
    • Team building
    • Participation
    • Self-discipline
  • 6.
    • Not just for only quality problems
    • Not a forum for grievances
    • Not a spring-board for demands
    • Not a tool for management to unload problems
    • Not problem-focussed, but performance-oriented
    • Not for changing the existing organisational structure or chain of command
    • Not a cure all or sure cure technique
    • Not a panacea for all ills
  • 7.
    • One of the prime objectives of QC is to improve the quality of work life and environment
    • The survival and prosperity of any enterprise depends on the bottom line of the balance sheet i.E.
      • Net profit/economic viability and stability. A higher level of quality will result in satisfied customer, repeat business, which in turn will improve the profitability, job security and overall harmony of enterprise.
      • Hence, the emphasis on quality
  • 8.
    • Everybody participates and contributes in the process of decision-making
    • Problems are chosen, not given
    • Decision by consensus, not by majority
    • Performance-oriented, not problem-oriented
    • Bottom-up approach
    • Management-blessed, not management-directed
    • Members are responsible from the identification of a problem to implementation of the solution i.E. For total performance
    • Aims at the quality of work life
    • Does not replace or substitute any of the systems or structure
  • 9.
    • Problem identification emanates from
      • The members of the circle
      • Management
      • Staff or technical experts
    • Several problems are identified and the selection of the problem is the prerogative of the circle
    • Problem analysis and discuss alternatives
      • Data from specialist, if necessary
    • Arrive at best solution
      • Circle members discuss various alternatives also before reaching the best solution
  • 10.
    • Management presentation
      • The circle makes its recommendations directly to its in-charge using a powerful communication
    • Review of recommendations and approval by management
      • Thoroughly in consultation and coordination with peripheral departments and approves or disapproves
    • Implementation
      • Approved recommendations are implemented. Recommendations that are not approved are
      • Communicated to the circle members. It is imperative to explain the reasons to the members of the circle for not approving their recommendations. Communication should be effective in either case
  • 11.
    • From the familiarity of the members as well as leaders with the operation in which they are involved
    • In day-to-day work
    • From the proposals or suggestions by clients
    • From the suggestions by the HODs
    • From the suggestions or proposals by any employee in the organisation
    • From the objectives set out in the companys annual plan/target
      • However, it is the prerogative of the circle to select the problem although the suggestions can emanate from various sources
  • 12.
    • Positive attitude
    • Frank discussions and brainstorming with everyone participating in a cooperative manner
  • 13.
    • QC should exercise a systematic approach
      • Confirms the existence of the problem
      • Understands the nature of the problem
      • Identifies the symptoms
      • Finds out the causes
      • Prepares a systematic programs for study
      • Checks those programs with the other members
      • Delegates assignment to members
      • Seeks advice and assistance if required from outside agencies
  • 14.
      • Finds out the various possibilities
      • Uses the relevant techniques that are learnt for problem-solving
      • Prepares a report of its proposal once it arrives at a solution
      • Evaluates the relevance and practicability of the solution
      • Recommends the solution
      • Implements the solution
  • 15.
    • 1.Meeting
      • A QC meeting must be the focal point of all activities
      • The meeting time should be such that it is convenient and acceptable for all members
    • 2.Subject (themes)
      • The subject chosen should be in consonance with the policies of management
      • A subject which is familiar and of common concern to all the members of the circle should be handled first
      • Only work related problem should be chosen
      • A problem whose solution is within the capability of the members of QC should be selected
      • The subject should be so chosen for the impact of its solution
      • As a rule, a problem should be selected which can be solved within reasonable period of time
  • 16.
    • 3.Managing the activities
      • Give opportunities for simple and brief presentation for those members who are not used to speaking
      • Before others
      • Familiarize all the members with the environment gradually
      • Utilize every opportunity of praise
      • Suggest better ways of doing things after appreciating their efforts
      • What is salt to food is humor to effective discussion without tension. A sense of humor is a necessary ingredient but strict discipline should prevail
      • Circle members should display their respective role by earmarking their responsibility
      • Use simple techniques effectively and thoroughly