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together we can Quality Circle! Operations U & A QUALITY CIRCLE- ……………SHOP PROJECT TITLE:…………………………………………………………….. 1

Booklet quality circle

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Booklet to start Quality circle in your organisation

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Page 1: Booklet quality circle

together we can Quality Circle!Operations U & A

QUALITY CIRCLE-……………SHOP

PROJECT TITLE:……………………………………………………………..

1

Page 2: Booklet quality circle

together we can Quality Circle!Operations U & A

INTRODUCTION

TEAM NAME :…………………………………………..

LEADER NAME :…………………………………………..

PROJECT TITLE :…………………………………………..

AREA :…………………………………………..

DATE :…………………………………………..

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Page 3: Booklet quality circle

together we can Quality Circle!Operations U & A

TEAM STRUCTURE

HOD/Supervisor

Quality coordinator Maintenance coordinator

3

Page 4: Booklet quality circle

together we can Quality Circle!Operations U & A

Team Attendance

S.NO

Name Position in Team

WK- WK- WK- WK- WK- WK- WK- WK- WK- WK-

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Page 5: Booklet quality circle

together we can Quality Circle!Operations U & A

GANT CHART

Phase WK- WK- WK- WK- WK- WK- WK- WK- WK- WK-

Define

Measure

Analyze

Improve

Control

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Page 6: Booklet quality circle

together we can Quality Circle!Operations U & A

DEFINE PHASE

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Page 7: Booklet quality circle

together we can Quality Circle!Operations U & A

DEFINE PHASE

What is the Problem:

Where is the Problem:

How much is the Problem:

Boundaries of the Problem:

Define7

Page 8: Booklet quality circle

together we can Quality Circle!Operations U & A

SIPOC

• SIPOC(Supplier, Input , Process , Output & Customer)Specific Process flow chart with SIPOC.

Define8

Page 9: Booklet quality circle

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DRILL DOWN TREE

Define

Company target

Our Project

Our target

What improve

……………………

……………………

……………………

……………………

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Page 10: Booklet quality circle

together we can Quality Circle!Operations U & A

Review-Define Phase

Phase Plan/Actual

WK- WK- WK- WK- WK- WK- WK- WK- WK-

Define

Plan

Actual

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Page 11: Booklet quality circle

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MEASURE PHASE

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Page 12: Booklet quality circle

together we can Quality Circle!Operations U & A

MEASURE PHASE

Line:

Problem:

Where/Area:

Current Level:

Measure12

Page 13: Booklet quality circle

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Data Collection

Last One year or minimum 6 month data need to collect.

Data collected for………………MonthsData Type : Continuous / DiscreteData format……………………Reference Document…………………

Measure13

Page 14: Booklet quality circle

together we can Quality Circle!Operations U & A

Current Level and Target Level

Current Level Measurement:

DPMO(Defects per Million Opportunities)

(Total defect/total Production)*1000000:………………….

Sigma Level:…………………….

Target Level Measurement:

DPMO(Defects per Million Opportunities)

(Total defect/total Production)*1000000:…………………..

Sigma Level:…………………….

Completion time:……………………..

Measure14

Page 15: Booklet quality circle

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Cause & Effect(Leak reduction)

Man

MachineMethod

Material

Measure15

Page 16: Booklet quality circle

together we can Quality Circle!Operations U & A

KPIV/KPOV

List Down the Cause Variables from C&E diagram

1. 9.2. 10.3. 11.4. 12.5. 13.6. 14.7. 15.8. 16.

Measure16

Page 17: Booklet quality circle

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FDM(Function Deployment Matrix)

Variables(x’s)Productivity

Low:3 Mid:5 Max:9Cost

Low:3 Mid:5 Max:9Quality

Low:3 Mid:5 Max:9Total Weightage

Measure17

Page 18: Booklet quality circle

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SELECTED CAUSE LIST-x’s

List Down the Variables(x) from C&E diagramx1.x2.x3.x4.x5.x6.x7.x8.

Measure18

Page 19: Booklet quality circle

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Review-Measure Phase

Phase Plan/Actual

WK- WK- WK- WK- WK- WK- WK- WK- WK-

Measure

Plan

Actual

Measure19

Page 20: Booklet quality circle

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ANALYZE PHASE

Analyze20

Page 21: Booklet quality circle

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Data collection for small variables(x’s)

S.No x’s Variables Data type

Remarks

1 x1

2 x2

3 x3

4 x4

5 x5

6 x6

7 x7

8 x8

Analyze21

Page 22: Booklet quality circle

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PARETO CHART –x1

Problem(x1):…………………………………………………………….………………………………………………………………………………

Analyze

X’s Variables

Data

Conclusion:……………………………………………………………………………………………………………………………………

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Page 23: Booklet quality circle

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PARETO CHART –x2

Problem(x2):…………………………………………………………….………………………………………………………………………………

Analyze

X’s Variables

Data

Conclusion:……………………………………………………………………………………………………………………………………

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Page 24: Booklet quality circle

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PARETO CHART –x3

Problem(x3):…………………………………………………………….………………………………………………………………………………

Analyze

X’s Variables

Data

Conclusion:……………………………………………………………………………………………………………………………………

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Page 25: Booklet quality circle

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PARETO CHART –x4

Problem(x4):…………………………………………………………….………………………………………………………………………………

Analyze

X’s Variables

Data

Conclusion:……………………………………………………………………………………………………………………………………

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Page 26: Booklet quality circle

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PARETO CHART –x5

Problem(x5):…………………………………………………………….………………………………………………………………………………

Analyze

X’s Variables

Data

Conclusion:……………………………………………………………………………………………………………………………………

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Page 27: Booklet quality circle

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PARETO CHART –x6

Problem(x6):…………………………………………………………….………………………………………………………………………………

Analyze

X’s Variables

Data

Conclusion:……………………………………………………………………………………………………………………………………

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Page 28: Booklet quality circle

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PARETO CHART –x7

Problem(x7):…………………………………………………………….………………………………………………………………………………

Analyze

X’s Variables

Data

Conclusion:……………………………………………………………………………………………………………………………………

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Page 29: Booklet quality circle

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PARETO CHART –x8

Problem(x8):…………………………………………………………….………………………………………………………………………………

Analyze

X’s Variables

Data

Conclusion:……………………………………………………………………………………………………………………………………

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Page 30: Booklet quality circle

together we can Quality Circle!Operations U & A

MAJOR CAUSE LIST-Y’s

Analyze

List the major cause list from pareto chart analysis(80:20 concept)Need to improve top 20% of cause so as to solve 80% of remaining problem.

Y1.

Y2.

Y3.

Y4.

Y5.

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Page 31: Booklet quality circle

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Review-Analyze Phase

Phase Plan/ Actual

WK- WK- WK- WK- WK- WK- WK- WK- WK-

Analyze

Plan

Actual

Analyze31

Page 32: Booklet quality circle

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IMPROVEPHASE

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Page 33: Booklet quality circle

together we can Quality Circle!Operations U & AControl

S.No Y’s Variables Improvement

Action

Remarks

1 Y1

2 Y2

3 Y3

4 Y4

5 Y5

Data collection for Main variables(Y’s)

SAMPLE

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Page 34: Booklet quality circle

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Before Improvement After Improvement

Location:

Implemented Method:

Effect on implementation:

IMPROVEMENT-Y1

Improve34

Page 35: Booklet quality circle

together we can Quality Circle!Operations U & A

Before Improvement After Improvement

Location:

Implemented Method:

Effect on implementation:

IMPROVEMENT-Y2

Improve35

Page 36: Booklet quality circle

together we can Quality Circle!Operations U & A

Before Improvement After Improvement

Location:

Implemented Method:

Effect on implementation:

IMPROVEMENT-Y3

Improve36

Page 37: Booklet quality circle

together we can Quality Circle!Operations U & A

Before Improvement After Improvement

Location:

Implemented Method:

Effect on implementation:

IMPROVEMENT-Y4

Improve37

Page 38: Booklet quality circle

together we can Quality Circle!Operations U & A

Before Improvement After Improvement

Location:

Implemented Method:

Effect on implementation:

IMPROVEMENT-Y5

Improve38

Page 39: Booklet quality circle

together we can Quality Circle!Operations U & A

Review-Improve Phase

Phase Plan/ Actual

WK- WK- WK- WK- WK- WK- WK- WK- WK-

Improve

Plan

Actual

Improve39

Page 40: Booklet quality circle

together we can Quality Circle!Operations U & AControl

CONTROL PHASE

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Page 41: Booklet quality circle

together we can Quality Circle!Operations U & AControl

S.No Y’s Variables Data type Remarks

1 Y1

2 Y2

3 Y3

4 Y4

5 Y5

Data collection for Main variables(Y’s)

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Page 42: Booklet quality circle

together we can Quality Circle!Operations U & A

CONTROL CHART-Y1

Control

• Use Check sheet or other monitoring tool to standardize the process

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Page 43: Booklet quality circle

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CONTROL CHART-Y2

Control

• Use Check sheet or other monitoring tool to standardize the process

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Page 44: Booklet quality circle

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CONTROL CHART-X3

Control

• Use Check sheet or other monitoring tool to standardize the process

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Page 45: Booklet quality circle

together we can Quality Circle!Operations U & A

CONTROL CHART-X4

Control

• Use Check sheet or other monitoring tool to standardize the process

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Page 46: Booklet quality circle

together we can Quality Circle!Operations U & A

CONTROL CHART-X5

Control

• Use Check sheet or other monitoring tool to standardize the process

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Page 47: Booklet quality circle

together we can Quality Circle!Operations U & A

Current Level and Target Level

Target Level Measurement:

DPMO(Defects per Million Opportunities)

(Total defect/total Production)*1000000:…3/381*1000000=7874

Sigma Level : Calculate from sigma table

Project Achieved Level:

Control47

Page 48: Booklet quality circle

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Review-Control Phase

Phase Plan/ Actual

WK- WK- WK- WK- WK- WK- WK- WK- WK-

Control

Plan

Actual

Control48

Page 49: Booklet quality circle

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Summary of the Project

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