Making Enterprise Collaboration Work

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A presentation I did for Awareness Networks around what organizations need to consider for successful collaboration initiatives. Several concepts and models are included from by book, The Collaborative Organization (which talks about these concepts in far greater detail). Overall the presentation should help guide viewers on understanding where they are in the collaborative spectrum and what they need to do to move forward (based on the maturity model).

Text of Making Enterprise Collaboration Work

  • 1. Making Enterprise CollaborationWorkJacob Morgan

2. Principal, Chess Media Group Author of The CollaborativeOrganization (McGraw Hill) Traveler and Chess Lover! Blog:SocialBusinessAdviser.com Twitter: @JacobM 3. What I Believe Collaboration can make the world a betterplace This idea is not enough for executives Need a focus on business value: The Collaborative Organization Shift from an idea to an action 4. The Ultimate PuzzleThe number of possible ways ofplaying the first four moves forboth sides in a game of chess is318,979,564,000There are move possible chessmoves then there are atoms in theentire universeThere are more possible Chessmoves then there are seconds thathave elapsed since the big bang 5. What Is Collaboration? Collaboration isnt new, its beenaround for many years All about two or more peopleworking together to createsomething or achieve a goal Technology and culture havechanged 6. Collaboration Has Evolved Nobody even Digital Scaleremembers With boundaries Transparency Not at scale Digital Poor depth and Breadth and depthbreadth No boundaries Small Truly collaborativegroups/individual Empowered Staticemployees Email!! Dynamic Beyond email 7. Fueled by the Consumer Web Thanks to companies such asFacebook, Twitter, Google, Foursquare, Linkedin and others its now so easy to: Find information and people Connect with information and people Create information Share information Consume information More comfortable living a public life 8. Mind the Gap Consumer web The EnterpriseNew tools and Trapped in emailbehaviorsLegacy systemsTransparency The enterprise is getting left behindOld ways of workingEasy of use and is struggling to Not efficientInnovation adapt to currentCommand andEasy tochanges in behaviorcontrolfind, connect, share and technology, create, & consume Hard to navigateEvolvingNot adapting 9. Common Collaboration Problems Find subject matter experts Hard to find people and information Too much time spent in email Cross-boundary communication/collaboration Duplication of content Department and organizational alignment Making work more efficient Improving employee engagement Work-life balance 10. 5 Types of Organizations None of the elements are addressedUnaware May be doing some basic research More formalized discovery Basic planningExploring 1-3 months Defined elements Formalized strategies developedDefined 1-3 months Implementation Modeled and championedAdoptive 1-3 years Iterations and improvement Danger of regressingAdaptive Remainder of time 11. Click here to edit bullet 1 Click here to edit bullet inset 1 Click here to edit bullet inset 2 12. Collaborative AssessmentGoals and Organizational Process TechnologyGovernanceObjectivescultureStage 4 Stage 2Stage 3 Stage 5 Stage 1Not defined for No executive No escalation Need to No policies inemployees sponsorshipin placedevelop place integration roadmapNot open No guidelines in place Best practices not shared 13. Click here to edit bullet 1 Click here to edit bullet inset 1 Click here to edit bullet inset 2 14. 12 Principles of Collaboration1. Individual benefit is just as important as the overall corporate benefit (if not more important)2. Strategy before technology3. Listen to the voice of the employee4. Learn to get out of the way5. Lead by example6. Integrate into the flow of work 15. 12 Principles of Collaboration7. Create a supportive environment8. Measure what matters9. Persistence10.Adapt and evolve11.Employee collaboration also benefits the customer12. And number 12 is 16. Collaboration can Make the Worlda Better Place 17. Questions?Jacob MorganPrincipal, Chess Media GroupAuthor, The Collaborative OrganizationTheCollaborativeOrganization.comJacob@ChessMediaGroup.comSocialBusinessAdvisor.com@JacobMJacobs book guides leaders on how to develop strategies tobuild this type of a Collaborative Organization.Vivek Kundra, Former Chief Information Officer of the UnitedStates of AmericaJacobs book is a valuable strategic guide to help leaders deployemerging collaboration technologies and strategies to "get there.Jonathan Becher, CMO, SAP"A valuable strategic guide for organizations looking to tap thepower of new social and collaborative tools to create moreconnected, engaged, and successful organizations."Ed Coleman, Chairman and CEO, Unisys Corporation