Provider Information Pack, ICEF Toronto Workshop 2018, Page 1

2018Information

Pack

ICEF North America Workshop - Toronto

April 26 - 28, 2018

1 Harbour Square, Toronto, ON, M5J 1A6, Canada Tel +1-416-8691600 Fax +1-416-8690573 Website ►http://www.westinharbourcastletoronto.com/

Venue

Westin Harbour Castle

ICEF GmbHAm Hofgarten 953113 Bonn, Germany

Tel: + 49 228 201 19 0Web: www.icef.com

PROVIDER

Provider Information Pack, ICEF Toronto Workshop 2018, Page 2

Hotel Accommodation

Westin Harbour CastleThe Westin Harbour Castle is located on the vibrant waterfront of Lake Ontario near the city’s financial and theatre districts. This CAA/AAA Four Diamond property is a landmark downtown Toronto Hotel and features spacious and modern accommodation as well as extensive sports and fitness facilities including a lap pool.

RatesWe are pleased to offer you a preferential rate of CAN $ 199 per night per single or double room, exclusive of breakfast and 16% tax.

BookingsThe preferential rate is available for bookings from April 23 - 30, 2018. For bookings outside this period the regular room rates become applicable.

Rooms can be booked subject to availability until March 26, 2018 and will be allocated on a first-come, first-served basis.

Visit the Westin Harbour Castle’s ►online reservation system to book your room or call +1-888-6278559 with the group name 2018 ICEF North America Workshop to make your reservation. Please note that the hotel’s online booking system will only allow you to book one room at a time. If you wish to book multiple rooms, please call the hotel’s reservation hotline.

Check-In / Check-OutEarliest possible check-in time is 3:00 pm and latest check-out time is 12:00 noon.

Further information on the Westin Harbour Castle is available at ►http://www.westinharbourcastletoronto.com/.

Venue hotel

Visa Requirements

Visa-exempt foreign nationals who fly to or transit through Canada will need an Electronic Travel Authorization (eTA). Exceptions include U.S. citizens and travellers with a valid visa. ►Click here to find out if you need an Electronic Travel Authorization (eTA).

Please check travel and visa regulations with your respective embassy well ahead before travelling. A list of countries whose citizens will require a visa to visit Canada can be found at Immigration, Refugees and Citizenship Canada.

Business travellers usually need to apply for a Temporary Resident Visa (TRV). To make sure you apply for the right visa to enter Canada, please check this page.

Canada does not have a visa office in every country. For a list of visa offices, please click here. Information on general processing times at various visa offices is available at the following link.

Please note that ICEF can only provide you with a letter of invitation for the duration of the workshop (April 26 - 29). If you require a letter of invitation, please contact visasupport@icef.com. Deadline for invitation letter requests is March 26, 2018.

Fully booked.

Please click ►here to download a list

with alternative hotel choices within

walking distance

Provider Information Pack, ICEF Toronto Workshop 2018, Page 3

Arrival in Toronto

30 min driving distance to the Westin Harbour Castle.

Lester B. Pearson International Airport (YYZ)Taxis are available at the arrivals level of each terminal. Pre-booking is not required. Rates are pre-determined based on the time and distance to your destination within the Greater Toronto Area (GTA).

A taxi ride to the Westin Harbour Castle Toronto Hotel takes approx. 20 - 30 min and costs on average CAN $55.00.

Alternatively you can take the Union Pearson Express Train to Union Station which is a 10 to 15 minute walk from the Westin Harbour Castle. Trains depart every 15 min and get you to the heart of the Toronto in 25 min between 5:30 am and 1:00 am. The fare is CAN $12.35 for a one-way ticket or CAN $24.70 for a round trip. Book your tickets ►here and get 25% discount with this promo code: ICEF2018. The code is valid from Feb. 19 onwards.

Billy Bishop Toronto City Centre Airport (YTZ)

The airport is located on the Toronto Islands, at the foot of Bathurst Street, south-west of downtown Toronto. The only public access to the airport from the mainland is via a ►TPA ferry. The ferry operates every 15 minutes from 5:15 am to midnight.

There is a taxi stand at the ferry dock. A taxi ride to the Westin Harbour Castle Toronto takes approximately 10 minutes and should not cost much more than CAN $10.10 min driving distance to the Westin Harbour Castle from

the ferry dock.

Discounted Fares on Skyteam Alliance Network

We are proud to announce that we have chosen SkyTeam as our Official Alliance Network for air travel. By booking and buying your airline ticket via the dedicated link below, you will benefit from:Savings – take advantage of exclusive discounts of up to 15% in both business and economy class; no fee for your online bookings. Convenience – book the most convenient itinerary online with any of the 20 SkyTeam member airlines. Reward Miles – earn Miles on your frequent flyer program of a SkyTeam member airline and save on your future travels. SkyTeam network – travel to the event from virtually anywhere in the world with over 16,270 daily flights covering more than 1,057 destinations in 179 countries.

To book your air travel now, visit ►this page or ►www.skyteam.com/globalmeetings and enter our Event ID: 3839S

Provider Information Pack, ICEF Toronto Workshop 2018, Page 4

Forwarding of Promotional Material

Delivery DateYour materials for the ICEF Toronto Workshop 2018 should arrive on or after Monday, April 23, 2018 in Toronto (but not before) to allow you sufficient time to check if your packages have arrived and been delivered correctly.

Please contact a courier of your choice. The Westin Harbour Castle has an onsite TDI business centre, an official partner of FedEx.

Package PreparationWhen calculating the amount of promotional materials to send to Toronto, please bear in mind that you will have a maximum of 38 pre-scheduled meetings of 25 minutes each plus other meetings outside workshop hours that may be arranged. Please refer to the ►Shipping Instructions & Delivery Label for detailed information and customs requirements.

Delivery LabelPlease use the delivery label with the hotel’s address provided by ICEF. Please place copies of the label on the top and on the side of each parcel you send to ensure correct delivery. Clearly print in bold letters on your package(s) your organisation’s / company’s name, your workshop table/booth number, if available, and the total number of pieces comprising your delivery.

Some agencies may prefer to receive your information by e-mail or mail either prior to or after the event (see also the paragraph “Follow Up” at ►ICEF Workshop Procedures: Guidelines for first-time Participants).

You can also upload up to five documents with a maximum size of 5 MB for all files into Marcom eSchedule PRO and make them available to agents prior to the event.

Arrive on Monday, April 23 in Toronto

Organisation‘s / Company‘s Name

To:

ICEF NA Workshop Toronto 2018 / April 26 - 28

Event:

Table / Booth no. No. of Pcs

Organisation‘s / Company‘s Name

To:

ICEF NA Workshop Toronto 2018 / April 26 - 28

Event:

Table / Booth no. No. of Pcs

Please use the above labels to help us and the venue identify your shipments.Place one on the top and one on the side of each piece shipped to ensure correct delivery.

PLEASE NOTE: Your materials for the ICEF North America Workshop - Toronto should arrive on Monday, April 23, 2018 (but not before).

Westin Harbour Castle_____________________Workshop Participant‘s Name

c/o TDI Business Centre at Westin Harbour Castle1 Harbour SquareToronto, ON, M5J1A6 CANADATel +1-416-548-9705

Westin Harbour Castle_____________________Workshop Participant‘s Name

c/o TDI Business Centre at Westin Harbour Castle1 Harbour SquareToronto, ON, M5J1A6 CANADATel +1-416-548-9705

Download Delivery Label

Provider Information Pack, ICEF Toronto Workshop 2018, Page 5

Scheduling Meetings

Scheduling Meetings prior to the Event Approximately 8 weeks prior to the event you will receive access to the Marcom eSchedule PRO online meeting scheduling system. Marcom eSchedule PRO allows you to select potential partners according to geographical origin, programmes, or date of inclusion in the system, and to send personalised meeting requests. Please note that the deadline for confirming / requesting meetings is April 25, 9:00 am Toronto time.

If you are using Marcom eSchedule PRO for the first time, we recommend to have a look at the ►Getting Started Information or view Marcom’s ►video tutorials.

Scheduling Meetings during the Event In case your meeting schedule is not full at the close of Marcom eSchedule PRO, you will still have the possibility to maximize the number of your meetings through Marcom Onsite, a web-based application that will enable you to schedule last-minute meetings, message other event participants, view onsite workshop information and and access your latest schedule.

If you prefer not to opt into the last-minute scheduling function of Marcom Onsite, you may also arrange additional meetings through personal contacts between participants on the morning of each workshop day (April 27 and 28) between 8:30 am and 9:00 am.

Marcom Onsite complements eSchedule PRO and will open on April 25 at 12:00 noon. If you are using Marcom Onsite for the first time, we recommend to have a look at our video tutorials (►Introducing Marcom Onsite, ►Basics of Marcom Onsite).

ICEF

Inline.marketing

204

Table 28

Booth 3

INT

ER

NA

TIO

NA

L ICEF is the global leader in connecting internationaleducators to qualified agents, providing networking eventsand other marketing services for student recruitment results.Services include:· ICEF Agency Recognition Programme: Recognising onlyICEF-screened and vetted recruitment agencies, providingquality assurance for educators.· ICEF Workshops: B2B events in all key markets,connecting international educators, agents, and serviceproviders as well as work and travel professionals.· ICEF Monitor (www.icefmonitor.com): a free, online resource for unbiased industry news, market intelligence,research, best practices, trends, and tips for international student recruitment.· ICEF Media: Full-service video solutions designed for international education.· ICEF Educator Development and Advisory Services: Expanded professional development and advisoryservices supporting educators to achieve success in our increasingly complex and dynamic industry.· ICEF Agent Training Course (IATC): A practical, professional training course for agency-based internationalstudent recruitment counsellors.· ICEF Education Fund: Providing donations and support for selected causes, giving young people around theworld access to education.· ICEF Marketing and Sponsorship: Guaranteed exposure and branding to key decision makers in internationaleducation and language travel markets.· Internet Course Finders: Websites enabling educators to promote their institutions to over 600,000international student visitors.Please arrange a meeting with one of our team members at the ICEF booth to learn more about theseopportunities. We look forward to meeting you in Vancouver.

Booth 28Address: Am Hofgarten 9

Bonn, 53113Germany

Tel.: +49-228-201 19 0Fax: +49-228-201 1944Web: www.icef.com

Email: info@icef.com

Skype: sarah.minesianfcann

Facebook: www.facebook.com/ICEFGmbHTwitter: www.twitter.com/icefmonitorYouTube: www.youtube.com/ICEFvideos

◄ Ms Sarah MinesDirector, Business Development, Canada

Mr Ian CannDirector, USA

►

INT

ER

NA

TIO

NA

L Inline.marketing are the #1 supplier of print managementand distribution to the international education industry. Wework with over 500 companies connected to the industryincluding: language schools, K-12, colleges, universities,insurance providers, accommodation providers, associationsand accreditation bodies worldwide.

We supply design, translation, print, storage and distributionservices tailored to the needs of the education industry. Bytaking advantage of our services you can expect to reduceyour marketing budget while improving your brand communications.

Inline's USP is quite simple - we provide FREE storage & FREE pick and pack services, which coupled with ourwholesale distribution rates results in saving you time, space and money. Our clients have access to our onlineoperations system where they can view stock levels at a glance, track packages and quickly and easily ordermaterials to be sent out to anywhere in the world.

Aside from our main hub in the UK, we also have 6 in-country hubs in Brazil, China, Colombia, Russia, SouthKorea and Turkey offering print, storage and distribution services.

We have nearly 15 years experience working within the international education industry and are proud to bepartners and preferred suppliers of ALTO, British Council, CAPS-I, EnglishUSA, English UK, IALC, LanguagesCanada, Quality Education and Quality English.

Address: Sales & MarketingUnit 2, The Gateway Trading Estate, London RoadSwanley, Kent, BR8 8GAUnited Kingdom

Tel.: +44-20-7231 8000Fax:Web: www.inline.marketing

Email: info@inline.marketing

Skype: carly_inline

Facebook: www.facebook.com/createprintstoresendTwitter: www.twitter.com/inlinemarketingYouTube: www.youtube.com/watch?v=IObV8gXIoaw

◄ Ms Carly MoncrieffSales & Marketing Manager

Mr Danny SilvesterManaging Director

►

Language Programmes:

Classroom-based Learning ☐ Online Learning ☐ Blended Learning ☐

Programmes Programmes offered(see codes on the Programme Index)

Types of Language Programmes

Secondary, High School and Foundation Programmes

Career / Vocational Certificate / Diploma

Undergraduate Degree / Bachelor

Graduate / Postgraduate Certificate / Diploma

Graduate / Postgraduate Masters

Graduate / Postgraduate Doctorate

Additional Programmes and Services / Work & Travel

Others:

3 3 3

2

3

4

1

Language Programmes:

Classroom-based Learning ☐ Online Learning ☐ Blended Learning ☐

Programmes Programmes offered(see codes on the Programme Index)

Types of Language Programmes

Secondary, High School and Foundation Programmes

Career / Vocational Certificate / Diploma

Undergraduate Degree / Bachelor

Graduate / Postgraduate Certificate / Diploma

Graduate / Postgraduate Masters

Graduate / Postgraduate Doctorate

Additional Programmes and Services / Work & Travel

Others:

3 3 3

2

3

4

1

Your Catalogue Entry

Update Your Company ProfileOnce you have logged on to Marcom eSchedule PRO for the first time, you will be asked to edit your profile, which you may change at a later date. It is very important that you take the time to enter your company’s details, as agents will use this information before requesting or confirming meetings with you. Your description will also be used in the ICEF Toronto Workshop catalogue.

If you wish to add a logo and up to two representatives’ portrait-style pictures, please upload them into your Marcom eSchedule PRO profile. Photos and logos should have the highest resolution possible (without exceeding the max. size of 4 MB). Accepted formats are JPEG, JPG, PNG or GIF (please make sure the representative’s name appears in the file name). If your files have a different format, please use the following ►image converter.

Please complete your catalogue entry by March 28, 2018 to ensure that your correct company profile is included in the catalogue.

Provider Information Pack, ICEF Toronto Workshop 2018, Page 6

Collecting Your Badge and Welcome Pack Onsite

Onsite workshop registration will take place on Thursday, April 26, 2018, from 9:00 am to 7:00 pm at the ICEF hospitality desk located in the Harbour Foyer of the Westin Harbour Castle. There you will receive your registration package including your badge, a print-out of your meeting schedule as well as a digital version of the workshop catalogues (USB). Participants arriving after the registration period stated above can register on Friday, April 27, 2018 from 8:00 am onwards at the ICEF hospitality desk located in the foyer of the Metropolitan Ballroom in the hotel’s Convention Centre.

As the workshop is a protected trading environment, anyone not wearing a badge may not be admitted into the workshop area. Please also understand that for the same reason we cannot allow non-registered family, friends or staff to enter the workshop hall.

If you are new to ICEF Workshops, please have a look at the ►ICEF Workshop Procedures: Guidelines for First-Time Participants with further useful event information or view our ►video tutorials on how to maximise your workshop experience.

ICEF North America Workshop - TorontoExclusively for educators from North America and international student recruitment agents focusing on Canada and the US

Westin Harbour Castle, Toronto • April 26 - 28, 2018

Sponsors

Refreshment Breaks April 27

Dinner & Dance Refreshment Breaks April 28

Workshop ProgrammeThursday, April 26, 2018

09:00am - 07:00pm Registration of Educators and Service Providers - sponsored by CultureWorks Harbour Foyer09:00am - 07:00pm Registration of Agents - sponsored by CultureWorks Harbour Foyer01:00pm - 02:00pm Networking Lunch - sponsored by Education New Brunswick Harbour Ballroom B/C01:00pm - 02:30pm IATC, CCEA & USATC test sessions Pier 602:00pm - 07:00pm Seminars Harbour A, Pier 2/3, Pier 4 05:00pm - 05:30pm Refreshment Break - sponsored by Education New Brunswick Harbour Foyer05:30pm - 07:00pm IATC, CCEA & USATC test sessions Pier 607:00pm - 09:00pm Welcome reception - sponsored by Centennial College Harbour Ballroom B/C

Friday, April 27, 201808:00am Workshop hall opens / Light breakfast Metropolitan Ballroom08:30am - 09:00am Time for scheduling extra meetings Metropolitan Ballroom09:00am - 11:00am Business meetings (4 x 25 minutes each) Metropolitan Ballroom11:00am - 11:30am Refreshment Break - sponsored by J.Addison School Metropolitan Ballroom11:30am - 01:00pm Business meetings (3 x 25 minutes each) Metropolitan Ballroom01:00pm - 02:00pm Lunch - sponsored by Thompson Rivers University Frontenac Ballroom02:00pm - 04:00pm Business meetings (4 x 25 minutes each) Metropolitan Ballroom04:00pm - 04:30pm Refreshment Break - sponsored by J.Addison School Metropolitan Ballroom04:30pm - 07:00pm Business meetings (5 x 25 minutes each) Metropolitan Ballroom08:00pm - 00:00am Dinner and Dance - sponsored by Coquitlam School District 43 Frontenac Ballroom

Saturday, April 28, 201808:00am Workshop hall opens / Light breakfast Metropolitan Ballroom08:30am - 09:00am Time for scheduling extra meetings Metropolitan Ballroom09:00am - 11:00am Business meetings (4 x 25 minutes each) Metropolitan Ballroom11:00am - 11:30am Refreshment Break - sponsored by LCI Education Network Metropolitan Ballroom11:30am - 01:00pm Business meetings (3 x 25 minutes each) Metropolitan Ballroom01:00pm - 02:00pm Lunch - sponsored by Seneca Frontenac Ballroom02:00pm - 04:00pm Business meetings (4 x 25 minutes each) Metropolitan Ballroom04:00pm - 04:30pm Refreshment Break - sponsored by LCI Education Network Metropolitan Ballroom04:30pm - 06:00pm Business meetings (3 x 25 minutes each) Metropolitan Ballroom06:00pm Workshop hall closes

Sunday, April 29, 2018Familarisation (FAM) tours

Refreshment Breaks & Lunch April 26

Lunch April 28

Lunch April 27Welcome Reception

Onsite Registration

Please refer to the ►Workshop Programme for further details

Meeting Tables

Meeting tables will be accessible as of 7:30 am on April 27, 2018.

Each meeting table will be covered with a white table cloth and will have access to an electricity outlet. Table signage with name and logo of each institution will be provided.

Sponsor Onsite Registration

Provider Information Pack, ICEF Toronto Workshop 2018, Page 7

Seminars

Recognising the importance of market trends and their impact on student enrollments, a number of seminars will be held on Thursday, April 26, 2018, between 2:00 pm and 7:00 pm.

The seminar programme includes an introductory session on How to maximise your ICEF Workshop Experience.

Further programme details are available ►here.

Exhibition Booths

Exhibition booths will be accessible as of April 26 from 5:00 pm to 7:00 pm and on April 27 from 7:30 am to 9:00 am.

Additional booth and AV equipment will be hired through Robinson Show Services. An exhibitor kit with order forms will be available shortly.

Refreshments and Lunches

Refreshments will be served on April 27 and 28 at 8:00 am, 11:00 am and 4:00 pm.Coffee, tea and water will be available throughout the event. Lunch will be provided from 1:00 pm to 2:00 pm on April 27 and 28 in the Frontenac Ballroom.Please contact us if you have any special dietary requirements.

Sponsor Refreshment Breaks April 28

Sponsor Refreshment Breaks April 27

Sponsor LunchApril 28

Sponsor Lunch April 27

Provider Information Pack, ICEF Toronto Workshop 2018, Page 8

Toronto - General Information

With 2.6 million inhabitants, Toronto is the most populous city in Canada, the provincial capital of Ontario, and the centre of the Greater Toronto Area.Toronto is an international centre of business, finance, arts, and culture, and is widely recognised as one of the most multicultural and cosmopolitan cities in the world. While English is the primary language spoken by the majority of Torontonians, there are over 160 different languages spoken in the city.

Quick facts: Time zone: Toronto is 5 hours behind GMT. Climate: Frequent rainfall can be expected. Temperatures in April range from approx. 7°C in the nights to 17°C during daytime. Currency: Canadian Dollar (CAN $). For current exchange rates please see: ►www.x-rates.com. Credit cards are widely accepted.Electricity: 110 volts.Plug type: Plugs have two flat pins. Please bring your own adaptors, if necessary.

More information about Toronto can be found on the following websites: ►www.seetorontonow.com►www.toronto.com►www.gocanada.about.com

If you have any questions prior to the workshop, please do not hesitate to contact us.

We look forward to welcoming you to Toronto!

Kind regards,

Frauke Festersen

Evening Networking Receptions

Welcome ReceptionThursday, April 26, 2018, 7:00 pm to 9:00 pm in the Harbour Ballroom B/C

Dinner ReceptionFriday, April 27, 2018, from 8:00 pm to 12:00 midnight in the Frontenac Ballroom

The dress code for both receptions is smart casual. Please note that participants not wearing their workshop badge may not be admitted.

Sponsor Dinner Reception

SponsorWelcome Reception