Programme Exit Survey (PES) JUNE 2013 Session (DKA)

Programme Exit Survey (PES) Report

Diploma in Civil Engineering - DKAJune 2013 Session

Politeknik Kota Kinabalu (PKK)Sabah

RESEARCH COMMITTEE

Member of Advisory Committee

NONAMEPOSITION

1Wan Mohamad Nasir bin Wan Abdul RahmanDirector

2Hajjah Norehan Bt Md ShariffDeputy Director (Academic)

3Hj. Aminuddin Bin IbrahimHead of Department (JKA)

Research Fellow (Polytechnic)

NONAME

1Dr Hasnim bin Harun (Chief, Bureau of Research and Innovation)

2Azman B Talib

3Farah Asyikin Abd Rahman

4Shalizan B. Kadir

5Mohd Mayuzie Yusof

6Fadlilhisham B Ahmad

Research Fellow in Diploma in Civil Engineering

NONAME

1Subir Bin Musta (Head of Program)

2Sulie Ak Slat

3Pitus @ Vitus Bagu

ABSTRACT

The purpose of this Programme Exit Survey (PES) was to provide data to gauge perceptions of various aspects of programmes and services offered and to identify areas where improvements may be needed in the Department of Civil Engineering (JKA), Politeknik Kota Kinabalu (PKK). This PES was conducted on 46 final semester students, graduating from Diploma in Civil Engineering (DKA). They were the second Cohort whose intake was in December 2010. The survey questionnaire had five main sections: respondents profile; assessment of overall quality; assessment of skills and knowledge; assessment of Lecturers and Academic Advisor; and assessment of academic resources and facilities. All the data were analysed using the Statistical Product and Service Solutions (SPSS) software version IBM SPSS Statistics 19.0. For the assessment of the overall quality, attribute for teaching and learning experience was rated 97.8% with excellent, very good and good. Skills and knowledge section was evaluated by relating the statements with nine items as stated in the Programme Learning Outcomes (PLO). All the PLOs were marked at least good by 99.6% of the students. Assessment on lecturers and academic advisor were rated 39.9% as excellent, 42.8% as very good and 17.0% as good. In terms of academic resources and facilities, the access to Wi-Fi had the highest unsatisfactory concerned from the respondent whereby 23.9% rated the item as weak and 19.6% rated as average. Keywords: overall quality, skills and knowledge, lecturer and academic advisor, academic resources and facilities

1. INTRODUCTION

1.1 Programme Exit Survey (PES)

PES is a method of collecting information on the quality of diploma education from the perspective of graduating students upon the completion of their diploma programme. This report refers to an indirect measurement method by way of self-evaluation based on individual perception for the assessment of PLO. PLOs are the specific statements of graduates knowledge, skills and attitudes acquired at the end of the programme as evidence for the programme objectives achievements. This PES was conducted to assess the graduate students satisfaction and perceptions about various aspects of their academic experiences. 100% of the final semester students from the DKA programme had participated in the survey. The main objectives of this PES are to:

1) Determine the students perception in their attainment on the overall quality of learning and teaching in PKK;2) Determine the students self-assessment of knowledge, skills and soft skills achievement after going through the PLOs of the programme;3) Evaluate the students opinion towards contributions of Lecturer and Academic Advisor system implemented based on Outcome Based Education (OBE) approach;4) Evaluate the students opinion towards academic resources and facilities provided in PKK.

1.2 Programme Learning Outcomes (PLO)

OBE is an educational philosophy that believed that educational assessment should recognise and reflect progress made by individual students. PLOs are statements that describe what graduates are expected to know or be able to do on graduation. In the curriculum for DKA programme it has been specified that there are nine (9) PLOs to be acquired by the graduates upon graduation.

The nine PLOs are as follows:i. Apply knowledge of mathematics, science and engineering fundamentals to well defined civil engineering theories and procedures.ii. Use necessary skills and technique to conduct experiment and civil engineering practices.iii. Communicate effectively both in written and spoken form with other colleague and community.iv. Provide effective solution to civil engineering problems.v. Develop social responsibilities and humanistic values vi. Recognize the need and to engage in, lifelong learning and professional development.vii. Apply entrepreneurship skill for career development.viii. Adhere to professional codes of ethics to adapt in working environment.ix. Demonstrate effective leaderships skills and team work responsibilities

2. METHODOLOGY

This survey involved 46 DKA students from June 2013 semester. Students were asked to fill up the PES questionnaires which were posted online and 100% of them responded. The respondents were required to evaluate and rate themselves based on 5-Likert Scale indicated below:1 = Weak2 = Average3 = Good4 = Very Good5 = Excellent

Students satisfaction and acceptance level was determined from the scale. Excellent, Very Good and Good indication rate shows the students are satisfied with the item. While Average and Weak indication rate shows the item need some improvements and correction for the program.

This online survey was conducted on October 2013. The survey questionnaires were divided into five sections as follows: i. Section A: General Information ii. Section B: Overall Quality of Teaching and Learning iii. Section C: Skills and Knowledgeiv. Section D: Contributions of Lecturers and Academic Advisorsv. Section E: Academic Resources and FacilitiesThe data collected in this survey was processed through Statistical Product and Service Solutions (SPSS) software version IBM SPSS Statistics 19.0.

The questionnaires were based on students perception on teaching and learning in PKK, students response on skills and knowledge related to PLOs, students attainment on the soft skills, students rating for lecturers and academic advisors contribution, students opinion towards academic resources, overall services and facilities in PKK. This assessment strategy was aligned with the Curriculum Development Cycle - develop-implement-review as required by the MQA in order to improve the quality of programme.

3. RESULTSThe response from the students were analysed based on the following four criteria:i. Students response towards the Overall Qualityii. Students response on Skills and Knowledge iii. Students ratings for Lecturer and Academic Advisor contributions iv. Students opinion towards Academic Resources and Facilities

In Section C: (Skills and Knowledge) the statements have been classified under a particular PLO so that the data analysis can be done appropriately for accreditation purposes. The results can be used an indicator to show how well the students have acquired their skills and knowledge as required in the PLOs of the programme.

3.1 SECTION A: PROFILE

Figure 1: Students Gender

Table 1: Students Gender

Based on Table 1 and Figure 1, this PES was conducted on 46 final semester students, graduating from Diploma in Civil Engineering (DKA) which is 21 (45.7%) male and 25 (54.3%) female respondent. They were the second Cohort whose intake was in December 2010.3.2 SECTION B: OVERALL QUALITY

Overall Quality was evaluated by relating the students experience with the teaching and learning environment in PKK. Two survey statements were given and the results were as follows:

a) What is your impression on the overall quality of curriculum; and teaching and learning at PKK?

b) To what extent has the quality of teaching and learning in PKK improved since you were here?

Table 2: Overall Quality ratingOVERALL QUALITY

WeakAverageGoodVery GoodExcellent

What is your impression on the overall quality of curriculum; and teaching and learning at PKK?0018217

(%)0.00.039.145.715.2

To what extent has the quality of teaching and learning in PKK improved since you were here?0018226

(%)0.00.039.147.813.0

Figure 2: Overall Quality rating (39.1%)(39.1%)(13.0%)(15.2%)(47.8%)

For statement (a) (Figure 2), 18 of the respondents (39.1%) agreed and categorized as good for the impression on the overall quality of curriculum and teaching and learning at PKK. The other 21 (45.7%) responded very good while 7 (15.2%) expressed as excellent. No respondent rated for average and weak indication.

While for statement (b), 18 of the respondents (39.1%) agreed that item to what extent has the quality of teaching and learning in Politeknik Kota Kinabalu improved since you were here the scale given was good. The other 22 (47.8%) responded very good while 6 (13.0%) expressed excellent. No respondent rated for average and weak indication.

From the analysis on overall quality, 100% of DKA students were satisfied with the overall quality for this programme during their study in PKK based on the experience with the teaching and learning environment.

3.2SECTION C: SKILLS AND KNOWLEDGEIn assessing the knowledge and practical skills of the students, the statements had been classified into nine PLOs as follows:PLO 1 (Knowledge)PLO 2 (Technical and Practical Skills)PLO 3 (Communication Skills)PLO 4 (Critical Thinking and Problem Solving Skills)PLO 5 (Social Skills and Responsibilities)PLO 6 (Continuous Learning and Information Management Skills)PLO 7 (Management and Entrepreneurial Skills)PLO 8 (Professionalism, Ethics and Moral)PLO 9 (Leadership and Teamwork Skills)

3.2.1 PLO 1 (Knowledge)For PLO 1 (Knowledge), four statements were given and the results were as follows:a) I am able to apply knowledge of core discipline courses in my programme.b) I am able to apply knowledge of specialized courses in my programme.c) I am able to apply knowledge of elective courses in my programme.d) I am able to understand the technological applications relevant to my programme of study.Table 3: PLO 1 Knowledge rating

SKILLS AND KNOWLEDGE

PLO 1 (Knowledge)


a) I am able to apply knowledge of core discipline courses in my programme0016219

(%)0.00.034.845.719.6

b) I am able to apply knowledge of specialized courses in my programme00162010

(%)0.00.034.843.521.7

c) I am able to apply knowledge of elective courses in my programme00142012

(%)0.00.030.443.526.1

d) I am able to understand the technological applications relevant to my programme of study0082810

(%)0.00.017.460.921.7

For statement (a) (Table 3), I am able to apply knowledge of core discipline courses in my programme mostly 21 (45.7%) respondents responded very good. For statement (b) and (c) (Table 3), I am able to apply knowledge of specialized courses in my programme and I am able to apply knowledge of elective courses in my programme mostly 20 (43.5%) responded very good and finally 28 (60.9%) respondents agreed and categorized as very good for statement (d) I am able to understand the technological applications relevant to my programme of study. No respondent rated for average and weak.

As a conclusion, 100% of DKA students were satisfied with the skills and knowledge they gain and agreed that they had understood the relevancy of the technological application during their studies in PKK. This percentage will reflect the achievement of PLO1.

3.2.2 PLO 2 (Technical & Practical Skills)Table 4 shows the scores of 46 respondents for PLO 2 (Technical & Practical Skills). The percentage of respondents who were satisfied (Excellent, Very Good and Good) for the three statements were given and the results were as follows:a) I am able to apply information technology in my programme (97.8% satisfied)b) I am able to demonstrate my practical skills effectively (100% satisfied)c) I am able to use computing technology for applications in my programme (100% satisfied).

Table 4: PLO 2 Technical & Practical Skills ratingSKILLS AND KNOWLEDGE

PLO 2 (Technical & Practical Skills)


a) I am able to apply information technology in my programme01122211

(%)0.02.226.147.823.9

b) I am able to demonstrate my practical skills effectively00102412

(%)0.00.021.752.226.1

c) I am able to use computing technology for applications in my programme00112213

(%)0.00.023.947.828.3

As the conclusion for PLO2, 97.8% (45 respondents) of DKA students were satisfied and were able to make use of technical and practical skills they gained during their studies in PKK.

3.2.3 PLO 3 (Communication Skills)Table 5 shows the scores of 46 respondents for PLO 3 (Communication Skills). The percentage of respondents who were satisfied (Excellent, Very Good and Good) for the three statements were provided and the results were as follows:a) I am able to communicate effectively orally/visually (informal / formal / conversational / presentation) - (100% satisfied)b) I am able to communicate effectively in writing (writing reports and expressing ideas and opinions clearly and concisely) - (100% satisfied)c) I am able to use computing technology in communications - (100% satisfied)

Table 5: PLO 3 Communication Skills ratingSKILLS AND KNOWLEDGE

PLO 3 (Communication Skills)


a) I am able to communicate effectively orally/visually (informal / formal / conversational / presentation)0062317

(%)0.00.013.050.037.0

b) I am able to communicate effectively in writing (writing reports and expressing ideas and opinions clearly and concisely)00112312

(%)0.00.023.950.026.1

c) I am able to use computing technology in communications00122113

(%)0.00.026.145.728.3

As the conclusion for PLO3, 100% (46 respondents) of DKA students were satisfied and were able to communicate effectively after finish their studies in PKK.

3.2.4 P L O 4 (Critical Thinking & Problem Solving Skills)Table 6 and Figure 3 show the scores of 46 respondents for PLO 4 (Critical Thinking & Problem Solving Skills). The percentage of respondents who were satisfied (Excellent, Very Good and Good) for the three statements were given and the results were as follows:a) I am able to solve problems using methods, tools and skills related to my programme (100% satisfied)b) I am able to think critically and logically. - (100% satisfied)c) I am able to plan, organize and complete a task. - (97.8% satisfied)

Table 6: PLO 4 Critical Thinking & Problem Solving Skills ratingSKILLS AND KNOWLEDGE

PLO 4 (Critical Thinking & Problem Solving Skills)


a) I am able to solve problems using methods, tools and skills related to my programme00151813

(%)0.00.032.639.128.3

b) I am able to think critically and logically0013249

(%)0.00.028.352.219.6

c) I am able to plan, organize and complete a task01102510

(%)0.02.221.754.321.7

Figure 3: PLO 4 Critical Thinking & Problem Solving Skills rating(28.3%)(52.2%)(21.7%)(54.3%)(21.7%)(19.6%)(32.6%)(39.1%)

As the conclusion for PLO4, 97.8% (46 respondents) of DKA students were satisfied and were equipped with critical thinking & problem solving skills which they gained during their studies in PKK.

3.2.5 PLO 5 (Social Skills and Responsibilities)Table 7 shows the scores of 46 respondents for PLO 5 (Social Skills and Responsibilities). The percentage of respondents who were satisfied (Excellent, Very Good, and Good) for the three statements were given as follows:

a) I am able to understand the role of my work in relation to social or cultural issues. (100% satisfied)

b) I am aware of the value of considering diversity and differences in cultures in my work. (100% satisfied)

c) I am aware of the impact of my work in a social context. (100% satisfied)

Table 7: PLO 5 Social Skills and Responsibilities ratingSKILLS AND KNOWLEDGE

PLO 5 (Social Skills and Responsibilities)


a) I am able to understand the role of my work in relation to social or cultural issues00122311

(%)0.00.026.150.023.9

b) I am aware of the value of considering diversity and differences in cultures in my work00121816

(%)0.00.026.139.134.8

c) I am aware of the impact of my work in a social context00151714

(%)0.00.032.637.030.4

As the conclusion for PLO5, 100% (46 respondents) of DKA students were satisfied and were aware of their responsibilities in social context and able to associate with community effectively which they gain during their studies in PKK.

3.2.6 PLO 6 (Continuous Learning & Information Management Skills)Table 8 shows the score of 46 respondents for PLO 6 (Continuous Learning & Information Management Skills). The percentage of respondents who were satisfied (Excellent, Very Good, and Good) for the four statements were provided and the results were as follows:a) I am able to continuously learn new skills and knowledge. (100% satisfied)b) I am able to engage in continuous learning beyond the classroom. (100% satisfied)c) I am able to learn and apply new concepts. (100% satisfied)d) I am able to use information resources (databases, libraries, internet etc.). (100% satisfied)

Table 8: PLO 6 Continuous Learning & Information Management Skills rating

SKILLS AND KNOWLEDGE

PLO 6 (Continuous Learning & Information Management Skills)


a) I am able to continuously learn new skills and knowledge0061723

(%)0.00.013.037.050.0

b) I am able to engage in continuous learning beyond the classroom0091720

(%)0.00.019.637.043.5

c) I am able to learn and apply new concepts00111718

(%)0.00.023.937.039.1

d) I am able to use information resources (databases, libraries, internet etc)00121717

(%)0.00.026.137.037.0

As the conclusion for PLO6, 100% (46 respondents) of DKA students were satisfied and were able to learn new skills and knowledge and able to use information resources effectively after their study in PKK.

3.2.7 PLO 7 (Management & Entrepreneurial Skills)Table 9 and Figure 4 shows the score of 46 respondents for PLO7 (Management & Entrepreneurial Skills). The percentage of respondents who were satisfied (Excellent, Very Good, and Good) for the two statements were provided and the results were as follows:

a) I am able to build/develop my career upon completion of my studies. (97.8% satisfied)

b) I am able to develop time management skills. (97.8% satisfied)

Table 9: PLO 7 Management & Entrepreneurial Skills ratingSKILLS AND KNOWLEDGE

PLO 7 (Management & Entrepreneurial Skills)


a) I am able to build/develop my career upon completion of my studies01141714

(%)0.02.230.437.030.4

b) I am able to develop time management skills01112212

(%)0.02.223.947.826.1

Figure 4: PLO 7 Management & Entrepreneurial Skills rating(23.9%)(47.8%)(26.1%)(2.2%)(2.2%)(37.0%)(30.4%)

As the conclusion for PLO7, 97.8% (45 respondents) of DKA students were satisfied and believed that their management & entrepreneurial skills were developed in PKK.

3.2.8 PLO 8 (Professionalism, Ethics & Moral)Table 10 shows the score of 46 respondents for PLO8 (Professionalism, Ethics & Moral). The percentage of respondents who were satisfied (Excellent, Very Good, and Good) for the two statements were provided and the results were as follows:

a) I am able to understand the professional and ethical responsibilities related to my work. (100% satisfied)

b) I am aware of the importance of safety issues related to my work. (100% satisfied)

Table 10: PLO 8 Professionalism, Ethics & Moral ratingSKILLS AND KNOWLEDGE

PLO 8 (Professionalism, Ethics & Moral)


a) I am able to understand the professional and ethical responsibilities related to my work0082414

(%)0.00.017.452.230.4

b) I am aware of the importance of safety issues related to my work0081424

(%)0.00.017.430.452.2

As the conclusion for PLO8, 100% (46 respondents) of DKA students were satisfied and understood the professional and ethical responsibilities and were aware of the importance of safety issues related to their work during their studies in PKK.

3.2.9 PLO 9 (Leadership & Teamwork Skills)Table 11 shows the scores of 46 respondents for PLO 9 (Leadership & Teamwork Skills). The percentage of respondents who were satisfied (Excellent, Very Good, and Good) for the four statements were given as follows:

a) I am able to work with individuals from different backgrounds. (100% satisfied)b) I am able to work successfully as a member of a team. (97.8% satisfied)c) I am able to work successfully as a leader of a team. (100% satisfied)d) I am able to function in multidisciplinary teams. (100% satisfied)

Table 11: PLO 9 Leadership & Teamwork Skills ratingSKILLS AND KNOWLEDGE

PLO 9 (Leadership & Teamwork Skills)


a) I am able to work with individuals from different backgrounds0061624

(%)0.00.013.034.852.2

b) I am able to work successfully as a member of a team0062119

(%)0.00.013.045.741.3

c) I am able to work successfully as a leader of a team01181710

(%)0.02.239.137.021.7

d) I am able to function in multidisciplinary teams00112411

(%)0.00.023.952.223.9

As the conclusion for PLO9, 97.8% (46 respondents) of DKA students were satisfied and were able to work in a team successfully and capable of being a leader after finishing their studies in PKK.

3.3 SECTION D: CONTRIBUTIONS OF LECTURERS AND ACADEMIC ADVISORS

Responses from students towards the lecturers and academic advisors contributions are summarized below. Graduates were asked to offer insights of encouragement given into the programme delivery process. Six attributes of encouragement were offered and the results were as follows:

To what extent did your lecturer/academic advisor encourage you to:a) Set high expectations for learning? b) Be an actively involved learner?c) Show concern for student learning?d) Provide feedback frequently and promptly?e) Effectively communicate critical concepts and ideas?f) Incorporate teamwork as part of the learning process?

Based on Table 12, 45 (97.8%) respondents were satisfied (Excellent, Very Good, and Good), for the second statement until the last statements except only 1 (2.2%) respondent rated Average for the first statement. This finding concluded 97.8% of DKA students were satisfied with the contributions of lecturers and academic advisors during their studies in PKK.

Table 12: Contributions of Lecturers and Academic Advisors ratingCONTRIBUTIONSSatisfied

Contributions of Lecturers and Academic Advisors

To what extent did your lecturer/academic advisor encourage you to:WeakAverageGoodVery GoodExcellent

a) Set high expectations for learning?0152218

(%)0.02.210.947.839.197.8%

b) Be an actively involved learner?0092314

(%)0.00.019.650.030.4100.0%

c) Show concern for student learning?0062218

(%)0.00.013.047.839.1100.0%

d) Provide feedback frequently and promptly?00121618

(%)0.00.026.134.839.1100.0%

e) Show concern for student learning?00101818

(%)0.00.021.739.139.1100.0%

f) Provide feedback frequently and promptly?0051724

(%)0.00.010.937.052.2100.0%

Average>0.0%0.4%17.0%42.8%39.9%99.6%

3.4 SECTION E: ACADEMIC RESOURCES/FACILITIES

In the education eco-system, academic resources/facilities were important in terms of educational hardware. The teaching and learning process would be greatly enhanced provided that there were sufficient resources/facilities for students to thrive academically. Table 13 and Figure 5 show the percentage of respondents ratings towards the sufficiency of resources/facilities at the PKK. Eleven statements of resources/facilities were given and the results were as follows:

To what extent did Politeknik Kota Kinabalu provide you with the following resources/facilities?

a) Operation hours of the library- (95.7% satisfied)b) Access to databases and collections both physically and online in the library- (82.6% satisfied)c) Easy and responsive services of the HEP staff -(95.7% satisfied)d) Easy and responsive services of the counselling staff -(89.1% satisfied)e) Easy and responsive services of the library staff -(100% satisfied)f) Easy and responsive services of the administration staff- (93.5% satisfied)g) Access to Wi-Fi internet- (56.5% satisfied)h) Quality of computer labs -(82.6% satisfied)i) Quality of laboratories / workshops / kitchens- (80.4% satisfied)j) Quality of classrooms- (87.0% satisfied)k) Quality of sports and recreational facilities - (78.3% satisfied)

Table 13: Academic Resources/Facilities ratingACADEMIC RESOURCES/FACILITIESSatisfied

To what extent did Politeknik Kota Kinabalu provide you with the following resources/facilities?WeakAverageGoodVery GoodExcellent

a) Operation hours of the library02161711

(%)0.04.334.837.023.995.7%

b) Access to databases and collections both physically and online in the library2618155

(%)4.313.039.132.610.982.6%

c) Easy and responsive services of the HEP staff0222148

(%)0.04.347.830.417.495.7%

d) Easy and responsive services of the counseling staff0520147

(%)0.010.943.530.415.289.1%

e) Easy and responsive services of the library staff0020179

(%)0.00.043.537.019.6100.0%

f) Easy and responsive services of the administration staff0322138

(%)0.06.547.828.317.493.5%

g) Access to Wi-Fi internet1191565

(%)23.919.632.613.010.956.5%

h) Quality of computer labs352387

(%)6.510.950.017.415.282.6%

i) Quality of laboratories / workshops / kitchens1819135

(%)2.217.441.328.310.980.4%

j) Quality of classrooms1524133

(%)2.210.952.228.36.587.0%

k) Quality of sports and recreational facilities2817136

(%)4.317.437.028.313.078.3%

Average>4.0%10.5%42.7%28.3%14.6%85.6%

Figure 5: Academic Resources/Facilities rating

According to the finding, more than 70% of the respondents were satisfied with all the statements except for statement (g). Apart from the 10 statements, the only one statement i.e. (g) Access to Wi-Fi internet was satisfied by only 56.5% of the respondents. As the conclusion, 85.6% of DKA students were satisfied with the academic resources/facilities provided during their study in PKK.

4. CONCLUSION

The results of the survey indicated high considerable for Overall Quality of teaching and learning since 100% students rated as excellent, very good and good measures of achievement for all the statements. Thus students were satisfied with the overall quality of teaching and learning in PKK.Over 97.8% of graduates agreed that they had achieved the PLOs of the programme. The data showed majority of students responded between excellent to very good scale in this Skills and Knowledge assessment. The rest of the graduates perceived and rated at least good scale for all PLOs (soft-skills and knowledge-skills) acquired by the graduates.Evaluation of the graduates opinions towards contributions of lecturers and academic advisors system implemented also showed that graduates were satisfied with the lecturers. Result showed that 97.8% of graduates rated very excellent, very good and good scale. This also supports the implementation of OBE in PKK which emphasized for student-centred learning especially during lecture and practical.Finally 85.6% graduates were satisfied with the academic resources and facilities provided. The most significant item that graduates were not satisfied with was the Wi-Fi internet access in PKK where 43.5% of them rated for average and weak. Insufficient Wi-Fi coverage around PKK was due to lack of Access Point (AP) installed.This exit survey was found to be an essential tool to help identify the areas needs to be improved in the quality of education as a whole in PKK especially for Diploma in Civil Engineering (DKA).

5. SUGGESTED IMPROVEMENTS FROM STUDENTS

Perlu penambahbaikkan yang lebih agar dapat bersaing dengan institusi-institusi pengajian yang lain.

...

menambahbaikan kemudahan di perpustakaan terutamanya penghawa dingin,kerana ketika semester akhir saya di politeknik iaitu june2013 keadaan penghawa dingin di perpustakaan tidak begitu memuaskan,keadaan perpustakaan yang panas tidak memberi keselesaan kepada pelajar untuk menggunakan perpustakaan walaupun kempen-kempen yang dianjurkan oleh pihak perpustakaan adalah sangat memberangsangkan.tQ

menggunakan bahasa inggeris setiap masa bagi menambahkan kemahiran dan pengetahuan pelajar

Tingkatkan lagi penerangan terhadap pelajar tentang pembelajaran.

perbanyakkan aktiviti pembelajaran "outdoor" bersama pelajar. kerana persekitaran yang baru boleh memberikan rasa yang berbeza. Disamping itu ikatan antara pensyarah dan pelajar menjadi lebih baik.

No komen..keseluruhannya bagus..^^

Library staff should take there rest alternating, not all at once.

PKK should provide drinkable water dispenser near class room.

Teruskan maju demi masa depan para graduan..

saya memberi cadangan supaya pihak politeknik menyediakan kemudahan Wifi bagi memudahkan pelajar mendapatkan maklumat pada bila-bila masa tanpa hanya bergantung dengan perpustakaan.

pihak politeknik boleh menghadkan laman yang tidak bercirikan ilmiah, contohnya Facebook dan sebagainya

Membuat penambahbaikan terutamanya terhadap keselesaan meja d bilik kuliah kejuruteraan awam dan menambah bilangan kerusi.

Keep It Up!

menyediakan peralatan yang lengkap di bengkel.

buku-buku sebagai rujukan di perpustakaan adalah kurang sesuai untuk dijadikan rujukan kepada pelajar politeknik. saya sebagai pelajar politeknik lebih senang merujuk kepada maklumat-maklumat yang terdapat di internet.

pada pendapat saya, saya lebih senang jika terdapat buku yang dapat dirujuk di perpustakaan.

Teruskan Latihan Industri Semester Akhir (LALI)! :)

membaik pulih semua kemudahan yang ada di politeknik, menaiktarafkan kemudahan yang sedia ada agar pelajar lebih selesa menjalani sesi kuliah atau pembelajaran.

TQ pkk...

some facilities or equipment needed to be improved to be used by student. P&P system need some improvement. Thank you.

sentiasa melakukan penambahbaikan dari semasa ke semasa.

wish PKK to have more good programme in the future, that can make better student and people.

LISA boleh diteruskan ke semester akan datang, sekian.

buat penambahbaikan pada kelemahan yang ada di politeknik kota kinabalu

Perkhidmatan wifi perlu ditingkatkan untuk kegunaan pelajar untuk mencari bahan maklumat.

menambah praktikal dalam sesuatu subjek bagi kursus diploma kejuruteraan, agar dapat memahami situasi sebenar apabila di tempat latihan industri dan tempat kerja.

penambahbaikan perlu dari masa ke semasa sekiranya mendapat aduan dari pelajar. Contohnya dari pelbagai aspek masalah yang di lontarkan oleh para pelajar.

REFERENCES

[1] Sani, M.S.M. (2009) Exit Surveys Assessment of Bachelor Mechanical Engineering Programs at Universiti Malaysia Pahang. Proceedings of MUCEET 2009.[2] Mohamed, A. (2012) Graduate Students Perspectives on Study Environment Based on Exit Survey. Asian Social Science Vol. 8(16), 200-208.[3] Zainulabidin, M.H. (2012) Indirect Program Learning Outcomes (PLO) Attainment for the Bachelor of Mechanical Engineering with Honours (BDD) Degree Program. FKMP OBE Committee Report 2012.[4] COPPA. (2008) Code of Practice for Programme Accreditation. Malaysian Qualification Agency.[5] Adler, K. (2012) School Exit Surveys What you should know before you start. Michigan State University.[6] UNLV. (2011) Graduating Senior Exit Survey Report. University of Nevada Las Vegas Office of Academic Assessment. [7] Quality Support Unit. (2011) Exit Survey 2010. University of Limerick.

26PKK Program Exit Survey Report June 2013 Session (DKA)

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Programme Exit Survey (PES) JUNE 2013 Session (DKA)