Programme Exit Survey (PES) Report Diploma in Mechanical ...apps.polikk.edu.my/upi/.../10/Programme-Exit...DKM.pdfPKK Program Exit Survey Report December 2013 Session (DTK) 1. INTRODUCTION

Programme Exit Survey (PES)

Report

Diploma in Mechanical Engineering

- DKM

December 2013 Session

Politeknik Kota Kinabalu (PKK)

Sabah

2 PKK Program Exit Survey Report December 2013 Session (DTK)

RESEARCH COMMITTEE

Member of Advisory Committee

NO NAME POSITION

1 Wan Mohamad Nasir bin Wan Abdul Rahman Director

2 Zaidi Bin Zakaria Deputy Director (Academic)

3 Sylverster Gindan Head of Department

Research Fellow (Polytechnic)

NO NAME

1 Dr Hasnim bin Harun (Chief, Bureau of Research and Innovation)

2 Azman B Talib

3 Farah Asyikin Abd Rahman

4 Shalizan B. Kadir

5 Mohd Mayuzie Yusof

6 Fadlilhisham B Ahmad

Research Fellow in Diploma in Electronic Engineering (Computer)

NO NAME

1 Aliudin Bin Aziz (Head of Program)

2 Mohd Azriman Bin Mat Ali (Deputy 1st Head of Program)

3 Abdul Razak Bin Mohd Daim (Deputy 2nd

Head of Program)


ABSTRACT

The purpose of this Programme Exit Survey (PES) was to provide data to gauge perceptions

of various aspects of programmes and services offered and to identify areas where

improvements may be needed in the Department of Mechanical Engineering (JKM),

Politeknik Kota Kinabalu (PKK). This PES was conducted on 51 final semester students,

graduating from Diploma in Mechanical Engineering (DKM). They were the third Cohort

whose intake was in June 2011. The survey questionnaire had five main sections:

respondents’ profile; assessment of overall quality; assessment of skills and knowledge;

assessment of Lecturers and Academic Advisor; and assessment of academic resources and

facilities. All the data were analysed using the Statistical Product and Service Solutions

(SPSS) software version IBM SPSS Statistics 19.0. For the assessment of the overall quality,

attribute for teaching and learning experience was rated 98.2% with “excellent”, “very good”

and “good”. Skills and knowledge section was evaluated by relating the statements with nine

items as stated in the Programme Learning Outcomes (PLO). All the PLOs’ were marked at

least “good” by 98% of the students. Assessment on lecturers and academic advisor were

rated 41.0% as “excellent” and 42.3% as “very good”. In terms of academic resources and

facilities, the access to Wi-Fi had the highest unsatisfactory concerned from the respondent

whereby 16.7% rated the item as “weak” and 5.6% as “average”.

Keywords: overall quality, skills and knowledge, lecturer and academic advisor, academic

resources and facilities


1. INTRODUCTION

1.1 Programme Exit Survey (PES)

PES is a method of collecting information on the quality of diploma education from the

perspective of graduating students upon the completion of their diploma programme. This

report refers to an indirect measurement method by way of self-evaluation based on

individual perception for the assessment of PLO. PLOs are the specific statements of

graduates’ knowledge, skills and attitudes acquired at the end of the programme as evidence

for the programme objectives achievements. This PES was conducted to assess the graduate

students’ satisfaction and perceptions about various aspects of their academic experiences.

100% of the final semester students from the DKM programme had participated in the

survey.

The main objectives of this PES are to:

1) Determine the students perception in their attainment on the overall quality of

learning and teaching in PKK;

2) Determine the students self-assessment of knowledge, skills and soft skills

achievement after going through the PLOs of the programme;

3) Evaluate the students’ opinion towards contributions of Lecturer and Academic

Advisor system implemented based on Outcome Based Education (OBE) approach;

4) Evaluate the students’ opinion towards academic resources and facilities provided in

PKK.

1.2 Programme Learning Outcomes (PLO)

OBE is an educational philosophy that believed that educational assessment should recognise

and reflect progress made by individual students. PLOs are statements that describe what

graduates are expected to know or be able to do on graduation. In the curriculum for DKM

programme it has been specified that there are nine (9) PLOs’ to be acquired by the graduates

upon graduation. The nine PLOs are as follows:

i. Apply knowledge of mathematics, science and engineering fundamentals to well

defined mechanical engineering procedures and practices.


ii. Demonstrate practical skills which includes the ability to troubleshoot, repair and do

maintenance work for mechanical equipment;

iii. Communicate effectively with the engineering community and the society at large.

iv. Apply creative and critical thinking in solving problem related to assigned tasks;

v. Demonstrate awareness and consideration for societal, health, safety, legal and

cultural issues and the consequent responsibilities, taking into account the need for

sustainable development;

vi. Recognise the need for professional development and engage in independent

acquisition of new knowledge and skill.

vii. Recognize the need for entrepreneurship

viii. Demonstrate an understanding of professional ethics, responsibilities and norms of

mechanical engineering practices.

ix. Function individually or in teams, effectively, with a capability to be a leader;


2. METHODOLOGY

This survey involved 57 DKM students from December 2013 semester. Students were asked

to fill up the PES questionnaires which were posted online and 100% of them responded.

The respondents were required to evaluate and rate themselves based on 5-Likert Scale

indicated below:

1 = Weak

2 = Average

3 = Good

4 = Very Good

5 = Excellent

Student’s satisfaction and acceptance level was determined from the scale. Excellent, Very

Good and Good indication rate shows the students are satisfied with the item. While Average

and Weak indication rate shows the item need some improvements and correction for the

program.

This online survey was conducted between Marchs until May 2014. The survey

questionnaires were divided into five sections as follows:

i. Section A: General Information

ii. Section B: Overall Quality of Teaching and Learning

iii. Section C: Skills and Knowledge

iv. Section D: Contributions of Lecturers and Academic Advisors

v. Section E: Academic Resources and Facilities

The data collected in this survey was processed through Statistical Product and Service

Solutions (SPSS) software version IBM SPSS Statistics 19.0.

The questionnaires were based on students’ perception on teaching and learning in

PKK, students’ response on skills and knowledge related to PLO’s, students attainment on

the soft skills, students’ rating for lecturers and academic advisors contribution, student’s

opinion towards academic resources, overall services and facilities in PKK. This assessment

strategy was aligned with the Curriculum Development Cycle - “develop-implement-review”

as required by the MQA in order to improve the quality of programme.


3. RESULTS

The response from the students were analysed based on the following four criteria:

i. Students’ response towards the Overall Quality

ii. Students’ response on Skills and Knowledge

iii. Students’ ratings for Lecturer and Academic Advisor contributions

iv. Students’ opinion towards Academic Resources and Facilities

In Section C: (Skills and Knowledge) the statements have been classified under a particular

PLO so that the data analysis can be done appropriately for accreditation purposes. The

results can be used an indicator to show how well the students have acquired their skills and

knowledge as required in the PLOs of the programme.

3.1 SECTION A: PROFILE

Table 1: Student’s Gender

GENDER

Male Female

Qty 46 11

(%) 80.7 19.3

Table 2: Student’s Race

RACE

Melayu Cina India Bumiputera

Sabah Bumiputera

Sarawak Others

Qty 14 0 0 36 0 7

(%) 24.6 0.0 0.0 63.2 0.0 12.3


3.2 SECTION B: OVERALL QUALITY

Overall Quality was evaluated by relating the students experience with the teaching and

learning environment in PKK. Two survey statements were given and the results were as

follows:

Table 3: Overall Quality rating

OVERALL QUALITY

Weak Average Good Very Good Excellent

What is your impression on the overall quality of curriculum; and teaching and learning at PKK?

0 1 13 30 13

(%) 0.0 1.8 22.8 52.6 22.8

To what extent has the quality of teaching and learning in PKK improved since you were here?

0 0 12 32 13

(%) 0.0 0.0 21.1 56.1 22.8

3.2.1 PLO 1 (Knowledge)

For PLO 1 (Knowledge), four statements were given and the results were as follows:

Table 4: PLO 1 Knowledge rating

SKILLS AND KNOWLEDGE

PLO 1 (Knowledge)


I am able to apply knowledge of core discipline courses in my programme

0 1 8 29 19

(%) 0.0 1.8 14.0 50.9 33.3

I am able to apply knowledge of specialized courses in my programme

0 0 11 29 17

(%) 0.0 0.0 19.3 50.9 29.8

I am able to apply knowledge of elective courses in my programme

0 1 7 31 18

(%) 0.0 1.8 12.3 54.4 31.6

I am able to understand the technological applications relevant to my programme of study

0 0 12 27 18

(%) 0.0 0.0 21.1 47.4 31.6


3.2.2 PLO 2 (Technical & Practical Skills)

For PLO 2 (Technical & Practical Skills), three statements were given and the results were as

follows:

Table 5: PLO 2 Technical & Practical Skills rating


PLO 2 (Technical & Practical Skills)


I am able to apply information technology in my programme

0 0 15 27 15

(%) 0.0 0.0 26.3 47.4 26.3

I am able to demonstrate my practical skills effectively

0 0 14 23 20

(%) 0.0 0.0 24.6 40.4 35.1

I am able to use computing technology for applications in my programme

0 1 15 29 12

(%) 0.0 1.8 26.3 50.9 21.1

3.2.3 PLO 3 (Communication Skills)

For PLO 3 (Communication Skills), three statements were provided and the results were as

follows:


PLO 3 (Communication Skills)


I am able to communicate effectively orally/visually (informal / formal / conversational / presentation)

0 0 13 26 18

(%) 0.0 0.0 22.8 45.6 31.6

I am able to communicate effectively in writing (writing reports and expressing ideas and opinions clearly and concisely)

0 0 8 33 16

(%) 0.0 0.0 14.0 57.9 28.1

I am able to use computing technology in communications

0 0 16 28 13

(%) 0.0 0.0 28.1 49.1 22.8

Table 6: PLO 3 Communication Skills rating


3.2.4 PLO 4 (Critical Thinking & Problem Solving Skills)

For PLO 4 (Critical Thinking & Problem Solving Skills), three statements were given and the

results were as follows:

Table 7: PLO 4 Critical Thinking & Problem Solving Skills rating


PLO 4 (Critical Thinking & Problem Solving Skills)


I am able to solve problems using methods, tools and skills related to my programme

1 0 14 19 23

(%) 1.8 0.0 24.6 33.3 40.4

I am able to think critically and logically

0 0 9 28 20

(%) 0.0 0.0 15.8 49.1 35.1

I am able to plan, organize and complete a task

0 0 9 28 20

(%) 0.0 0.0 15.8 49.1 35.1

3.2.5 PLO 5 (Social Skills and Responsibilities)

For PLO 5 (Social Skills and Responsibilities), three statements were given and the results

were as follows:

Table 8: PLO 5 Social Skills and Responsibilities rating


PLO 5 (Social Skills and Responsibilities)


I am able to understand the role of my work in relation to social or cultural issues

0 0 9 34 14

(%) 0.0 0.0 15.8 59.6 24.6

I am aware of the value of considering diversity and differences in cultures in my work

0 0 11 27 19

(%) 0.0 0.0 19.3 47.4 33.3

I am aware of the impact of my work in a social context

0 0 14 27 16

(%) 0.0 0.0 24.6 47.4 28.1


3.2.6 PLO 6 (Continuous Learning & Information Management Skills)

For PLO 6 (Continuous Learning & Information Management Skills), four statements were

provided and the results were as follows:

Table 9: PLO 6 Continuous Learning & Information Management Skills rating


PLO 6 (Continuous Learning & Information Management Skills)


I am able to continuously learn new skills and knowledge

1 0 7 18 31

(%) 1.8 0.0 12.3 31.6 54.4

I am able to engage in continuous learning beyond the classroom

0 0 9 25 23

(%) 0.0 0.0 15.8 43.9 40.4

I am able to learn and apply new concepts

0 0 10 27 20

(%) 0.0 0.0 17.5 47.4 35.1

I am able to use information resources (databases, libraries, internet etc)

1 0 11 28 17

(%) 1.8 0.0 19.3 49.1 29.8

3.2.7 PLO 7 (Management & Entrepreneurial Skills)

For PLO 7 (Management & Entrepreneurial Skills), two statements were provided and the

results were as follows:

Table 10: PLO 7 Management & Entrepreneurial Skills rating


PLO 7 (Management & Entrepreneurial Skills)


I am able to build/develop my career upon completion of my studies

0 0 8 28 21

(%) 0.0 0.0 14.0 49.1 36.8

I am able to develop time management skills

0 0 8 28 21

(%) 0.0 0.0 14.0 49.1 36.8


3.2.8 PLO 8 (Professionalism, Ethics & Moral)

For PLO 8 (Professionalism, Ethics & Moral), two statements were provided and the results

were as follows:

Table 11: PLO 8 Professionalism, Ethics & Moral rating


PLO 8 (Professionalism, Ethics & Moral)


I am able to understand the professional and ethical responsibilities related to my work

0 0 7 31 19

(%) 0.0 0.0 12.3 54.4 33.3

I am aware of the importance of safety issues related to my work

0 0 3 26 28

(%) 0.0 0.0 5.3 45.6 49.1

3.2.9 PLO 9 (Leadership & Teamwork Skills)

For assessment of the PLO 9 (Leadership & Teamwork Skills), four statements were

provided and the results were as follows:

Table 12: PLO 9 Leadership & Teamwork Skills rating


PLO 9 (Leadership & Teamwork Skills)


I am able to work with individuals from different backgrounds

0 0 8 21 28

(%) 0.0 0.0 14.0 36.8 49.1

I am able to work successfully as a member of a team

1 0 6 24 26

(%) 1.8 0.0 10.5 42.1 45.6

I am able to work successfully as a leader of a team

0 1 9 29 18

(%) 0.0 1.8 15.8 50.9 31.6

I am able to function in multidisciplinary teams

0 0 11 24 22

(%) 0.0 0.0 19.3 42.1 38.6


3.3 SECTION D: CONTRIBUTIONS OF LECTURERS AND ACADEMIC

ADVISORS

Responses from students towards the lecturers and academic advisors’ contributions are

summarized below. Graduates were asked to offer insights of encouragement given into the

programme delivery process. Six attributes of encouragement were offered and the results

were as follows:

Table 13: Contributions of Lecturers and Academic Advisors rating

CONTRIBUTIONS

Contributions of Lecturers and Academic Advisors

To what extent did your lecturer/academic advisor encourage you to:


Set high expectations for learning?

0 0 10 18 29

(%) 0.0 0.0 17.5 31.6 50.9

Be an actively involved learner? 0 1 9 23 24

(%) 0.0 1.8 15.8 40.4 42.1

Show concern for student learning?

0 0 6 26 25

(%) 0.0 0.0 10.5 45.6 43.9

Provide feedback frequently and promptly?

0 1 10 29 17

(%) 0.0 1.8 17.5 50.9 29.8

Show concern for student learning?

0 1 11 24 21

(%) 0.0 1.8 19.3 42.1 36.8

Provide feedback frequently and promptly?

0 0 6 28 23

(%) 0.0 0.0 10.5 49.1 40.4

3.4 SECTION E: ACADEMIC RESOURCES/FACILITIES

In the education eco-system, academic resources/facilities were important in terms of

educational hardware. The teaching and learning process would be greatly enhanced provided

that there were sufficient resources/facilities for students to thrive academically. Table 4

shows the percentage of respondents’ ratings towards the sufficiency of resources/facilities at

the PKK. Eleven statements of resources/facilities were given and the results were as follows:


Table 14: Academic Resources/Facilities rating

ACADEMIC RESOURCES/FACILITIES

To what extent did Politeknik Kota Kinabalu provide you with the following resources/facilities?


Operation hours of the library

2 1 21 22 11

(%) 3.5 1.8 36.8 38.6 19.3

Access to databases and collections both physically and online in the library

3 1 18 28 7

(%) 5.3 1.8 31.6 49.1 12.3

Easy and responsive services of the HEP staff

3 2 18 23 11

(%) 5.3 3.5 31.6 40.4 19.3

Easy and responsive services of the counselling staff

2 1 14 29 11

(%) 3.5 1.8 24.6 50.9 19.3

Easy and responsive services of the library staff

0 2 15 32 8

(%) 0.0 3.5 26.3 56.1 14.0

Easy and responsive services of the administration staff

0 0 14 31 12

(%) 0.0 0.0 24.6 54.4 21.1

Access to Wi-Fi internet 10 3 22 13 9

(%) 17.5 5.3 38.6 22.8 15.8

Quality of computer labs 4 4 21 18 10

(%) 7.0 7.0 36.8 31.6 17.5

Quality of laboratories / workshops / kitchens

2 6 16 25 8

(%) 3.5 10.5 28.1 43.9 14.0

Quality of classrooms 0 8 14 27 8

(%) 0.0 14.0 24.6 47.4 14.0

Quality of sports and recreational facilities

3 7 16 19 12

(%) 5.3 12.3 28.1 33.3 21.1


4. SUGGESTED IMPROVEMENTS FROM STUDENTS

wifi kurang memuaskan di kawasan Politeknik Kota Kinabalu

Dapat membaik pulih bilik kuliah dan makmal.

membaiki sistem pembelajaran yang berkesan dan efektif

DAPAT MENYEDIAKAN KELENGKAPAN DI MAKMAL

membaiki sistem pembelajaran dan membaik pulih infrastruktur politeknik kota

kinabalu.

menambahbaikan kualiti WI-FI di setiap jabatan. supaya menyenangkan pelajar

mencari maklumat untuk kuliah.

"-menyediakan wifi untuk kemudahan mencari maklumat para pelajar terutamanya d

tempat2 rehat,cafe,gerai tetapi hendaklah dikawal dengan rapi.

-mendedahkan pelajar dengan riadah petang seperti membuat program ""hidup sihat

dengan joging""

Sikap pensyarah yg terlalu memandang rendah terhadap pelajar,sila benarkan pelajar

mengasah bakat yg ada dan bukannya memberi komen yang mematikan bakat yang

ada.YANG PENTING JANGAN PANDANG RENDAH TERHADAP PROJECT

STUDENT!

-perlukan wifi free di setiap jabatan untuk memudahkan pelajar mencari maklumat.

May this Polytechnic keep moving forward and improving in every aspects....

kasi bagus wifi library.. supaya sanang durang pakai nanti.. banyak wifi d poli tapi

sikit2 ja yang buli gia.. aiya.. tapi overall okey la juga.. kalo kasi rating.. 8/10 la.. best

ba d poli.. tp ckup la 3 tahun ja.. hehe..:3

politeknik should provide more facilities and experiences lesson to thier student to

make their student get better visionof their studies.

the facilities & quality still needs improving...so that PKK can compete with the

standards of universities....

berikan kemudahan makmal yang lebih lengkap dan pastikan setiap barang di makmal

dikemaskini dan direkod setiap minggu untuk mengenal pasti kualiti barangan

makmal

saya sebagai pelajar politeknik mencadangkan agar melakukan penyelenggaraan di

bengkel/makmal..terutama component ketika membuat lab work dan upgrade

peralatan yang sepatutnya untuk mendedahkan kami kepada benda baru.


Menyediakan kemudahan perkakasan untuk pelajar membuat kerja-kerja

amali.contohnya untuk kursus EC602 COMPUTER SYSTEM DIAGNOSIS AND

MAINTENANCE.

everything is good, but i think it can be better.

Menyediakan jalan yang beratap dari kamsis hingga jabatan-jabatan bagi keselesaan

dan kemudahan pelajar apabila hendak ke kelas!.

Kalau boleh,cuba contohi politeknik lain.Walaupun tidak strict sgt,tpi mereka dapat

mencapai prestasi yang tinggi di samping disiplin yg tinggi...

TERIMA KASIH..:)

goodluck FINAL EXAM ��

harap hubungan antara pensyarah dan pelajar berkaitan subjek yang diajar sentiasa

dipertingkatkan,khususnya pensyarah harap aktif di Cidos, supaya pelajar dapat

mengetahui perkembangan terkini..eheheheheheheheheheheheheheheheh.

Good

Agar Politeknik Kota Kinabalu akan menaik tarafkan menjadi Politeknik Premier di

masa akan datang.

Membuat laluan pejalan kaki ber bumbung dri pintu utama ke bangunan akademik..

Teruskan usaha dalam meningkatkan perkhidmatan

Documents

Programme Exit Survey (PES) Report Diploma in Mechanical ...apps.polikk.edu.my/upi/.../10/Programme-Exit...DKM.pdfPKK Program Exit Survey Report December 2013 Session (DTK) 1. INTRODUCTION