Programme Exit Survey (PES) JUNE 2013 Session (DEM)

Programme Exit Survey (PES)

Report

Diploma in Mechatronic

Engineering - DEM

June 2013 Session

Politeknik Kota Kinabalu (PKK)

Sabah

RESEARCH COMMITTEE Member of Advisory Committee NO NAME POSITION 1 Wan Mohamad Nasir bin Wan Abdul Rahman Director 2 Hajjah Norehan Bt Md Shariff Deputy Director (Academic) 3 Norkamal bin Jaafar Head of Department (JKM)

Research Fellow (Polytechnic) NO NAME 1 Dr Hasnim bin Harun (Chief, Bureau of Research and Innovation) 2 Azman B Talib 3 Farah Asyikin Abd Rahman 4 Shalizan B. Kadir 5 Mohd Mayuzie Yusof 6 Fadlilhisham B Ahmad

Research Fellow in Diploma in Mechatronic Engineering NO NAME 1 Seri Alifah binti Dahnel 2 Muhammad bin Ahmad Kamal 3 Mohd Nazrulazlan bin Abd Rasid

2PKKProgramExitSurveyReportJune2013Session(DEM)

ABSTRACT

The purpose of this Programme Exit Survey (PES) was to provide data to gauge perceptions

of various aspects of programmes and services offered and to identify areas where

improvements may be needed in the Department of Mechanical Engineering (JKM),

Politeknik Kota Kinabalu (PKK). This PES was conducted on 13 final semester students,

graduating from Diploma in Mechatronic Engineering (DEM). They were the second Cohort

whose intake was in December 2010. The survey questionnaire had five main sections:

respondents profile; assessment of overall quality; assessment of skills and knowledge;

assessment of Lecturers and Academic Advisor; and assessment of academic resources and

facilities. All the data were analysed using the Statistical Product and Service Solutions

(SPSS) software version IBM SPSS Statistics 19.0. For the assessment of the overall quality,

attribute for teaching and learning experience was rated 100% with excellent, very good

and good. Skills and knowledge section was evaluated by relating the statements with nine

items as stated in the Programme Learning Outcomes (PLO). All the PLOs were marked at

least good by 92% of the students. Assessment on lecturers and academic advisor were

rated 50.0% as excellent and 30.8% as very good. In terms of academic resources and

facilities, the access to Wi-Fi had the highest unsatisfactory concerned from the respondent

whereby 30.8% rated the item as weak.

Keywords: overall quality, skills and knowledge, lecturer and academic advisor, academic

resources and facilities


1. INTRODUCTION

1.1 Programme Exit Survey (PES)

PES is a method of collecting information on the quality of diploma education from the

perspective of graduating students upon the completion of their diploma programme. This

report refers to an indirect measurement method by way of self-evaluation based on

individual perception for the assessment of PLO. PLOs are the specific statements of

graduates knowledge, skills and attitudes acquired at the end of the programme as evidence

for the programme objectives achievements. This PES was conducted to assess the graduate

students satisfaction and perceptions about various aspects of their academic experiences.

72% of the final semester students from the DEM programme had participated in the survey.

The main objectives of this PES are to:

1) Determine the students perception in their attainment on the overall quality of

learning and teaching in PKK;

2) Determine the students self-assessment of knowledge, skills and soft skills

achievement after going through the PLOs of the programme;

3) Evaluate the students opinion towards contributions of Lecturer and Academic

Advisor system implemented based on Outcome Based Education (OBE) approach;

4) Evaluate the students opinion towards academic resources and facilities provided in

PKK.

1.2 Programme Learning Outcomes (PLO)

OBE is an educational philosophy that believed that educational assessment should recognise

and reflect progress made by individual students. PLOs are statements that describe what

graduates are expected to know or be able to do on graduation. In the curriculum for DEM

programme it has been specified that there are nine (9) PLOs to be acquired by the graduates

upon graduation. The nine PLOs are as follows:

i. Apply knowledge of mathematics, science and engineering fundamentals to well

defined mechatronic engineering procedures and practices.

ii. Demonstrate practical skills which includes the ability to troubleshoot, repair and do

maintenance work for mechatronics equipment.

iii. Communicate effectively with the engineering community and the society at large.


iv. Apply creative and critical thinking in solving problem related to assigned tasks

v. Demonstrate awareness and consideration for societal, health, safety, legal and

cultural issues and the consequent responsibilities, taking into account the need for

sustainable development.

vi. Recognise the need for professional development and engage independent acquisition

of new knowledge and skill.

vii. Recognize the need for entrepreneurship.

viii. Demonstrate an understanding of professional ethics, responsibilities and norms of

mechanical engineering practices.

ix. Function individually or in teams, effectively, with a capability to be a leader.


2. METHODOLOGY

This survey involved 13 DEM students from June 2013 semester. Students were asked to fill

up the PES questionnaires which were posted online and 100% of them responded. The

respondents were required to evaluate and rate themselves based on 5-Likert Scale indicated

below:

1 = Weak

2 = Average

3 = Good

4 = Very Good

5 = Excellent

Students satisfaction and acceptance level was determined from the scale. Excellent, Very

Good and Good indication rate shows the students are satisfied with the item. While Average

and Weak indication rate shows the item need some improvements and correction for the

program.

This online survey was conducted on October 2013. The survey questionnaires were

divided into five sections as follows:

i. Section A: General Information

ii. Section B: Overall Quality of Teaching and Learning

iii. Section C: Skills and Knowledge

iv. Section D: Contributions of Lecturers and Academic Advisors

v. Section E: Academic Resources and Facilities

The data collected in this survey was processed through Statistical Product and Service

Solutions (SPSS) software version IBM SPSS Statistics 19.0.

The questionnaires were based on students perception on teaching and learning in

PKK, students response on skills and knowledge related to PLOs, students attainment on

the soft skills, students rating for lecturers and academic advisors contribution, students

opinion towards academic resources, overall services and facilities in PKK. This assessment

strategy was aligned with the Curriculum Development Cycle - develop-implement-review

as required by the MQA in order to improve the quality of programme.


3. RESULTS

The response from the students were analysed based on the following four criteria:

i. Students response towards the Overall Quality

ii. Students response on Skills and Knowledge

iii. Students ratings for Lecturer and Academic Advisor contributions

iv. Students opinion towards Academic Resources and Facilities

In Section C: (Skills and Knowledge) the statements have been classified under a particular

PLO so that the data analysis can be done appropriately for accreditation purposes. The

results can be used an indicator to show how well the students have acquired their skills and

knowledge as required in the PLOs of the programme.

3.1 SECTION A: PROFILE

Table 1: Students Gender

GENDER

Male Female

Qty 9 4(%) 69.2 30.8

3.2 SECTION B: OVERALL QUALITY

Overall Quality was evaluated by relating the students experience with the teaching and

learning environment in PKK. Two survey statements were given and the results were as

follows:


Table 2: Overall Quality rating

OVERALLQUALITY Weak Average Good VeryGood Excellent

Whatisyourimpressionontheoverallqualityofcurriculum;andteachingandlearningatPKK?

0 0 4 5 4

(%) 0.0 0.0 30.8 38.5 30.8

TowhatextenthasthequalityofteachingandlearninginPKKimprovedsinceyouwerehere?

0 0 2 6 5

(%) 0.0 0.0 15.4 46.2 38.5

3.2.1 PLO 1 (Knowledge)

For PLO 1 (Knowledge), four statements were given and the results were as follows:

Table 3: PLO 1 Knowledge rating

SKILLSANDKNOWLEDGEPLO1(Knowledge)

Weak Average Good VeryGood Excellent

Iamabletoapplyknowledgeofcoredisciplinecoursesinmyprogramme

0 0 3 5 5

(%) 0.0 0.0 23.1 38.5 38.5Iamabletoapplyknowledgeofspecializedcoursesinmyprogramme

0 0 3 5 5

(%) 0.0 0.0 23.1 38.5 38.5Iamabletoapplyknowledgeofelectivecoursesinmyprogramme

0 0 3 3 7

(%) 0.0 0.0 23.1 23.1 53.8

Iamabletounderstandthetechnologicalapplicationsrelevanttomyprogrammeofstudy

0 0 1 6 6

(%) 0.0 0.0 7.7 46.2 46.2


3.2.2 PLO 2 (Technical & Practical Skills)

For PLO 2 (Technical & Practical Skills), three statements were given and the results were as

follows:

Table 4: PLO 2 Technical & Practical Skills rating

SKILLSANDKNOWLEDGEPLO2(Technical&PracticalSkills)

Weak Average Good VeryGood ExcellentIamabletoapplyinformationtechnologyinmyprogramme

0 0 2 5 6

(%) 0.0 0.0 15.4 38.5 46.2

Iamabletodemonstratemypracticalskillseffectively 0 1 3 3 6

(%) 0.0 7.7 23.1 23.1 46.2Iamabletousecomputingtechnologyforapplicationsinmyprogramme

0 0 4 2 7

(%) 0.0 0.0 30.8 15.4 53.8


3.2.3 PLO 3 (Communication Skills)

For PLO 3 (Communication Skills), three statements were provided and the results were as

follows:

Table 5: PLO 3 Communication Skills rating

SKILLSANDKNOWLEDGEPLO3(CommunicationSkills)


Iamabletocommunicateeffectivelyorally/visually(informal/formal/conversational/presentation)

0 0 2 6 5

(%) 0.0 0.0 15.4 46.2 38.5

Iamabletocommunicateeffectivelyinwriting(writingreportsandexpressingideasandopinionsclearlyandconcisely)

0 0 1 6 6

(%) 0.0 0.0 7.7 46.2 46.2

Iamabletousecomputingtechnologyincommunications 0 0 2 6 5

(%) 0.0 0.0 15.4 46.2 38.5

10

PKKProgramExitSurveyReportJune2013Session(DEM)

3.2.4 PLO 4 (Critical Thinking & Problem Solving Skills)

For PLO 4 (Critical Thinking & Problem Solving Skills), three statements were given and the

results were as follows:

Table 6: PLO 4 Critical Thinking & Problem Solving Skills rating

SKILLSANDKNOWLEDGEPLO4(CriticalThinking&ProblemSolvingSkills)


Iamabletosolveproblemsusingmethods,toolsandskillsrelatedtomyprogramme

0 0 3 6 4

(%) 0.0 0.0 23.1 46.2 30.8Iamabletothinkcriticallyandlogically 0 0 2 5 6

(%) 0.0 0.0 15.4 38.5 46.2Iamabletoplan,organizeandcompleteatask 0 0 3 3 7

(%) 0.0 0.0 23.1 23.1 53.8

3.2.5 PLO 5 (Social Skills and Responsibilities)

For PLO 5 (Social Skills and Responsibilities), three statements were given and the results

were as follows:

Table 7: PLO 5 Social Skills and Responsibilities rating

SKILLSANDKNOWLEDGEPLO5(SocialSkillsandResponsibilities)


Iamabletounderstandtheroleofmyworkinrelationtosocialorculturalissues

0 0 1 6 6

(%) 0.0 0.0 7.7 46.2 46.2

Iamawareofthevalueofconsideringdiversityanddifferencesinculturesinmywork

0 0 1 4 8

(%) 0.0 0.0 7.7 30.8 61.5Iamawareoftheimpactofmyworkinasocialcontext 0 0 1 4 8

(%) 0.0 0.0 7.7 30.8 61.5


3.2.6 PLO 6 (Continuous Learning & Information Management Skills)

For PLO 6 (Continuous Learning & Information Management Skills), four statements were

provided and the results were as follows:

Table 8: PLO 6 Continuous Learning & Information Management Skills rating

SKILLSANDKNOWLEDGEPLO6(ContinuousLearning&InformationManagementSkills) Weak Average Good VeryGood Excellent

Iamabletocontinuouslylearnnewskillsandknowledge

0 0 2 3 8

(%) 0.0 0.0 15.4 23.1 61.5Iamabletoengageincontinuouslearningbeyondtheclassroom

0 0 1 5 7

(%) 0.0 0.0 7.7 38.5 53.8Iamabletolearnandapplynewconcepts 0 0 2 4 7

(%) 0.0 0.0 15.4 30.8 53.8

Iamabletouseinformationresources(databases,libraries,internetetc)

0 0 1 5 7

(%) 0.0 0.0 7.7 38.5 53.8

3.2.7 PLO 7 (Management & Entrepreneurial Skills)

For PLO 7 (Management & Entrepreneurial Skills), two statements were provided and the

results were as follows:

Table 9: PLO 7 Management & Entrepreneurial Skills rating

SKILLSANDKNOWLEDGEPLO7(Management&EntrepreneurialSkills)

Weak Average Good VeryGood ExcellentIamabletobuild/developmycareeruponcompletionofmystudies

0 0 2 4 7

(%) 0.0 0.0 15.4 30.8 53.8Iamabletodeveloptimemanagementskills 0 0 2 4 7

(%) 0.0 0.0 15.4 30.8 53.8


3.2.8 PLO 8 (Professionalism, Ethics & Moral)

For PLO 8 (Professionalism, Ethics & Moral), two statements were provided and the results

were as follows:

Table 10: PLO 8 Professionalism, Ethics & Moral rating

SKILLSANDKNOWLEDGEPLO8(Professionalism,Ethics&Moral)


Iamabletounderstandtheprofessionalandethicalresponsibilitiesrelatedtomywork

0 0 0 6 7

(%) 0.0 0.0 0.0 46.2 53.8Iamawareoftheimportanceofsafetyissuesrelatedtomywork

0 0 1 4 8

(%) 0.0 0.0 7.7 30.8 61.5


3.2.9 PLO 9 (Leadership & Teamwork Skills)

For assessment of the PLO 9 (Leadership & Teamwork Skills), four statements were

provided and the results were as follows:

Table 11: PLO 9 Leadership & Teamwork Skills rating

SKILLSANDKNOWLEDGEPLO9(Leadership&TeamworkSkills)

Weak Average Good VeryGood ExcellentIamabletoworkwithindividualsfromdifferentbackgrounds

0 0 1 6 6

(%) 0.0 0.0 7.7 46.2 46.2

Iamabletoworksuccessfullyasamemberofateam 0 0 2 6 5

(%) 0.0 0.0 15.4 46.2 38.5

Iamabletoworksuccessfullyasaleaderofateam 0 0 1 6 6

(%) 0.0 0.0 7.7 46.2 46.2Iamabletofunctioninmultidisciplinaryteams 0 0 2 5 6

(%) 0.0 0.0 15.4 38.5 46.2


3.3 SECTION D: CONTRIBUTIONS OF LECTURERS AND ACADEMIC

ADVISORS

Responses from students towards the lecturers and academic advisors contributions are

summarized below. Graduates were asked to offer insights of encouragement given into the

programme delivery process. Six attributes of encouragement were offered and the results

were as follows:

Table 12: Contributions of Lecturers and Academic Advisors rating

CONTRIBUTIONSContributionsofLecturersandAcademicAdvisors

Towhatextentdidyourlecturer/academicadvisorencourageyouto:


Sethighexpectationsforlearning? 0 0 2 4 7

(%) 0.0 0.0 15.4 30.8 53.8

Beanactivelyinvolvedlearner? 0 0 4 3 6

(%) 0.0 0.0 30.8 23.1 46.2Showconcernforstudentlearning? 0 0 3 3 7

(%) 0.0 0.0 23.1 23.1 53.8Providefeedbackfrequentlyandpromptly? 0 0 2 5 6

(%) 0.0 0.0 15.4 38.5 46.2Showconcernforstudentlearning? 0 1 2 4 6

(%) 0.0 7.7 15.4 30.8 46.2Providefeedbackfrequentlyandpromptly? 0 0 1 5 7

(%) 0.0 0.0 7.7 38.5 53.8

3.4 SECTION E: ACADEMIC RESOURCES/FACILITIES

In the education eco-system, academic resources/facilities were important in terms of

educational hardware. The teaching and learning process would be greatly enhanced provided

that there were sufficient resources/facilities for students to thrive academically. Table 13


shows the percentage of respondents ratings towards the sufficiency of resources/facilities at

the PKK. Eleven statements of resources/facilities were given and the results were as follows:

Table 13: Academic Resources/Facilities rating

ACADEMICRESOURCES/FACILITIES

TowhatextentdidPoliteknikKotaKinabaluprovideyouwiththefollowingresources/facilities?


Operationhoursofthelibrary 1 0 2 4 6

(%) 7.7 0.0 15.4 30.8 46.2Accesstodatabasesandcollectionsbothphysicallyandonlineinthelibrary

1 0 4 2 6

(%) 7.7 0.0 30.8 15.4 46.2EasyandresponsiveservicesoftheHEPstaff 0 0 4 2 7

(%) 0.0 0.0 30.8 15.4 53.8

Easyandresponsiveservicesofthecounsellingstaff 0 1 2 3 7

(%) 0.0 7.7 15.4 23.1 53.8

Easyandresponsiveservicesofthelibrarystaff 1 0 4 1 7

(%) 7.7 0.0 30.8 7.7 53.8

Easyandresponsiveservicesoftheadministrationstaff 1 1 1 4 6

(%) 7.7 7.7 7.7 30.8 46.2AccesstoWiFiinternet 4 0 2 3 4

(%) 30.8 0.0 15.4 23.1 30.8Qualityofcomputerlabs 0 0 5 2 6

(%) 0.0 0.0 38.5 15.4 46.2Qualityoflaboratories/workshops/kitchens 1 1 3 3 5

(%) 7.7 7.7 23.1 23.1 38.5Qualityofclassrooms 1 1 3 4 4

(%) 7.7 7.7 23.1 30.8 30.8Qualityofsportsandrecreationalfacilities 1 1 3 5 3

(%) 7.7 7.7 23.1 38.5 23.1



4. SUGGESTED IMPROVEMENTS FROM STUDENTS

I am very satisfied with the Politeknik Kota Kinabalus management system and I am

proud to be a student of PKK. Thats all.

Hopefully, every ongoing effort can be done perfectly. Safe study surrounding. Congratulations Politeknik KK for the production of excellent graduates! I am satisfied with the Politeknik Kota Kinabalu services. Improving and repairing the damage of facilities. Do not pamper the students. Give them some pressure so that they will not static in

the comfort zone. I think, there should be rules to avoid plagiarism and the students

who involved supposed to get 0.

Upgrade WiFi services at the campus and hostel. The students need the services to do assignment and revision.

Improve the services and expand the workshop facilities, laboratories, lecture rooms and sports areas.

Documents

Programme Exit Survey (PES) JUNE 2013 Session (DEM)