Programme Exit Survey (PES) DIS 2013 Session (DKM)

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POLITEKNIK KOTA KINABALU

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Programme Exit Survey (PES) Report

Diploma in Mechanical Engineering - DKMDecember 2013 Session

Politeknik Kota Kinabalu (PKK)Sabah

RESEARCH COMMITTEE

Member of Advisory Committee

NONAMEPOSITION

1Wan Mohamad Nasir bin Wan Abdul RahmanDirector

2Zaidi Bin ZakariaDeputy Director (Academic)

3Sylverster GindanHead of Department

Research Fellow (Polytechnic)

NONAME

1Dr Hasnim bin Harun (Chief, Bureau of Research and Innovation)

2Azman B Talib

3Farah Asyikin Abd Rahman

4Shalizan B. Kadir

5Mohd Mayuzie Yusof

6Fadlilhisham B Ahmad

Research Fellow in Diploma in Electronic Engineering (Computer)

NONAME

1Aliudin Bin Aziz (Head of Program)

2Mohd Azriman Bin Mat Ali (Deputy 1st Head of Program)

3Abdul Razak Bin Mohd Daim (Deputy 2nd Head of Program)

ABSTRACT

The purpose of this Programme Exit Survey (PES) was to provide data to gauge perceptions of various aspects of programmes and services offered and to identify areas where improvements may be needed in the Department of Mechanical Engineering (JKM), Politeknik Kota Kinabalu (PKK). This PES was conducted on 51 final semester students, graduating from Diploma in Mechanical Engineering (DKM). They were the third Cohort whose intake was in June 2011. The survey questionnaire had five main sections: respondents profile; assessment of overall quality; assessment of skills and knowledge; assessment of Lecturers and Academic Advisor; and assessment of academic resources and facilities. All the data were analysed using the Statistical Product and Service Solutions (SPSS) software version IBM SPSS Statistics 19.0. For the assessment of the overall quality, attribute for teaching and learning experience was rated 98.2% with excellent, very good and good. Skills and knowledge section was evaluated by relating the statements with nine items as stated in the Programme Learning Outcomes (PLO). All the PLOs were marked at least good by 98% of the students. Assessment on lecturers and academic advisor were rated 41.0% as excellent and 42.3% as very good. In terms of academic resources and facilities, the access to Wi-Fi had the highest unsatisfactory concerned from the respondent whereby 16.7% rated the item as weak and 5.6% as average. Keywords: overall quality, skills and knowledge, lecturer and academic advisor, academic resources and facilities

1. INTRODUCTION

1.1 Programme Exit Survey (PES)

PES is a method of collecting information on the quality of diploma education from the perspective of graduating students upon the completion of their diploma programme. This report refers to an indirect measurement method by way of self-evaluation based on individual perception for the assessment of PLO. PLOs are the specific statements of graduates knowledge, skills and attitudes acquired at the end of the programme as evidence for the programme objectives achievements. This PES was conducted to assess the graduate students satisfaction and perceptions about various aspects of their academic experiences. 100% of the final semester students from the DKM programme had participated in the survey. The main objectives of this PES are to:1) Determine the students perception in their attainment on the overall quality of learning and teaching in PKK;2) Determine the students self-assessment of knowledge, skills and soft skills achievement after going through the PLOs of the programme;3) Evaluate the students opinion towards contributions of Lecturer and Academic Advisor system implemented based on Outcome Based Education (OBE) approach;4) Evaluate the students opinion towards academic resources and facilities provided in PKK.

1.2 Programme Learning Outcomes (PLO)

OBE is an educational philosophy that believed that educational assessment should recognise and reflect progress made by individual students. PLOs are statements that describe what graduates are expected to know or be able to do on graduation. In the curriculum for DKM programme it has been specified that there are nine (9) PLOs to be acquired by the graduates upon graduation. The nine PLOs are as follows:

i. Apply knowledge of mathematics, science and engineering fundamentals to well defined mechanical engineering procedures and practices. ii. Demonstrate practical skills which includes the ability to troubleshoot, repair and do maintenance work for mechanical equipment; iii. Communicate effectively with the engineering community and the society at large. iv. Apply creative and critical thinking in solving problem related to assigned tasks; v. Demonstrate awareness and consideration for societal, health, safety, legal and cultural issues and the consequent responsibilities, taking into account the need for sustainable development; vi. Recognise the need for professional development and engage in independent acquisition of new knowledge and skill. vii. Recognize the need for entrepreneurship viii. Demonstrate an understanding of professional ethics, responsibilities and norms of mechanical engineering practices. ix. Function individually or in teams, effectively, with a capability to be a leader;

2. METHODOLOGY

This survey involved 57 DKM students from December 2013 semester. Students were asked to fill up the PES questionnaires which were posted online and 100% of them responded. The respondents were required to evaluate and rate themselves based on 5-Likert Scale indicated below:1 = Weak2 = Average3 = Good4 = Very Good5 = ExcellentStudents satisfaction and acceptance level was determined from the scale. Excellent, Very Good and Good indication rate shows the students are satisfied with the item. While Average and Weak indication rate shows the item need some improvements and correction for the program. This online survey was conducted between Marchs until May 2014. The survey questionnaires were divided into five sections as follows: i. Section A: General Information ii. Section B: Overall Quality of Teaching and Learning iii. Section C: Skills and Knowledgeiv. Section D: Contributions of Lecturers and Academic Advisorsv. Section E: Academic Resources and FacilitiesThe data collected in this survey was processed through Statistical Product and Service Solutions (SPSS) software version IBM SPSS Statistics 19.0. The questionnaires were based on students perception on teaching and learning in PKK, students response on skills and knowledge related to PLOs, students attainment on the soft skills, students rating for lecturers and academic advisors contribution, students opinion towards academic resources, overall services and facilities in PKK. This assessment strategy was aligned with the Curriculum Development Cycle - develop-implement-review as required by the MQA in order to improve the quality of programme.

3. RESULTS

The response from the students were analysed based on the following four criteria:i. Students response towards the Overall Qualityii. Students response on Skills and Knowledge iii. Students ratings for Lecturer and Academic Advisor contributions iv. Students opinion towards Academic Resources and Facilities In Section C: (Skills and Knowledge) the statements have been classified under a particular PLO so that the data analysis can be done appropriately for accreditation purposes. The results can be used an indicator to show how well the students have acquired their skills and knowledge as required in the PLOs of the programme.

3.1 SECTION A: PROFILE

Table 1: Students GenderGENDER

MaleFemale

Qty4611

(%)80.719.3

Table 2: Students RaceRACE

MelayuCinaIndiaBumiputera SabahBumiputera SarawakOthers

Qty14003607

(%)24.60.00.063.20.012.3

3.2 SECTION B: OVERALL QUALITYOverall Quality was evaluated by relating the students experience with the teaching and learning environment in PKK. Two survey statements were given and the results were as follows:Table 3: Overall Quality ratingOVERALL QUALITY

WeakAverageGoodVery GoodExcellent

What is your impression on the overall quality of curriculum; and teaching and learning at PKK?01133013

(%)0.01.822.852.622.8

To what extent has the quality of teaching and learning in PKK improved since you were here?00123213

(%)0.00.021.156.122.8

3.2.1 PLO 1 (Knowledge)For PLO 1 (Knowledge), four statements were given and the results were as follows:Table 4: PLO 1 Knowledge ratingSKILLS AND KNOWLEDGE

PLO 1 (Knowledge)

WeakAverageGoodVery GoodExcellent

I am able to apply knowledge of core discipline courses in my programme0182919

(%)0.01.814.050.933.3

I am able to apply knowledge of specialized courses in my programme00112917

(%)0.00.019.350.929.8

I am able to apply knowledge of elective courses in my programme0173118

(%)0.01.812.354.431.6

I am able to understand the technological applications relevant to my programme of study00122718

(%)0.00.021.147.431.6

3.2.2 PLO 2 (Technical & Practical Skills)For PLO 2 (Technical & Practical Skills), three statements were given and the results were as follows:Table 5: PLO 2 Technical & Practical Skills ratingSKILLS AND KNOWLEDGE

PLO 2 (Technical & Practical Skills)

WeakAverageGoodVery GoodExcellent

I am able to apply information technology in my programme00152715

(%)0.00.026.347.426.3

I am able to demonstrate my practical skills effectively00142320

(%)0.00.024.640.435.1

I am able to use computing technology for applications in my programme01152912

(%)0.01.826.350.921.1

3.2.3 PLO 3 (Communication Skills)For PLO 3 (Communication Skills), three statements were provided and the results were as follows:SKILLS AND KNOWLEDGE

PLO 3 (Communication Skills)

WeakAverageGoodVery GoodExcellent

I am able to communicate effectively orally/visually (informal / formal / conversational / presentation)00132618

(%)0.00.022.845.631.6

I am able to communicate effectively in writing (writing reports and expressing ideas and opinions clearly and concisely)0083316

(%)0.00.014.057.928.1

I am able to use computing technology in communications00162813

(%)0.00.028.149.122.8

Table 6: PLO 3 Communication Skills rating3.2.4 PLO 4 (Critical Thinking & Problem Solving Skills)For PLO 4 (Critical Thinking & Problem Solving Skills), three statements were given and the results were as follows:Table 7: PLO 4 Critical Thinking & Problem Solving Skills ratingSKILLS AND KNOWLEDGE

PLO 4 (Critical Thinking & Problem Solving Skills)

WeakAverageGoodVery GoodExcellent

I am able to solve problems using methods, tools and skills related to my programme10141923

(%)1.80.024.633.340.4

I am able to think critically and logically0092820

(%)0.00.015.849.135.1

I am able to plan, organize and complete a task0092820

(%)0.00.015.849.135.1

3.2.5 PLO 5 (Social Skills and Responsibilities)For PLO 5 (Social Skills and Responsibilities), three statements were given and the results were as follows:Table 8: PLO 5 Social Skills and Responsibilities ratingSKILLS AND KNOWLEDGE

PLO 5 (Social Skills and Responsibilities)

WeakAverageGoodVery GoodExcellent

I am able to understand the role of my work in relation to social or cultural issues0093414

(%)0.00.015.859.624.6

I am aware of the value of considering diversity and differences in cultures in my work00112719

(%)0.00.019.347.433.3

I am aware of the impact of my work in a social context00142716

(%)0.00.024.647.428.1

3.2.6 PLO 6 (Continuous Learning & Information Management Skills)For PLO 6 (Continuous Learning & Information Management Skills), four statements were provided and the results were as follows:Table 9: PLO 6 Continuous Learning & Information Management Skills ratingSKILLS AND KNOWLEDGE

PLO 6 (Continuous Learning & Information Management Skills)

WeakAverageGoodVery GoodExcellent

I am able to continuously learn new skills and knowledge1071831

(%)1.80.012.331.654.4

I am able to engage in continuous learning beyond the classroom0092523

(%)0.00.015.843.940.4

I am able to learn and apply new concepts00102720

(%)0.00.017.547.435.1

I am able to use information resources (databases, libraries, internet etc)10112817

(%)1.80.019.349.129.8

3.2.7 PLO 7 (Management & Entrepreneurial Skills)For PLO 7 (Management & Entrepreneurial Skills), two statements were provided and the results were as follows:Table 10: PLO 7 Management & Entrepreneurial Skills ratingSKILLS AND KNOWLEDGE

PLO 7 (Management & Entrepreneurial Skills)

WeakAverageGoodVery GoodExcellent

I am able to build/develop my career upon completion of my studies0082821

(%)0.00.014.049.136.8

I am able to develop time management skills0082821

(%)0.00.014.049.136.8

3.2.8 PLO 8 (Professionalism, Ethics & Moral)For PLO 8 (Professionalism, Ethics & Moral), two statements were provided and the results were as follows:Table 11: PLO 8 Professionalism, Ethics & Moral ratingSKILLS AND KNOWLEDGE

PLO 8 (Professionalism, Ethics & Moral)

WeakAverageGoodVery GoodExcellent

I am able to understand the professional and ethical responsibilities related to my work0073119

(%)0.00.012.354.433.3

I am aware of the importance of safety issues related to my work0032628

(%)0.00.05.345.649.1

3.2.9 PLO 9 (Leadership & Teamwork Skills)For assessment of the PLO 9 (Leadership & Teamwork Skills), four statements were provided and the results were as follows:Table 12: PLO 9 Leadership & Teamwork Skills ratingSKILLS AND KNOWLEDGE

PLO 9 (Leadership & Teamwork Skills)

WeakAverageGoodVery GoodExcellent

I am able to work with individuals from different backgrounds0082128

(%)0.00.014.036.849.1

I am able to work successfully as a member of a team1062426

(%)1.80.010.542.145.6

I am able to work successfully as a leader of a team0192918

(%)0.01.815.850.931.6

I am able to function in multidisciplinary teams00112422

(%)0.00.019.342.138.6

3.3 SECTION D: CONTRIBUTIONS OF LECTURERS AND ACADEMIC ADVISORS

Responses from students towards the lecturers and academic advisors contributions are summarized below. Graduates were asked to offer insights of encouragement given into the programme delivery process. Six attributes of encouragement were offered and the results were as follows:Table 13: Contributions of Lecturers and Academic Advisors ratingCONTRIBUTIONS

Contributions of Lecturers and Academic Advisors

To what extent did your lecturer/academic advisor encourage you to:WeakAverageGoodVery GoodExcellent

Set high expectations for learning?00101829

(%)0.00.017.531.650.9

Be an actively involved learner?0192324

(%)0.01.815.840.442.1

Show concern for student learning?0062625

(%)0.00.010.545.643.9

Provide feedback frequently and promptly?01102917

(%)0.01.817.550.929.8

Show concern for student learning?01112421

(%)0.01.819.342.136.8

Provide feedback frequently and promptly?0062823

(%)0.00.010.549.140.4

3.4 SECTION E: ACADEMIC RESOURCES/FACILITIES

In the education eco-system, academic resources/facilities were important in terms of educational hardware. The teaching and learning process would be greatly enhanced provided that there were sufficient resources/facilities for students to thrive academically. Table 4 shows the percentage of respondents ratings towards the sufficiency of resources/facilities at the PKK. Eleven statements of resources/facilities were given and the results were as follows:Table 14: Academic Resources/Facilities ratingACADEMIC RESOURCES/FACILITIES

To what extent did Politeknik Kota Kinabalu provide you with the following resources/facilities?WeakAverageGoodVery GoodExcellent

Operation hours of the library21212211

(%)3.51.836.838.619.3

Access to databases and collections both physically and online in the library3118287

(%)5.31.831.649.112.3

Easy and responsive services of the HEP staff32182311

(%)5.33.531.640.419.3

Easy and responsive services of the counselling staff21142911

(%)3.51.824.650.919.3

Easy and responsive services of the library staff0215328

(%)0.03.526.356.114.0

Easy and responsive services of the administration staff00143112

(%)0.00.024.654.421.1

Access to Wi-Fi internet10322139

(%)17.55.338.622.815.8

Quality of computer labs44211810

(%)7.07.036.831.617.5

Quality of laboratories / workshops / kitchens2616258

(%)3.510.528.143.914.0

Quality of classrooms0814278

(%)0.014.024.647.414.0

Quality of sports and recreational facilities37161912

(%)5.312.328.133.321.1

4. SUGGESTED IMPROVEMENTS FROM STUDENTS

wifi kurang memuaskan di kawasan Politeknik Kota Kinabalu Dapat membaik pulih bilik kuliah dan makmal. membaiki sistem pembelajaran yang berkesan dan efektif DAPAT MENYEDIAKAN KELENGKAPAN DI MAKMAL membaiki sistem pembelajaran dan membaik pulih infrastruktur politeknik kota kinabalu. menambahbaikan kualiti WI-FI di setiap jabatan. supaya menyenangkan pelajar mencari maklumat untuk kuliah. "-menyediakan wifi untuk kemudahan mencari maklumat para pelajar terutamanya d tempat2 rehat,cafe,gerai tetapi hendaklah dikawal dengan rapi. -mendedahkan pelajar dengan riadah petang seperti membuat program ""hidup sihat dengan joging"" Sikap pensyarah yg terlalu memandang rendah terhadap pelajar,sila benarkan pelajar mengasah bakat yg ada dan bukannya memberi komen yang mematikan bakat yang ada.YANG PENTING JANGAN PANDANG RENDAH TERHADAP PROJECT STUDENT! -perlukan wifi free di setiap jabatan untuk memudahkan pelajar mencari maklumat. May this Polytechnic keep moving forward and improving in every aspects.... kasi bagus wifi library.. supaya sanang durang pakai nanti.. banyak wifi d poli tapi sikit2 ja yang buli gia.. aiya.. tapi overall okey la juga.. kalo kasi rating.. 8/10 la.. best ba d poli.. tp ckup la 3 tahun ja.. hehe..:3 politeknik should provide more facilities and experiences lesson to thier student to make their student get better visionof their studies. the facilities & quality still needs improving...so that PKK can compete with the standards of universities.... berikan kemudahan makmal yang lebih lengkap dan pastikan setiap barang di makmal dikemaskini dan direkod setiap minggu untuk mengenal pasti kualiti barangan makmal saya sebagai pelajar politeknik mencadangkan agar melakukan penyelenggaraan di bengkel/makmal..terutama component ketika membuat lab work dan upgrade peralatan yang sepatutnya untuk mendedahkan kami kepada benda baru. Menyediakan kemudahan perkakasan untuk pelajar membuat kerja-kerja amali.contohnya untuk kursus EC602 COMPUTER SYSTEM DIAGNOSIS AND MAINTENANCE. everything is good, but i think it can be better. Menyediakan jalan yang beratap dari kamsis hingga jabatan-jabatan bagi keselesaan dan kemudahan pelajar apabila hendak ke kelas!. Kalau boleh,cuba contohi politeknik lain.Walaupun tidak strict sgt,tpi mereka dapat mencapai prestasi yang tinggi di samping disiplin yg tinggi... TERIMA KASIH..:) goodluck FINAL EXAM harap hubungan antara pensyarah dan pelajar berkaitan subjek yang diajar sentiasa dipertingkatkan,khususnya pensyarah harap aktif di Cidos, supaya pelajar dapat mengetahui perkembangan terkini..eheheheheheheheheheheheheheheheh. Good Agar Politeknik Kota Kinabalu akan menaik tarafkan menjadi Politeknik Premier di masa akan datang. Membuat laluan pejalan kaki ber bumbung dri pintu utama ke bangunan akademik.. Teruskan usaha dalam meningkatkan perkhidmatan

16PKK Program Exit Survey Report December 2013 Session (DTK)