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Brief presentation that accompanies my white paper write up on "Flattening World for Deaf and Hard of Hearing Consumers and Professionals">
Citation preview
Flattening World for Deaf / Hard of Hearing Professionals
December 16, 2009By: Donald L. Moore
[email protected]://prosumertech.blogspot.com
Outline
OverviewTechnological AdvancesThe Population SegmentCommunication Tools AvailableExamples of Technology Use in the WorkplaceExamples of Off-Line TechnologiesBenefits to Deaf/hoh ConsumersServing this Population SegmentClosing RemarksShare Blog Entry / PresentationAbout the AuthorDisclaimers
Overview
Flattening World for Deaf/HOH Consumers and Professionals
New technologies help level the playing field with communications at work and for communications.
Flattening world is happening across many population segments. But deaf/hoh often not mentioned or overlooked.
Technological Advances
Many advances in communications in the last ten years
Many technologies available and affordable for both home and work use
Internet, high-speed connections, and wireless devices and services has been the key to new products and services
Deaf/HOH Population Segment
26 Million deaf/hoh consumers within the U.S.Increasingly diverse workforce and aging population278 Million worldwideContribute an Estimated $300 billion to U.S. economy each yearCompanies should continue to make efforts to better serve this population segment – attract and retain customers
Communication Tools Available
TTY/TTD (aging technology)
Internet Relay
Video Relay Services (VRS)
Email, SMS and wireless
Video Remote interpreting (VRI)
Web / Mobile Apps (fairly new)
Internet and Intranet Sites
Examples of Technology Use in the Workplace
Video phones / video relay services –conference calls, webinars, person to person calls
Voice to text or signed messages via use of relay services
Email, SMS, and Instant Messaging ideal for interoffice and mobile communications
Various Off-Line Technologies available
Examples of Offline Technologies
Use of PowerPoint
Note takers
LCD Monitors (like those found in airports)
In presence sign language interpreters
Printed outlines / transcripts
Benefits to Deaf/HOH Consumers
More independence and less reliance on others for communications and exchange of information
More inclusion for meetings and conferences
Help with career advancement and office communications
Serving this Population Segment
Make products, services and visitor / public centers accessible
Caption & subtitle shows and videos
Provide subtitles on other media devices
Create web / mobile applications to convey information
Provide other forms of notification such as LED lights, subtitles, vibrations and motion detection
Closing Remarks
Encourage hiring of deaf / hoh professionals
On the job accommodations usually minor less than $1,000
Increase diversity of executive level and board positions with deaf/hoh participants to help address unique needs of your customers
Recognize that Sign Language interpreters are no different than foreign language interpreters
Share Blog Entry / Presentation
Share this blog entry and presentation as long as its properly cited
Citation:
By: Donald L Moore
Email: [email protected]
Blog: http://prosumertech.blogspot.com
Blog Entry: http://prosumertech.blogspot.com/2009/12/flattening-world-for-deaf-hard-of.html
About the Author
Donald L Moore is an Information Technology professional and technology blogger. He has a Masters from the University of Maryland University College, and a Bachelors from Gallaudet University
Disclaimer
The views represented in this presentation are of my own and do not reflect my employer or any company directly.
No compensation was received for writing and publishing this blog entry and presentation. This was created at my own initiative for continued improvement in communication technologies and advocacy for full employment of deaf and hohmembers of this population segment.
The End