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DAFTAR ISI

SURAT PERNYATAAN KARYA SENDIRI ................................................. i

LEMBAR PENGESAHAN SKRIPSI ............................................................ ii

ABSTRACT ........................................................................................................ iii

ABSTRAK ......................................................................................................... iv

KATA PENGANTAR ....................................................................................... v

DAFTAR ISI ...................................................................................................... viii

DAFTAR TABEL ............................................................................................. xii

DAFTAR GAMBAR ......................................................................................... xiv

DAFTAR RUMUS ............................................................................................ xv

DAFTAR LAMPIRAN ..................................................................................... xvi

BAB I PENDAHULUAN

A. Latar Belakang Penelitian ............................................................ 1

B. Rumusan Masalah Penelitian ........................................................ 9

C. Tujuan dan Manfaat Penelitian ...................................................... 9

1. Tujuan Penelitian ...................................................................... 9

2. Kontribusi Penelitian .............................................................. 10

BAB II KAJIAN PUSTAKA, RERANGKA PEMIKIRAN DAN

HIPOTESIS

A. Kajian Pustaka ............................................................................. 11

1. Kinerja Karyawan .......................................................................... 11

a. Definisi Kinerja Karyawan ................................................ 11

b. Tujuan Penilaian Kinerja ................................................... 12

c. Faktor-Faktor Yang Mempengaruhi Kinerja Karyawan .... 12

d. Indikator Kinerja Karyawan............................................... 13

2. Komitmen Organisasi..................................................................... 14

a. Definisi Komitmen Organisasi........................................... 14

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b. Faktor-Faktor Yang Mempengaruhi Komitmen Organisasi.................................................................... ….. 15

c. Indikator Komitmen Organisasi ......................................... 16 3. Kepuasan Kerja ............................................................................... 18

a. Definisi Kepuasan Kerja .................................................... 18

b. Teori Kepuasan Kerja ........................................................ 19

c. Faktor-Faktor Yang Mempengaruhi Komitmen Organisasi........................................................................... 20

d. Indikator Kepuasan Kerja .................................................. 21

4. Lingkungan Kerja Karyawan .......................................................... 23

a. Definisi Lingkungan Kerja Karyawan ............................... 23

b. Faktor-Faktor Yang Mempengaruhi Lingkungan Kerja .... 23

c. Manfaat Lingkungan Kerja ................................................ 25

d. Indikator Lingkungan Karyawan ....................................... 25

B. Penelitian Terdahulu .................................................................... 27

C. Rerangka Konseptual dan Pengembangan Hipotesis .................. 30

1. Rerangka Konseptual ......................................................... 30 2. Pengembangan Hipotesis ................................................... 31

BAB III METODE PENELITIAN

A. Waktu dan Tempat Penelitian ..................................................... 35

B. Desain Penelitian ......................................................................... 35

C. Definisi dan Operasional Variabel .............................................. 36

1. Definisi Variabel ..................................................................... 36

2. Operasional Variabel .............................................................. 39

D. Populasi dan Sampel Penelitian ................................................... 43

1. Populasi ................................................................................... 43

2. Sampel .................................................................................... 43

E. Teknik Pengumpulan Data .......................................................... 45

F. Metode Analisis Data .................................................................. 45

1. Uji Kualitas Data .................................................................... 45

a. Uji Validitas ....................................................................... 45

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b. Uji Realibilitas ................................................................... 46

2. Uji Satistik Deskriptif ............................................................. 47

3. Uji Asumsi Klasik ................................................................... 49

a. Uji Normalitas .................................................................... 49

b. Uji Multikolonieritas .......................................................... 50

c. Uji Heteroskedasitisitas ...................................................... 51

4. Uji Analisis Regresi Linier Berganda ..................................... 51

5. Uji Hipotesis ........................................................................... 52

a. Koefisien Determinasi ........................................................ 52

b. Uji Signifikan Simultan (Uji Statistik F) .......................... 53

c. Uji Signifikan Parameter Individual (Uji Statistik t) ........ 54

BAB IV HASIL DAN PEMBAHASAN

A. Gambaran Umum Objek Penelitian............................................. 55

1. Tempat dan Waktu Penelitian ................................................. 56

2. Karakteristik Profil Responden ............................................... 56

a. Deskripsi Responden Berdasarkan Usia ............................ 56

b. Deskripsi Responden Berdasarkan Jenis Kelamin ............. 57

c. Deskripsi Responden Berdasarkan Pendidikan Terakhir ... 57

d. Deskripsi Responden Berdasarkan Lama Bekerjanya ....... 58

B. Hasil Uji Asumsi dan Kualitas Instrumen Penelitian .................. 58

1. Hasil Uji Validitas .................................................................. 58

2. Hasil Uji Reliabilitas ............................................................... 61

C. Hasil Uji Statistik Deskriptif ....................................................... 63

D. Hasil Uji Asumsi Klasik ............................................................... 79

1. Hasil Uji Normalitas ............................................................... 79

2. Hasil Uji Multikolonieritas ..................................................... 80

3. Hasil Uji Heteroskedastisitas .................................................. 81

E. Hasil Uji Analisis Linier Berganda.............................................. 81

F. Hasil Uji Hipotesis ....................................................................... 84

1. Uji Koefisien Determinasi (R2) ............................................... 84

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2. Uji Ketetapan Model .............................................................. 84

3. Uji Signifikansi Parsial (Uji t) ............................................... 86

G. Pembahasan Hasil Penelitian........................................................ 88

BAB V SIMPULAN DAN SARAN

A. Kesimpulan .................................................................................. 92

B. Saran ............................................................................................ 93

DAFTAR PUSTAKA ......................................................................................... 92

LAMPIRAN ........................................................................................................ 100

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