¢µ…½¾»¾³¸¸ SHL

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Ольга Рабкина, руководитель филиала компании SHL в Петербурге

Text of ¢µ…½¾»¾³¸¸ SHL

  • 1. PEOPLE PERFORMANCEPEOPLE PERFORMANCE SHL , SHLHRM Expo30 2011 - 1

2. SHL PEOPLE PERFORMANCE 700 44 SHL Poland SHL Norway 30 SHL NetherlandsSHL SwedenSHL DenmarkSHL UKPEOPLE PERFORMANCE SHL Russia SHL IrelandSHL Canada SHL KoreaSHL Hungary SHL FranceSHL GermanySHL PortugalSHL Japan SHL GreeceSHL USA SHL Spain SHL ItalySHL Hong KongSHL Mexico SHL Europe SHL BelgiumSHL SingaporeSHL Jamaica SHL TurkeySHL IndonesiaSHL South AfricaSHL AustraliaSHL New Zealand 7500 2 3. SHL PEOPLE PERFORMANCE 1977 , London, UK SHL PEOPLE PERFORMANCE SHL 4 () 1992. 600 , . 2002 - SHLTOOLS. SHL - 2006.3 4. SHL PEOPLE PERFORMANCE Tikkurila KPMG Talosto 3 Lafarge Toyota Abbott Laboratories LOreal Transmark Aquaart Manpower UPM Amcor Mars Valio Amtel Microsoft Volvo Amway Motorola AstraZeneca Nestle Azercell Nissan BHP Billiton Nokia PEOPLE PERFORMANCE British American Tobacco Nokian Tyres Campina Novartis Coca-Cola HBC Onninen Dirol Cadbury Parmalat c Efes Pepsi Ehrmann Philip Morris Elektroskandia Roche Eni Saint Gobain - Isover Ford Schering Plough Heineken Schwarzkopf&Henkel - Ikea Siemens International Paper Stockman Johnson&Johnson Tele2 JTI Transmark Yota Schwarzkopf&Henkel Siemens 4ETc 5. SHL PEOPLE PERFORMANCE 1. , : , , ( 100 )PEOPLE PERFORMANCE 2. (15 HR) 3. : , , 360 ( - , ) 5 6. HR- PEOPLE PERFORMANCE PEOPLE PERFORMANCE 6 7. PEOPLE PERFORMANCE ?PEOPLE PERFORMANCE7 8. PEOPLE PERFORMANCE PEOPLE PERFORMANCE , . 8 9. PEOPLE PERFORMANCE 1.0 0.9 0.8 0.7PEOPLE PERFORMANCE 0.6 0.5 0.4 0.3 0.2 0.1 0 -0.1 9 10. PEOPLE PERFORMANCE :> 35 :> Occupational Personality Questionnaire 32(OPQ32)> Customer Contact Sales QuestionnairePEOPLE PERFORMANCE(CCSQ)> Work Styles Questionnaire (WSQ) :> Motivation Questionnaire> Values> Corporate Culture 360 10 11. PEOPLE PERFORMANCE PEOPLE PERFORMANCE 11 12. PEOPLE PERFORMANCE - - - - - VMT 3NMT 4 (AMT) VMG 1NMG 1 MBA(MGIB)PEOPLE PERFORMANCE VC 1 NC 2 DC 3 CRTB IT- NIT 2 SIT 7ITTS VCC 1NCC 2 , - CCAS VCC 3NCC 4 call- CI 3 CI 3 - - AOBVAO 4 NP 2 VP 5 - PTBNP 6 VTS 1NTS 2 FTS 412 MTS 3 - ATS 13. - VMG1 PEOPLE PERFORMANCEPEOPLE PERFORMANCE 13 14. NMG4 PEOPLE PERFORMANCEPEOPLE PERFORMANCE 14 15. VC1.1PEOPLE PERFORMANCEPEOPLE PERFORMANCE . VC , , 92% , 15 16. OPQ PEOPLE PERFORMANCE 30 , : PEOPLE PERFORMANCE . . . , 16 17. OPQPEOPLE PERFORMANCE . , PEOPLE PERFORMANCE . : , . . . D. 17 18. OPQ PEOPLE PERFORMANCEPEOPLE PERFORMANCE , , , , . , , , . , , . , , .18 19. PEOPLE PERFORMANCE - , - , 18 PEOPLE PERFORMANCE - - , , 19 20. PEOPLE PERFORMANCE PEOPLE PERFORMANCE 20 21. 360 PEOPLE PERFORMANCEPEOPLE PERFORMANCE . 21 22. 360 PEOPLE PERFORMANCE IMC - 16 4 : PEOPLE PERFORMANCE 22 23. 360 :PEOPLE PERFORMANCE PEOPLE PERFORMANCE 23 24. PEOPLE PERFORMANCE ? , PEOPLE PERFORMANCE 24 25. PEOPLE PERFORMANCE , PEOPLE PERFORMANCE 4 3 2 1 0 25 26. ?PEOPLE PERFORMANCE . . PEOPLE PERFORMANCE , , , . .26 27. PEOPLE PERFORMANCE : PEOPLE PERFORMANCE (OPQ) 27 28. PEOPLE PERFORMANCE /NMGVM Group In-tray OP FF RP OPQTPT CBI G X XXX X XXXXX X XXX X XXXX XXPEOPLE PERFORMANCE XX X XXX X X Group In-tray OP FF RP OPQ TPT CBI NMG, VMG 28 29. PEOPLE PERFORMANCE ,PEOPLE PERFORMANCE ( ), 29 30. :PEOPLE PERFORMANCE SWOT PEOPLE PERFORMANCE ? () 30 31. HR PEOPLE PERFORMANCE (OT) (OPQ) (MQ)PEOPLE PERFORMANCE 360 (CBI) (ACDC) (JACD) (PDP) 31 32. PEOPLE PERFORMANCE - PEOPLE PERFORMANCE 1 2CBI - 3 3600 32 33. PEOPLE PERFORMANCEPEOPLE PERFORMANCE !? SHL - olga_rabkina@shl.ru (812) 332-17-28 www.shl.ru33