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Moving home or staying put - we can help SHL Option 11 “Here to help” Resettlement

SHL Option 11 - Moving home

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Housing Options - Here to Help - Moving home or staying put

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Page 1: SHL Option 11 - Moving home

Moving home or staying put -we can help

SHL Option 11

“Here to help”Resettlement

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Resettlement Service

Introduction

If you are moving into a new house, the Resettlement Team can provide you with the help and support you need to set up home. If you are an existing Stockport Council tenant, the Tenancy Support Service can help you maintain your tenancy.

Aims of Resettlement and Tenancy Support

• Tosupportyouthroughamajorchangeinlifestyle.

• Tomakesurethatyouraccommodationissuitable, you can cope with it, and you’re settling into the community.

• Toco-ordinatethesupportyougetfromuswith support from other agencies.

• Topreventyourtenancybreakingdown.• Topreventthecycleofhomelessness,

supporting you to keep your tenancy.“Very positive, lots of good advice and contact information.Fabulous staff.”Customer

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“I think the service is invaluable to someone starting a new tenancy.”Customer

Do I qualify for Resettlement?

You can apply if you are a tenant of StockportCouncil, a Registered Social Landlord (RSL), ora private landlord, and you are in one of thefollowing groups:

• careleavers;• loneteenageparents;• youngpeople(upto21)inafirsttenancy;• refugees;• peoplefleeingdomesticviolence;• singlehomelesspeople;• homelessfamilies;• newtenants;• peoplewithlearningdifficulties;• peoplewithmentalhealthproblems;• peoplewithdrugproblems;or• peoplewithalcoholproblems.

Our service could be available for you if youneed support for one or more of these reasons.

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Do I qualify for Tenancy Support?

You can apply if you are a Stockport Counciltenantandyouarehavingdifficultycopingwithyour tenancy.

What services do you offer?

• adviceonhousingoptions;• helpinviewingahome*;• helpwithformfilling-forexample,Housing

Benefitand• CommunityCareGrants;• helpwithgettingorstoringfurnitureand

householdgoods;• adviceonbudgetingand• housekeeping;• adviceonbenefits;• liaisonwithotherorganisationsand

agencies;• adviceontrainingandeducation;

Plusthesespecialityschemes:*• Mediationscheme• RentBondscheme

Fordetails,justaskatouroffice.

Resettlement Service

“To access the many other services, thesupport - its been brilliant and really helped we get settled and back on my feet.”Customer

*OnlyappliestotheResettlementService

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*OnlyappliestotheResettlementService

How will you help me?

• You’llhaveanexperiencedOfficertohelpwith all housing needs.

• YouandtheOfficerwillworkoutasupportplan and put it in writing.

• We’llprovideapackageofvisitsandsupport, and check every month that it still meets your needs.

• Adrop-inserviceatthetemporaryaccommodationschemes*.

• Ageneraldrop-inserviceeveryafternoonatourofficeat1St.Peter’sSquare(ifwehave to change the time or place, we’ll put up notices about it).

• Afterthesupportpackagehascometoan end, you can still use our service by phoningorvisitingouroffice.

• Wewillalwaystakeyourviewsintoaccount, as we aim to help you decide what service and support you need, and provide it from day one.

“Goodadviceandhelp when you need it.”Customer

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For more information about what you havereadinthisleafletortoapplyforourservice, please contact us at:

Resettlement TeamHousing Need and Support ServicesStockportHomes,1St.Peter’sSquare,StockportSK11NZ

Tel: 01614743772Fax: 01614743775Email: [email protected]

Opening Hours: Monday 8.30am - 4.30pmTuesday 9.30am - 4.30pmWednesday 8.30am - 4.30pmThursday 8.30am - 4.30pmFriday 9.30am - 4.00pm

Resettlement Service

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Otherusefulleaflets

Thereareotherleafletsintheseriesthatyoumayfindhelpful:

SHL Option 1 Your Housing Options in Stockport

SHL Option 2a Homechoice and other social housing

SHL Option 2b Homechoice - How do I get a property?

SHL Option 3 Are you a young person being asked toleave home?

SHL Option 4 Looking for private rented accommodation?Strugglingtofindadeposit?

SHL Option 5 Housing Options for young parents

SHL Option 6 Housing Options for older people

SHL Option 7 Housing Options for people leaving prison

SHL Option 8 More than a home - A guide to work, education and training

SHL Option 9 Are you homeless in Stockport?

SHL Option 10 Temporary and supported accommodation in and around Stockport

SHL Option 12 Do you need furniture for your home?

SHL Option 13 Moving to an adapted home

SHL Option 14 Equipment and Adaptations Service

SHL Option 15 Repossession and eviction - Advice for homeowners and private tenants

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ThisleafletgivesyouinformationabouttheResettlementServices in Stockport. If you would like a copy in large print, Braille, on audio tape or CD, please contact the Social Inclusion Team on 0161 474 2860 oremail: [email protected]

Ref:1493-31-08-12-AB

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