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Presentation Sergio Silvestre XI Regional EACD Lisbon Debate 2013

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Page 1: Presentation Sergio Silvestre XI Regional EACD Lisbon Debate 2013
Page 2: Presentation Sergio Silvestre XI Regional EACD Lisbon Debate 2013

Quick introduction

e-mail [email protected]

twitter @sergiosilvestre New Markets Business Development, Marketing & Alliances

Page 3: Presentation Sergio Silvestre XI Regional EACD Lisbon Debate 2013

Revenues of 55,1 Million Euros in 2012 (19,3% growth)

More than 150 Customers Worldwide

Customers in more than 80 countries

Almost 500 employees

Offices in 12 countries

Software Houses in 2 Countries

Page 4: Presentation Sergio Silvestre XI Regional EACD Lisbon Debate 2013

7% without increase of the customer base

Software that increases revenue up to

Page 5: Presentation Sergio Silvestre XI Regional EACD Lisbon Debate 2013

EBA (Enterprise Business Assurance)

ERP (Enterprise Resource Planning)

OPERATIONAL CONTROL & AUDIT

Sales

Marketing

Finance

....

Revenue Assurance

Fraud Management

Governance Risk & Complinance

Customer Analytics

The SAP brand is presented here as an analogy to explain

the relation between the 2 software systems.

Page 6: Presentation Sergio Silvestre XI Regional EACD Lisbon Debate 2013

More than 50 telecom operators all over the world use our software to improve their performance

Page 7: Presentation Sergio Silvestre XI Regional EACD Lisbon Debate 2013

TARGET INDUSTRIES Telecom

Retail

Energy

Insurance

& banking

Tier 1 Retail, Energy, Finance Companies in the US, Russia, Brazil and in Europe already use our software to Protect Profit

Page 8: Presentation Sergio Silvestre XI Regional EACD Lisbon Debate 2013

MOST OF OUR CUSTOMERS HAVE BILLIONS OF DOLLARS IN REVENUE

A customer with 1 Billion dollars revenue

1% recovery equals $10M in additional revenues/per year

CASE SCENARIO

Page 9: Presentation Sergio Silvestre XI Regional EACD Lisbon Debate 2013

But from 17/8/2000 till that date, the founders invested most of their time defining, writing and building all the processes and systems that would support the company

HOW DID WEDO TECHNOLOGIES START?

The objective was to

• Have a fully operational company before going to the market

• Have all processes defined and in such a way that they could be “copy-pasted” worldwide

WeDo Consulting was “born” February 7th 2001

Page 10: Presentation Sergio Silvestre XI Regional EACD Lisbon Debate 2013

2006 2001 2005 2000 2002

September 1st 2000

Beginning of direct

recruitment of WeDo

Employees

November 29th 2000

Soft Launch as a

spin-off of

SONAECOM IT

Department

February 7th 2001

COMMERCIAL

LAUNCH OF

WeDo Consulting

December 12th 2001

WeDo Brazil was

created

May 24th 2002

Madrid office

opening

June 26th 2002

WEDO BRASIL

COMMERCIAL

LAUNCH

January 1st 2005

WeDo Care and

Future merged and

WeDo Connect was

created.

November 30th 2006

Office opening in

Cairo- Egypt

Page 11: Presentation Sergio Silvestre XI Regional EACD Lisbon Debate 2013

2007

April 27th 2007

Acquisition of

Tecnológica by

WeDo Brasil

June 26th 2007

Office opening in

Kuala Lumpur-

Malaysia

September 2007

Acquisition of Cape

Technologies by

WeDo Consulting

October 2007

Acquisition of

Praesidium by WeDo

Consulting

December 2007

ORGANIZATION BY

GEOGRAPHIC

REGIONS

2010 2009

January 2009

Brainware

employees

integration

2008

January 2008

Rebranding WeDo

Technologies

September 2008

WeDo Mexico

September 2008

WeDo Malaysia

2011/12

May 2012

WeDo Technologies

acquired Connectiv

Solutions in the USA

July 2011

WeDo Technologies

acquired several K2C

assets and integrated

their employees

Page 12: Presentation Sergio Silvestre XI Regional EACD Lisbon Debate 2013

WeDo

Care

WeDo

Decision

WeDo

Future

WeDo

Soft

WeDo

Solutions

WeDo

Value

WeDo Services

WeDo Marketing

WeDo Sales

WeDo Consulting

Page 13: Presentation Sergio Silvestre XI Regional EACD Lisbon Debate 2013
Page 14: Presentation Sergio Silvestre XI Regional EACD Lisbon Debate 2013

Have Fun

Satisfy Customers

Make Money

* and subsequently to our shareholders and to our staff

Page 15: Presentation Sergio Silvestre XI Regional EACD Lisbon Debate 2013

Companionship

Proactivity

Honesty

Frugality

Dedication

Transparency

Responsibility

Page 16: Presentation Sergio Silvestre XI Regional EACD Lisbon Debate 2013

THE VISION EVOLVED

2001 Within 5 years, become a market reference in the areas of, E-Business, CRM, Decision Support, System Integration, Digital Communication and SW Development, through a gradual internationalization strategy, based upon the excellence of Human Performance

2010 To be world leaders in the Business Assurance Software by 2015 in the Telecom, Retail, Energy and Finance industries

Page 17: Presentation Sergio Silvestre XI Regional EACD Lisbon Debate 2013

BUILDING A MULTINATIONAL COMPANY: KEY TOPICS

Strategy definition and creation of the organization, processes and systems to support internationl growth and insure financial control: books of management

Hiring the Right people: with a very good fit with the mission, the right skills and background

Sales and Networking: huge travel, focus in maintaining and developing “relations” with customers and prospects

Page 18: Presentation Sergio Silvestre XI Regional EACD Lisbon Debate 2013

BUILDING A MULTINATIONAL COMPANY: KEY TOPICS

Listening to the market to understand where to focus and grow: ability to adjust strategy always leveraging on core competences

Opening local offices and building up local teams

Strong investment in Software Product Development and industry best practices

Customer Word-of-Mouth

Page 19: Presentation Sergio Silvestre XI Regional EACD Lisbon Debate 2013

BUILDING A MULTINATIONAL COMPANY: KEY TOPICS

Strong investment in Marketing

- Strategic marketing

- Offer design and communication (Product Marketing, Collaterals, relations with analysts, Awards, Papers, Web, etc)

- Sponsoring and organizing international events (our own User Group has become a market reference)

- Press Relations

- Some work with partners (although it hasn’t produced the outcome that we expected)

Strong internal marketing: Kick-offs, Rentrées, Management meetings, etc

Page 20: Presentation Sergio Silvestre XI Regional EACD Lisbon Debate 2013

BUILDING A MULTINATIONAL COMPANY: KEY TOPICS

In summary: We keep innovating (and making the world smaller and smaller!)

- in our Products & Services

- in our Organization and Business Processes

- in the way we Market ourselves

Side note: We keep inviting customers and prospects to visit Portugal.

Once they come… they always want to return!

Page 21: Presentation Sergio Silvestre XI Regional EACD Lisbon Debate 2013

MUITO OBRIGADO!

e-mail [email protected]

twitter @sergiosilvestre

Page 22: Presentation Sergio Silvestre XI Regional EACD Lisbon Debate 2013