HWR130410_Introduction_supervision

Introduction to „Supervision Internship“ Hanno Tietgens & Sophia Karge Original course and slides created by Prof. Marcus Birkenkrahe, HWR

Supervision Internship IBMan Programme 401591

Birkenkrahe/Tietgens / LV 401591 SS 2013 / 2

Agenda

Welcome & Overview

WHO: Introductions

WHAT: Course Objectives & Content

HOW: In-World & Moodle Teaching Tools

HOW: Storytelling

WHAT: Rules of Engagement

WHEN: What next?

Discussion


Welcome & Overview

— 6th term of this 100% virtual supervision course

— Designed to support you wherever you are

— 5 credit points / 4 SWS / 54 + 96 = 150 hrs course load

— In practice: ca. 180 minutes per week including session

— Lushly supported by two supervisors (Sophia & me)

— Relies on your cooperation and spirit of adventure!


Introductions

— Your supervisor: Hanno Tietgens (the 1-prim-avatar)

— Your technical tutor: Sophia Karge

— Please introduce yourself:

— What's your real name and where do you hail from? – Where do you do your internship? (place & firm) – What are your expectations for this course? – What are your questions at this point (if any)?

— Put a version of your answer into your moodle profile together with your photo, please. Update your avatar profile before you leave. Get the T-Shirt & wear it.


Course Objectives & Content

— Evaluate your own experiences in a peer group

— Learn to communicate professionally in the work place

— Present & role play what you've learnt in a group setting

— Feedback check and techniques

— Communication training & role plays

— Presenting your case and coaching others


Plus, one more thing.

— Explore new media technology and experience

the avatar as an interaction interface


Your Online Tasks (Second Life)

— Show up every week at 12.15 pm or 7.45 pm CET (Berlin);

if you're able to make the mid-day session: please do!

— Be present when your avatar is online: get up and stretch

when you're in danger of falling asleep (I may nudge you)

— Participate in the discussion both via voice and chat

— Present your internship and participate in our role-plays:

you'll get instructions on how to prepare that via Moodle


Your Offline Tasks (Moodle)

— Write answer to weekly questions in your Gdocs file

— Post vour answer to the weekly questions on the forum

— Engage in discussions by responding (well) on the forum

— End-of-term submission of your posts w/short review

— Submit printout of your contributions; deadline tba


Storytelling

— Which elements comprise a story?

— How do you know if someone's telling a story

(not just giving facts)?

— Have I told a story today (so far)?

Further interesting reading on storytelling in a professional

(corporate) context: Steve Denning http://bit.ly/IOQk5C


Forum Posts

Good forum posts are like good blog posts:

— Engaged, always focused on story, with emotional content

— Considered, responding to something (not preaching)

— Qualified, drawing on information outside of your head

Q: Would you recognize these qualities in your work world?


In-World Presentation

Good presentations tell a STORY, too:

—Engaged, always focused on story, with emotional content

—Considered, showing you've thought about your material

—Qualified, building on accurate objective information

Good presentations don't just recount facts (no matter how

attractively told: beware, self/marketing experts).


Important: Confidentiality

Good stories are authentic, too.

There can be no authenticity without openness.

There can be no openness without confidentiality and trust.

— All information shared either in-world (Second Life)

or via Moodle (password-protected) will remain confidential

to course participants only. What you say here, stays here!

At the same time: always exercise caution with real

information — as a rule, don't use anybody‘s real names


The Tail End: Technology

A FEW WORDS ON OUR TOOLS:


Teaching Tools - Spaces

Auditorium

Groupwork

Feedback

Orientation

The Virtual HWR in Second Life® is divided in different learning spaces —watch http://bit.ly/HWRvideoE for details


Teaching Tools – Groupwork

Group work: tables; SL group for voice/chat; shared media walls for collaboration (GDocs, Etherpad).

Viewer: instructions

Media: YouTube & Twitter wall

Group tables

Shared media collaboration

We'll try to keep it simple throughout. Don't hesitate to ask questions. And don't be alarmed: after a couple of sessions, you'll feel really at home in your new avatar.


Teaching Tools - Auditorium

Auditorium: media wall, viewers for lectures; a stage for role playing; a Google Calendar for in-world events.

The in-world sessions will sometimes begin with a short lecture. Please be on time & save your chats locally. In this space, we will perform role-plays and you will present on your internship experiences to the whole group.

Shared online Calendar

Stage for Role playing


Teaching Tools - Feedback

Feedback offline and online via the Opinionator using prepared and improvised questions & discussion topics

Whenever there's time we'll close the session with a short survey where your avatars can vote with their feet.

You simply walk into the Opinionator and the distribution of votes is shown in the center of the object.


Don't miss the movie!


Rules of Engagement

1. Please choose a topic, set a date and time for your in-world talk and put your name in the Moodle-Wiki table schedule. Do not remove any data. Putting your name here counts as a commitment. If you can attend (or present) during the lunchtime session, do it.

2. Once you've got a date, get to work: create a presentation, upload it on GoogleDrive or Slideshare. Send me the link (htietgens@gmail) at least one week before. If you're unsure about technology (uploading, presenting etc) contact Sophia ([email protected]).

3. After the session, put a copy of your presentation and any other observations from the session and your role-play into Moodle and add a copy of the presentation, too.

4. At the end of term, print presentation & GDrive file, add a signed cover sheet (we‘ll provide that) and send it all to me at HWR.


Good Presentations

A good presentation tells a STORY:

!   it is engaged and contains emotional content,

!   it shows that you've thought about your material

!   it tells about events and doesn't just recount facts

Get the facts out of the way quickly. Slides should include:

! Where is your internship (company, country) and what do you do

!   Briefly describe a situation either past or future for a role-play.

You've got max. 15 minutes for the presentation (afterwards: roleplay).

Please rehearse your presentation.


Preparing a Role-Play

Your ROLE-PLAY will build on:

— a situation or scene (sketched by you in your presentation) which involves you as one of the participants (as well as any number of other people)

— a goal (something you want/ed to achieve in this scene)

We will ask volunteers in the session to play the parts indicated by you; we will set the situation up as a role-play of at most 10 minutes, and then we'll briefly discuss the results using this process:

!   What did the audience think or feel or observe during the role-play?

!   What did the actors think or feel or observe during the role-play?

!   What did the client think or feel or observe during the role-play?


Next steps

— Post your first answers to our weekly question!

— Schedule your presentation and role play session!

— We need a few volunteers to kick us off next week!

— Consider to switch to the lunch-time course (12:15 pm)

Let's go to the Opinionator and vote on the following question: „This is the course that I expected it would be!“