WIAL Buletine EDISI 1_2015

Pada tahun 1995, World Insti-tute of Action Learning (WIAL) co-founder Michael Marquardt bertemu dan bekerja dengan Reg Revans yang secara luas diakui sebagai Bapak dari Action Learning. Percakapan mereka menghasilkan pengembangan model WIAL untuk Action Learn-ing, yang berfokus pada pembe-lajaran yang berkesinambungan dan peningkatan aksi. Setelah bertahun-tahun melakukan pen-gujian melalui pengalaman dan penelitian, mereka merumuskan model Action Learning.

Selama tahun-tahun, Action Learning WIAL telah meningkat-

TenTang WIaL About WIALIn 1995, the World Institute of

Action Learning (WlAL) co-found-er Michael Marquardt met and worked with Reg Revans, is widely recognized as the father of Action Learning. Their conversation led to the development of the model WIAL for Action Learning, which focuses on continuous learning and improving action. After years of testing through experience and research, formulate a model form.

Over the years, Action Learn-ing WIAL has improved the per-formance of thousands of orga-nizations worldwide, including Caterpillar, Booz Allen Hamilton,

ManfaaT WIaLWIaL BenefITAction Learning memungkinkan organisasi menemukan solusi...Action Learning enables organi-zations find solutions... 03

acTIon LearnIng coachAction learning coach adalah katalis yang mengoptimalkan...

The action learning coach is the catalyst that optimizes.... 06

Bersambung ke halaman selanjutnya Continued to the next page

regular bulletinWIaL Indonesia

Edisi 1 2016

Action LeArningI n f o r M a T I o n

W o r L D i n S t i t U t e F o r

BULLETIN REGULAR WIAL INDONESIA edisi i 20162

kan kinerja ribuan organisasi di seluruh dunia termasuk Caterpillar, Booz Allen Hamilton, Boeing, Samsung, LG Elec-tronics, Microsoft, NASA, FirstBank Ni-geria, Hong Kong Transit, National Insti-tutes of Health, Singapore Airlines, IBM, Nokia, Constellation Energy, Siemens, Target, International Labor Organiza-tion, and SulAmerica Insurance, Micro-soft, Novartis, Siemens, Boeing, Cater-pillar, General Electric, Fuji Xerox Japan, DuPont, Samsung, American Univer-sity, Panasonic Asia Pacific, Singapore Police Force, Singapore Prisons Service, National Community Leadership Insti-tute, Hewlett Packard, Fraser & Neave, Fujixerox, Air Asia, Air Asia X, Etiqa Life Berhad, DOME Café Malaysia, Chelsea International Management Academy.

Afiliasi WIAL sudah terbentuk di seluruh Eropa, Asia, Australia, Afrika dan Amerika. Dan kini hadir di Indo-nesia melalui PT. Juma WIAL Indonesia (WIAL Indonesia).

Dalam era globalisasi ini, organi-sasi-organisasi sedang menghadapi meningkatnya tekanan baru untuk tetap kompetitif dalam sektor bisnis mereka. Action Learning adalah solusi yang efektif untuk memecahkan mas-alah-masalah yang kompleks.

Action Learning akan :

• Memecahkan masalah dengan tero-bosan dan strategi yang berkesinam-bungan

• Mengembangkan keterampilan kepemimpinan yang diperlukan oleh para Manajer di abad 21 ini

• Mengembangkan tim yang akan ter-us menerus meningkatkan kemam-puan mereka untuk beradaptasi, dan

• Menyerap, mentransfer dan me-nerapkan pengetahuan dari pen-galaman praktis dan teoritis, yang berharga bagi individu, kelompok, organisasi bahkan bagi masyarakat

TenTang WIaL

Boeing, Samsung, LG Electronics, Microsoft, NASA, Firstbank Nige-ria, Hong Kong Transit, National Institutes of Health, Singapore Airlines, IBM Nokia, Constellation Energy, Siemens, Target, Interna-tional Labor Organization, and SulAmerica Insurance, Microsoft, Novartis, Siemens, Boeing, Cater-pillar, General Electric, Fuji Xerox Japan, DuPont, Samsung, Amer-ican University, Panasonic Asia Pacific, Singapore Police Force, Singapore Prisons Service, the National Community Leadership Institute, Hewlett Packard, Fraser & Neave, FujiXerox, Air Asia, Air Asia X, Etiqa Life Berhad, Malay-sia DOME Café, Chelsea Interna-tional Management Academy.

Affiliate WIAL already exist throughout Europe, Asia, Austra-lia, Africa and America. And now present in Indonesia through PT. Juma WIAL Indonesia (WIAL In-donesian).

In today’s world, organizations face new and increasing pres-sures in order to remain com-petitive in their business sector. Action learning is as an effective solution for solving complex problems.

Action Learning will :

• Solve problem and challenges with breakthrough and sus-taining strategies.

• Develop the leadership skills and qualities needed by twenty first century managers.

• Develop teams that continu-ously improve their capability to form and adapt, and

• Capture, transfer and apply valuable knowledge at the in-dividual, group, organizational and community levels.

aBoUT WIaL

Program ini sederhana namun memiliki kekuatan

dan dapat diimplemen-tasikan baik dalam divisi

saya, perusahaan maupun di rumah

Program ini akan memban-gun seseorang untuk men-

jadi seorang coach yang baik, membuat orang lain

mau belajar dan mengam-bil tindakan yang tepat

Mengembangkan keter-ampilan, kepemimpinan dan kualitas diperlukan

oleh para Manajer abad 21

This program is simple but powerfull and can be im-plemented in my division, organization and even at

home

This program will improve everyone to be a good

coach, make other t eager to learn and take the right

action

I also develop the lead-ership skills and qualities

needed by twenty first century managers

hadi WijayaHead of Syariah Sales & Performance DeliveryPt Bank Permata, tbk.

BULLETIN REGULAR WIAL INDONESIAedisi i 2016 3

Action Learning memungkink-an organisasi menemukan solusi dan jawaban atas persoalan yang kompleks. Selain itu akan secara si-multan, mengembangkan kepemi-mpinan.

Berdasarkan pengalaman pengimplementasian Action Learning, berikut aadalah man-faat-manfaatnya :

Action Learning membantu Organisasi:

• Mengembangkan perencanaan suksesi yang efektif dengan mengembangkan kader dari kandidat yang paling memenuhi persyaratan untuk menempati posisi manajemen puncak

Action Learning membantu Tim: • Membangun hubungan kerja

yang efektif, saling hormat den-gan rekan kerja di semua tingkat organisasi.

• Mengembangkan kompetensi individu dan tim dalam pemeca-han masalah dan pengambilan keputusan

• Meningkatkan kapasitas dan kompetensi tim untuk refleksi dan belajar dari pengalaman kolektif mereka.

Action Learning membantu setiap Indi-vidu dan Personil: • Meningkatkan kapasitas untuk

refleksi dan belajar dari pengala-man pribadi.

• Mengembangkan kesadaran tentang bagaimana asum-si-asumsi implisit, kepercayaan, sikap, preferensi, dan kepent-ingan mereka dalam organisasi ; akan mempengaruhi pikiran, keputusan dan tindakan mereka serta meningkatkan kompetensi dalam penyusunan dan penya-jian rekomendasi untuk mana-jemen puncak mengenai mas-alah-masalah organisasi yang mendesak.

ManfaaT WIaL WIaL BenefITAction Learning enables organi-

zations find solutions and answers to complex problems simultane-ously develop leadership.

Based on implementation expe-rience, below are the benefits of the implementation of Action Learning as follows:

Action Learning helps organizations:

• Establish effective succession planning to help develop a cadre of the most qualified candidate to be promoted occupy leader-ship positions

Action Learning helps Team:

• Establish effective working rela-tionships, mutual respect with colleagues at all levels of the or-ganization.

• Develop competencies between the individual and the team in solving and decision making

• Increase the capacity and com-petence of the team to reflect and learn from their collective experience.

Action Learning helps every individual and Personnel:

• Increase the capacity for reflec-tion and learning from their per-sonal experiences

• Develop an awareness of how their implicit assumptions, be-liefs, attitudes, preferences, and their importance in the organi-zation; will affect their thinking, their decisions and actions. In-crease competence in preparing and presenting recommenda-tions to the top management on matters of urgent organization. eka Diansari

Senior Hr Business PartnerPt Bank Permata, tbk.

WiAL Action Learning memberikan pengalaman baru dalam hal: • Kompetensi kepemi-

mpinan dapat dipakai • Reflektif dalam bertanya

dan mendengar • Mendapat tim yang baik

dalam kelas ini • Keanekargaman

merupakan suatu pen-galaman baru adalam memecahkan masalah

• Para coach sangat baik • Mengembangkan

kompentensi individu dan tim dalam pemeca-han dan pengamblan keputusan

WIAL Action Learning provides a new experience in terms of: • Competencies Leader-

ship applied • Being reflective in ques-

tioning and listening • Good team & excellent

coaches • Diversity is a new experi-

enced in problem solving • Develop competencies

individual and team in solving problem and decision making


PrograM TraInIng Dan SerTIfIkaSI

trAInIng And CertIfICAtIon ProgrAmme

PengenaLan acTIon LearnIng

Menunjukkan dan mendemonstari-kan kekuatan dari Action Learning yang mencakup gambaran umum dari metode dan manfaat.

Siapa yang perlu ikut: Semua orang yang tertarik tentang Action Learning.

WorkShoP 2 harI acTIon LearnIng foUnDaTIonS

Workshop ini akan memperkenal-kan dan memberikan peserta pen-galaman praktis dalam pemecahan masalah menggunakan model Ac-tion Learning. Setiap peserta akan mendapatkan pengalaman sebagai anggota kelompok Action Learning. Beberapa peserta juga akan memiliki kesempatan untuk mengalami role sebagai Coach. Workshop ini adalah program Action Learning yang inten-sif dan praktis.

Workshop ini sangat ideal jika Anda ingin secara lebih dalam memahami Action Learning, mempertimbang-kan untuk menjadi Action Learning certified coach atau ingin mengem-bangkan keahlian dasar tentang Ac-tion Learning. Program ini juga akan meningkatkan apresiasi pengertian anda tentang Action Learning.

Workshop ini adalah langkah awal menuju Certified Action Learning Coach (CALC).

Setelah menyelesaikan program intensif ini, peserta akan memiliki : • Pemahaman yang menyeluruh ten-

tang proses WIAL Action Learning • Pengalaman berpraktek langsung

dalam sesi Action Learning • Kesempatan untuk bertindak sebagai seorang Ac-

tion Learning Coach • Pemahaman tentang pengaplikasian dan man-

faat Action Learning dalam organisasi

IntroduCtIon of ACtIon LeArnIng

Show and demonstration of the strength of the Action Learning. Includes a general description of the method and its benefits.

Who should attend: All those who are interested about Action Learning.

WorkshoP 2 dAys ACtIon LeArnIng foundAtIons

This workshop will introduce and gives participants practical experi-ence in solving problems using mod-els Action Learning. Each participant will gain experience as a member of the group Action Learning. Some par-ticipants will have the opportunity to experience the role as Coach. This is an intensive and very practical Action Learning programme.

The programme is ideal if you are ready for a deeper understanding for Action Learning, are considering be-coming a certified coach or want to develop very basic Action Learning skills. It will take your appreciation and understanding of Action Learn-ing to the next level.

This workshop Foundations for Ac-tion Learning Workshop programme is the first step towards becoming a Certified Action Learning Coach (CALC).

On completion of this intensive pro-gramme participants will have :

• A thorough understanding of the WIAL

• Action Learning process • Experienced an Action Learning

session first hand • The opportunity to act as an Action Learning

coach • A sound understanding of the application and

benefits of Action Learning in organizations.

Program ini menyadar-kan bahwa saya dapat membantu orang lain

menjadi lebih baik dan mengajarkan saya

bagaimana membantu mereka

Sebagai sebuah disiplin dan proses dinamis untuk memecahkan

masalah, membangun tim dan mengembang-

kan kepemimpinan

The Program remind me, that I can help other to be better and teach me

how to help them

It is a dynamic process for solving problems, building teams and developing leaders

Bobbye SilaenPt Asuransi Jiwa

generali indonesia

BULLETIN REGULAR WIAL INDONESIAedisi i 2016 5Workshop ini bermanfaat bagi banyak orang khususnya adalah : • Calon Action Learning Coach • Manager senior yang membutuhkan pengala-

man pengembangan kepemimpinan yang kuat • Eksekutif yang berharap untuk memahami dan

mengevaluasi proses Action Learning • Praktisi Sumber Daya Manusia, praktisi pendi-

dikan dan pelatihan • Konsultan yang tertarik untuk bekerja di bidang

Action Learning • Sponsor proyek Action Learning

Sertifikat kehadiran, akan diberikan kepada para peserta yang menyelesaikan program selama 2 hari.

WorkShoP 4 harI cerTIfIeD acTIon LearnIng coach

Sebagai kelanjutan dari Workshop kepemi-mpinan Foundation for Action Learning, workshop 4 hari ini akan memberikan keterampilan dan pen-galaman yang dib-utuhkan untuk ber-peran sebagai Action Learning coaches di berbagai situasi.

Setelah selesai, peserta akan: • Sukses melatih tim

Action Learning. • Mampu mening-

katkan kinerja grup dan kemampuan tim secara efektif

• Dapat mengajukan pertanyaan yang bersifat kritis.

• Mampu menjaga peserta untuk tetap fokus.

• Dapat menangani anggota/tim yang berperilaku sulit.

Persyaratan Sertifikasi: • Mulai dan melakukan program Action Learning • Menunjukkan kemampuan sebagai Coach sela-

ma sesi sertifikasi

Informasi lengkap dapat diperoleh di : • www.wial.co.id dan www.wial.org

This programme will benefit a broad range of people and particularly : • Potential Action Learning coaches • Senior managers looking for a powerful leader-

ship development experience • Executives wishing to understand and evaluate

the Action Learning process • Human resource, learning and development pro-

fessionals • Consultants interested in working in the field of

Action Learning • Action Learning organizational champions • Sponsors or Action Learning projects

A certificate of completion will be awarded to the participants who complete the 2-day program.

WorkshoP 4 dAys CertIfIed ACtIon LeArnIng CoACh

As a continuation of the leadership training work-shop Foundatiotns for Action Learning, the 4-day

workshop gives skill and experience required to act as Action Learning coaches in a variety of situations.

upon completion, participants will: •Be successful to coached the team Action Learning. •Be able to effec-tively enchance the group’s per-formance and the team’s ability. • Be able to

ask question criti-caly. • Keeping participants stay focused. • Be able to deal with A team’s difficult behavior.

Certification requirements: • Start and perform program Action Learning • Demonstrated ability as Coach for certification

sessions

detailed information can be obtained at: • www.wial.co.id and www.wial.org


acTIon LearnIng coach

Action learning coach ada-lah katalis yang mengoptimal-kan kekuatan Action Learning. Peran utama dan fokus action learning coach adalah untuk memfasilitasi kemampuan kelompok untuk belajar.

Action learning coach membantu mengatur iklim belajar dan keterbukaan. Ia-pun tidak boleh menghakimi dan harus terpercaya. Dia juga harus menunjukkan ketegasan, kemampuan ber-tanya dan refleksi. Meskipun godaan untuk terlibat dalam diskusi permasalahan, ia ha-rus selalu fokus pada proses dan interaksi, serta senantiasa berusaha untuk menemukan peluang untuk mengem-bangkan tim.

The action learning coach is the catalyst that optimizes the power as well as the enjoyment of action learning. The prima-ry role and focus of the action learning coach is to facilitate the group’s ability to and learn.

Action learning coaches helps to set the climate of learn-ing and open mindedness faith. He should also demonstrate frank, targeted questioning and reflection skills. Although he is tempted to get involved with the problem, he must al-ways focus on the process and interactions, and strive to find opportunities for developing the group.

Berusaha memperbaiki tidak pernah berhenti

Dengan belajar di Action Learning program maka

kemampuan praktek sebagai coach, sebagai team member sekaligus

mendemonstrasikan kepemimpinan menjadi

sangat produktif

Asahlah gergaji Anda agar lebih tajam, ikuti-lah Workshop ini maka

Anda semakin efektif sebagai pemimpin

Improvement is never ending

Learning about the Action Learning program will give you a chance to

practice as a coach, team member and to demon-strate your leadership to

be more productive

Grind down your saw to be more sharp, follow

this Workshop so you will be more effective leader

reguel r. Pakpahan VP Agency Development

FWD Life indonesia


cerTIfIcaTIon anD creDenTIaL

Seluruh program workshop Action learning telah disah-kan oleh Badan Continuing Coaching Education (CCE) ses-uai dengan tabel dibawah ini :

Icf ccecore Development Total

Introduction 3.75 3.75

Foundations 12.00 4.00 16.00

CALC1 12.00 4.00 16.00

CALC2 12.00 4.00 16.00

Total 39.75 12.00 51.75

TIngkaTan SerTIfIkaSI/CertIfICAtIon LeveL

caLc PaLc SaLc MaLc

Coach X X X X

Lead Foundation X X X

Lead CALCs X X

Mentor SALCs X

caLc: Certified Action Learning Coach SaLc: Senior Action Learning CoachPaLc: Professional Action Learning Coach MaLc: Master Action Learning Coach

All Action Leaning work-shop programm has been approved to a certain point of credits by Continuing Coach Education (CCE) illus-trated table :

elias MedelluPusat Pemberdayaan dan

Pelayanan Masyarakat Pesisir (ngo)

Setelah mengikuti CALC1 akhirnya saya mengerti bagaimana

Action Learning dapat mengubah seseorang dalam pekerjaan mau-

pun dalam hidup

As I move to CALC I, I got a better understanding of how Action Learning can change one’s work

and personal life


JaDWaL TranIng DanIn-hoUSe PrograM

trAInIng And In-house ProgrAmme sCheduLe

WIAL mengadakan “in-house” Action Learn-ing Foundation bagi organisasi dan perusa-haan Anda. Workshop dua harian dapat diatur dalam beberapa konfigurasi untuk memenuhi tujuan dari organisasi dan perusahaan Anda.

WIAL will conduct “in-house” Foundations for Action Learning for your organization. The re-quired two training days can be arranged in a number of configurations to meet the objectives of your organization.


Jadwal Workshop kelas Publik7 - 8 Januari 2016 CALC-2

7 - 8 Maret 2016 Foundations

31 Maret - 1 April 2016 Foundations

11 - 12 April 2016 CALC-1

25 - 26 April 2016 CALC2-2

11 - 12 Mei 2016 Foundations

1 - 2 Juni 2016 Foundations

Jadwal Workshop kelas Publik25 - 26 Juli 2016 CALC-1

10 - 11 Agustus 2016 CALC-2

24 - 25 Agustus 2016 Foundations

26 - 27 September 2016 Foundations

19 - 20 Oktober 2016 CALC-1

16 - 17 November 2016 CALC-2

WiAL Action Learning bagi saya:

Cara baru dalam belajar, pembelajaran dalam memperoleh suatu cara

Sebagai seorang konsultan, saya me-lihat banyak potensi untuk menggu-

nakannya sebagai suatu alat pelatihan dan pengembangan tim

WIAL Action Learning for me:

A New way to learn, learning to get a new way

As a consultant, I see a lot of potentials to use it in the future as a tools for team

coaching and development

edo LavikaPresident Director & Senior

consultantcitas consulting


acTIon LearnIng coach & InSTrUcTor

Isa Jamaluddin memiliki lebih dari 30 tahun pengalaman, yang memungkinkan beliau untuk memimpin dan mengelola pro-gram dan lokakarya yang melibat-kan dinamika tim, kepemimpinan, perubahan organisasi, melatih para pelatih, layanan pelanggan/customer service dan manajemen perubahan/change management.

Beliau telah memimpin berbagai program yang melibatkan pembentukan dan pemeli-haraan tim berkinerja tinggi, komunikasi dalam dunia kerja, Customer Relationship Management dan pem-bangunan keterampilan interpersonal.

Pendekatannya berdasarkan pengalaman dan prak-tis dapat diterima dengan baik pada dunia pelatihan telah membuatnya melejit di antara para profesional di bidang pelatihan korporat baik di Singapura dan di Kawasan ASEAN.

Isa Jamaluddin has over 30 years of experience, which has allowed him to lead and manage programs and workshops, team dynamics, leadership, organizational change, training the trainers, customer service / customer service and change management / change management.

He has led or worked on various programs that involve the establishment and maintenance of high-performance teams, communication in the workplace, Customer Rela-tionship Management and interpersonal skills develop-ment.

Coaching and facilitation skills he has helped many managers and executives to gain clarity and direction to better meet their objectives.

The approach is based on practical experience and be well received in the world of training have made him rise among professionals in the field of corporate training both in Singapore and overseas.

ISa JaMaLUDDIn, MBaSenior Action Learning Coach

William adalah pem-bicara dan psikolog bisnis dengan pen-galaman lebih dari 25 tahun di tiga industri termasuk manajemen portfolio layangan keuangan, asuran-si dan pelatihan dan pengembangan.

Selama sepuluh tahun ia telah memfasilitasi dan melatih berbagai keterampilan manajemen sep-erti kepemimpinan penjualan, perenca-naan strategis, pengembangan organisasi, mengubah dan konflik manajemen dalam beberapa organisasi global dan local ter-kemuka. Beberapa tugas ini telah mem-bawanya ke India, Sri Langka, Indonesia, Thailand, Myanmar, Singapura dan Viet-nam.

William is a speaker and business psy-chologist with over 25 years experienced in the three industries including financial kites portfolio management, insurance, and train-ing and development.

Its unique ability to combine passion in the learning experience and psychology in the workplace has brought so much value to the seminars and workshops, making academic material is highly interactive and practical.

For ten years he has facilitated and trained various sales management skills such as leadership, strategic planning, organiza-tional development, change and conflict management in global organizations and leading local. Some work has brought him to India, Sri Lanka, Indonesia, Thailand, Myan-mar, Singapore and Vietnam.

WILLIaM TeoProfesional Action Learning Coach

Professional Certification •Master in Business Administration from University of Western Australia •Diploma in Human Resources Development from Singapore Institute of Management •Diploma in Adult Continuous Education with WDA Singapore from Singapore Polytechnic •Certified in Hypnotherapy and Time Line Therapy with the American •Board of NLP and Hypnotherapy •Master Trainer for the Advance Certification in Training and Assessment for Competency Based Training and Assessment, •Certified Coach in Action Learning with World Institute for Action Learning USA (WIAL) •Certified Coach for customer service with the International Customer Service of United Kingdom •Certified Executive Coach with Neuroleadership Group

Professional Certification •MSc (Management Psychology) University of Nottingham, UK •British Psychological Society’s Certificate of Competence in Occupational Testing (Level A & B) •Master in Financial Planning, University of Sunshine Coast, Australia •Chartered Financial Consultant (ChFC) USA •Fellow of the Life Underwriters Training Council (LUTCF) USA •Leadership Management International Inc., (LMI) of the United States •Certification in Train the Trainer under HRDF Malaysia •Certified Coach in Action Learning with World Institute for Action Learning USA (WIAL)


acTIon LearnIng coach & InSTrUcTor

Romy Frida Mariani memiliki lebih dari 25 ta-hun pengalaman untuk memimpin dan mengelo-la perusahaan di bidang penjualan. Beliau pernah menjabat sebagai Manajer Senior HRD dan juga memi-liki pengalaman sebagai National Sales Manager di Avon Indonesia.

Romy Frida Mariani adalah Pendiri dan Man-aging Director dua restoran waralaba bernama WARJOK Indonesian Cuisine Restaurant dan Tator Coffee and Bistro. Sertifikasi Profesi dan Penetapan sumber daya manusia, pelatihan dan pengembangan tidak terbatas Bersertifikat dari 13 pelatihan kepemimpinan DDI, Jakarta; Bersert-ifikat Program Pengembangan Kinerja Avon Inc, Bangkok dan Bersertifikat dari Pelatihan Pemeca-han Masalah PT. AVON Indonesia Pengalaman Profesional; serta Action Learning Coach. Sarjana di bidang Administrasi Bisnis dari Universitas In-donesia Jakarta, Indonesia memiliki pengalaman profesional dari Pendiri PT. Juma Matawari, Se-nior Manager PT. AVON Indonesia.

Romy Frida Mariani has more than 25 years of experiences to lead and manage companies in the field of sales. She has also experience as a HR senior Manager and also has experience as National Sales Manager in Avon Indonesia.

Romy Frida Mariani is Cofounder and Manag-ing Director in Food and Beverage Business, She running two franchise restaurant named WARJOK Indonesian Cuisine Restaurant and TATOR Coffee and Bistro. She has a strong Education, Professional Certification and Designation in human resources, training and development not limited to Certified of 13 leadership training of DDI, Jakarta; Certified of Performance Development Program of Avon Inc, Bangkok and Certified of Problem Solving Training of PT. AVON Indonesia Professional Experience; as well as Action Learning Coach. Bachelor Degree in Business Administration from University of Indone-sia Jakarta, Indonesia has Professional Experience of Cofounder of PT. Juma Matawari, Senior Manag-er PT. AVON Indonesia.

roMy frIDa MarIanIDirektur Utama & CEOWIAL INDONESIA PT. Juma WIAL IndonesiaCertified Action Learning Coach

Lulus dari Politeknik Institut Teknologi Bandung, Insinyur dari Universitas Parahyangan Bandung, pasca sarjana dan gelar doktor dari SST IKAT Ja-karta.

Eddy memulai karir sek-tor jasa keuangan di industri perbankan pada tahun 1995, menjabat Vice President pe-rusahaan bank nasional dan

diangkat sebagai Direktur perusahaan asuransi glob-al berbasis di Inggris hingga tahun 2005. Beliau me-megang Certified Financial Planner (CFP), Chartered Financial Consultant (ChFC) dan Calon Fellow of Life Management Institute di Atlanta. Beliau diangkat sebagai Direktur Eksekutif Asosiasi Asuransi Jiwa di Indonesia pada tahun 2005. Antara 2008 dan 2012, ia diangkat sebagai Managing Director dan Presi-den Direktur salah satu perusahaan asuransi jiwa lokal dan berhasil meningkatkan laba sebesar 300% dan mencapai 5 terbaik penghargaan asuransi jiwa selama 2 tahun berturut-turut. Ia dianugerahi “CEO Terbaik untuk Strategi Bisnis” di Majalah Business Review (2012). Pada tahun 2012 beliau bergabung dengan Avatar Global Consult sebagai Co-Founder.

Graduated from Polytechnic Institute Technology of Bandung, Engineer from University of Parahyangan Bandung, post graduate and doctorate degree from SST IKAT Jakarta.

Eddy started his financial services sector career in the banking industry in 1995, assume as Vice President at national bank and was appointed as a Director of UK based insurance global company until 2005. He holds a Certified Financial Planner (CFP), Chartered Finan-cial Consultant (ChFC) and Candidate Fellow of Life Management Institute in Atlanta. He was appointed as Executive Director of the Life Insurance Association in Indonesia in 2005. Between 2008 and 2012, He was ap-pointed as Managing Director and President Director of one local Life insurance company and successfully boosted its profit by 300% and achieved 5 best life in-surance awards for 2 consecutive years for its financial performance. He was awarded “Best CEO for Business Strategy” in the Business Review Magazine (2012). In 2012, He joined Avatar Global Consult as Co-Founder.

eDDy ka. BerUTUManaging DirectorWIAL INDONESIAPT. Juma WIAL IndonesiaCertified Action Learning Coach


For Further Information Contact :

The Official International Affiliate of WIAL

PT. Juma WIaL IndonesiaGedung GP Plaza 5th floor, Suite 26A, Jl. Gelora II No. 1, Gatot Subroto,

Jakarta 10270 INDONESIA

Saya sangat puas dengan sesi ini. Banyak hal baru yang di peroleh dari

kenal ini, antara lain :Bagaimana membantu seseorang me-mahami permasalahan dan mencari

solusi terbaikBagaimana kita fokus dalam meng-

gunakan pertanyaan untuk mencari solusi dari suatu masalah dan belajar dari masalah yang dihadapi tersebutBagaimana menjadi seorang coach

yang baik

I am very satisfied with this session. I learnt a lot of new things in this class,

such as :How to help others in order to under-

stand particular problems and get the best solutions

How we focus in using questions to solve a problem and learning how to

face the problemHow to be a good coach

Sulastri ZeinHr Business Partner

Pt Bank Permata, tbk

Documents

WIAL Buletine EDISI 1_2015