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Welcome [] · Welcome •Welcome and introductions ... •Homecare Medical •Brand and website development . Agenda •Welcome and introductions •Setting the Scene •Journey to

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Page 1: Welcome [] · Welcome •Welcome and introductions ... •Homecare Medical •Brand and website development . Agenda •Welcome and introductions •Setting the Scene •Journey to
Page 2: Welcome [] · Welcome •Welcome and introductions ... •Homecare Medical •Brand and website development . Agenda •Welcome and introductions •Setting the Scene •Journey to

Welcome

• Welcome and introductions

• Purpose of the day

• Background and the journey to date

• Homecare Medical

• Brand and website development

Page 3: Welcome [] · Welcome •Welcome and introductions ... •Homecare Medical •Brand and website development . Agenda •Welcome and introductions •Setting the Scene •Journey to

Agenda

• Welcome and introductions

• Setting the Scene

• Journey to date

• Homecare Medical

• Website and brand development

Page 4: Welcome [] · Welcome •Welcome and introductions ... •Homecare Medical •Brand and website development . Agenda •Welcome and introductions •Setting the Scene •Journey to

Setting the Scene

• Welcome and introductions

• Sector acknowledgment

• Why are we here

• ACC

Page 5: Welcome [] · Welcome •Welcome and introductions ... •Homecare Medical •Brand and website development . Agenda •Welcome and introductions •Setting the Scene •Journey to

ACC’s Role in Sexual Violence Sector

“ACC is involved in the end to end provision of sexual violence services from prevention through to long term care and recovery”

• Coordinator of the Government’s response to sexual violence prevention

• Funder of a number of sexual violence prevention initiatives • Funder and administrator of the Sexual Abuse and Assessment Treatment

(SAATS) and MEDSAC contracts – jointly funded with NZ Police and Ministry of Health

• Responsible for the long term care and recovery for survivors of sexual violence through the Integrated Services for Sensitive Claims (ISSC) contract

• $41.7 million on ISSC – 2016/17 • $103.5 million for all entitlements on sensitive claims – 2016/17

Page 6: Welcome [] · Welcome •Welcome and introductions ... •Homecare Medical •Brand and website development . Agenda •Welcome and introductions •Setting the Scene •Journey to

Journey to date

• Continuing to build on the work already

done – 2009 Sexual Violence Taskforce – Inquiry from the Select Committee – Law Commission recommendations – Good practice Guidelines

• Budget 2016 announced on 18 May

2016 with funding for sexual violence services

Page 7: Welcome [] · Welcome •Welcome and introductions ... •Homecare Medical •Brand and website development . Agenda •Welcome and introductions •Setting the Scene •Journey to

MSD Sexual Violence Work Programme

Sexual Harm Crisis Support Services

National Sexual Violence Helpline

Harmful Sexual Behaviour Services

Services for Male Survivors of Sexual Abuse

Page 8: Welcome [] · Welcome •Welcome and introductions ... •Homecare Medical •Brand and website development . Agenda •Welcome and introductions •Setting the Scene •Journey to

National Sexual Violence Helpline

The purpose of the national helpline is to provide free, confidential,

information and support to those impacted by sexual harm, wherever and whenever they might need it.

Page 9: Welcome [] · Welcome •Welcome and introductions ... •Homecare Medical •Brand and website development . Agenda •Welcome and introductions •Setting the Scene •Journey to

Why implement a national sexual violence helpline?

The benefits of a national service for people affected by sexual harm include:

• Increased service availability

• Increased modes of access

• Improved sector integration

• Improved awareness (of support)

• Improved evidence-base

Page 10: Welcome [] · Welcome •Welcome and introductions ... •Homecare Medical •Brand and website development . Agenda •Welcome and introductions •Setting the Scene •Journey to

Who will use the national helpline?

Page 11: Welcome [] · Welcome •Welcome and introductions ... •Homecare Medical •Brand and website development . Agenda •Welcome and introductions •Setting the Scene •Journey to

• As part of the helpline work is progressing on developing a website to support the service

• It will host features such as the web chat and interactive maps to connect people with services

National Sexual Violence Website

Page 12: Welcome [] · Welcome •Welcome and introductions ... •Homecare Medical •Brand and website development . Agenda •Welcome and introductions •Setting the Scene •Journey to

Brand Development

• We are also developing a new brand for this service (name and logo)

• To inform the development of the brand we have engaged with some market research

Page 13: Welcome [] · Welcome •Welcome and introductions ... •Homecare Medical •Brand and website development . Agenda •Welcome and introductions •Setting the Scene •Journey to

“There is a need for a broad catch-all place to seek help.”

“Service needs to help prioritise needs.”

“Need to refer the person to the right place for the individual.”

Topline findings

Page 14: Welcome [] · Welcome •Welcome and introductions ... •Homecare Medical •Brand and website development . Agenda •Welcome and introductions •Setting the Scene •Journey to

Value in different modes

“Typically people have had their trust broken. A website enables people to suss them (the organisation) out.”

Page 15: Welcome [] · Welcome •Welcome and introductions ... •Homecare Medical •Brand and website development . Agenda •Welcome and introductions •Setting the Scene •Journey to

Hard to talk about

“Many of these issues have been kept silent and people find it hard to speak” “These are issues which can keep people awake at night.” “Night can be more suited to dealing with issues than day – less busy, a more reflective time.”

Page 16: Welcome [] · Welcome •Welcome and introductions ... •Homecare Medical •Brand and website development . Agenda •Welcome and introductions •Setting the Scene •Journey to

Confidentiality paramount

“In keeping silent about experiencing sexual violence, the individual has

neither comfort nor resolution – but they do have control – speaking can

mean giving up that control.”

Page 17: Welcome [] · Welcome •Welcome and introductions ... •Homecare Medical •Brand and website development . Agenda •Welcome and introductions •Setting the Scene •Journey to

A place for everyone

“Being a place for everyone suggests this is a non-judgemental place.”

“Being a place for victims, perpetrators, or concerned family or friends alike can reduce the feeling of stigma for victims

making contact, i.e. get away from labelling as a victim of sexual abuse.”

Page 18: Welcome [] · Welcome •Welcome and introductions ... •Homecare Medical •Brand and website development . Agenda •Welcome and introductions •Setting the Scene •Journey to

• People don’t want to be defined by their experience/s

• Support suggests a continuity of service – help is better

“Talk might not be the first step”

Language is everything

Page 19: Welcome [] · Welcome •Welcome and introductions ... •Homecare Medical •Brand and website development . Agenda •Welcome and introductions •Setting the Scene •Journey to

• Sexual violence/abuse/assault/harm

“Not all acts are violent – often what takes place is coercive, controlling, being taken

advantage of”

“Often someone might be repeating the same susceptibility in different scenarios over time

with it jumbling into an undefined harm”

Sexual violence vs harm?

Page 20: Welcome [] · Welcome •Welcome and introductions ... •Homecare Medical •Brand and website development . Agenda •Welcome and introductions •Setting the Scene •Journey to

Colours invoke different reactions

Page 21: Welcome [] · Welcome •Welcome and introductions ... •Homecare Medical •Brand and website development . Agenda •Welcome and introductions •Setting the Scene •Journey to

Potential Names

• Please see the handout that is being circulated.

• We want you to take a few moments to complete the handout and then we will talk about what people thought.

Page 22: Welcome [] · Welcome •Welcome and introductions ... •Homecare Medical •Brand and website development . Agenda •Welcome and introductions •Setting the Scene •Journey to

Referral Point

“In reality it’s not going to be an end destination for

everyone but a referral point.”

Page 23: Welcome [] · Welcome •Welcome and introductions ... •Homecare Medical •Brand and website development . Agenda •Welcome and introductions •Setting the Scene •Journey to

Next steps

• Closing comments for the day

• What are the next steps from here?