62
WELCOME AND INTRODUCTIONS 1

WELCOME AND INTRODUCTIONS - files.ctctcdn.comfiles.ctctcdn.com/6f63047e001/3ef6b3d2-c051-445e-9900-d7690a0ade… · WELCOME AND INTRODUCTIONS 1 . Welcome ... Inniskillin Icewine,

Embed Size (px)

Citation preview

WELCOME AND INTRODUCTIONS

1

Welcome/Introductions

2

Zane Kerby

CEO & President

ASTA

Special Guest

Agenda

• Pride of America Enhancements

• Norwegian Getaway Updates

• World’s Largest Cruise Sale

• Norwegian is There for You

• Offers and Opportunities

• Tools and Resources

• Where You’ll Find Us

• Questions & Answers

3

ASTA Global Convention

4

ASTA Global Convention 2014

5

Pride of America

6

Seminar-at-Sea

7

Pride of America Enhancements

8

Over $30 million was spent in enhancing Pride of America:

• 24 ultra-luxurious suites

• Four Studio staterooms

• Four inside staterooms

• Moderno Churrascaria

• Lazy J's Steakhouse converted to Norwegian's signature

steakhouse Cagney's

• Décor updates in the Aloha Cafe

• Wide wireless internet connectivity

• New carpeting throughout

• Flat screen televisions in all staterooms

• Upgrades to the fitness center

• Updated signage throughout the ship

• Renovations to Photo and Art Gallery

Pride of America New Suites

9

Pride of America Studios Accommodations

10

Pride of America Venues

11

Cagney’s Steakhouse

La Cucina

Moderno

Pride of America Venues

12

Aloha Café

Fitness Center

Aloha Café – Kid’s Buffet

Hawai’i Bonus Commission

13

Agencies that submit an approved incremental

marketing plan to [email protected] by September

25th will receive a $100 per cabin bonus

commission from 10/1 – 11/1

How can you receive a $100 per cabin bonus

commission through the month of October?

We will announce the winner at the end

of the webinar!

14

Contest Question #1

NORWEGIAN GETAWAY UPDATES

15

Norwegian Getaway is Almost Here

16

Norwegian Getaway is Almost Here

17

Norwegian Getaway is Almost Here

18

SVEDKA and Inniskillin Ice Bar

Norwegian Getaway’s frozen chamber is guaranteed to give

guests the ultimate chill.

• Accommodates approximately 25 guests at a time

• Can be reserved from 5:30 p.m.-10:30 p.m. nightly

• Kept at 17 degrees Fahrenheit

• 3 D elements inspired by the ship’s Magic City home

• Entire bar, seating and glassware will all also be made of

ice

19

SVEDKA and Inniskillin Ice Bar

20

SVEDKA and Inniskillin Ice Bar

Florida-inspired specialty drinks made from SVEDKA vodka and Inniskillin ice wine

including:

1. Tropicana: SVEDKA citron vodka, triple sec, lemon juice

2. Carmen Miranda: SVEDKA vodka, peach liquor, orange juice

3. Sittin’ on the Dock of Biscayne Bay: SVEDKA citron vodka, Inniskillin Icewine, lemon-

lime soda

4. Blue Caribbean: Inniskillin Icewine, SVEDKA vodka, blue curacao, club soda

5. Key Largo Colada: SVEDKA colada, campari, sweet vermouth, orange syrup

The Ice Bar will also serve two non-alcoholic drinks: the Sting Ray, made of strawberry

puree, pineapple juice and lemon juice; and Parrot Island, made of orange juice, vanilla

ice cream and milk.

21

New Dates For Getaway Inaugural

January 27, 2014 – New York 2 -Night

February 7, 2014 – Miami 1 -Night

22

Caribbean’s Leading Cruise Line

23

Norwegian Cruise Line has been named “Caribbean’s Leading

Cruise Line” by the World Travel Awards.

Norwegian Cruise Line 2013 Awards

24

Norwegian Breakaway Voted 2013 Best Cruise for Families

2013 Best Family Cruises - Freedom Of Choice Winner - Norwegian Breakaway

Norwegian Spirit - Best Midsized Ship for Value of Money

Norwegian Star - Best from the Northeast

Norwegian Cruise Line is a Travel + Leisure 2013 World's Best Top Mega Ship Cruise

Lines

Norwegian Cruise Line is a Travel + Leisure 2013 World's Best Top Large Ship Cruise

Line

2013 Europe's Leading Cruise Line

2013 Caribbean's Leading Cruise Line

Norwegians Name Their Ships

25

From now through September 24, 2013, Norwegian Facebook fans can

vote for their two favorite ship names.

Those who vote will be entered to win a trip to the first ship’s inaugural

festivities.

World’s Largest Cruise Sale

26

27

Norwegian Will Have a Strong Presence with Fantastic Offers for

this Year’s Event

World’s Largest Cruise Sale

28

October 1st – November 1st

• World’s Largest Cruise Sale – DASH – Up to $250 Onboard Credit *Applicable to all open sailings except week 10/13 – 10/20 only applicable to 2014 Summer sailings

• Tour Dash -Up to $500 Onboard Credit for Cruisetours in Europe,

Alaska, and Hawaii *Applicable to all open sailings

• BONUS -$100 Onboard Credit for all open Norwegian Getaway sailings

*Applicable to all open sailings

World’s Largest Cruise Sale

New CruiseTour Packages

29

New CruiseTours:

Hawai’i

• 11 day O’ahu Explorer

Europe

• 11 day Canals & Palaces of Venice

• 11 day Art & Architecture of Barcelona

• 12 day Gardens & Castles of Copenhagen

Existing CruiseTours offered again in 2014

30

Europe

• 15 day Classic Italy - Epic

• 15 day Classic Italy - Jade (note - in 2014 this land tour will operate pre-

cruise in a northbound direction. This is a change from 2013)

• 11 day Rome & the Vatican

Alaska

• 13 day Authentic Alaska – (enhancement - rail segment will now be via

deluxe dome rail car)

• 12 day Denali/Alyeska Explorer – (enhancement - rail segment will now

be via deluxe dome rail car)

• 12 day Denali/Fairbanks Explorer – (enhancement - rail segment will now

be via deluxe dome rail car)

• 11 day Denali Express – NO change to rail segment - guests will enjoy

Alaska Railroad Adventure Class.

31

Norwegian is There for You

Norwegian is There for You

• Webinars – win free cruises, get to know the senior leadership team, be the

first to learn everything new at Norwegian

• NCL U – become the Norwegian specialist in your area, get priority invitations

to Let’s Do Lunch, travel partner reduced rate sailings, seminars-at-sea and

Norwegian Getaway inaugural

• Marketing Headquarters – we do the work and produce free, customizable

marketing tools for you

• The Best Sales Training in the Business – Bob Becker

32

33

Norwegian is There for You

• Partners First Events Orlando and Norwegian Breakaway, November 18-20

• Let’s Do Lunch – bring your best clients to enjoy lunch and a tour of our ships and

purchase Welcome Back Rewards while onboard to lock in new bookings

• Seminars-at-Sea – sail with us and gain firsthand knowledge of the Norwegian

brand

• Easy access to your Business Development Manager/Specialist

• Norwegian Sales Team’s individual Facebook pages – stay in contact with us

• Partner’s First Facebook page – be the first to know what’s going on at Norwegian

[email protected] and [email protected] – email us with any inquiries

34

• One Stop Shopping – Before the end of the year we will release our brand new

portal with single sign-on for anything Norwegian

• One-call to the reservations team for groups or FIT

[email protected] - your direct line for answers relating to anything regarding

passenger services

• Executive Access – follow Norwegian’s senior leadership team, Camille Olivere

and Andy Stuart on Facebook and Twitter

Norwegian Makes Your Life Easier

35

Bob Becker’s Video

36

Trainings Completed:

• Pavlus Travel

• Dargal Travel

• Mann Travel

• CruiseDeals of North Carolina

• Pride of America Seminar at Sea

• Expedia Cruise Ship Centers - Montreal’s office

• Multi Agency trainings: London , Ontario Toronto, Montreal

Future Trainings:

• Cone/Cinc National convention on the Breakaway

• Travel Planners National Convention in Orlando

• Cruise Planners National Convention in Hollywood

• Signature National Convention in Las Vegas

• Cruise Holidays National Convention on the Breakaway

Trainings scheduled in California week of October 14th:

• Montrose Travel

• Travel of America

• Plaza Travel

• YMT Vacations

• Vacations Connection CTA, Cerritos Travel

The Best Sales Training in the Business – Bob Becker

37

OFFERS AND OPPORTUNITIES

38

Freestyle Dash

39

Booking Window: 9/17/13-9/20/13 11.59 PM EST

Applicable destinations*: 3 Day or longer open for sale sailings. All

Destinations

Program Code: DASHSALE

Assets: Email, flyer, 4 customizable banner ads, 2 static banner ads,

3 Facebook posts, 3 Twitter posts and Terms and Conditions

All toolkit elements can be found on Marketing Headquarters http://partners.ncl.com/action/norwegian/site/library/CampaignView?campaignID=3042

Alaska Airfare Credit

40

UP TO $500 AIRFARE CREDIT ON SELECT ALASKA CRUISES

Europe Airfare Credit

41

Up to $500 airfare credit per stateroom on flights to our Europe

departure ports from cities across the U.S.

42

Europe Bonus Days

Booking Window: 9/25/13-9/27/13 Promo Code: BONUS Applicable sailings: All Open for Sale Europe 4+ Day sailings

Offer: $100 onboard credit per stateroom

Book a CRUISETOUR and receive an additional $100 for a total of $200 onboard credit per stateroom

How many Florida-inspired specialty drinks will be featured at

SVEDKA and Inniskillin Ice Bar aboard Getaway?

We will announce the winner at the end

of the webinar!

43

Contest Question #2

44

Tools and Resources

45

Norwegian Getaway Tools

Norwegian Getaway

• Assets available: Email, 4 flyers, 4 customizable banner ads, 12

customizable print ads, Norwegian Getaway video, customizable microsite,

Norwegian Getaway Groups Planner and E-Brochure.

• All toolkit elements can be found on Marketing Headquarters http://partners.ncl.com/action/norwegian/site/library/CampaignView?campaignID=2837

Customizable emails, flyers and banner ads are also available for:

• Freestyle Dash

• Europe Bonus Days

• World’s Largest Cruise Event (available on 9/25)

46

Steps to Create a Norwegian Getaway Email:

1. Choose the promotion, Norwegian ship or destination you’d like to promote on Marketing

Headquarters (partners.ncl.com)

47

Steps to Create a Norwegian Getaway Email:

2. Choose the email icon

48

Steps to Create a Norwegian Getaway Email:

3. Select Customize and Send Email

49

Steps to Create a Norwegian Getaway Email:

4. Fill in your Agency information

You’re all done!

Download your customized email to send to your clients or

deploy the email right from Marketing Headquarters. The

choice is yours.

50

Norwegian Getaway Microsite

Steps to create a Norwegian Getaway Microsite:

1. Visit the Norwegian Getaway page on Marketing Headquarters and select “Create Your

Microsite” http://www.partners.ncl.com/action/norwegian/site/library/CampaignView?campaignID=2782

51

Norwegian Getaway Microsite

2. Customize your Norwegian Getaway microsite with your Agency information and logo

Norwegian Getaway Microsite

52

3. Start Selling! Once you customize your microsite, you’ll get a conformation email with your

microsite web address and information to make updates at any time.

What 3 celebrities are associated with Norwegian

Breakaway?

53

Contest Question

WHERE YOU’LL FIND US

54

Events Across North America

Norwegian Getaway Partner Event – Orlando

• November 18-20, 2013 - $299 per person

• Invitation from BDS/BDM or on NCL U

55

Events Across North America - New

Golf with Camille in Hawai`i Aboard Pride of America!

October 26th from Honolulu - contact your BDM or BDS for an

invitation

56

Events Across North America

57

‘Welcome Back to the Caribbean’

Lunch Events This Fall

• Norwegian Gem - New York October 12, 2013

• Norwegian Gem - New York October 19, 2013

• Norwegian Jewel - New Orleans October 27, 2013

• Norwegian Jewel - New Orleans November 3, 2013

• Norwegian Gem - New York November 6, 2013

• Norwegian Epic - Miami November 9, 2013

• Norwegian Pearl - Miami November 10, 2013

• Norwegian Gem - New York November 15, 2013

• Norwegian Epic - Miami November 16, 2013

• Norwegian Dawn - Tampa November 17, 2013

• Norwegian Pearl - Miami November 17, 2013

• Norwegian Dawn - Tampa November 24, 2013

• Norwegian Dawn - Tampa December 1, 2013

• Norwegian Gem - New York December 4, 2013

• Norwegian Dawn - Tampa December 15, 2013

Events Across North America

58

Tuesdays beginning Oct. 22

Norwegian Breakaway Pt. Canaveral functions

November 6-10 Cruise World

Fort Lauderdale

59

Norwegian Sun EWES CREWES II

May 13, 2014

For details visit

http://www.cvent.com/d/n4qjn0

CONTEST QUESTION WINNERS

60

SOCIALIZE WITH US

Let’s Stay in Touch!

Andy:

twitter.com/nclandy

http://www.facebook.com/AndrewStuartC

Camille:

twitter.com/nclvp

facebook.com/colivere

Partners First

facebook.com/PartnersFirst

QUESTIONS AND ANSWERS

Toll-Free Dial-In Number: (877) 880-0845

Toll Dial-In Number: (281) 616-8340

Conference ID: 43710303

62