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The Danish National Procurement Ltd.(Statens og Kommunernes Indkøbs Service A/S – SKI)
How can we get more money for those that it’s really all about?
Innkauparáðstefna RíkiskaupaGrand Hótel Reykjavík, 8. nóvember 2005Modernization of public procurement.By Søren Jakobsen, CEO.
2.
How can we get more money for those that it’s really all about?
Modernization of public procurement.Agenda.
• A few facts about the company SKI
• The company’s current strategy (as from Dec. 2002)
• SKI in an European perspective
• Our electronic tendering system; ETHICS
• The future strategy of SKI
• Comments and questions
3.
How can we get more money for those that it’s really all about?
A few facts about the company
Established in 1994 as a limited company.
Business modelA percentage (typically 1%) of turnover on contracts from vendors
Field of activityContributing to greater efficiency in the area of public purchasing by establishing and maintaining attractive framework agreements
Number of employees: 43
Number of framework agreements: approximately 55
Owners• Ministry of Finance (55%)• KL, the National Association of Local Authorities (45%)
The company is situated in the heart of Copenhagen
4.
How can we get more money for those that it’s really all about?
A few facts about the company. SKI’s turnover.
0
1.000
2.000
3.000
4.000
5.000
6.000
1998 1999 2000 2001 2002 2003 2004
Regions Semi-public companies Municipalities Central authorities
2004
47%
30%
10%13%
1998
56%
25%15%4%
(million DKK.)
2.7483.082
3.7124.027 3.886
+12,2% +20,4%
+8,5% -3,5% 4.112+5,8%
2004+45% 2004
Total turnover: 5.100 + 1.000 = 6.100 m. DKK = 880 m. EURResult: 9,1 m. DKK
Est. 2005Ordinary turnover:>+25%
5.128+23,3%
+24%
+36%
+37%
+13%
6.
How can we get more money for those that it’s really all about?
A few facts about the company. SKI’s focus on products and services.
Potential turnover
Le
vel o
f S
tan
da
rdiz
ati
on
Large
Hig
h
Small
Lo
w
SKI’s focus in 2003
SKI’s focus in 2003
SKI’s focus in 2006
SKI’s focus in 2006
IT-standard hardwareIT-standard software
Tele- and data communication
Vehicles
FoodTravel services
Office stationary
ElectricityGas
IT- and management consultancy services
Open Source
Printed matters
IT for education
Building and construction
Roadwork
Cleaning
Craftsman services
Hospital articles
Medicine
Eldercare
Special software
Special hardware
Ambulance-service & patient transport
IT operation
Clothing
Window-cleaning
Lawyer- and accountant-service
Handicap aid
Cleaning articles
White goods
Financial services
Newspapers/magazines
Advertising
Office machines
8 billion DKK
4 billion DKK
125 billion DKK
Furniture
Fuel
Hospital equipment
IT-outsourcing
Scanning of construction
drawings
7.
How can we get more money for those that it’s really all about?
The company’s current strategy (as from Dec. 2002).Mission.
• National Procurement Ltd. creates increased returns of scale in public procurement to the benefit of its customers and the welfare of the Danish citizens.
• The advantages are secured by maintaining close ties between customers as well as suppliers, but at the end of the day National Procurement Ltd. acts primarily in the interest of the public sector.
• The customers are secured a more attractive price and quality than they would be able to obtain themselves, procurement expenses are held to a minimum as there is no need for them to carry out own tenders and electronic procurement systems secure efficient buying.
• The suppliers are secured lower costs due to reduced public tendering and reduced marketing costs due to National Procurement Ltd.’s centralised marketing and e-procurement systems.
• National Procurement Ltd acts in accordance to commercial principles and at the same time promotes green and energy saving procurement.
8.
How can we get more money for those that it’s really all about?
The company’s current strategy (as from Dec. 2002).Vision.
• By securing attractive framework agreements the Danish National Procurement Ltd. wants to play a central role in contributing to greater efficiency in the public procurement.
• By establishing close partnerships with the public procurement agents, National Procurement Ltd. wants to establish and maintain framework agreements that are in demand, make a difference for our customers and strengthens the company.
• National Procurement Ltd. wants to improve the professional dialogue and cooperation with public procurement agents, suppliers to the public sector and consultants.
• National Procurement Ltd. is committed to a policy of acting as an innovative and committed employer with the capacity for attracting, maintaining and developing skilled and motivated staff.
10.
How can we get more money for those that it’s really all about?
The company’s current strategy (as from Dec. 2002).Strategies and specific action plans.
1. Attractive framework agreements
1. Attractive framework agreements
4. Focused marketing activities
4. Focused marketing activities
5. Focus on profitability5. Focus on profitability
6. Active supplier-policy6. Active supplier-policy
7. Dissemination of e-procurement
7. Dissemination of e-procurement
8. Strengthen closepartner-relationships
8. Strengthen closepartner-relationships
• Discontinue unsatisfactory framework agreements• Strengthen analyses and follow-up• Strengthen user-involvement• Extend co-ordinated purchasing • Dissemination of knowledge
• Meetings for procurement agents• New marketing strategy• Partnership programmes• Education and training of customers• Offer consultancy• Publish guides to public procurement
•Adjustment of the organisation•Project-groups regarding tendering•Further improvement of qualification •Involvement of employees•Further improvement of management•Benchmarking of efficiency•Secure key qualifications • Customer prioritisation
• Differentiated targeting of customers• Prioritise use of resources to match
potential turn-over• Partnerships with consultancy firms
and architects• Commercial use of ETHICS• Strengthen financial control
• Strengthen debtor control• Strengthen employees knowledge of
expenditure
• Create benefits for suppliers• Marketing in cooperation with
suppliers• Consultancy regarding choice of
supplier• Precision of demands to suppliers• The Public Procurement Portal
must function according to demand• Development of an e-procurement
catalogue that is independent of e-marketplaces • Establish close relationships to:
• Shareholders• Interest groups• Trade organisations• Consultants• Media
Why? How?
Priority
•By securing attractive framework agreements National Procurement Ltd. wants to play a central role in contributing to greater efficiency in the public procurement
•By establishing close partnerships with the public procurement agents National Procurement Ltd. wants to establish and maintain framework agreements that are in demand, make a difference for our customers and strengthens the company
•National Procurement Ltd. wants to improve the professional dialogue and cooperation with public procurement agents, suppliers to the public sector and consultants
•National Procurement Ltd. is committed to a policy of acting as an innovative and committed employer with the capacity for attracting maintaining and developing skilled and motivated staff
2. Partnerships with public procurement agents
3. Revitalising the organisation
11.
How can we get more money for those that it’s really all about?
The company’s current strategy (as from Dec. 2002). SKI’s primary goal.
• SKI’s main challenge: How can SKI secure attractive framework contracts, that are better than the contracts that each of our customers in the public sector can obtain themselves?
– Exact knowledge concerning the demands and needs of the customers through their active involvement in SKI’s process of generating framework contracts
– Co-ordinated purchasing where the customers before and during the tendering process are invited to pool their expected turnovers on the different framework areas
– Secure an effective competition amongst the potential suppliers.
12.
How can we get more money for those that it’s really all about?
The company’s current strategy (as from Dec. 2002). SKI’s turnover and result.
-6,000
-4,000
-2,000
0,000
2,000
4,000
6,000
8,000
10,000
3.000.000 3.500.000 4.000.000 4.500.000 5.000.000 5.500.000 6.000.000
Yea
rs r
esu
lt (
in m
illio
n D
KK
)
Total turnover from framework contracts (in 1.000 DKK)
19992000
2001
2002
2003
2004
13.
How can we get more money for those that it’s really all about?
SKI in a European perspective.A study of 12 central procurement agencies in 11 countries.
• Belgium
• Denmark
• Finland
• France
• Greece
• Ireland
• Italy
• United Kingdom
• Sweden
• Germany
• Austria
14.
How can we get more money for those that it’s really all about?
Number of employees
2000
250
220
135
59
40
38
15
8
496
800
0 1000 2000 3000
Ireland
France
Italy
UK
Germany
Greece
Finland
Denmark
Austria
Belgium
Sweden
SKI in a European perspective.The size of the procurement agencies.
Relatively small specialised agencies. Consultancy and coordination of tendering and purchasing
Focused on framework contracts.All three agencies in this group are limited companies.
A more varied group.UK resembles the above group in most aspects.Greece concentrates on consultancy services.
Ireland has many other responsibilities – and is therefore a very large organisation.Ireland and France are characterised by a large degree of decentralisation.
15.
How can we get more money for those that it’s really all about?
Turnover in prop. to population in 1000 €
0 0,05 0,1 0,15 0,2
Ireland
Denmark
Sweden
Austria
UK
Finland
Greece
France
Germany
Belgium
Italy
Yearly turnover in million €
0 500 1000
UK
Sweden
Ireland
Denmark
France
Germany
Austria
Greece
Italy
Finland
Belgium
SKI in a European perspective.The size of the procurement agencies.
2.749
DK has the second largest turnover if compared to the size of the population
16.
How can we get more money for those that it’s really all about?
SKI in a European perspective.The size of the procurement agencies.
Number of framework contracts
1300
570
400
300
177
67
45
30
0 500 1000 1500
France
Germany
Sweden
UK
Austria
Belgium
Denmark
Italy • SKI has relatively few framework contracts
• In comparing one must remember that there is a difference in the breadth of the framework contracts
Ireland has not supplied data
17.
How can we get more money for those that it’s really all about?
SKI in a European perspective.The size of the procurement agencies.
Average turnover per framework contract in million €
12,3
9,2
5
2,1
1,9
0,7
0,7
0,4
0 5 10 15
Denmark
UK
Italy
Austria
Sweden
Belgium
Germany
France • SKI’s relatively high turnover and few frame-work contracts results in a high average turnover per framework contract.
18.
How can we get more money for those that it’s really all about?
SKI in a European perspective.SKI’s characteristics.
• The business oriented strategy has resulted in framework contracts that had modest turnovers, were time-consuming or complicated have been unrolled.
• The companies’ status as a limited company and the actions of the companies’ board means that the strategy is very focused and that political considerations are reduced to a minimum.
• SKI has been spared from time-consuming political accounts.
19.
How can we get more money for those that it’s really all about?
Our electronic tendering system.ETHICS is a central element in our new strategy.
EfficiencEfficiencyy
CompliancCompliance with EU e with EU rulesrules
TransparenTransparencycy• Internal productivity
•Development and re-use of knowledge and legal terms•Workflow controlled execution•Document Library•Easy involvement of new users•Management overview and control
• Growth in turn-over•Strengthen user-involvement and accelerate use of contracts
• Efficient use of experts in the evaluation phase• Help customers run own tenders
• No complaints from vendors have lead to legal issues
•Ability to handle an increasing number of complaints in the future
• Involvement of users easy and meaningful
Besides being an exciting business opportunity ETHICS offers:
• Complies with thresholds, time frames, methods and standards
[inno:vasion]
20.
How can we get more money for those that it’s really all about?
The future strategy of SKI. Primary focus points.
1. wave 2. wave 3. wave
•Marketorientation
•Revitalisation of the organisation
•Processes and systems
•Building up of competences
•A deepening and broadening of partnerships
•Knowledge sharing & value-based leadership
Today 2007