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Dr.Ihab Nada, DOE. MSKMC. Teamwork. What is Teamwork?. A joint action by a group of people, in which each person subordinates his or her individual interests and opinions to the unity and efficiency of the group - PowerPoint PPT Presentation
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TEAMWORKDr.Ihab Nada, DOE. MSKMC
What is Teamwork?
A joint action by a group of people, in which each person subordinates his or her individual interests and opinions to the unity and efficiency of the group
The most effective teamwork is produced when all the individuals involved harmonize their contributions and work towards a common goal.
Why is Teamwork Important? The product is sufficiently complex
that it requires a team with multiple skills to produce
A better product will result when a team approach is taken
All members are represented and own the end product
Teamwork in a Hospital Doctor, Nurse, Dietician, Physical
Therapist, Social Worker collaborating on a patient’s care.
Kitchen Staff preparing and delivering patient meals
Laundry staff cleaning and distributing linens for patients
Housekeeping staff providing a clean environment for the safe care of patients
Security provides a safe environment
Teamwork in a Hospital
Everyone’s contribution is Important!
No one person can do everything
Our common goal:High Quality Patient Care
Teamwork in a Hospital
Doctors depend on nurses to monitor and care for patients while they are not there and work together with them when they are there to provide the highest quality care for each patient.
Teamwork in a Hospital
We depend on Housekeeping to:
Keep the areas of the hospital clean and free from infectious materials which could harm the patient
Keep the hospital looking good Provide safety measures such as caution
signs to ensure patients, visitors, and staff remain free from injury
Teamwork in a Hospital
We depend on Security to:
Maintain order Monitor the surroundings for suspicious
activity Keep the staff safe from violence
Characteristics of a Team
Members collaborate together and use their talent and experience to contribute to the success of the team's objectives.
Members work interdependently to work towards team goals
Members feel a sense of ownership towards their role in the group
Characteristics of a Team
Members make a conscious effort to be honest, respectful, and listen to every person's point of view
Members see conflict as a part of human nature and they react to it by treating it as an opportunity to hear about new ideas and opinions.
Stages of Team Growth
Stage 1: Forming
Stage 2: Storming
Stage 3. Norming
Stage 4. Performing
Forming Members cautiously explore the
boundaries of acceptable group behavior.
They search for their position within the group
Test the leader's guidance
Storming Members often become impatient
about the lack of progress, but are still inexperienced with working as a team.
Members may argue about the actions they should take because they are faced with ideas that are unfamiliar to them and put them outside their comfort zones.
Much of their energy is focused on each other instead of achieving the goal.
Norming
During this stage team members accept the team and begin to reconcile differences.
Emotional conflict is reduced as relationships become more cooperative.
The team is able to concentrate more on their work and start to make significant progress.
Performing Team members have discovered and
accepted each other's strengths and weaknesses
Know what their roles are. Members are open, trusting, and not
afraid to offer ideas and suggestions. Comfortable using decision making tools
to evaluate the ideas, prioritize tasks and solve problems.
Team satisfaction and loyalty is high. Much is accomplished
How to be an Effective Team The team must have a clear goal. The team must have a results-driven
structure. The team must have competent team
members. The team must have unified
commitment. The team must have a collaborative
climate.The team must receive external support
and encouragement. The team must have principled
leadership.
Skills Needed for an Effective Team
Individual responsibility and accountability
Constructive Feedback Problem solving Management and organization Knowledge of roles
Effective CommunicatorVery Important for the success of the group Can explain their own ideas Express their feelings in an open, non-threatening
way Listen carefully to others Ask questions to clarify others’ ideas and emotions Can sense how others feel based on their nonverbal
communication Will initiate conversations about group climate or
process if they sense tensions brewing Reflect on the activities and interactions of their
group and encourage other group members to do so as well
Group Decision Making
Because the performance of a group involves taking into account the needs and opinions of every group member, being able to come to an equitable decision as efficiently as possible is important for the functioning of the group
Decision Making
Suggestions are encouraged and welcomed openly
Members participate equally in decision-making, but each member understands that the leader might need to make the final decision if the team can not come to a consensus agreement.
Questions?
Thank You