Organizational Commitment

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Organizational Commitment

Text of Organizational Commitment


ORGANIZATIONALOUTLINEOrganizational CommitmentAffectiveContinuanceNormativeWithdrawal BehaviorsPsychologicalPhysical

Organizational CommitmentOrganizational commitment is defined as thedesire on the part of an employee to remain amember of an organization.

Focus of commitment:OrganizationTop managementGroup/teamSupervisor

CLASS MODELGroup/Org. CharacteristicsLeadershipTeamsClimate/CultureIndividual CharacteristicsPersonality/ ValuesAbilityIndividual Processes

Job SatisfactionOrganizational JusticeMotivationIndividual Outcomes

Job PerformanceOrganizational CommitmentQUICK FACTSThe majority of employees (75%) are looking for anew job43 % of these were looking for more money35 % were reacting to dissatisfaction at theircurrent employerNeed a larger talent poolOnly 25 of largest 500 companies are confidentthat their current talent pool is sufficient

What Outcomes Are Associated With Commitment?Commitment is related to the following outcomesPerformance (+)OCB (+)Turnover (-)Withdrawal behaviors (-)

Discussion QuestionHave you ever worked for an organization that youfelt extremely committed to? Why?

Three Types of CommitmentAffectiveA desire to remain a member of an organizationdue to an emotional attachment to, andinvolvement with, the organization.Staying because you want to.ContinuanceA desire to remain a member of an organizationbecause of an awareness of the costs associatedwith leaving it.Staying because you need to.NormativeA desire to remain a member of an organizationdue to a feeling of obligation.Staying because you ought to.

QUICK EXERCISEI have found a family hereBecause I am indebted to the company for my professional growthTheres no better opportunities waiting for me in comparison to what I have nowWe had an agreement with my supervisor that I will stay here for long.Its hard to start all over again with a new company

DISCUSSION QUESTIONFrom a managers perspective, which type ofcommitment do you think is most important? Why?

Withdrawal BehaviorsWithdrawal behaviors are defined as a set ofactions that employees perform to avoid the worksituation behaviors that may eventually culminatein quitting the organization.

Psychological WithdrawalDaydreamingLooking busyCyberloafingSocializingMoonlighting

QUICK FACTSA recent Gallup (US) poll revealed that 70% ofemployees feel disengaged at workA recent survey of more than 3,000 employees from750 organizations revealed that 40 of their workday is spent responding to personal e-mail orsurfing the Web

Physical WithdrawalLong breaksMissing meetingsTardinessAbsenteeismQuitting

CONCLUSIONCommitment is multi-dimensionalThe changing employment contract has madecommitment an increasingly important thingCommitment is associated with a variety ofnegative outcomes (e.g., withdrawal behaviors)There are a number of things managers can do toincrease commitment