ORGANIZATIONAL COMMITMENT
ORGANIZATIONALOUTLINEOrganizational
CommitmentAffectiveContinuanceNormativeWithdrawal
BehaviorsPsychologicalPhysical
Organizational CommitmentOrganizational commitment is defined as
thedesire on the part of an employee to remain amember of an
organization.
Focus of commitment:OrganizationTop
managementGroup/teamSupervisor
CLASS MODELGroup/Org.
CharacteristicsLeadershipTeamsClimate/CultureIndividual
CharacteristicsPersonality/ ValuesAbilityIndividual Processes
Job SatisfactionOrganizational JusticeMotivationIndividual
Outcomes
Job PerformanceOrganizational CommitmentQUICK FACTSThe majority
of employees (75%) are looking for anew job43 % of these were
looking for more money35 % were reacting to dissatisfaction at
theircurrent employerNeed a larger talent poolOnly 25 of largest
500 companies are confidentthat their current talent pool is
sufficient
What Outcomes Are Associated With Commitment?Commitment is
related to the following outcomesPerformance (+)OCB (+)Turnover
(-)Withdrawal behaviors (-)
Discussion QuestionHave you ever worked for an organization that
youfelt extremely committed to? Why?
Three Types of CommitmentAffectiveA desire to remain a member of
an organizationdue to an emotional attachment to, andinvolvement
with, the organization.Staying because you want to.ContinuanceA
desire to remain a member of an organizationbecause of an awareness
of the costs associatedwith leaving it.Staying because you need
to.NormativeA desire to remain a member of an organizationdue to a
feeling of obligation.Staying because you ought to.
QUICK EXERCISEI have found a family hereBecause I am indebted to
the company for my professional growthTheres no better
opportunities waiting for me in comparison to what I have nowWe had
an agreement with my supervisor that I will stay here for long.Its
hard to start all over again with a new company
DISCUSSION QUESTIONFrom a managers perspective, which type
ofcommitment do you think is most important? Why?
Withdrawal BehaviorsWithdrawal behaviors are defined as a set
ofactions that employees perform to avoid the worksituation
behaviors that may eventually culminatein quitting the
organization.
Psychological WithdrawalDaydreamingLooking
busyCyberloafingSocializingMoonlighting
QUICK FACTSA recent Gallup (US) poll revealed that 70%
ofemployees feel disengaged at workA recent survey of more than
3,000 employees from750 organizations revealed that 40 of their
workday is spent responding to personal e-mail orsurfing the
Web
Physical WithdrawalLong breaksMissing
meetingsTardinessAbsenteeismQuitting
CONCLUSIONCommitment is multi-dimensionalThe changing employment
contract has madecommitment an increasingly important
thingCommitment is associated with a variety ofnegative outcomes
(e.g., withdrawal behaviors)There are a number of things managers
can do toincrease commitment
