Junos Pulse Mobile 3.0R2 Android Ug

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Junos Pulse Mobile 3.0R2 Android Ug

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Junos Pulse for Google AndroidUser Guide

Release

3.0January 2012 R2Copyright 2011, Juniper Networks, Inc.

Juniper Networks, Junos, Steel-Belted Radius, NetScreen, and ScreenOS are registered trademarks of Juniper Networks, Inc. in the United States and other countries. The Juniper Networks Logo, the Junos logo, and JunosE are trademarks of Juniper Networks, Inc. All other trademarks, service marks, registered trademarks, or registered service marks are the property of their respective owners. Juniper Networks assumes no responsibility for any inaccuracies in this document. Juniper Networks reserves the right to change, modify, transfer, or otherwise revise this publication without notice. Products made or sold by Juniper Networks or components thereof might be covered by one or more of the following patents that are owned by or licensed to Juniper Networks: U.S. Patent Nos. 5,473,599, 5,905,725, 5,909,440, 6,192,051, 6,333,650, 6,359,479, 6,406,312, 6,429,706, 6,459,579, 6,493,347, 6,538,518, 6,538,899, 6,552,918, 6,567,902, 6,578,186, and 6,590,785. Copyright 2011, Juniper Networks, Inc. All rights reserved.

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Copyright 2011, Juniper Networks, Inc.

Table of ContentsDownloading and Installing Junos Pulse ........................................................... 1 Available Junos Pulse Features...................................................................1 Adding a Secure Connection ............................................................................ 2 Connecting....................................................................................................... 4 Viewing Connection Status Icon ................................................................ 4 Viewing Connection Status Screen............................................................. 4 Using Security Features.................................................................................... 6 Registering Security ................................................................................... 6 AntiVirus ................................................................................................. 10 Malware, Prohibited Application, and Suspicious Application Detection .. 12 Monitor and Control ................................................................................ 17 Back Up Data........................................................................................... 18 Security Settings ...................................................................................... 19 Anti Theft Features......................................................................................... 20 Uninstalling or Clearing Data ......................................................................... 21 User Interface Modes ..................................................................................... 22 Device Feature Support.................................................................................. 23 Technical Support .......................................................................................... 24 Known Issues and Limitations ....................................................................... 24

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Installing and Using Junos Pulse for Google AndroidJunos Pulse lets you access protected network resources from your Google Android device. It also protects your device against viruses and malware, and includes tools to reduce the inherent risks of a lost or stolen device. Additional information for Junos Pulse, including information on supported platforms, can be found at http://www.juniper.net/support/products/pulse/mobile/

Downloading and Installing Junos PulseUse the following instructions to download and install Junos Pulse software on Google Android devices.

Informational Note: The Junos Pulse client is available from the Android Marketapplication store. 1. 2. From your Android device, download the Junos Pulse software directly to the device. Once downloaded, Junos Pulse installs automatically. Once the application has been downloaded and installed, the Junos Pulse icon appears in the applications menu. See Figure 1 on page 1.

Figure 1: Junos Pulse in the Applications Menu

3.

The first time you start Junos Pulse, the End User License Agreement appears. You must Accept the license to begin using Junos Pulse.

Available Junos Pulse FeaturesInformational Note: Your administrator decides which Junos Pulse features areavailable to you. While all available features are described in the following sections, you may not see them all. Refer to User Interface Modes on page 22 to understand the differ UI modes and their corresponding feature sets for Junos Pulse. Junos Pulse can include the following features (see Figure 2 on page 2):Copyright 2011, Juniper Networks, Inc. Downloading and Installing Junos Pulse 1

Connections: Lets you add, edit, and remove corporate network connections. Intranet: Provides Web links configured by your administrator. Email: Launches your email application. Security: Provides access to security features. Status: Lets you view, delete, and email log files, which you might need to do in a troubleshooting operation. The log files show all security incidents, such as virus scan times and viruses discovered. If you have an established VPN connection, you can also view the status of that connection from this screen. About: Provides software version information.

Figure 2: Available Features

Adding a Secure ConnectionJunos Pulse uses your devices 3G, 4G, Edge or WiFi connectivity to establish an authenticated connection to a protected network. You can add a connection for each different network to which you connect. This is a secure VPN connection to your corporate network. To define a connection, do the following: 1. 2. 3. Start Junos Pulse. Select Connections (see Figure 2 on page 2). Select Add Connection (see Figure 3 on page 3).

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Adding a Secure Connection

Copyright 2011, Juniper Networks, Inc.

Installing and Using Junos Pulse for Google Android

Figure 3: Add a Connection

4.

Enter the connection properties as follows (see Figure 4 on page 4):

Connection name: A descriptive name. URL: The Web address provided by your administrator. Uses Certificate: Select this check box if your administrator has provided you with a digital certificate. If you do not use a certificate, you may have to provide a username and password when you connect. Certificate Path: This box is available if you selected the Uses Certificate check box. Select Pick to browse to the certificate file. Key Path: This box is available if you selected the Uses Certificate check box. Select Pick to browse to the network key provided by your administrator.

5.

Select Create Connection. Your connection is now created and saved.

Copyright 2011, Juniper Networks, Inc.

Adding a Secure Connection

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Figure 4: Create a Connection

ConnectingOnce you have configured your connection, select the Connect button (see Figure 2 on page 2). If the Select Connection field does not default to the correct connection, you can select it from the pulldown menu. You may have to enter additional information required by your network when you are establishing a connection.

Viewing Connection Status IconThe status of your current connection also appears at the bottom of the Junos Pulse window in the form of an icon. The appearance of the icon indicates whether the connection is active or inactive.

Active Connection

No Session

The active connection icon also appears in the status bar at the top of your device screen. When you close Junos Pulse, that icon remains visible as long as your VPN connection is active.

Viewing Connection Status ScreenWhen you have an established, full VPN connection (not all devices support full VPN capability), selecting the Status button in the main screen (see Figure 2 on page 2) displays VPN information similar to that shown in Figure 5 on page 5.

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Connecting

Copyright 2011, Juniper Networks, Inc.

Installing and Using Junos Pulse for Google Android

Figure 5: VPN Connection Status Screen

From the Notification bar, the following notification also appears when you have an active VPN connection. See Figure 6 on page 6.

Copyright 2011, Juniper Networks, Inc.

Connecting

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Figure 6: VPN Notification

Using Security FeaturesThe Junos Pulse Mobile Security Suite provides access to features that protect your device from malware and viruses and it allows you to backup your devices calendar and contact information to a central server. Junos Pulse Mobile Security is an optional feature that is enabled by your administrator. When it is enabled for your device, you must register your device with the Mobile Security Gateway before you can access the security feature set.

Registering SecurityYour administrator can configure security registration for your device as automatic URL registration or as a manual registration process.

Automatic URL RegistrationAutomatic URL registration requires you to select a URL provided by your administrator. Once you click the URL, you are prompted to verify that the URL comes from a trusted source. When you click Yes from this prompt, the automated security registration process takes place. To register security features automatically, do the following: 1. 2. 3. Start Junos Pulse. Select the registration URL provided to you by your administrator via email, text message, or Web site. Because the automatic registration changes the security settings on your device, you should verify the validity of the URL. If you are certain the URL is trusted, select Yes when prom