Junos Pulse for Google Android - Juniper Networks .Installing and Using Junos Pulse for Google Android

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  • October 2012

    R1

    Release

    4.0

    Copyright 2012, Juniper Networks, Inc.

    Junos Pulse for Google Android

    User Guide

  • ii Copyright 2012, Juniper Networks, Inc.

    Juniper Networks, Junos, Steel-Belted Radius, NetScreen, and ScreenOS are registered trademarks of Juniper Networks, Inc. in the United States and other countries. The Juniper Networks Logo, the Junos logo, and JunosE are trademarks of Juniper Networks, Inc. All other trademarks, service marks, registered trademarks, or registered service marks are the property of their respective owners. Juniper Networks assumes no responsibility for any inaccuracies in this document. Juniper Networks reserves the right to change, modify, transfer, or otherwise revise this publication without notice. Products made or sold by Juniper Networks or components thereof might be covered by one or more of the following patents that are owned by or licensed to Juniper Networks: U.S. Patent Nos. 5,473,599, 5,905,725, 5,909,440, 6,192,051, 6,333,650, 6,359,479, 6,406,312, 6,429,706, 6,459,579, 6,493,347, 6,538,518, 6,538,899, 6,552,918, 6,567,902, 6,578,186, and 6,590,785. Copyright 2012, Juniper Networks, Inc. All rights reserved.

    M10/30/12

  • Table of Contents

    Downloading and Installing Junos Pulse...........................................................1Available Junos Pulse Features...................................................................1

    Registering Security .........................................................................................2The Mobile Security Dashboard .................................................................3Email Address Validation...........................................................................3

    Using Security Features....................................................................................3Scan/Threats detected ...............................................................................4Backup ......................................................................................................6Remote Monitoring....................................................................................7Web Security .............................................................................................8

    Settings ............................................................................................................8Security Settings ........................................................................................8Support Info ..............................................................................................9Update.......................................................................................................9

    AntiTheft Features...........................................................................................9Password Policies and Storage Encryption...............................................11Scream Dismiss .......................................................................................11Custom Button.........................................................................................11

    Uninstalling or Clearing Data .........................................................................12Adding a Secure Connection ..........................................................................12Connecting.....................................................................................................13

    Viewing Connection Status Icon ..............................................................13Viewing Connection Status Window ........................................................13Limited Access.........................................................................................14

    User Interface Modes .....................................................................................14Known Issues and Limitations .......................................................................14

    iii

  • iv

  • Installing and Using Junos Pulse for Google Android

    Junos Pulse lets you access protected network resources from your Google Android

    device. It also protects your device against viruses and malware, and includes tools to

    reduce the inherent risks of a lost or stolen device.

    Additional information for Junos Pulse, including information on supported platforms,

    can be found at http://www.juniper.net/support/products/pulse/mobile/

    Downloading and Installing Junos Pulse

    Use the following instructions to download and install Junos Pulse software on Google

    Android devices.

    Informational Note: The Junos Pulse client is available from the Google Play application store.

    1. From your Android device, download the Junos Pulse software directly to the

    device. Once downloaded, Junos Pulse installs automatically.

    2. Once the application has been downloaded and installed, the

    Junos Pulse icon appears in the applications menu.

    3. The first time you start Junos Pulse, the End User License

    Agreement appears. You must Accept the license to begin using Junos Pulse.

    Available Junos Pulse Features

    Informational Note: Junos Pulse can be deployed with all available features or with a subset of features based on your usage needs. You may not have all of the Junos Pulse

    features described here on your device.

    Junos Pulse can include the following features:

    Security Tab

    Scan/Threats Detected: Lists threats that have been found on the device and gives you the ability to allow or remove suspicious applications. When no threats are found

    this button reads Scan. When threats are found, this button reads Threats

    Detected.

    Backup: Lets you backup Contacts and Calendar events.

    Remote Monitoring: Provides information on what device activities are being monitored.

    Anti Theft: Lists the antitheft features that are activated on your device.

    Custom Button: Provides a link to a customized URL which takes you to a web page that is set up by your service provider

    Copyright 2012, Juniper Networks, Inc. Downloading and Installing Junos Pulse 1

    http://www.juniper.net/support/products/pulse/mobile/

  • VPN Tab

    Informational Note: This service is only offered if you are accessing your corporate network resources securely.

    Connections: Lets you add, edit, and remove corporate network connections.

    Intranet: Provides Web links configured by your administrator. (Note that on Android 4.0, when VPN is enabled, the Intranet and Email buttons will be disabled. This is due

    to the way the mobile client communicates with the SA gateway.)

    Email: Launches your email application. (Note that on Android 4.0, when VPN is enabled, the Intranet and Email buttons will be disabled. This is due to the way the

    mobile client communicates with the SA gateway.)

    Status: Lets you view, delete, and email log files, which you might need to do in a troubleshooting operation. The log files show all security incidents, such as virus scan

    times and viruses discovered. If you have an established VPN connection, you can

    also view the status of that connection from this window.

    Registering Security

    The Junos Pulse Mobile Security Suite provides access to features that protect your

    device from malware and viruses and it allows you to backup your devices calendar and

    contact information to a central server. You must register your device before you can

    access the security feature set.

    Your can register with automatic URL registration or using a manual registration

    process.

    Automatic URL Registration

    Automatic URL registration requires you to select a URL provided by your administrator

    or service provider. Once you select the URL, you are prompted to verify that the URL

    comes from a trusted source. When you tap Yes from this prompt, the automated security registration process takes place.

    To register security features automatically, do the following:

    1. Start Junos Pulse.

    2. Select the registration URL provided to you via email, text message, or Web site.

    3. Because the automatic registration changes the security settings on your device,

    you should verify the validity of the URL. If you are certain the URL is trusted, select

    Yes when prompted.

    Once you select Yes, your device is automatically registered for security features.

    Manual Registration

    In some cases, manual registration may also require you to select a URL. Once you

    select the URL, you are prompted to verify that the URL has comes from a trusted

    source. When you tap Yes in the registration prompt, the manual registration window

    appears.

    The registration window requires that you to enter information such as a license code

    provided to you by your administrator or service provider.

    Informational Note: If you are using a WIFI-only device (i.e. such as a tablet with no cellular service), the phone number field does not appear in the registration window.

    2 Registering Security Copyright 2012, Juniper Networks, Inc.

  • Installing and Using Junos Pulse for Google Android

    To manually register security features, do the following:

    1. Start Junos Pulse.

    1. Select the URL provided via email, text message, or Web site.

    2. Verify the URL is trusted and tap Yes when prompted. The registration window appears.

    3. Enter an Email address and Password.

    4. Specify the License Code.

    5. Your devices phone number appears in the Phone Number box. If the number does not appear, enter it manually including Country Code and Area Code without the

    int