Junos Pulse for Google Android - Juniper Networks · 2014-09-23 · Installing and Using Junos Pulse for Google Android Figure 10: WIFI only Device Manual Registration Example Once

March 2012

R1

Release

3.2

Copyright © 2012, Juniper Networks, Inc.

Junos Pulse for Google Android

User Guide

ii Copyright © 2012, Juniper Networks, Inc.

Juniper Networks, Junos, Steel-Belted Radius, NetScreen, and ScreenOS are registered trademarks of Juniper Networks, Inc. in the United States and

other countries. The Juniper Networks Logo, the Junos logo, and JunosE are trademarks of Juniper Networks, Inc. All other trademarks, service marks,

registered trademarks, or registered service marks are the property of their respective owners. Juniper Networks assumes no responsibility for any

inaccuracies in this document. Juniper Networks reserves the right to change, modify, transfer, or otherwise revise this publication without notice.

Products made or sold by Juniper Networks or components thereof might be covered by one or more of the following patents that are owned by or

licensed to Juniper Networks: U.S. Patent Nos. 5,473,599, 5,905,725, 5,909,440, 6,192,051, 6,333,650, 6,359,479, 6,406,312, 6,429,706, 6,459,579,

6,493,347, 6,538,518, 6,538,899, 6,552,918, 6,567,902, 6,578,186, and 6,590,785. Copyright © 2012, Juniper Networks, Inc. All rights reserved.

M3/23/12

Table of Contents

Downloading and Installing Junos Pulse...........................................................1Available Junos Pulse Features...................................................................1

Adding a Secure Connection ............................................................................2Connecting.......................................................................................................4

Viewing Connection Status Icon ................................................................4Viewing Connection Status Screen.............................................................4Limited Access...........................................................................................6

Using Security Features....................................................................................6Registering Security...................................................................................7AntiVirus .................................................................................................10Malware, Prohibited Application, and Suspicious Application Detection ..12Monitor and Control ................................................................................17Back Up Data...........................................................................................18Security Settings ......................................................................................19

Anti−Theft Features.........................................................................................20Uninstalling or Clearing Data .........................................................................21User Interface Modes .....................................................................................22Device Feature Support..................................................................................23Technical Support ..........................................................................................25Known Issues and Limitations .......................................................................25

iii

iv

Installing and Using Junos Pulse for Google Android

Junos Pulse lets you access protected network resources from your Google Android™

device. It also protects your device against viruses and malware, and includes tools to

reduce the inherent risks of a lost or stolen device.

Additional information for Junos Pulse, including information on supported platforms,

can be found at http://www.juniper.net/support/products/pulse/mobile/

Downloading and Installing Junos Pulse

Use the following instructions to download and install Junos Pulse software on Google

Android devices.

Informational Note: The Junos Pulse client is available from the Google Play

application store.

1. From your Android device, download the Junos Pulse software directly to the

device. Once downloaded, Junos Pulse installs automatically.

2. Once the application has been downloaded and installed, the Junos Pulse icon

appears in the applications menu. See Figure 1 on page 1.

Figure 1: Junos Pulse in the Applications Menu

3. The first time you start Junos Pulse, the End User License Agreement appears. You

must Accept the license to begin using Junos Pulse.

Available Junos Pulse Features

Informational Note: Your administrator decides which Junos Pulse features are

available to you. While all available features are described in the following sections, you

may not see them all. Refer to “User Interface Modes” on page 22 to understand the

different UI modes and their corresponding feature sets for Junos Pulse.

Junos Pulse can include the following features (see Figure 2 on page 2):

Copyright © 2012, Juniper Networks, Inc. Downloading and Installing Junos Pulse 1

http://www.juniper.net/support/products/pulse/mobile/

Connections: Lets you add, edit, and remove corporate network connections.

Intranet: Provides Web links configured by your administrator.

Email: Launches your email application.

Security: Provides access to security features.

Status: Lets you view, delete, and email log files, which you might need to do in a

troubleshooting operation. The log files show all security incidents, such as virus scan

times and viruses discovered. If you have an established VPN connection, you can

also view the status of that connection from this screen.

About: Provides software version information.

Figure 2: Available Features

Adding a Secure Connection

Junos Pulse uses your device’s 3G, 4G, Edge or WiFi connectivity to establish an

authenticated connection to a protected network. You can add a connection for each

different network to which you connect. This is a secure VPN connection to your

corporate network.

To define a connection, do the following:

1. Start Junos Pulse.

2. Select Connections (see Figure 2 on page 2).

3. Select Add Connection (see Figure 3 on page 3).

2 Adding a Secure Connection Copyright © 2012, Juniper Networks, Inc.


Figure 3: Add a Connection

4. Enter the connection properties as follows (see Figure 4 on page 4):

Connection name: A descriptive name.

URL: The Web address provided by your administrator.

Uses Certificate: Select this check box if your administrator has provided you

with a digital certificate. If you do not use a certificate, you may have to provide a

username and password when you connect.

Certificate Path: This box is available if you selected the Uses Certificate check

box. Select Pick to browse to the certificate file.

Key Path: This box is available if you selected the Uses Certificate check box.

Select Pick to browse to the network key provided by your administrator.

5. Select Create Connection. Your connection is now created and saved.

Copyright © 2012, Juniper Networks, Inc. Adding a Secure Connection 3

Figure 4: Create a Connection

Connecting

Once you have configured your connection, select the Connect button (see Figure 2 on

page 2).

If the Select Connection field does not default to the correct connection, you can select

it from the pulldown menu. You may have to enter additional information required by

your network when you are establishing a connection.

Viewing Connection Status Icon

The status of your current connection appears at the bottom of the Junos Pulse window

in the form of an icon. The appearance of that icon indicates whether the connection is

active, inactive, or limited by policy non−compliance (see Limited Access on page 6).

The active connection icon also appears in the status bar at the top of your device

screen. When you close Junos Pulse, that icon remains visible as long as your VPN

connection is active.

Viewing Connection Status Screen

When you have an established, full VPN connection (not all devices support full VPN

capability), selecting the Status button in the main screen (see Figure 2 on page 2)

displays VPN information similar to that shown in Figure 5 on page 5.

Active Connection No Session Limited Access

4 Connecting Copyright © 2012, Juniper Networks, Inc.


Figure 5: VPN Connection Status Screen

From the Notification bar, the following notification also appears when you have an

active VPN connection. See Figure 6 on page 5.

Figure 6: VPN Notification

Copyright © 2012, Juniper Networks, Inc. Connecting 5

Limited Access

To ensure the integrity of mobile devices that are accessing network resources, an

administrator can enforce a security policy with which mobile devices must comply in

order to connect to the network. If a device is found to be non−compliant when

attempting a secure network connection, only limited network access may be granted.

When your device is non−compliant, you are prompted with this information (see

Figure 7 on page 6) and you may be presented with a Continue button which you can

tap to obtain limited network access.

Reasons for non−compliance may include the following:

Your device has been rooted.

Your device is running an operating system that is not allowed by the security policy.

Your device is not actively registered with the appropriate Mobile Security Gateway

(MSG) and/or Junos Pulse Mobile Security Suite is not active on your device.

You must remedy the non−compliance issue on your device before you can establish a

full network connection.

Figure 7: Non-compliance Prompt and Limited Connection

Using Security Features

The Junos Pulse Mobile Security Suite provides access to features that protect your

device from malware and viruses and it allows you to backup your device’s calendar and

contact information to a central server. Junos Pulse Mobile Security is an optional

feature that is enabled by your administrator. When it is enabled for your device, you

must register your device with the Mobile Security Gateway before you can access the

security feature set.

6 Using Security Features Copyright © 2012, Juniper Networks, Inc.


Registering Security

Your administrator can configure security registration for your device as automatic URL

registration or as a manual registration process.

Automatic URL Registration

Automatic URL registration requires you to select a URL provided by your administrator.

Once you click the URL, you are prompted to verify that the URL comes from a trusted

source. When you click Yes from this prompt, the automated security registration

process takes place.

To register security features automatically, do the following:


2. Select the registration URL provided to you by your administrator via email, text

message, or Web site.

3. Because the automatic registration changes the security settings on your device,

you should verify the validity of the URL. If you are certain the URL is trusted, select

Yes when prompted (see Figure 8 on page 7).

Once you select Yes, your device is automatically registered for security features.

Figure 8: Automatic URL Registration Prompt

Manual Registration

In some cases, manual registration may also require you to select a URL provided by

your administrator. Once you select the URL, you are prompted to verify that the URL

has comes from a trusted source (see Figure 9 on page 8). When you click Yes in the

registration prompt, the manual registration screen appears.

Copyright © 2012, Juniper Networks, Inc. Using Security Features 7

The registration screen requires that you to enter information such as a license code

provided to you by the administrator.

Informational Note: If you are using a WIFI-only device (i.e. such as a tablet with no

cellular service), the phone number field does not appear in the registration window.

See Figure 10 on page 9.

To manually register security features, do the following:


1. Select the URL provided by your administrator via email, text message, or Web site.

2. Verify the URL is trusted and click Yes when prompted. The registration screen

appears (see Figure 9 on page 8).

3. Enter an Email address and Password.

4. Specify the License Code provided by your administrator.

5. Your device’s phone number appears in the Phone Number box. If the number does

not appear, enter it manually including Country Code and Area Code without the

international dialing prefixes: '00' or '+'. Do not use spaces, parentheses, or special

characters. Valid phone numbers are between 11 and 15 digits (including country

code).

6. Select Register.

Figure 9: Manual URL Registration Prompt and Registration Screen



Figure 10: WIFI only Device Manual Registration Example

Once you have successfully registered, if your device is running Android 2.2 or higher, the

Activate device administrator prompt appears.

Informational Note: If you do not activate the Device Administrator, some features

behave differently. See the following sections for details: “Anti−Theft Features” on

page 20 and “Uninstalling or Clearing Data” on page 21.


When security features are registered, the available features appear (see Figure 11 on

page 10) and are now accessible from the Security button (see Figure 2 on page 2).

Those features are as follows:

AntiVirus (and Malware Detection): Control antivirus activities and detect installed

malware.

Monitor and Control: View monitoring settings.

Backup Data: Back up contacts and calendar information.

Security Settings: Set scan intervals.

Informational Note: Your administrator can enable or disable security features.

Figure 11: Security Features

AntiVirus

The AntiVirus feature protects your device by scanning all files and scanning secure

digital (SD) cards to prevent device infections from malware that may have been stored

on the card. To configure and run antivirus features:


2. Select Security.

3. Select AntiVirus and configure the following (see Figure 12 on page 12):

Scan Memory Card on Insert: Scans the memory card for malware and viruses.

Select the available button to Enable this feature.

Scan application on install: When enabled, a scan is initiated on an application

when it is installed. A malware scan also takes place on files downloaded to

/sdcard/download. When disabled, a scan only occurs at the scheduled interval

or when manually initiated. Select the available button to Enable this feature.



Virus Definitions updated on: Definitions are loaded when you register, and they

are updated on a schedule set by the administrator. Select Update Now to

update definitions manually.

Last scanned for viruses: This field may display one of the following results:

− Never: This is the scan status when a complete scan was never initiated.

− Blank: This is the scan status when a complete scan was initiated, but it was

cancelled by the user or the scan exited unexpectedly.

− Timestamp: The timestamp of the last scan appears here when a scan has

been completed successfully.

Scan all Files and Folders for viruses: Select Start Now to start a complete scan

of device data.

Select a File or Folder to scan for viruses: You can scan a selected file, folder, or

the installed SD card. Click Select to open the component section screen, and

choose a scan target.

Scan installed applications for malware: Select Start Now to scan applications

for malware.

View Scan Results: Select Open to view the results of the most recent virus and

malware scans. This button takes you to the Scan Results screen described in

“Scan Results Screen” on page 12.

View Allowed Suspicious App: Select Open to view the list of applications

labeled suspicious that you have allowed. From this screen, you can change your

mind and choose to not allow the listed applications. For more information, see

page 16.


Figure 12: AntiVirus Configuration

Malware, Prohibited Application, and Suspicious Application Detection

Junos Pulse detects application malware by using blacklists containing known malware

and by using heuristics to detect possible suspicious applications. Virus and malware

device scans take place at regular intervals determined by your administrator.

Scans also detect applications that are not in compliant with corporate policies. These

are applications that have been prohibited by your network administrator.

Scan Results Screen

If your administrator has enabled Antivirus for your device, the Scan Results screen lists

the viruses, malware, suspicious applications and prohibited applications found on your

device. If your device does not have Antivirus enabled, you only see the prohibited

applications found on your device.

Each available tab displays the files or applications that fall into the corresponding

detection category. You can access the Scan Results screen in one of the following

ways:

From the AntiVirus screen (see Figure 12 on page 12): Click the View Scan Results

Open button.

From the notification icon: The notification icon is present at the top

of the Junos Pulse screen when any viruses or malware are visible in

the Scan Results screen. Select the notification when it is present to

open the Scan Results screen.

From a device scan: When a scan finishes, if any viruses or malware are found, the

Scan Results screen displays at the end of the scan.



Scan Results Tabs

A scan may detect and label an application as any of the following in the Scan Results

screen:

Prohibited: This tab (see Figure 13 on page 13) lists the applications installed on your

device that have been prohibited by your administrator. To remove a prohibited

application, select the radio button beside the application name and click the

Uninstall button. You must also click OK to confirm the Uninstall action. Once the

prohibited application is uninstalled, the Prohibited tab shows “No Detections.”

If you do not uninstall applications that are prohibited, the notification icon continues

to appear at the top of the Junos Pulse screen and you are prompted with the

Prohibited applications detection screen each time a scan is performed.

Informational Note: On some devices, Junos Pulse can automatically uninstall

applications that are prohibited.

Figure 13: Scan Results Prohibited Tab


Malware: This tab (see Figure 14 on page 14) lists the applications installed on your

device that are known to be malware. To remove malware, select the radio button

beside the application name and click the Uninstall button. If you do not uninstall

applications that are found to be malware, the notification icon continues to appear

at the top of the Junos Pulse screen.

Informational Note: On some devices, Junos Pulse can automatically uninstall

applications that are found to be malware.

Figure 14: Scan Results Malware Tab



Suspicious: This tab (see Figure 15 on page 15) lists the applications installed on your

device that appear to be suspicious. The suspicious label is applied to an application

when a set of heuristics determine that the application may be malware. For

suspicious applications, you are given the option of allowing the application or

uninstalling it. To allow a suspicious application, select the radio button beside the

application name and click the Allow button. You must also click Yes to confirm the

Allow action. To uninstall a suspicious application, select the radio button beside the

application and click the Uninstall button. If you do not uninstall or allow

applications that are found to be suspicious, the notification icon continues to appear

at the top of the Junos Pulse screen.

Figure 15: Scan Results Suspicious Tab and Allow Prompt


Allowed Suspicious applications: When you allow a suspicious application, you are

provided with a separate screen from which to manage suspicious applications in

case you change your mind and want to uninstall an allowed application at a later

time (see Figure 16 on page 16). By selecting the check box beside the application

name and clicking the Do not allow button, you can move the allowed application

back to the Suspicious tab. The allowed applications screen is accessible from the

AntiVirus screen View Allowed Suspicious App Open button. (see Figure 12 on

page 12).

Figure 16: Allowed Suspicious Applications Screen



Viruses: This tab (see Figure 17 on page 17) lists the viruses found during the last scan.

It is recommended that you delete viruses when they appear here.To delete the virus

from your device, select the check box beside the virus name and click the Delete

button. To delete multiple viruses at one time, select the Check All button and then

the Delete button.

Figure 17: Scan Results Viruses Tab

Monitor and Control

The Monitor and Control screen lets you view your current Junos Pulse settings as well

as events and log files. To use Monitor and Control:


2. Select Security.

3. Select Monitor and Control (see Figure 11 on page 10).

The Monitor and Control screen shows the following settings.

Monitoring

SMS: Inbound and outbound SMS messages are logged, including the sender, receiver

and contents of each message.

MMS: Logging MMS messages is not supported at this time.

Voice: Call history events are logged, such as initiated outgoing calls and received

incoming calls (call duration is not recorded, but the remote phone number is noted.)

Log images/pictures: If enabled from the server, the images downloaded or captured

on the device are turned into thumbnail images and uploaded to the server. This

occurs immediately and is not dependent on log limits.


Logs:

Event limit: When the total number of events (SMS, email, voice) crosses this

threshold, the full suite of logs is uploaded to the server.

File size limit: When the total combined file size of all logs (SMS, email, voice) crosses

this threshold, the full suite of logs is uploaded to the server. Note that SMS messages

are generally several hundred bytes in size. Emails are usually 2KB or larger (no

attachments included). And voice messages are typically 200 hundred bytes.

Control:

Periodic GPS updates: This update period is configured on the server. This setting

periodically queries the device position and uploads that information to the server for

tracking purposes.

Block calls: When enabled, blocks all outbound calls.

Back Up Data

Junos Pulse Mobile Security backs up contact and calendar appointment information to

a central location.

To restore data, you must contact your administrator. The administrator initiates a

restore in the form of an SMS command that tells your device to contact the server to

retrieve your backup.

To back up device data:


2. Select Security.

3. Select Backup Data (see Figure 11 on page 10). The backup begins (see Figure 18 on

page 19).

To restore device data, contact your administrator.



Figure 18: Backing Up Data

Security Settings

Security settings are configured by your administrator, and changes are downloaded to

your device. You may change security setting updates and scanning intervals by doing

the following:


2. Select Security.

3. Select Security Settings (see Figure 11 on page 10).

4. Optionally set the following (see Figure 19 on page 20):

Update security settings: You can specify how often your device contacts the

Junos Pulse server for updated settings. To perform an immediate update, select

Update Now.

Automatically scan device: This setting is configured by the administrator and

you cannot change it.


Figure 19: Security Settings

Anti-Theft Features

There are a number of measures that can be taken to protect your device if it is lost or

stolen. To activate anti-theft features, contact your administrator. Those features

include:

Informational Note: SIM Change or Removal and Wipe Handset— These features

perform differently on different Android OS versions as follows:

On Android OS 2.2 and higher

SIM Change or Removal—If the Device Administrator function is activated and

Wipe is enabled, a wipe command sets the device back to factory settings. No

lock is performed. If the Device Administrator function is not activated and the

SIM card is removed or changed, the device switches on GPS Theft Mode,

Monitor & Control logging, and the device is locked.

Wipe Handset—If the Device Administrator function is activated, a wipe

command sent from the server sets the device back to factory settings. If the

Device Administrator function is not activated, a wipe command deletes

scheduling, contact and task information, SMS messages, and the memory card.

On Android OS 2.1

SIM Change or Removal—If the SIM is removed, the device switches on GPS

Theft Mode, Monitor & Control logging, and the device is locked. If the SIM is

swapped for another, the device does all the preceding actions, plus checks if

Wipe is enabled, and can wipe sensitive device information automatically.

Wipe Handset—Deletes scheduling, contact and task information.

20 Anti−Theft Features Copyright © 2012, Juniper Networks, Inc.


Lock and Unlock Handset —Locks the device until such time that an unlock

command is sent from the server or by entering the screen lock PIN, password, or

pattern (if one has been set). If no screen lock PIN, password, or pattern has been set,

the only way to unlock the device is to send an unlock command from the server.

− Emergency Call Button—When the device is locked, an Emergency Call button is

available from the unlock screen. You can make an emergency call, to 911 for

example, when you select this button and enter an emergency number.

Send Backup—If this data is not stored on the server, this feature gathers the backup

information from the device and emails it to the email address provided in the

registration process.

GPS Location—If your device is equipped with GPS, your administrator can locate

your device. Device location is displayed on the Junos Pulse server.

Alarm On and Off—Blares a maximum volume alarm sound to locate the device in a

nearby location.

GPS Theft On and Off—Sends GPS updates to the Junos Pulse server on a 2 to 5

minute period to fine-tune GPS location if the device is stolen.

Uninstalling or Clearing Data

When you register your device for security features, you are registering with the Junos

Pulse Mobile Security Gateway. In some cases, you may need to register your device

with a different Junos Pulse Mobile Security Gateway after the initial registration or you

may need to clear your devices’ Junos Pulse settings for another reason. You can

accomplish this by uninstalling Junos Pulse or by manually clearing all settings as

follows.

1. From the main menu, select Settings > Applications > Manage Applications >

Junos Pulse.

2. To uninstall Junos Pulse, select the Uninstall button (see Figure 20 on page 22).

or

3. To clear all Junos Pulse data, select the Clear data button.

If the Device Administrator function is activated, you can uninstall Junos Pulse by doing

the following:

1. From the main menu, select Settings> Location & Security (or just Security on

some devices).

2. Select Device Administrator and uncheck the Junos Pulse check box. Now you can

begin the regular uninstall process.

Your administrator provides instructions for reregistering Junos Pulse.

Copyright © 2012, Juniper Networks, Inc. Uninstalling or Clearing Data 21

Figure 20: Junos Pulse Application Info Screen

User Interface Modes

Your administrator can deploy Junos Pulse to your device with varying features sets

available to you through the Junos Pulse UI. You can have a full UI with all possible

Junos Pulse features visible to you or you can have a minimal or security UI that includes

a subset of Junos Pulse features that are visible to you. The possible UI modes that your

administrator can deploy to your device are as follows:

Full UI: The full UI includes all available Junos Pulse features as described in this

manual.

Minimal UI: The minimal UI includes the Junos Pulse splash screen, the EULA, and a

Home screen that provides an About button. For supported devices only, detected

viruses, malware, and prohibited applications are deleted automatically. For malware

and prohibited applications, a notification is displayed when an application removal

occurs. When you tap on the notification, a screen appears which provides

information on the application that was removed. You can tap the Clear button

remove the notification. See Figure 21 on page 23.

22 User Interface Modes Copyright © 2012, Juniper Networks, Inc.


Figure 21: Prohibited Application Removal Notification

If your device does not support automatic deletion, prompts are displayed after each

device scan until you uninstall the malware or prohibited application. For further

details, refer to “Scan Results Tabs” on page 13.

Security UI: The security UI includes only the Junos Pulse security features and does

not provide the ability to make VPN connections.

Device Feature Support

The following features are supported for Junos Pulse on Android Devices.

Table 1: Junos Pulse Feature Support for Android

Feature Supported for Android

Alarm On/Off Yes

Antispam No

Antivirus Yes

Application Inventory Yes

Application Removal Yes

Automatic Registration Yes

Backup/Restore Contacts & Calendar Yes

Contacts Log Yes

Device Identity Servers Yes

Enterprise VPN support Yes

Enterprise Web Portal Yes

Copyright © 2012, Juniper Networks, Inc. Device Feature Support 23

Table 2: Android Device Personal Data Erased by Junos Pulse Handset Wipe Command

Exchange provisioning No

Firewall No

GPS Location/Tracking Yes

GPS Theft On/Off Yes

Log Email No

Log Images Yes

Log MMS Messages No

Log SMS Messages Yes

Log Web Images No

Log Event/Size Limits Yes

Lock/Unlock Device Yes

Lock on SIM Change Yes

Malware Scan Interval Yes

Monitor and Control Report Yes

Passcode Requirements No

Policy Based Client UI Yes

Prohibited Applications Yes

Restrictions on device usage No

Scan card Yes

Scan device Yes

SCEP server support No

Update Profile Yes

Update Virus Definitions Yes

Voice Log Yes

VPN provisioning No

VPN strong authentication (PKI or 2FA) Yes

Wi-Fi provisioning No

Wipe Device Yes

Wipe on SIM Change Yes

Personal Data Wiped on Android

Appointments No

Calendar Memos No

Calendar ToDos No

Call History Yes

Contacts Yes

Email Boxes No

Memory Card Yes

Notes No

SMS and MMS SMS only

Tasks No

Feature Supported for Android

24 Device Feature Support Copyright © 2012, Juniper Networks, Inc.


Technical Support

For technical issues, contact your administrator.

Known Issues and Limitations

Android has limitations in its support for certificates. If you experience the "No cert"

error, or if Junos Pulse closes unexpectedly when you try to connect, contact your

administrator.

At this time, you can only send log files to the administrator using email. No other

methods are supported.

Although Photo and Video Share appears as an option when you select Send Logs, it

is not a valid method for sending logs. You should not select that option when sending

log files to the administrator.

When the device is locked by either the Handset Lock command or the Lock on SIM

Change command, you may still be able to access the device’s Home screen and the

Notifications screen.

If a device does not have cell service, it cannot receive commands. For example, if a

device is connected only through WiFi, commands such as Lock and Wipe are not

received by the device.

If the Device Administrator is not activated, automatic removal of malware and

prohibited applications, as well as the automatic application removal feature, are

only available on certain Samsung devices. Please refer to the Junos Pulse Supported

Platforms Guide for details.

Copyright © 2012, Juniper Networks, Inc. Technical Support 25

http://www.juniper.net/techpubs/en_US/junos-pulse-mobile3.0/information-products/pathway-pages/junos-pulse-mobile/index30.html

http://www.juniper.net/techpubs/en_US/junos-pulse-mobile3.0/information-products/pathway-pages/junos-pulse-mobile/index30.html

26 Known Issues and Limitations Copyright © 2012, Juniper Networks, Inc.

Index

Index

A

allowed suspicious applications . . . . . . . . . . . . . . . . . . . . .11allowed suspicious applications screen . . . . . . . . . . . . . . . .16anti-theft features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

alarm on and off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21GPS location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21GPS theft . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21send backup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21sim change . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20wipe handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

antivirus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10definitions update. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11last scanned for viruses . . . . . . . . . . . . . . . . . . . . . . . . . .11scan file or folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11view allowed suspicious app . . . . . . . . . . . . . . . . . . . . . .11view scan results . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

automatic application removal . . . . . . . . . . . . . . . . . . . . . .13automatic URL registration . . . . . . . . . . . . . . . . . . . . . . . . . .7available features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

B

back up data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18

C

clear data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21connecting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2, 4

add a connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2certificate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3status icon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4status screen, full VPN . . . . . . . . . . . . . . . . . . . . . . . . . . .4URL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

D

device administrator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9download application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

E

EULA. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

F

feature support chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23

I

installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

L

license code. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

limited access, non-compliance . . . . . . . . . . . . . . . . . . . . . . 6

M

malware applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14malware detection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12manual registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7minimal UI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22monitor and control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

N

notifications icon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

P

prohibited applications . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

R

restore data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

S

scan results

malware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14prohibited . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13prohibited applications. . . . . . . . . . . . . . . . . . . . . . . . . . 13suspicious . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15viruses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

scan results screen . . . . . . . . . . . . . . . . . . . . . . . . . . . 11, 12secure connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4security features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

antivirus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10automatic URL registration. . . . . . . . . . . . . . . . . . . . . . . . 7license code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8manual registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7register for. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

security settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19suspicious applications . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

allowed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

U

uninstall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21user interface modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

V

viruses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

W

WIFI only devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Copyright © 2012, Juniper Networks, Inc. Index 1

2 Inde
x Copyright © 2012, Juniper Networks, Inc.

Documents

Junos Pulse for Google Android - Juniper Networks · 2014-09-23 · Installing and Using Junos Pulse for Google Android Figure 10: WIFI only Device Manual Registration Example Once