Junos Pulse for Google Android - Juniper Networks 2014-09-23¢  Installing and Using Junos Pulse for

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  • March 2012

    R1

    Release

    3.2

    Copyright © 2012, Juniper Networks, Inc.

    Junos Pulse for Google Android

    User Guide

  • ii Copyright © 2012, Juniper Networks, Inc.

    Juniper Networks, Junos, Steel-Belted Radius, NetScreen, and ScreenOS are registered trademarks of Juniper Networks, Inc. in the United States and other countries. The Juniper Networks Logo, the Junos logo, and JunosE are trademarks of Juniper Networks, Inc. All other trademarks, service marks, registered trademarks, or registered service marks are the property of their respective owners. Juniper Networks assumes no responsibility for any inaccuracies in this document. Juniper Networks reserves the right to change, modify, transfer, or otherwise revise this publication without notice. Products made or sold by Juniper Networks or components thereof might be covered by one or more of the following patents that are owned by or licensed to Juniper Networks: U.S. Patent Nos. 5,473,599, 5,905,725, 5,909,440, 6,192,051, 6,333,650, 6,359,479, 6,406,312, 6,429,706, 6,459,579, 6,493,347, 6,538,518, 6,538,899, 6,552,918, 6,567,902, 6,578,186, and 6,590,785. Copyright © 2012, Juniper Networks, Inc. All rights reserved.

    M3/23/12

  • Table of Contents

    Downloading and Installing Junos Pulse...........................................................1 Available Junos Pulse Features...................................................................1

    Adding a Secure Connection ............................................................................2 Connecting.......................................................................................................4

    Viewing Connection Status Icon ................................................................4 Viewing Connection Status Screen.............................................................4 Limited Access...........................................................................................6

    Using Security Features....................................................................................6 Registering Security...................................................................................7 AntiVirus .................................................................................................10 Malware, Prohibited Application, and Suspicious Application Detection ..12 Monitor and Control ................................................................................17 Back Up Data...........................................................................................18 Security Settings ......................................................................................19

    Anti−Theft Features.........................................................................................20 Uninstalling or Clearing Data .........................................................................21 User Interface Modes .....................................................................................22 Device Feature Support..................................................................................23 Technical Support ..........................................................................................25 Known Issues and Limitations .......................................................................25

     iii

  • iv 

  • Installing and Using Junos Pulse for Google Android

    Junos Pulse lets you access protected network resources from your Google Android™

    device. It also protects your device against viruses and malware, and includes tools to

    reduce the inherent risks of a lost or stolen device.

    Additional information for Junos Pulse, including information on supported platforms,

    can be found at http://www.juniper.net/support/products/pulse/mobile/

    Downloading and Installing Junos Pulse

    Use the following instructions to download and install Junos Pulse software on Google

    Android devices.

    Informational Note: The Junos Pulse client is available from the Google Play application store.

    1. From your Android device, download the Junos Pulse software directly to the

    device. Once downloaded, Junos Pulse installs automatically.

    2. Once the application has been downloaded and installed, the Junos Pulse icon

    appears in the applications menu. See Figure 1 on page 1.

    Figure 1: Junos Pulse in the Applications Menu

    3. The first time you start Junos Pulse, the End User License Agreement appears. You

    must Accept the license to begin using Junos Pulse.

    Available Junos Pulse Features

    Informational Note: Your administrator decides which Junos Pulse features are available to you. While all available features are described in the following sections, you

    may not see them all. Refer to “User Interface Modes” on page 22 to understand the

    different UI modes and their corresponding feature sets for Junos Pulse.

    Junos Pulse can include the following features (see Figure 2 on page 2):

    Copyright © 2012, Juniper Networks, Inc. Downloading and Installing Junos Pulse 1

    http://www.juniper.net/support/products/pulse/mobile/

  •  Connections: Lets you add, edit, and remove corporate network connections.

     Intranet: Provides Web links configured by your administrator.

     Email: Launches your email application.

     Security: Provides access to security features.

     Status: Lets you view, delete, and email log files, which you might need to do in a troubleshooting operation. The log files show all security incidents, such as virus scan

    times and viruses discovered. If you have an established VPN connection, you can

    also view the status of that connection from this screen.

     About: Provides software version information.

    Figure 2: Available Features

    Adding a Secure Connection

    Junos Pulse uses your device’s 3G, 4G, Edge or WiFi connectivity to establish an

    authenticated connection to a protected network. You can add a connection for each

    different network to which you connect. This is a secure VPN connection to your

    corporate network.

    To define a connection, do the following:

    1. Start Junos Pulse.

    2. Select Connections (see Figure 2 on page 2).

    3. Select Add Connection (see Figure 3 on page 3).

    2 Adding a Secure Connection Copyright © 2012, Juniper Networks, Inc.

  • Installing and Using Junos Pulse for Google Android

    Figure 3: Add a Connection

    4. Enter the connection properties as follows (see Figure 4 on page 4):

     Connection name: A descriptive name.

     URL: The Web address provided by your administrator.

     Uses Certificate: Select this check box if your administrator has provided you with a digital certificate. If you do not use a certificate, you may have to provide a

    username and password when you connect.

     Certificate Path: This box is available if you selected the Uses Certificate check box. Select Pick to browse to the certificate file.

     Key Path: This box is available if you selected the Uses Certificate check box. Select Pick to browse to the network key provided by your administrator.

    5. Select Create Connection. Your connection is now created and saved.

    Copyright © 2012, Juniper Networks, Inc. Adding a Secure Connection 3

  • Figure 4: Create a Connection

    Connecting

    Once you have configured your connection, select the Connect button (see Figure 2 on page 2).

    If the Select Connection field does not default to the correct connection, you can select it from the pulldown menu. You may have to enter additional information required by

    your network when you are establishing a connection.

    Viewing Connection Status Icon

    The status of your current connection appears at the bottom of the Junos Pulse window

    in the form of an icon. The appearance of that icon indicates whether the connection is

    active, inactive, or limited by policy non−compliance (see Limited Access on page 6).

    The active connection icon also appears in the status bar at the top of your device

    screen. When you close Junos Pulse, that icon remains visible as long as your VPN

    connection is active.

    Viewing Connection Status Screen

    When you have an established, full VPN connection (not all devices support full VPN

    capability), selecting the Status button in the main screen (see Figure 2 on page 2) displays VPN information similar to that shown in Figure 5 on page 5.

    Active Connection No Session Limited Access

    4 Connecting Copyright © 2012, Juniper Networks, Inc.

  • Installing and Using Junos Pulse for Google Android

    Figure 5: VPN Connection Status Screen

    From the Notification bar, the following notification also appears when you have an

    active VPN connection. See Figure 6 on page 5.

    Figure 6: VPN Notification

    Copyright © 2012, Juniper Networks, Inc. Connecting 5

  • Limited Access

    To ensure the integrity of mobile devices that are accessing network resources, an

    administrator can enforce a security policy with which mobile devices must comply in

    order to connect to the network. If a device is found to be non−compliant when attempting a secure network connection, only limited network access may be granted.

    When your device is non−compliant, you are prompt