July/August 2014

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July/August 2014 Business Central Magazine

Text of July/August 2014

  • Monday Friday 5-10 p.m.

    Saturday, Sunday& holidaysnoon-8 p.m.

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    No appointment needed.

    Common conditions treated:

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    minor injuries from motor vehicle collisions

    pediatric illness and injuries

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    serious cuts requiring stitches

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    Visit centracare.com for current wait times.


    Evenings&WeekendsCentraCare Health Plaza

    UrgencyCenter_BusCentral_Ad_Layout 1 5/5/14 8:37 AM Page 1

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  • Profit

    10 Book ReviewTipping Sacred Cows; Kick the Bad Work Habits that Masquerade as Virtues by Jake Breeden

    10 News ReelWhats happening and whos movingBusiness news from around Central Minnesota.

    12 Getting GoingTo Be in Business

    14 Your Voice In GovernmentSt. Cloud Area Evening at the Capital

    17 New in TownMelinda Vonderahe, Times Media

    18 The Trouble with BusinessTough DecisionsLearning to make the tough decisions will help you take your business to the next level.




    Startups Aimed at Women

    Thoughtful Leaders

    The Best Smartphone for Business

    Healthcare Startups and FDA




    46 FeatureGrowth TrajectoryWomen-owned businesses have been making headlines for 25 years. Today their employment and revenue growth outpaces the rest of the economy.

    56 Special FocusJobs An aging population puts healthcare in the job-creation drivers seat.

    58 Business SpotlightBrian and Dolora Musech, Batteries Plus Bulbs

    Special Sections48 Women in Business Directory

    54 Senior Health & Living

    This Issue

    38 COVER STORY WERE HERESince 1997 Royal Tire has been following an aggressive growth strategy. Yet this home-grown company prides itself on maintaining the same family feel it has cultivated for over 60 years.


    Presidents Letter Editors Note Business Calendar Top Hats Network Central

    6 8 16 2420














    26 Doing GoodCommunity Impact Plaza Park Bank

    28 TechStrategiesProven AbilityFacebook remains the top social media player for businesses of all sizes and types.

    Management Tool Kit30 Game ChangerMinnesotas minimum wage law is changing. Heres a playbook to help keep you on the right side of the foul line.

    32 Civility in the Workplace Unhappiness in the office is costing U.S. companies $450 to $550 billion a year.

    Economy Central presented by Falcon Bank34 Opportunity or Threat?The North Dakota oil boom is stretching its economic fingers into Central Minnesota.

    36 2013 Annual Cost of Living Comparison


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  • 6 Bus i ne ss Cen t ra l Maga z i n e JULY /AUGUST 2 014

    Main Phone 320-251-2940Automated Reservation Line

    320-251-2940, ext. 126Program Hotline

    320-251-2940, ext. 125email: information@StCloudAreaChamber.com

    www.StCloudAreaChamber.com ST. CLOUD AREA CHAMBER

    OF COMMERCE STAFF President | Teresa Bohnen, ext. 104Vice President | Gail Ivers, ext. 109

    Director of AdministrationJudy Zetterlund, ext. 106

    Special Events Coordinator Virginia Kroll, ext. 105

    Communications & Workforce Development Coordinator Whitney Bina, ext.130

    Membership Sales Specialist Jaime Buley, ext. 134

    Administrative AssistantVicki Lenneman, ext. 122Administrative AssistantCindy Swarthout , ext. 100Administrative AssistantSharon Henry, ext. 124

    CONVENTION & VISITORS BUREAU STAFFMain Phone: 320-251-4170

    Executive DirectorJulie Lunning, ext. 111

    Director of Convention Sales Lori Cates, ext. 113

    Director of Sports & Special EventsKelly Sayre, ext. 128

    Director of Visitor ServicesJean Robbins , ext. 129

    Sales ManagerNikki Fisher, ext. 110

    2013-14 BOARD MEMBERS

    Jim BeckMinnesota School of Business

    Gary BergG.L. Berg Entertainment,

    Performing Artists & Speakers Jason Bernick

    Bernicks - Beverages & VendingCraig Broman

    St. Cloud Hospital/CentraCare Health, Past Board Chair

    Neil FranzFranz Hultgren Evenson, P.A.

    Jayne Greeney SchillSt. Cloud Area School District #742

    Jim GruenkeMark J. Traut Wells

    John HergesFalcon National Bank, Board Chair

    Diane MendelPlayhouse Child Care

    Kris NelsonCustom Accents, Inc., Board Vice Chair

    Mark OsendorfXcel Energy

    Dr. Earl Potter, IIISt. Cloud State University

    Roger SchleperPremier Real Estate Services

    Jodi SpeicherThe Good Shepherd Community

    Bea WinklerPine Cone Pet Hospital

    Chriss WohlleberLe St. Germain Suite Hotel

    After 15 years of asking the Minnesota state legislature for funds to expand St. Clouds Rivers Edge Convention Center, we have achieved success!

    I have worked on this project since the first day I walked into our Chamber as president. My paper file is 4 feet high. This year, finally, the state granted us $11.56 million to finish the final phase of the project, a parking ramp, which will allow the facility to realize its full potential.

    Many people deserve thanks, with St. Cloud Mayor Dave Kleis chief among them. Dave worked on the project as a state senator, then from a different perspective as mayor. His decision five years ago to fully partner with the Chamber and CVB on advocacy and promotion for the project was a good one.

    Along the way, our state legislators played key roles in the project. Since Senator John Pederson and Representatives Tama Theis and Zach Dorholt took the final votes to approve the project, I will extend thanks to them, and include all the others who took positive votes along the way by association.

    Key to keeping our project front and center was House Capital Investment Committee Chair Alice Hausman. She

    is a true visionary and leader. Thank you, Alice, for your friendship and your genuine love for the state of Minnesota (especially the piece of your heart that belongs to the St. Cloud area).

    I cannot wait for the ground breaking. That will certainly be some sweet dirt.

    On top of the Rivers Edge funding success, I took the first direct flight from St. Cloud to Chicago on May 6. Celebration was in the air as we cut the ribbon and the first passengers flooded the gate area.

    We enjoyed a short flight to Chicago and were treated to a behind-the-scenes tour of United Airlines. I even saw the baggage area, which is quite an impressive operation. Then we proceeded to a celebratory dinner with city, state and national dignitaries, and returned to the airport to enjoy a few minutes in the United Club.

    With free parking, short security lines and timely flights, the St. Cloud to Chicago route is a winner. If Chicago is not your destination, convenient connections will take you anywhere in the world. The connections are not far from the arrival gate, either. Remember the hike from the MSP commuter gates to main terminal gates? Not the case at OHare. It is a primary United hub, and the gates are conveniently located and easy to access.

    Skip all that road construction traffic on I-94 this summer and fly out of St. Cloud. When youre planning travel, go to www.United.com, use STC as your origination point, and enter any city in the world as your destination. When you come home, youll be right at your front door!

    Until next time,

    Its Been a Good Spring!


    Teresa BohnenPresident

    Chamber President Teresa Bohnen and Board Chair John Herges, Falcon National Bank, celebrate the passage of funding to finish the Rivers Edge Convention Center


    In 2008 I had the opportunity to travel to Botswana, Africa with my Aunt Nancy. This was a trip I had been looking forward to since I was in the 8th grade. When we

    discovered that we both had our hearts s