Page 1 of 32
e-Tender enquiry form for Rate Contract for supply of Hearing Aids
e-Tender enquiry form
(Free of cost)
CENTRAL STORES, DIRECTORATE (MEDICAL) DELHI
ESI DISPENSARY COMPLEX, TILAK VIHAR, NEW DELHI-110018
Phone No.28335358 & 28335360, Fax 28335357
LAST DATE OF SUBMISSION OF ONLINE e-TENDER 18.08.2017
Page 2 of 32
IMPORTANT INSTRUCTIONS TO BIDDERS
All bidders/contractors are required to procure class IIIB digital Signature Certificate (DSC) with both DSC
components i.e. signing and encryption to participate in the e-tenders.
Bidders should get registered at https://esictenders.eproc.in.
Bidder can contact our Helpdesk at https://esictenders.eproc.in/ html/support.asp
Bidder needs to submit Bid processing fee charges of Rs.2495/-(Non Refundable) in the form of Demand Draft
from any scheduled bank, in favour of M/S C1 India Pvt. Ltd. Payable at New Delhi for participating in the tender.
Along with the demand draft, bidder needs to send a covering letter mentioning about the payment details,
company name, address, payment towards ESIC Bid processing fees (mention the tender ID and Tender Title).
The payment should reach at the below mentioned address, one day before the due date and time of Bid
Kind Attention: Mr. Mohit Chaouhan
M/s C1 India Pvt.Ltd.
301,Gulf Petro Chem Building, Ist Floor,
Note: Payment will be approved only after physical receipt of Demand Draft.
Page 3 of 32
Headings Page No.
1 Date sheet 4
2 e-Tender enquiry 5-6
3 Instruction to bidders 6-8
4 Conditions of Contract 9-18
5 Schedule of Requirement 19
6 Technical Bid(Annexure-S) 20
7 Price Bid(Annexure-P) 21
8 Contract form 22
10 Undertaking of the firm(Annexure-A) 23-25
11 Mandate form(Annexure-B) 26
12 Bank Guarantee Form For Performance Security(Annexure-C) 27
13 Lowest Rate Certificate (Annexure-D) 28
14 Authority letter(Annexure-E) 29
15 Checklist of the documents((Annexure-F)
16 Specifications & Allied Technical Details
(LIST OF ITEMS AND THEIR SPECIFICATIONS)
Helpdesk contact No. 28335358 & 28335360, Fax 28335357
Page 4 of 32
Name of the e-Tender : DMU-16/55/ RC/ Hearing Aids /2017/CS
e-Tender Date Sheet
Details Dates & time
1. Period of availability of e-Tender Enquiry
document on ESIC website- www.esic.nic.in
CPP Portal- www.eprocuregov.in and ESIC
21.07.2017 to 18.08.2017 up to 11.00AM
2. Pre-bid meeting 31.07.2017 at 11.00AM at Conference hall,
Directorate (Medical) Delhi, Tilak Vihar,
New Delhi – 110018
3. Last date of Manual and online Technical Bid
18.08.2017 up to 11.00AM
4(i) Opening of online technical Bid and manual
technical Bid cover
18.08.2017 at 11.30AM at Conference hall,
Directorate (Medical) Delhi, Tilak Vihar,
New Delhi – 110018.
4(ii) Result of Technical Bid Will be communicated over Phone/ Email/ SMS to
4(iii) Representation w.r.t Technical Bid result Will be accepted only within 3 working days of the
declaration of result.
5. Opening of Online Price Bid at ____AM at Conference hall, Directorate
(Medical) Delhi, Tilak Vihar, New Delhi – 110018
and information will be communicated to
technically eligible bidders over Phone/ Email/
6. Validity of offer 365 days from the last date of submission of e-
If the date of opening of tenders is declared a public holiday, the tenders shall be opened on the next working day
at the same venue and time. However, the bid shall be accepted at the site of ESIC e-Procurement portal -
https://esictenders.eproc.in as per the original schedule, without extension.
All bidders are requested to check further notifications / updates if any on ESIC website - www.esic.nic.in,
dmdesic.nic.in & ESIC e-Procurement portal - https://esictenders.eproc.in.
Page 5 of 32
e-Tender Enquiry No.DMU-16/55/ RC/ Hearing Aids/2017/CS
EMPLOYEE STATE INSURANCE CORPORATION
Room No.5,8,Central Stores, Directorate(Medical)Delhi, Tilak Vihar, New Delhi-110018
Subject: Formation of ESIC RATE CONTRACT for supply of Hearing Aids to beneficiaries as advised by ESI
Institutions of Delhi/New Delhi/Noida region valid for two years from the date of finalization.
1. e- Tenders are hereby invited by Manager Stores, Central Store on behalf of Director(Medical)Delhi under two
bid system for formation of ESIC Rate Contract for Supply of Hearing Aids through e-procurement portal of
ESIC - https://esictenders.eproc.in as per specification detailed in (Annexure-S) for a period of Two years
2017-19 along with hard copy of the following documents in a sealed Envelope superscribed as e-Tender No.
DMU-16/55/RC/Hearing Aids /2017/CS
1.1 EMD as specified in Instruction to bidders.
1.2 Affidavits as per clause 5 of Tender document.
2. e-Tender Enquiry Form may be viewed online or downloaded by the bidders from the website –
http://esic.nic.in & www.dmdesic.nic.in , www.eprocuregov.in and https://esictenders.eproc.in .
2.1 It is mandatory for all bidders to have valid Class III B Digital Signature Certificate (both with signing and
encryption component) from any certifying agency as per Information Technology (IT) Act, 2000 for
submitting e-bid at the ESIC e-procurement Portal https://esictenders.eproc.in. Bidders can contact
helpdesk at https://esictenders. eproc.in/html/support.asp
2.2 Bidders should get registered at https://esictenders.eproc.in.
2.3 Bidders needs to submit bid processing fees charges of Rs. 2495/- (non-refundable) in the form of Demand
Draft from any scheduled bank in favour of M/s C1 India Pvt.Ltd. payable at New Delhi for participation in the
e-Tender of Hearing Aids.
2.4 Along with the Demand Draft, Bidder needs to send a covering letter mentioning about the payment details,
company name, Address, Payment towards Bid Processing Fees(Mentioning the Tender ID and Tender Title).
2.5 The payment should reach at the below mentioned address, at least one day before the due date and time of
M/s C1 India Pvt.Ltd.
301,Gulf Petro Chem Building,Ist Floor,
2.6 Tenderer’s ID / Profile will be activated for participation & bid submission only after the receipt of Demand
Drafts for Bid Processing fees, failing which the tenderer will not be able to register & participate in the e-
tender. It is in the interest of the tenderer to submit Bid Processing fees well before the last date of
submission of the tender in order to ensure participation. All profile activations will be done on ESIC
working days during working hours.
2.7 Notwithstanding this, evaluation & finalization of Rate Contract will be based on e- bid submitted by the
tenderer. It will be the sole responsibility of the tenderer to scan and upload clear and legible documents
for assessment failing which the tender will be liable for rejection.
3. It is proposed to enter into a Running Rate Contract with firms which fulfill the eligibility criteria approved by
ESI Corporation for supply of Hearing Aids enumerated in the schedule annexed. The eligibility criteria
have been given in the terms and conditions. Firms intending to participate in the Rate Contract should first