Business and Dining Etiquettes

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    BUSINESS AND DINING

    ETIQUETTES

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    G*EETINGS AND INT*+DUTI+NS

    • on"ey warmth and re!pect throu(h e-pre!!ion of theeye

    • A (enuine !mile i! preferred any day

    • .ho to introduce /r!t0

     – Introduction! are (uided by hierarchy 1 a per!on of le!!erauthority i! introduced to the per!on of (reater authority

     – Bo!! to a client

     – iti2en to a (o"ernin( o3cial

     – Introduce a party (ue!t to the (ue!t of honor

    • Be con/dent and !how openne!! throu(h body lan(ua(e

    • 4and !ha)e!

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    5E*S+NA6 G*++7ING AND 8+*7A6

    D*ESSING

    • 4air

    • 8ace 1 beard!

    • 4and!

    5er!onal hy(iene• 8ormal dre!! code

     – Neutral and con!er"ati"e color! of pant! and !hirt!

     – Bu!ine!! !uit!• Steel (rey, blue, blac) or brown

     – Do not wear a !hort#!lee"ed !hirt under the !uit

     – Tie! 1 coord color! and well )notted 6en(th of tie 1 tip ofthe tie to reach bottom of the belt buc)le 7edium width,!il) tie!

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    5E*S+NA6 G*++7ING AND 8+*7A6

    D*ESSING

    • 8ormal dre!! code0

     – Shoe! 1 coord with clothe!

     – Belt 1 Blac)9brown 1 matchin( the !hoe Small !lee) !teelbuc)le 6eather

     – Soc)! 1 lean and color coord with trou!er! Soc)! aree-ten!ion of trou!er! 6en(th 1 when cro!!#le((ed no :e!hto be "i!ible

     – 4and)erchief 1 .hite, cotton, (ood $uality

     – .allet 1 Slim leather wallet of (ood $uality

     – ;ewellery 1 6e!! i! more u

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    BUSINESS ASUA6S

    • U!ually worn for o3ce partie! or while ta)in( client!out for dinner

    • 7ay al!o wear on 8riday!, where acceptable

    • Be aware of your or(ani2ation=! dre!! code

    • +3ce wear the!e day! ha! become more ca!ual and

    comfortable

    • Bu!ine!! i! a rela-ed !tyle of dre!!in(0 mi-in( ca!ualelement! with !mart ba!ic! and !till loo) profe!!ional

    • No loud print! and color! No tie• Shirt! with open, collar!, cotton trou!er! !uch a!

    )ha)i!, chino!, corduroy! and linen !lac)! 1 allappropriate for o3ce

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    BUSINESS ASUA6S

    • 7a)e !ure 1 wa!hed, well /tted and ironed

    • Sport! >ac)et in na"y#blue, dar) (rey or blac)

    in the winter!

    • 7occa!in! loo) (ood with )ha)i! or corduroy!• No !port! !hoe! to o3ce

    • 7u!t a"oid wearin( t#!hirt! with lo(o or!tatement! or torn >ean! and re"ealin(

    clothe! in o3ce

    • hec) your !chedule for the day at the timeof decidin( your clothe!

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    BUSINESS ASUA6S

    • Dre!! more con!er"ati"ely a! a !i(n ofprofe!!ional re!pect

    • Better to be o"erdre!!ed than bein(

    underdre!!ed• Don=t be cau(ht inappropriately dre!!ed

    • 8or women 1 ma)e up !hould be li(ht andcarefully applied

    • ?eep nail! trimmed and clean

    • .omen to wear medium#heeled !hoe! @to C inche!

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    .+*? 56AE ETIQUETTE

    • A notice !een in an o3ce0 – Thi! department re$uire! no phy!ical

    /tne!! pro(ram E"eryone (et! enou(h

    e-erci!e throu(h0• ;umpin( to conclu!ion!

    • 8lyin( oF the handle

    • *unnin( down the bo!!

    • Dod(in( re!pon!ibility

    • 5u!hin( their luc) and

    • ?ni/n( friend! in the bac)

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    *ES5ET TI7E

    • Ne"er, ne"er, ne"erH be late

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    .+*?56AE ETIQUETTES

    • Body lan(ua(e

    • E"eryday courte!ie!

    • .a!hroom eti$uette!

    • 7ana(in( con:ict 1 be careful not to bebranded a! a di3cult per!on

    • *ecei"in( "i!itor! in o3ce

    •  Telephone eti$uette!• ell phone eti$uette!

    • 7eetin( eti$uette!

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    DINING ETIQUETTES

    • .hen in doubt, follow the lead of theho!t Be a (ood ob!er"er and $uic)learner

    • 7a)in( noi!e with cutlery, chewin(while !pea)in( and blowin( on the!oup 1 N+

    • ?now when it i! time to eat and tal)

    • hew with the mouth clo!ed

    • Eat in !mall bite! or portion!

    • Silence 1 when new di!h !er"ed

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     TAB6E SETTING

    •  Table !ettin( i! the layout of croc)ery and cutlery re!ol"in(which to#implement#for#which#di!h dilemma

    • General rule 1 Start from the out!ide and wor) inward!

    *i(ht – *ound !oup !poon 1 far ri(ht

     – Butter )nife

     – 8i!h )nife or medium !i2ed )nife

     – ?nife for meat

    • 6eft – Small for) for alternati"e or additional !tarter 1 far left

     – 8i!h for) or for)

     – 8or) for meat

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     TAB6E SETTING

    •  Top – De!!ert !poon

     – 8or)

    • All for)! and !poon! placed with hollow up

    • All )ni"e! placed with !harp end facin( inward!

    •  Two to four (la!!e! of "ariou! !hape! at the top ri(hthand corner

     – 6ar(e (la!! for water – Small one for !oft drin) or

     – Two additional (la!!e! for wine! 1 white and red

     – Neare!t (la!! i! the /r!t to be u!ed

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     TAB6E SETTING

    • Nap)in – 5ut nap)in on lap a! !oon a! !eated

     – Nap)in meant to catch food fallin( into

    one=! lap or for dabbin( the crumb!from one=! lip!

     – Ne"er u!e nap)in to wipe the face or

    no!e or in cleanin( of cutlery

    • utlery awarene!!

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     TAB6E SETTING

    • Eatin( con!ideration! – ?eep your elbow! oF the table when

    eatin(

     – Alway!, !ometime! and ne"er0• .ri!t! may be alway! "i!ible

    • 8orearm! may be !ometime! "i!ible

    • Elbow! !hould ne"er be "i!ible on the table

     – Brin( food to mouth, not mouth to food

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     TAB6E SETTING

    • hew $uietly, mouth clo!ed and don=t tal) witha full mouth

    Eatin( !oup

    • Brea)in( Bread

    • 7ana(in( di3cult food – Be!t to a"oid di3cult to eat food! at a bu!ine!! meal

     – .hen no choice 1 follow the ho!t

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    D+=!

    • Get prepared to be con"er!ational

    • .hen dinin( !it up !trai(ht and drin) from thewater (la!! to your ri(ht

    ut one bite at a time and in !mall portion!• Be polite to the waiter 1 plea!e, than) you

    • Dinin( i! not a race to !ee who can /ni!h /r!t1 eat at the pace of the ho!t or ho!te!!

    • Snee2in( or cou(hin( 1 turn your head awayfrom the table and co"er the mouth

    •  Turn oF cell phone upon enterin( dinin( area

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    D+N=T!

    • Do not ma)e !lurpin( @!uc)in( or yummy!ound! Eatin( !hould be !oundle!!

    • 5er!onal relation!hip!, recent partie!,

    politic!, !port! or reli(ion !hould bea"oided a! topic! of !mall tal)9di!cu!!ion

    • A"oid di!cu!!in( dietary re!triction! anddownplay per!onal food preference!

    • A"oid ha"in( more than one to two drin)!@alcohol 1 )now your limit!

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    D+N=T!

    • Do not u!e toothpic)! without co"erin( themouth

    • Do not eat a! if thi! i! your la!t meal 1 eat li)e

    a human, not li)e a wolf or a bird• Do not lea"e per!onal belon(in(! on the table

    • Do not ar(ue o"er the chec) or to pay the tipthe ho!t mu!t ta)e care of both

    • Do not ha"e !oup directly from the bowl Donot dip food into the !oup

    • Do not !mo)e durin( the meal

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    A BAD GUEST

    •  The one who arri"e! "ery late and ha! notinformed the ho!t before

    .hen one i! outra(eou!ly dre!!ed or poorlyand drably dre!!ed

    • .hen one ma)e! one!elf i!olated

    • .hen one doe! not mi- with the oppo!ite(ender and (et the (roup! to mo"e to(ether

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    A BAD GUEST

    • .hen one ho(! the con"er!ation, (i"e!opinion! on e"erythin( and u!e! theword JI= many time!

    • .hen one demand! food that i! notthere or i! aller(ic to e"erythin( coo)ed

    • .hen one (et! drun), !lur! and !way!and tal)! too much

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    *+SS#U6TU*A6 +NSIDE*ATI+NS

    • Eti$uette i! 1 the form!, manner! and ceremonie!e!tabli!hed by con"ention a! acceptable or re$uired in!ocial relation! in a profe!!ion or in o3ce life

    • *eally about re!pect, (ood manner! and (ood beha"ior

    • ?now the "alue!, eti$uette and protocol! of diFerentculture!9countrie!

    • orporate eti$uette i! about the other per!on=!!en!iti"itie! and !en!ibilitie! 1 not about bein( corrector incorrect