Business etiquettes roby

ARISE TRAINING & RESEARCH CENTER

BUSINESS ETIQUETTES


WHAT IS ETIQUETTE?

“The decorum which enables people to excel and succeed in today’s corporate culture."


WHY ETIQUETTES .. ?

Global workforce

International clients

Joint ventures


INNER CORE

Appearance become direct

Attitudes reflections of

Behaviors of employees company and brand.


Forms Of Business Etiquette

Meeting etiquette

Wardrobe etiquette

Dinning etiquette


Business Professional Attire


MEETING ETIQUETTE


Art of grooming

Clothing and accessories suitable for different occasions-footwear , makeup, hair care, skin care.

Personal hygiene

Dress for the occasion and the time of the day


WHAT IS TOO.. CASUAL?


Art of greeting

EYE CONTACT


SOCIAL GAZE


INTIMATE GAZE


Style of greeting- a handshake, a namaste, a bow


Palm Power


AGGRESSIVE VS TAKING CONTROL


DON’T TRUST VS POLITICIAN


WEAK CHARACTER VS TOUGH GUY


PERFECT HANDSHAKE


INTRO

Introducing oneself

Introducing accompanying colleagues to clients and vice versa

Addressing a client or customer


Dining

When invited as a guest

Art of ordering a meal or dish off the menu

Table seating

Wines

Art of summoning a waitperson

Art of tipping

Thanking


NOW WHAT IS ETIQUETTE

A BIT OF FLEXIBILTY

AND

ADAPTATION TOWARDS OTHER CULTURES


▪Handling foreigners with ease▪Awareness of the common customs and social graces▪Subjects to be aware of but avoid discussing▪Discussing local customs appropriately


When someone asked me how to be rude to his

mother-in-law without getting caught , I replied that the only way to do that is by keeping extremely POLITE.

- miss manners

THAT’S ALL ETIQUETTES


PERSONALITY DEVELOPMENT

PHYSICA

L

SOCIALOGICAL

PSYCHOLOGIAL SP

IRITUAL

PERSONALITY

DEVELOPMENT


HOLISTIC DEVELOPMENT


THANK YOU

A.ROBERT MARIA VINCENT