Final Business Etiquettes

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BusinessBusiness

EtiquetteEtiquette

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Contents

What is Etiquette?

DAY ONE

DAY TWO

DAY THREE

DAY FOUR

DAY FIVE

DAY SIX

COMMON MISTAKES

SMILE

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Etiquette

A set of rules that allow us to communicate and

interact in a civilized manner.

Politeness

Poise

Confidence

A code that governs the expectations of socialbehavior

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DAY ONE


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The Perfect Business Attire

Wear clothes which makes others to

feel good about you

Wear clothes which gives ahygienic,

confident, and contemporary look

Wear clothes which will not make you

stick out of the crowd

Understand the mood, situation,

culture, and the time while dressing up

Dress with clothes that suit you both in

fit and in color

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The Perfect Business Attire

Dress for the occasion

Avoid over-accessorizing

Steer clear ofanything too

gaudy, too short, or too tight

Think of Casual Friday as if it

were an ordinary day without a

necktie or business suit and,

you still have to look

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Make a Good First Impression

They said it takes 15 seconds to make agood first impression, and the whole lifeto undo it if it is not a good one.

Avoid slang

Establish eye contact

Avoid the hug

Always introduce yourself

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Code of BehaviorSix Ss to Meeting/Greeting

1. Sta

nd Shows respect

2. Smile

Encourages a smile from the recipient

3. See Look into recipients eyes

4. Shake

Utilize proper greeting

5. Speak

Speak your name slowly and distinctly

6. Say

Say the recipients name back

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DAY TWO


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The Business Introduction

In business introduction, rankand

position takes precedence over

gender orage.

To introduce a colleague to a

senior ora client to the boss,

always say the most important

persons name first.

Introduce the colleague to the

senior, not vice versa.

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Business Referrals

Referrals are invaluable to

the business

Thank the person who give

the referral ora sales lead

It could lead to new

horizons

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HANDSHAKE

Handshake is the

universally accepted way of

greeting. It should be warm, palm-to-

palm handshake, lasting for

4-5 seconds. It should not be loose nor

too tight.

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DAY THREE


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Telephone A Necessity?

Always call during regular

business hours.

Call back within 24 hrs forany kind of voice mail ora

missed call

Remember cell p

hones

arefor emergency, so switch off

them while going fora

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Effective Business E-Mails

Always reply to all emails

within 24 hours.

Always use sentence case.

UPPER CASE means you

are shouting, and lower case

means you are lazy.

Use your email signature

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DAY FOUR


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The Business Lunch/Dinner

Remember, business lunch

is for networking, and not

only for eating.

Eat something at home

before going to the lunch

Place the napkin properlyand do not use it to wipe off

face and nose.

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Social Situations: How not to be a SocialOutcast

View the event as an opportunity tonetwork.

Prepare some small talk in advance.

Dress appropriatelySeek out the host to show appreciationfor the event.

Remember, people are taking notes.D

ont give th

ema

performance t

hey willremember forever.

Do not drink or eat way too much.

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DAY FIVE


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Cubicle Etiquette

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Imagine an invisible door. Dont just

enter someones cubicle.

If they look deep in thought, leave

them alone.

If t

hey

are on t

he p

hone, dont try toget theirattention with gestures.

Be aware how your voice projects.

Others can hear what you say, and

could judge you by your words.

Keep personal phone conversations

to a minimum.

Keep your cubicle ne

at

anduncluttered.


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Value Time, Value Business

Be time conscious and

stick to the rule of

punctuality

Time is precious, utilize

it to the maximum

Complete your work ontime to get great

business

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DAY SIX


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Friendly Office Environment

Be polite and

courteous to every

one, even to thosewhom you dont like

This avoids negative

tension and fights inthe office

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Common Etiquette Mistakes

Making introductions in the wrong order.

Showing up late foran important appointment.

Talking on your cell at the table or during events.

Improper napkin use.

Drinking too muchat functions.

Walking into a persons cubicle without askingpermission.

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1425 August 201025

A SMILEA SMILE costs nothing,costs nothing,

but gives much. Itbut gives much. Itenriches those whoenriches those who

receive, without makingreceive, without makingpoorer those who give. Itpoorer those who give. It

takes but a moment, buttakes but a moment, butthe memory of itthe memory of it

sometimes last forever.sometimes last forever.


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THANKS

25 August 201026 ILLUMINATI - The Smiling Lions

Documents

Final Business Etiquettes