User-centric designUsability

David Geerts

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Agenda

Introduction User-Centred Design User & Task Analysis Conceptual design & prototyping Experimentation & evaluation Accessibility, usability, likeability, sociability & playability Application domains

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Introduction

On the borderline between Social research of new technologies Their interface in a specific (social) context Technical research of how to adapt new technologies

to users

Closely related to the Human-Computer Interactioncompetence

CUO, SMIT, EDM

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User-Centred Design

Analysis

DesignEvaluation

UsersTasks

Context

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User & Task Analysis

What? analyse users, environment, and

tasks adoption and domestication of

new media in everyday life Methods

contextual inquiry, culturalprobing, experience sampling

design ethnography, proxytechnology assessment, domainanalysis and participativeresearch

Results personas and scenarios design guidelines

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Conceptual design & prototyping

Methods Conceptual model Designing lo-fi prototypes

and hi-fi prototypes Iterative evaluation with

users explorative and qualitative

multi-method approach Results

Designs of the mostimportant screens and theinteraction between them

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Experimentation & evaluation

Methods Lab or field based user

testing Physiological

measurements or eyetracking

Expert evaluation The living lab approach

Results Recommmendations for

changing the interfacedesign

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Accessibility, usability, likeability,sociability & playability

ACCESSIBILITY

FUNCTIONALITY

USABILITY

LIKEABILITY SOCIABILITY PLAYABILITY

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Application domains

Children and technology Communities and

sociability Technologies for the

elderly eHealth Games Interactive television Mobile interaction Tangible interfaces Ubiquitous computing …