Avaya Media Server Monitoring and Management.pptdocshare01.docshare.tips/files/3118/31182389.pdf · DHCP TFTP DSP’ tDHCP, TFTP, DSP’s, etc. Maintenance Architecture. ... FTP folder

Avaya Media Server Avaya Media Server Monitoring and ManagementMonitoring and ManagementMonitoring and ManagementMonitoring and Management

Tony Gallahue– Training Specialist Cross Learning Services

Agenda Agenda Server Monitoring and MaintenanceServer Monitoring and Maintenance

Layers of Management and MonitoringLayers of Management and MonitoringLayers of Management and MonitoringLayers of Management and MonitoringAccessing the Various LayersAccessing the Various LayersServer StartupServer StartupServer StartupServer StartupWeb Interface ToolsWeb Interface ToolsNative Configuration ManagerNative Configuration ManagerNative Configuration ManagerNative Configuration ManagerMaintenance Web InterfaceMaintenance Web InterfaceUse the Linux Bash to Apply PatchesUse the Linux Bash to Apply PatchesUse the Linux Bash to Apply PatchesUse the Linux Bash to Apply Patches

Maintenance ArchitectureMaintenance Architecture

WebWeb--Based Access to S8x00 Media ServerBased Access to S8x00 Media ServerPerform Server MaintenancePerform Server MaintenanceMonitor System Process Status and LogsMonitor System Process Status and LogsC Al P f S t Ad i i t tiC Al P f S t Ad i i t tiCan Also Perform System AdministrationCan Also Perform System AdministrationRequires Java RTE (www.java.com)Requires Java RTE (www.java.com)


System Access Terminal CommandsSystem Access Terminal CommandsAccessing the ACM software process running on the Accessing the ACM software process running on the Media ServerMedia ServerAvailable as a telnetAvailable as a telnet type structuretype structureAvailable as a telnetAvailable as a telnet--type structuretype structureAvailable graphically through Avaya Site Available graphically through Avaya Site Administration’s GEDIAdministration’s GEDI


Gateway AdministrationGateway AdministrationAvailable on G700, G350, and G250Available on G700, G350, and G250Available as a telnetAvailable as a telnet--type structure, embedded web type structure, embedded web manager or AIM’s Network Manager device managermanager or AIM’s Network Manager device managermanager, or AIM s Network Manager device managermanager, or AIM s Network Manager device managerAllows Layer 2 or Layer 3 admin of data resources Allows Layer 2 or Layer 3 admin of data resources (Layer 2/3 functionality depends on gateway model)(Layer 2/3 functionality depends on gateway model)( y y p g y )( y y p g y )

Ethernet ports, WAN Access, DialEthernet ports, WAN Access, Dial--Modem Backup, etc.Modem Backup, etc.Admin of “other” resourcesAdmin of “other” resources

DHCP TFTP DSP’ tDHCP TFTP DSP’ tDHCP, TFTP, DSP’s, etc.DHCP, TFTP, DSP’s, etc.


Media Server/GatewayMedia Server/GatewayAccessible in Several WaysAccessible in Several Ways

Web server access to the Avaya Media Server IP addressAccesses web page with online helpAccesses web page with online help

Telnet from customer LAN to the:Server’s IP address (for Linux Access)Media Gateway Processor IP addressMedia Gateway Processor IP addressLayer-2 Switching Processor IP address

Through the Layer 2 Switching Processor IP addressAccesses the embedded web device manager

Telnet to the server’s IP address to port 5023 to get Communication Manager access

Through Avaya Site AdministrationRemote access through a PPP link (using the Dialup Modem)Through a serial cable (for L2/L3 CLI)Through a serial cable (for L2/L3 CLI)

Media ServerMedia ServerStartupStartup

After server is powered on, software/firmware is started in the following orderstarted in the following order

BIOS – Basic Input/Output SystemLILO – The Linux LoaderLinux KernelInitW t hdWatchdog

Fires up the Log Manager, License Server, GMM, Arbiter, Duplication Manager, and ACMb e , up ca o a age , a d C

Hardware SanityArbiter Activation separation of Server Roles

ActiveStandby

Media ServerMedia ServerBack to the Web InterfaceBack to the Web Interface

Media Server Web InterfaceMedia Server Web InterfaceAvaya Installation WizardAvaya Installation Wizard

The Installation Wizard is intended to assist e sta at o a d s te ded to ass styou in the installation and upgrade processes for S8x00 Media Servers and H.248 Gateways (ie G250 G350 and G700)(ie G250, G350, and G700).It is designed to get the system up and running in a basic installation as quickly as possible.in a basic installation as quickly as possible.Is intended for systems that have a Media Server (ICC or LSP or ESS) with the gateways ( ) g y(local or remote locations).Uses wizards as well as pre-compiled Excel

d h t f d t i t tispreadsheets for data importation

Media Server Web InterfaceMedia Server Web InterfaceAvaya Network Region WizardAvaya Network Region Wizard

The Network Region Wizard assists in setting up e et o eg o a d ass sts sett g upNetwork regions for VoIP environments and assigns gateways to network regions.Includes setting of parameters like

Codec SetsIntra-Network Regions ParametersIntra Network Regions ParametersInter-Network Region Parameters (ie CAC Bandwidth)

Settings to better supportFax, TTY, Modems (using pass-through or RelayT.38 Fax calls64kbps clear channel for BRI apps64kbps clear channel for BRI apps


Media Server Web InterfaceMedia Server Web InterfaceAvaya Native Configuration ManagerAvaya Native Configuration Manager


Media ServerMedia ServerMaintenance Web PagesMaintenance Web Pages

Media ServerMedia ServerAlarmsAlarms

See current ACM Alarms as well as any S AlServer Alarms

Set the address of theSet the address of the Trap Receivers (like HPO or AIM Network Managerg

Media ServerMedia ServerDiagnosticsDiagnostics

Use the “Match Pattern” Field to find

ifi i f lik ispecific info like ipevt for IP events Send log messages

to an external Syslog ServerServer

Media ServerMedia ServerServer ConfigurationServer Configuration

This is where you set yup things like DNS and NTP

Unless you’re setting up the server for the first time, you should use the “configure i di id l i ”individual services” option.

Media ServerMedia ServerData Backup/RestoreData Backup/Restore

Schedule daily/weeklySchedule daily/weekly backups to an onsite and/or offsite FTP serverserver.

It is recommended that you encrypt the file Just do NOT losefile. Just do NOT lose the passphrase or the backup will be unusableunusable.

As of ACM 3.0, emailing of translations is no longer supported.

Media ServerMedia ServerSecuritySecurity

All di llAllows or disallows inbound/outbound access for various server based servicesserver based services

You MUST visit thisYou MUST visit this screen if you intend to use on-board services

On-board services can increase usability but can decrease securityusability, but can decrease security

Media ServerMedia ServerACM User AdministrationACM User Administration

Using the Management InterfacesUsing the Management InterfacesUsing the Management Interfaces Using the Management Interfaces to Update Server with Latest to Update Server with Latest

Updates and PatchesUpdates and Patches

InstallationInstallationApplying Patches and UpdatesApplying Patches and Updates

Upload patches and Updates to the FTP folder of the S8500 using theFTP folder of the S8500 using the Maintenance Web Page

This copies the files to the “/var/home/ftp/pub” folder


Update SAMP module first!!!module first!!!

Update the SAMP module TWICE!!!

Once completed, issue the “sampcmd samp-update status” command p p pat the CLI prompt to verify that it was successful. (Look at the “Version ID” and the “Committed” Boot-type).


How about a definition?

Definition: sudo: Sudo (superuser do) allows a system administrator to give certain users (or groups of users) the ability to run some (or all) commands as root while logging all commands and

arguments. Sudo operates on a per-command basis. It is not a replacement for the shell. Features include: the ability to restrict what commands a user may run on aper-host basis copious logging ofinclude: the ability to restrict what commands a user may run on aper-host basis, copious logging of

each command (providing a clear audit trail of who did what), a configurable timeout of the sudo command, and the ability to use the same configuration file (sudoers) on many different machines.

................................. Source: Redhat 8 0 RPM / Linux Dictionary V 0 16Source: Redhat 8.0 RPM / Linux Dictionary V 0.16

http://www.tldp.org/LDP/Linux-Dictionary/html/index.html Author: Binh Nguyen linuxfilesystem(at)yahoo(dot)com(dot)au


Now, let’s apply our ACM Patch

Use the “sudo update_unpack” command to unpack our file.

Use the “update show”Use the update_show command to verify patch availability.


Use the “sudo update_activate update id” command to activateupdate_id command to activate our file.

The Update ID that we use is the same as the file name as we uploaded, but without the last “.tar.gz” characters

You can de-activate the Patch with the “sudo update_deactivate”

command


V if i h hVerify success with the “update_show” command

InstallationInstallationUpdating PatchesUpdating Patches

Real Life Scenario

Avaya has just released a new ACM patch.You need to update as it fixes a bugYou need to update as it fixes a bugSo, on your lab system

Copy the new patch to the Server (the new file is located in the “Updates” directory of your USB Drive)y y )Unpack the new patchDe-activate the current patchActivate the new patchVerify patch activationy p

ReferencesReferences

GREAT Documents used to create this presentationGREAT Documents used to create this presentation

“Maintenance Procedures for Avaya Communication Manager 3 1 Media Gateways and Servers”Manager 3.1, Media Gateways and Servers http://support.avaya.com/elmodocs2/comm_mgr/r5.0/03-300432_4.pdf

“Job Aid: What Provisioning Tools and WizardsSh ld I U ?”Should I Use?”http://support.avaya.com/elmodocs2/intmgmt/r5_0/555-245-755_7.pdf

“Maintenance Alarms for Avaya Communication Manager“Maintenance Alarms for Avaya Communication Manager 3.1, Media Gateways and Servers”http://support.avaya.com/elmodocs2/comm_mgr/r5.0/03-300430_4.pdf

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