JOB DECRIPTION AIESEC IN COSTA RICA

Title: MCVP Talent Management

Accountable to: MCP

Type of contract:

Full time

Role MCVP of Talent Management and Expansions is in charge of strategically allocating HR in the organization to ensure sustainability; and developing and implementing strategies for establishing performing expansions.

Main Responsibilities:

HR Process Optimization

1. Ensure the education and implementation of all HR process nationally and locally (recruitment, induction, allocation, goal setting, member tracking, and rewards and recognition) 2. Ensure the timeline alignment of talent processes in order to support functional processes and peaks

40 hours per week

Learning and Development

1. Ensure the implementation of LEAD program 2. Integrate the national education cycle with the local education cycle 3. Implement learning programs with national learning partners

Leadership Management

1. Manage, support, and guide VPs (through conferences, meetings, and virtual platforms) 2. Develop and lead the NST

Integrated Experiences

1. 2. 3. 4.

Create strategies to enhance integrated experiences Collaborate with oGCDP and oGIP for reintegration framework Create upselling strategies and oGCDP/oGIP internal promotion for members Drive organizational structure evaluation for capacity building in LCs

Product Development (TMP and TLP)

1. Ensure the sustainable development for TMP and TLP, and increase the number of experiences delivered 2. Develop the national strategy and tools to manage the experience of members in TMP and TLP 3. Create and implement a leadership development program for TLPs

Product Quality Management (Tracking and Evaluation)

1. Improve the quality of TMP and TLP based on evaluation 2. Manage TMP and TLP tracking tools for: training, education, succession planning, and leadership development

Measure of Success:

Increasing number of Team Member Program experiences delivered Increasing number of Team Leader Program experiences delivered Increasing number of Global Internship Program experiences delivered Increasing number of Global Community Development Program experiences delivered Productivity rate for TMP and TLP

Skills:

Dominating competency developed based on GCM*:

Social Skills:

Result oriented Effective communication Flexible thinking

Organizational Skills:

Time management Virtual work Planning

Technical Skills:

- Microsoft office + google docs usage

- myAIESEC.net advance usage skills

- CRM management

Language Skills: English

Listening

Excellent

Reading

Good

Speaking

Excellent

Writing

Excellent

AIESEC COSTA RICA – JOB DECRIPTION

Title: Member Committee Vice President of Outgoing Global Community Development Programme

Accountable to: MCP

Type of contract:

Full time

Role:

The MCVP oGCDP is responsible for developing strategies to drive sustainable and diversified growth of high quality oGCDP experiences. Also, ensure relevance of the exchange product in the external and internal markets.

Main Responsibilities:

Exchange Operations

-Support LCs in student market research in current LCs

- Ensure the implementation of all exchange processes (EP Flow) and quality measurements at local level

- Building on and education of National projects for oGCDP growth and positioning

- Managing On campus promotion oGCDP at national level and support LCs EP recruitment activities

(HR, logistics, how to make and sell oGCDP in an info session and stands) - Providing supply and demand analysis

- Establish and maintain international communication with other AIESEC countries and Local Committees to increase exchange opportunities and co-operations

- Administer exchange virtual platforms such as Podio, ORS/OP, CRM and my.aiesec.net

- Aligning and implementing exchange global strategies at local level

- Internal and legal audit of exchange processes (contracts, agreements, EP forms, CV´s, visas, payments)

- Ensuring Upselling strategies for the exchanges programs

- Support exchange quality issues according to XPP and ICB guidelines

- Creation and update of the oGCDP knowledge for the future of the area

External Relations

- Support ER strategy for outgoing exchange partners

- Attending relevant events to promote the exchange program

40 hours per week

- Product development and selling strategy for oGCDP programs

Team Management and education

- Provide GCDP product sales education, training and tracking to LCVPs oGCDP

- Support TM in talent planning and capacity for OGCDP structure

- Select, train and track national oGCDP team (NST); Manage oGIP NST

- Support TM in the development and the boost of the EP LEAD program and IXP through reintegration seminars, micro-experiences and LEAD agenda during OPS

Conference/Event Management

- Developing and supporting National Outgoing Preparation Seminar/LEAD and Reintegration Seminars

Measure of Success:

number of interested people going on interviews number of EP raised number of EP matched number of EP realized number of EP taking Mas Impacto number of TMPs/ TLPs raised % of people attending OPS + LEAD % of returnees to TMP/TLP % of returnees at National Reintegration Seminar Absolute/relative growth oGCDP % Ratio applications to raised

Skills and competences:

Stakeholder focus Results orientation Personal effectiveness Effective communication (physical and virtual) Developing others Flexible thinking Intercultural communication Conflict management Project Management Training / Facilitating

Specific Knowledge:

AIESEC Way

National Compendium and reality oGCDP processes Conference management Exchange Program Policies AIESEC 2015 Podio ORS/OP

Technical Skills:

Microsoft Office MyAIESEC.net usage Internet user skills

English Language Skills:

Listening

Good

Reading

Excellent

Speaking

Good

Writing

Excellent

Language Skills: Spanish

Listening

Excellent

Reading

Excellent

Speaking

Excellent

Writing

Excellent

AIESEC COSTA RICA – JOB DECRIPTION

Title: Member Committee Vice President of Marketing

Accountable to: MCP

Type of contract:

Full time or Part time

Role:

The role of the MCVP Marketing is to evolve national marketing strategies for driving sustainable growth in ELD programmes.

40/20 hours per week

Main Responsibilities:

BRAND MANAGEMENT

Provide education to LCs about the correct use of the AIESEC Brand Ensure that all national materials are aligned with the correct use of the brand Ensure that there is no brand misalignment across the LCs Equip and support LCs in conducting local brand audits Ensure alignment of the overall messages in all the channels and LCs

MARKET RESEARCH AND ANALYSIS

Educate LCs on research and segmentation of local student markets Educate and support LCs in consolidating and analysing effects of promotion Campaigns

Consolidate local info for reports on national trends and opportunities for market Positioning

Manage national message calendar and analyse effect of outgoing messages

PROMOTION AND PR SUPPORT

Support LCs in developing promotion strategies for campaigns towards students/companies

Support LCs with the creation of nationally aligned promotional materials Developing national promotion strategies and timelines Develop National Press Releases to send for media Overall support for LCs and MC on external positioning of AIESEC and its products PR support for national events Attend national events as representative of AIESEC

ONLINE MARKETING MANAGEMENT

Develop and maintain the content for the national website Ensure that local and national websites meet international standards Ensure updating of contact information, activities and partners’ logos on websites Develop and maintain a specific social media strategy for different channels

Measure of Success:

- Number of ELD customers from MKT activities

- Number of Media Appearances

- Number of brand misalignments

- Number of unique visits to the website/social media sites

- Reach vs ELD customers joining

- Number of leads from MKT activities - Number of applications - % of ratio of Applications to Raised

Skills and competencies:

Stakeholder focus Results orientation Personal effectiveness Effective communication (physical and virtual) Developing others Flexible thinking Intercultural communication Conflict management Project Management Training / Facilitating Excellent articulation and formulation skills

Specific Knowledge:

AIESEC Way National Compendium and reality Knowledge about Brand Experience and Communication Processes Knowledge about managing marketing, PR and branding Experience in working with social media elements Conference management Exchange Program Policies AIESEC 2015

Technical Skills:

Microsoft Office EXPA usage Internet user skills Podio Basic HTML/FBML skills Basic level in Illustrador, Photoshop, Corel Draw, In Design, Dreamweaver or equivalent

English*

Reading

Excellent

Speaking

Good

Writing

Excellent

Language Skills:

Listening

Good

Language Skills: Spanish*

Listening

Good

*preferred

Reading

Good

Speaking

Basic

Writing

Good

AIESEC COSTA RICA – JOB DECRIPTION

Title: Member Committee Vice President of Incoming Global Internship Programme and Business Development Accountable to: MCP

Type of contract:

Full time

Role: To provide overall direction and guidance to GIP ICX with the objective of maximizing growth and profitability as well as day to day leadership and management. Also, in charge of creating new exchange partners and for ensuring high quality experience to the national partners.

Main Responsibilities:

- To manage, guide & support LC VP iGIP and ER through continuous communication virtually & at conferences. - To generate periodic analysis and reports for LC Performance. - To over-look & guide the sales, exchange planning and tracking processes in LCs. - To utilize & drive use of national and global exchange tools - To drive national exchange strategic direction amongst the functional area and facilitate implementation of key projects and initiatives for the same. - To provide functional support for the teams in terms of education, knowledge, resources, tools, data (DAAL analysis specific to the sector & LCs), coaching, training & contacts. - To drive & track complete adherence to national & global exchange policies and standards. - To facilitate project & event planning and management to support higher volume of quality AIESEC exchange experiences - To drive utilization & implementation of the learning environment elements in exchange projects and events - To manage communication with different countries & manage exchange partnerships - To be aware of & leverage on the external trends to drive exchange development and growth - To showcase good operational understanding & quality implementation of the exchange processes in the program - Overall responsible for ICX delivery processes such as matching, preparation, visa & work permit management and measurement of stakeholder satisfaction handled by the LCs. - Ensuring delivery and satisfaction for national exchange partners. - To structure and manage the quality initiatives of the program. - To manage and co-ordinate the firefighting of the program. - To use NPS as a tool for the evolution and structuring of the program. - Lead national sales - Drive national sales programme - Lead NSTs in the areas - Understanding the company's business, and using both general and specific knowledge to be effective. - Create and manage network of contacts - Generate revenue through selling GIP product to new accounts - Account management of national partners.

40 hours per week

Measure of Success:

TNs raised/matched/realized TN realization rate TN delivery time TN re‐raising rate Partner retention rate NPS score of the area % of promoters Absolute percentage growth in GIP ICX. Skills and competences:

Stakeholder focus Results orientation Personal effectiveness Effective communication (physical and virtual) Developing others Flexible thinking Intercultural communication Conflict management Project Management Training / Facilitating

Specific Knowledge:

AIESEC Way National Compendium and reality Conference management Exchange Program Policies AIESEC 2015 CRM

Technical Skills:

Microsoft Office EXPA usage Internet user skills Podio

Language Skills:

Listening

Good

English*

Reading

Excellent

Speaking

Good

Writing

Excellent

Language Skills: Spanish*

Listening

Excellent

*required

Reading

Excellent

Speaking

Excellent

Writing

Excellent

AIESEC COSTA RICA – JOB DECRIPTION

Title: Member Committee Vice President of Incoming Global Community Development Programme

Accountable to: MCP

Type of contract: Full time or Part time

20 hours per week

Role: The MCVP IGCDP is responsible for driving sustainable and diversified growth of high quality incoming GCDP exchanges in AIESEC Costa Rica by providing national direction, product knowledge education and strategy implementation. Also, is responsible for ensuring relevance of the exchange product to the external and internal market. The MCVP is supporting local incoming exchange directors in project development standards for quality and impact via process enhancement, providing high quality, impactful leadership experiences.

Main Responsibilities:

Exchange Operations

Project Development based on the social business model and relevance to Costa Rican society Helps Local Committees for Project Planning, development and implementation Ensures project timeline is aligned with Fruit and Fish Peak Manages trainee experiences and project quality control (NPS) Providing supply and demand analysis Establish and maintain international communication with other AIESEC countries and Local Committees to increase exchange opportunities and co-operations Administer exchange virtual platforms such as Podio, CRM and my.aiesec.net Aligning and implementing exchange global strategies at local level Internal and legal audit of exchange processes (contracts, agreements, Acceptance notes, visas, payments, etc) Ensuring Sales Developing Program for GCDP. Support exchange quality issues according to XPP and ICB guidelines Coordinate and deliver product portfolio development and packaging Supporting the quality delivery

Team Management and education Provide GCDP product sales education, trainings and tracking to LCVPs iGCDP Support TM in talent planning and capacity for IGCDP structure Select, train and track national iGCDP team (NST) Support TM in the development and the boost of the EP LEAD program and IXP through micro-experiences and LEAD agenda Support the EP leadership development program

Conference/Event Management

Developing and supporting Incoming Preparation Seminar

Measure of Success:

Number of TNs raised Number of TNs realized Absolute growth of realized TNs Quality of the ICX process delivery Number of successful international cooperation Number of re-raises Number of partners retained NPS score

Social Skills:

Customer and clients focus Results oriented Personal effectiveness Effective communication (physical and virtual) Developing others Flexible thinking Intercultural communication Professionalism Emotional intelligence

Organizational Skills:

Selling Customer servicing Project management Planning & Performance Tracking Time management Coaching

Technical Skills:

Microsoft Office EXPA usage Google apps (mail, calendar, etc.) NPS Customer Relation Management Podio

Language Skills:

Listening

Excellent

*preferred

English

Reading

Excellent

Speaking

Excellent

Writing

Excellent

Language Skills: Spanish

Listening

Excellent

*required

Reading

Excellent

Speaking

Excellent

Writing

Excellent

AIESEC COSTA RICA – JOB DECRIPTION

Title: Member Committee Vice President of Finance, legal and administration & Expansions

Accountable to: MCP

Type of contract:

Full Time

Role: Plan, implement, control and improve national strategies for finance, to support general strategies. The position should ensure that AIESEC COSTA RICA has clear and transparent financial management, sustainable investments, entity legal status and responsibilities, issues and procedures.

Main Responsibilities:

Financial Management

Financial planning and analysis 1. Budget planning and tracking 2. Budget readjustments 3. Cash forecasting 4. Short term financial planning Cash Flow Management Resources Management Determining and developing financial strategies 1. Investments / Funds Management 2. Reserves Management 3. Product / revenue diversification 4. Pricing (working with ER) 5. Networking 6. Innovation & Benchmarking Reporting 1. Quarterly reporting to BoA, MC, BoP

2. Midterm reports to Plenary Members financial and legal education Coaching LC VPs FLA 1. Support, education, follow up and financial control to LCs regarding sources and uses of financial resources. 2. Facilitate the execution and quality of the financial, legal and administrative processes in the LC's. 3. Support and follow up the sources and uses of the LC's financial resources. 4. Orient and educate members about financial management in the LC's. 5. Individual coaching for VP Finances in LCs Ensure timely submit payments, documents and reports to AI

20 hours per week

Accounting and Bookkeeping

Accounting 1. Book-keeping (recording) 2. Bank conciliations 3. Financial statements Invoices and Banking (relation, paychecks, etc) - Auditing 1. Internal and External Audit 2. Prepare the information required for the Auditors 3. Keep communication with Auditors 4. Keep informed MC about the audit process Legality

Compendium Management Documentation / Archiving Taxes declaration Government Legal paperwork Legal matters / requirements fulfilment Guarantee the legitimacy of the legislative assemblies of AIESEC in Costa Rica and the fulfilment of National Financial Policies Report internally and externally about the fulfilment of legal processes required by the National Director and National General Assembly Comply with the BoAs recommendations related with Financial and legal Issues.

Measure of Success:

MC budget created, approved and tracked Number of financial analysis reports Reserves strategies in place Long term financial sustainability ensured (reserves goal achieved) Growth in operational revenues Approved external audit report Taxes declared and legal requirements fulfilled Number of applicants for MCVP FLA Amount or profit at the end of the term Number of exchanges because of investment of FLA

Skills and competences:

Stakeholder focus Results orientation Personal effectiveness Effective communication (physical and virtual) Developing others Flexible thinking Intercultural communication Conflict management Project Management Training / Facilitating

Expansions Developing and implementing strategies of Initiative Groups efficient development and

expanding AIESEC in new cities in Costa Rica. Implementing entities growth models and Operational Specialised Units in other cities/campus Responsible for the coaching model of the expansions of AIESEC in Costa Rica Establish research, segmentation and sales towards the new potential universities.

Specific Knowledge:

AIESEC Way National Compendium and reality Conference management Exchange Program Policies AIESEC 2015 Local Compendiums Taxation and Costa Rica legal procedures

Technical Skills:

Microsoft Office EXPA usage Internet user skills Podio Peach tree

English*

Reading

Excellent

Speaking

Good

Writing

Excellent

Language Skills:

Listening

Good

Language Skills: Spanish*

Listening

Good

*required

Reading

Good

Speaking

Good

Writing

Good