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Workforce Operations Committee Meeting February 1, 2017
8:30 A.M. – CSB Boardroom (Teleconference 321-394-0707)
Attendees: Paula Just (Chair), Shawn Beal, Dale Coxwell, Nancy Heller, Danielle Jones, Amar Patel, Ron Taibl
Agenda Page No.
Call to Order
Introductions
Paula Just
Public Comment
Action Items
Approval of Committee Minutes for November 9, 2016 Paula Just 1 - 3
Discussion/Information Items
Presentation – Learning the Career Center an Overview Jessica Mitchell
Committee Goal 4 Status Erma Shaver 4 - 10
Measure 1B – Identify and Improve Skills Gaps Summary Report Erma Shaver 11 - 12
Measure 1C (1) – On-the-Job Training Brief Erma Shaver 13 – 14
Measures 2A (2) – Tracking Veterans and Tracking Performance Erma Shaver 15
Measure 3C(1)(a) – Performance Funding Model Watch Brief Erma Shaver 16 – 17
Second Quarter Contractor Performance PY 2016-2017 Erma Shaver 18 – 20
Local Customer Satisfaction Survey Results – Job Seekers Erma Shaver 21
Grow the Resources of the Board Marci Murphy 22 - 26
Attendance Roster 27 Adjourn
Paula Just
Call 321-394-0658 for information TTY: 711-321-394-0507
Upcoming Meetings February 2017 1st Workforce Operations Committee-8:30am-CSB Boardroom 14th Board Meeting & Retreat-8:00am-12:00pm-RCC March 2017 9th E3 Committee-8:30am-CSB Boardroom April 2017 6th Business Workforce Committee-8:30am-CSB Boardroom 26th Community Involvement Committee-4:00pm-CSB Boardroom
May 2017 2nd Executive Committee-4:00pm-CSB Boardroom 10th Workforce Operations Committee-8:30am-CSB Boardroom 16th 23rd Board Meeting-8:00am-CSB Boardroom June 2017 8th E3 Committee-8:30am-CSB Boardroom
CareerSource Brevard Workforce Operations Committee
November 9, 2016
Minutes Members in Attendance: Paula Just (Chair), Shawn Beal, Nancy Heller, Danielle Jones, Amar Patel and Ron Taibl Members Absent: Dale Coxwell Staff in Attendance: Marci Murphy, Don Lusk, Erma Shaver, Jana Bauer, Al Yorston, Denise Biondi and Marina Stone Guests in Attendance: Caroline Joseph-Paul of CareerSource Brevard (CSB) Career Centers Call to Order: Paula Just (Chair) called the meeting to order at 8:30 am at CareerSource Brevard (CSB). Introductions were made. Public Comment: There was no public comment. Action Items: Approval of Workforce Operations Committee Minutes of August 10, 2016 Motion to approve the Minutes from the August 10, 2016 meeting was made by Amar Patel. Nancy Heller seconded the motion. The motion passed unanimously. PY 2016-2017 Career Center Standards Review Motion to approve the Career Center Standards, which shows successful attainment of better than 90% contractor performance was made by Amar Patel. Ron Taibl seconded the motion. The motion passed unanimously. Discussion/Information Items: Committee Goal 4 Status CSB Corporate Goal 4 strategies and measures were reviewed. Measure 1B – Identify and Improve Skills Gaps Summary Report CareerSource Brevard (CSB) implemented a number of tools geared to the identification and improvement of skills gaps both educational and occupational. Staff will continue to track and evaluate the usage of these tools to ensure that they are providing added value to our job seeker and business customers. Results for the First Quarter of 2016-2017 were shared. A committee member suggested adding “Number of Businesses using Prove-It” to the report.
1 of 27
Measures 2A (2) – Tracking Veterans and Tracking Performance Program Year 2016-2017 First Quarter performance measures for targeting veterans was shared. This performance measure shows CSB’s progress in our efforts to fulfil our obligations to support the men and women who have served our country. Measure 2B (1&2) – Customer Centered Design Press Release Ms. Murphy shared the press release regarding the Customer Centered Design which was presented at the White House. The CCD team will develop a referral process with other partners, conducting “Second Chance” job fairs and exploring ways to create a re-entry center that provides comprehensive services to expand employment opportunities. Ron Taibl shared that in the interest of CSB that our organization needs to get out in front of how President Trump’s agenda will affect us and the community. Measure 3B (3) Partnering with Adult Ed Innovation and Opportunity Act (WIOA) requires that CareerSource Brevard (CSB) and Brevard Public Schools Adult Education (Adult Ed) continuously improve our partnership opportunities and results. During the PY 15-16 significant progress was made including entering into a new Memorandum of Understanding and establishing a regular schedule of meetings for coordination. A status was provided. Measure 3C(1)(a) – Performance Funding Model Watch Brief CareerSource Brevard opted to participate in the Performance Funding Model developed by CareerSource Florida. Information was provided and will continue to be tracked and tweaked as new data is received. The measures have been revised and there are now seven (7) metrics being measured. Predictions of performance are based on very early data and will change as placement information becomes available. Measure 3C(1)(b) – Common Measures Watch Brief The Common Measures are required by WIA however, there are no incentive monies tied to meeting these common measures. There are sanctions if these measures are missed for two years in a row. Data was shared that shows past performance along with goals for PY 2015-2016. There is a significant data lag due to the type of information that is captured. Measure 3C(2) – Contractor Performance Measures for PY 2016-2017 In support of on-going performance accountability, CareerSource Brevard staff reviewed historical data and existing state and federal measures to develop the Local Performance Measures which have been incorporated into the existing contract as “Attachment F” and will be used in conjunction with other performance elements to determine quarterly performance for contractor payments and to ensure the best possible provision of services for our customers. First Quarter Contractor Performance PY 2016-2017 The CSB contract with the contractor is cost reimbursement for direct program costs, however, corporate costs and profits are withheld from the Contractor until measurable performance outcomes are achieved. Payments of withheld costs are available to the Contractor to earn on a quarterly basis. To date, for PY 2016-2017 the Contractor succeeded in meeting or exceeding the performance criteria and was paid all withheld costs.
2 of 27
Local Customer Satisfaction Survey Results – Job Seekers Staff shared results of the Customer Satisfaction Survey from July 1, 2016 through September 30, 2016. Surveys were completed by 550 respondents. Of the 550 respondents, 88.0% felt prepared to move forward with their goals after their visit. CSB is currently assessing the configuration and costs associated with implementing sit down stations and changing the details of the dress code to be a little more relaxed but still professional attire. Grow the Resources of the Board A matrix was shared showing grant opportunities, unrestricted revenue projects and partnerships that CSB is pursuing to help grow the resources of the Board. Ms. Heller shared that for this region in AARP we are 4th in the nation in SCEP program. Ms. Murphy shared that center and staff hours will change effective January 1, 2017. Adjourn: There being no further discussion or business, Paula Just adjourned the meeting at 9:27 am. Respectfully submitted, Reviewed by, _{signature on file}___ 1/10/17__ _{signature on file}_____ _1/10/17_ Marina Stone Date Paula Just, Chair Date
3 of 27
Mea
sure
s &
Activ
ities
for P
Y 16
-17
Goa
l 4
Ensu
re C
aree
rSou
rce
Brev
ard
(CSB
) Car
eer C
ente
rs su
stai
n th
e su
cces
sful
ope
ratio
ns fo
r bus
ines
ses a
nd jo
b se
eker
s. St
rate
gies
: 1.
Id
entif
y sk
ill ga
ps a
nd fa
cilita
te tr
aini
ng th
at re
sult
in jo
b pl
acem
ent.
2.
Facil
itate
the
entr
y of t
arge
ted
popu
latio
ns in
to th
e w
orkf
orce
. 3.
En
hanc
e th
e se
rvice
s of t
he C
aree
r Cen
ters
i.e.
staf
f tra
inin
g, a
dditi
onal
com
mun
ity re
sour
ces,
etc.
4.
Focu
s on
busin
ess r
elat
ions
hips
and
serv
ices
Stra
tegy
1:
Iden
tify
skill
gap
s and
facil
itate
trai
ning
that
resu
lt in
job
plac
emen
t. M
easu
re 1
A: E
ffect
iven
ess o
f tra
inin
g to
job
plac
emen
t Ac
tiviti
es
Date
Bo
ard
Part
icipa
tion
Budg
et Im
pact
St
atus
Ef
fect
iven
ess o
f Tra
inin
g Ve
rsus
Co
re S
ervi
ces
May
201
7
Anal
ysis
of T
rain
ing
Prog
ram
Pl
acem
ent D
ata
and
OJT
Ef
fect
iven
ess
May
201
7
Mea
sure
1B:
Ide
ntify
and
Impr
ove
the
skills
gap
s in
job
seek
er cu
stom
ers
Activ
ities
Da
te
Boar
d Pa
rtici
patio
n Bu
dget
Impa
ct
Stat
us
Impr
ove
the
usag
e of
skills
gap
s as
sess
men
t too
ls O
n-Go
ing
Pr
ove
IT w
as i
mpl
emen
ted
for
job
seek
ers
Sept
embe
r 20
13 a
nd f
or e
mpl
oyer
s O
ctob
er
2013
. Fr
om Ju
ly 1
, 201
6 th
roug
h De
cem
ber 3
1, 2
016
– 2,
837
Prov
eIt a
sses
smen
ts w
ere
com
plet
ed.
This
repr
esen
ts a
n in
crea
se o
f 179
% o
ver t
he
1,01
4 th
at w
ere
com
plet
ed f
or t
he s
ame
timef
ram
e in
PY
2015
-201
6.
This
incr
ease
is
attr
ibut
ed in
par
t to
the
fac
t th
at P
rove
It is
now
bei
ng u
sed
for T
ypin
g te
sts.
Se
vent
een
(17)
Em
ploy
ers
have
use
d Pr
oveI
t sin
ce Ju
ly 1
, 201
6
Impr
ove
the
usag
e of
skills
gap
s as
sess
men
t too
ls. (C
ontin
ued)
O
n-Go
ing
Se
e At
tach
ed S
umm
ary
Repo
rt –
Mea
sure
1B
– Id
entif
y an
d Im
prov
e th
e Sk
ills G
aps
4 of 27
Mea
sure
s &
Activ
ities
for P
Y 16
-17
Mea
sure
1C:
Fac
ilitat
e Ed
ucat
ion
and
Trai
ning
Sol
utio
ns
Activ
ities
Da
te
Boar
d Pa
rtici
patio
n Bu
dget
Impa
ct
Stat
us
Incr
ease
Tot
al E
mpl
oyer
Agr
eem
ents
(E
WTs
, OJT
s) re
sulti
ng in
incr
ease
d w
ages
/ben
efits
/hou
rs a
nd/o
r up
grad
ed p
ositi
ons o
ver t
he b
asel
ine
esta
blish
ed in
Feb
. 200
9.
An
nual
ly Fe
brua
ry
2017
Com
mitt
ee re
view
on
an a
nnua
l bas
is No
ne
SE
E AT
TACH
ED B
RIEF
Trac
k th
e us
age
of S
ecto
r Str
ateg
y Tr
aini
ng In
itiat
ives
Curr
ent T
rain
ing
Initi
ativ
es
•
CNC
Mac
hine
Pro
duct
ion
Tech
nicia
n (1
4 St
uden
ts)
• Ce
rtifi
ed P
rodu
ctio
n Tr
aini
ng (C
PT) (
46
Stud
ents
•
J- ST
D S
olde
ring
(10
Stud
ents
) •
GD&
T (1
4 St
uden
ts)
Stra
tegy
2:
Facil
itate
the
entr
y of
targ
eted
pop
ulat
ions
into
the
wor
kfor
ce.
Mea
sure
2A:
Incr
ease
the
num
ber o
f tar
gete
d cu
stom
ers s
erve
d Se
rve
as a
n Em
ploy
men
t Net
wor
k (E
N) t
hrou
gh c
ontr
act w
ith th
e So
cial
Sec
urity
Adm
inist
ratio
n us
ing
reso
urce
s of C
SB C
aree
r Ce
nter
and
con
tinui
ng
man
agem
ent a
nd o
vers
ight
th
roug
h th
e Di
sabi
lity
Prog
ram
N
avig
ator
gra
nt.
On-
goin
g Co
mm
ittee
revie
w o
f th
e su
cces
s of t
his
prog
ram
on
an a
nnua
l ba
sis.
EN
cont
inue
s to
prog
ress
at a
mod
est p
ace,
so
far w
e ha
ve 1
3 pa
rtici
pant
s tha
t hav
e ac
hiev
ed
mile
ston
e on
e (i.
e. su
cces
sful
out
com
e) o
r be
tter.
We
have
45
part
icipa
nts w
hose
tick
ets
are
assig
ned
to C
SB-E
N.
Sinc
e in
cept
ion
eigh
t par
ticip
ants
hav
e ex
ited
the
prog
ram
and
thei
r tick
ets a
re n
o lo
nger
as
signe
d. F
our o
f the
se p
artic
ipan
ts d
id n
ot
retu
rn to
wor
k and
two
achi
eved
mile
ston
e on
e or
bet
ter b
efor
e ex
iting
. A to
tal o
f $20
,751
re
ceiv
ed in
PY
16-1
7 an
d th
e pr
ogra
m h
as
rece
ived
$11
9,12
2 sin
ce in
cept
ion.
Pa
rtne
r with
loca
l age
ncie
s tha
t se
rve
the
Vete
ran
Popu
latio
n.
Incr
ease
and
Impr
ove
Serv
ices
to
Vete
rans
. Tr
ack
Resu
lts.
On-
Goin
g
M
easu
re 2
A (2
) Inc
reas
ing
Serv
ices t
o Ve
tera
ns
and
Trac
king
Per
form
ance
Brie
f Att
ache
d
5 of 27
Mea
sure
s &
Activ
ities
for P
Y 16
-17
Targ
etin
g Lo
ng T
erm
Une
mpl
oyed
: Im
plem
ent t
he Jo
b Dr
iven
-Car
eer
Deve
lopm
ent (
JD-C
D) G
rant
to
serv
e th
e Lo
ng T
erm
Une
mpl
oyed
On-
Goin
g
Pe
rfor
man
ce a
s of D
ecem
ber 3
1, 2
016
Tota
l Par
ticip
ants
: 120
(Goa
l is 1
20)
# in
OJT
: 47
of 6
7 ne
eded
#
in N
on W
ork-
base
d Tr
aini
ng:
73 o
f 40
need
ed
# Em
ploy
ed:
97 o
f the
96
need
ed
Atta
ined
pro
gram
goa
l is a
t 96.
7%
The
proj
ect i
s a m
ulti-
regi
on p
roje
ct th
at
inclu
des r
egio
ns 1
3 (B
reva
rd),
11
(Fla
gler
/Vol
usia
) and
9 (A
lach
ua/B
radf
ord)
. Th
e re
gion
13
budg
et a
war
ded
for t
his p
roje
ct is
$7
15,0
00.
A N
o Co
st E
xten
sion
has b
een
appr
oved
by
the
Stat
e fro
m U
SDO
L ext
endi
ng th
e pr
ogra
m u
ntil
June
30,
201
7.
Targ
etin
g W
omen
50+
thro
ugh
the
AARP
Fou
ndat
ion
50+
WES
I Gra
nt
On-
Goin
g
As
of D
ecem
ber 2
016,
6 w
aves
hav
e be
en h
eld
from
July
1, 2
015
– pr
esen
t. Bu
sines
s En
gage
men
t con
tinue
s to
be th
e fo
cus o
f the
pr
ogra
m. O
n No
v 3,
we
host
ed o
ur fi
rst-a
nnua
l BT
W50
+ Ex
clusiv
e Bu
sines
s Par
tner
s N
etw
orki
ng E
vent
, inv
iting
loca
l ind
ustr
y le
ader
s to
com
e ne
twor
k w
ith th
is ta
lent
ed
cand
idat
e po
ol.
- In
form
atio
n Se
ssio
n At
tend
ance
: 480
pl
anne
d /
593
actu
al
- Ap
plic
atio
ns fo
r Coa
chin
g: 2
60
plan
ned
/ 37
2 ac
tual
-
Offi
cial
Wav
e Pa
rtic
ipan
ts: 2
00
plan
ned
/ 17
6 ac
tual
6 of 27
Mea
sure
s &
Activ
ities
for P
Y 16
-17 Th
ere
have
bee
n 70
jobs
acq
uire
d th
roug
h th
e pr
ogra
m. T
here
are
cur
rent
ly 3
5 pa
rtic
ipan
ts in
edu
catio
nal t
rain
ing
with
EF
SC.
Upco
min
g W
aves
W
ave
8 –
Feb
2017
W
ave
9 –
May
201
7 W
ave
10 –
Aug
ust 2
017
Mea
sure
2B:
Im
plem
enta
tion
of C
usto
mer
Cen
tere
d De
sign
Proc
ess
Ex-O
ffend
er P
roce
ss
Ca
reer
Sour
ce B
reva
rd s
taff
wer
e a
part
of t
he
team
inv
ited
to p
rese
nt t
heir
wor
k on
the
Cu
stom
er
Cent
ered
De
sign
Proc
ess
at
the
Whi
te H
ouse
in S
epte
mbe
r. P
ress
Rel
ease
is
Atta
ched
. Th
e ne
xt m
eetin
g is
11/1
4 –
item
s on
the
ag
enda
inc
lude
– S
econ
d Ch
ance
Job
Fai
r, po
ssib
le g
rant
par
tner
ship
opp
ortu
nitie
s, an
d a
Care
er C
ente
r Ref
erra
l pro
cess
.
Stra
tegy
3:
Enha
nce
the
serv
ices o
f the
Car
eer C
ente
rs i.
e. st
aff t
rain
ing,
add
ition
al co
mm
unity
reso
urce
s, et
c.
Mea
sure
3A:
Mai
ntai
n hi
gh q
ualit
y st
aff
Cont
ract
or p
rovid
es o
n-go
ing
staf
f tr
aini
ng th
roug
h a
varie
ty o
f m
echa
nism
s.
On-
Goin
g
Depe
nds o
n Tr
aini
ng
Staf
f hav
e co
mpl
eted
ove
r 576
hou
rs o
f tr
aini
ng d
urin
g th
e pa
st q
uart
er in
cludi
ng, b
ut
not l
imite
d to
: •
Case
load
Rep
ort T
rain
ing
• Di
sloca
ted
Wor
ker W
ebin
ar
• Ex
trem
e Cu
stom
er S
ervi
ce P
art 9
- U
nder
Co
rner
ston
e So
lutio
ns D
riven
and
Par
t 10
U
nder
Val
ue E
nhan
cem
ent
• Hu
rric
ane
Mat
thew
Rel
ief A
ssist
ance
•
Job
Shad
owin
g - I
T/Fa
cilit
ies
• M
icro
ix T
rain
ing
7 of 27
Mea
sure
s &
Activ
ities
for P
Y 16
-17 •
Mon
thly
CSB
Upd
ates
from
DW
FS
Pres
iden
t and
mor
e •
New
Hire
Orie
ntat
ion
• Pr
esid
ent M
arci
Mes
sage
•
Qua
lity
Plan
& C
asel
oad
Repo
rt T
rain
ing
• SN
AP In
itial
New
Hire
Tra
inin
g •
TABE
Tes
ting
Trai
ning
•
True
Col
or
• U
nite
d W
ay C
ampa
ign
• EF
M V
ersio
n 16
Rep
orts
•
EFM
Ver
sion
17
• Ve
tera
n's P
rogr
am S
ervi
ces
• Vi
rtua
l Sha
dow
ing/
Tran
sitio
n Ro
om
• W
agne
r-Pe
yser
Tra
inin
g •
WIO
A N
ew H
ire T
rain
ing
Mea
sure
3B:
Enh
ance
Car
eer C
ente
r Ser
vice
s via
Par
tner
ship
s Ac
tiviti
es
Date
Bo
ard
Part
icipa
tion
Budg
et Im
pact
St
atus
En
gage
& T
rack
You
th P
artn
ersh
ips
On-
Goin
g
Ju
nior
s to
Jobs
CS
B w
ill be
con
tinui
ng th
e pa
rtne
rshi
p w
ith th
e Ci
ty o
f Pa
lm B
ay f
or t
he 2
017
Juni
ors
to J
obs
prog
ram
. Th
e Ci
ty h
as d
ecid
ed t
o ta
ke t
he
prog
ram
in
-hou
se,
so
CSB
will
only
be
re
spon
sible
for
con
duct
ing
the
Foun
datio
ns
Trai
ning
. No
new
upd
ates
. Co
coa
Wor
ks
Initi
al p
lann
ing
mee
ting
was
hel
d in
Dec
to
disc
uss
proj
ect t
imel
ines
and
impl
emen
tatio
n.
The
cont
ract
is b
eing
revi
ewed
by
both
par
ties
and
shou
ld b
e co
mpl
ete
by e
nd o
f Jan
uary
. Ci
ty o
f Titu
svill
e Th
e cit
y of
Titu
svill
e ha
s re
surf
aced
with
a
pote
ntia
l in
tere
st
in
a su
mm
er
inte
rnsh
ip
prog
ram
for
201
7. N
o fu
rthe
r in
form
atio
n av
aila
ble
at th
is tim
e.
8 of 27
Mea
sure
s &
Activ
ities
for P
Y 16
-17
Part
ner w
ith A
dult
ED to
pro
vide
GE
D an
d ES
OL c
lass
es
Ed
ucat
ion
of S
ervi
ces
Adul
t Ed
has
bee
n he
avily
pus
hing
reg
istra
tion
of s
tude
nts
near
ing
com
plet
ion
into
Em
ploy
Fl
orid
a M
arke
tpla
ce. A
for
mal
rep
ort
is be
ing
deve
lope
d to
tra
ck h
ow m
any
stud
ents
are
ut
ilizin
g th
e to
ol.
On-
Site
Rec
ruiti
ng a
nd C
ase
Man
agem
ent
A ni
ce s
yner
gy h
as b
een
crea
ted
betw
een
CSB
Palm
Ba
y Ne
xtGe
n st
aff
and
the
teac
hers
co
nduc
ting
the
GED
onsit
e co
urse
s. Fo
ur
stud
ents
wer
e en
rolle
d in
to N
extG
en t
hrou
gh
this
part
ners
hip,
and
Nex
tGen
sta
ff w
ere
able
to
hos
t a
Dyna
mic
Futu
res
trai
ning
ses
sion
for
Adul
t Ed
stud
ents
dur
ing
win
ter b
reak
. Bu
sines
s Ser
vice
s No
new
upd
ates
. Bu
ildin
g th
e He
alth
care
Pip
elin
e -
CSB
faci
litat
ed a
mee
ting
betw
een
Heal
th
Firs
t Pr
ivat
e St
affin
g Se
rvic
es a
nd A
dult
Ed i
n De
cem
ber
to d
iscus
s a
pote
ntia
l pa
rtne
rshi
p fo
r st
uden
ts o
btai
ning
the
ir GE
D to
bec
ome
Hom
e He
alth
Aid
es a
nd
Hom
e Co
mpa
nion
s.
Adul
t Ed
w
as
inte
rest
ed i
n th
e id
ea a
nd w
as t
o do
fu
rthe
r re
sear
ch o
n ho
w to
inte
grat
e th
is in
to th
eir o
fferin
gs.
Shar
ing
our S
ucce
ss
Next
Gen
will
be fu
ndin
g fo
ur s
tude
nts
for
the
new
CPT
cour
se b
egin
ning
at t
he e
nd o
f Jan
uary
20
17.
9 of 27
Mea
sure
s &
Activ
ities
for P
Y 16
-17
Mea
sure
3C:
Rev
iew
and
trac
k co
ntra
ctor
per
form
ance
stan
dard
s Ac
tiviti
es
Date
Bo
ard
Part
icipa
tion
Budg
et Im
pact
St
atus
M
onito
r and
Tra
ck th
e St
ate
Perfo
rman
ce In
cent
ive M
easu
res t
o in
clude
Com
mon
Mea
sure
s, Em
ploy
er P
enet
ratio
n
Qua
rter
ly
Annu
ally
See
Mea
sure
3C(
1)(a
) – P
erfo
rman
ce F
undi
ng
Mod
el W
atch
Brie
f Se
e M
easu
re 3
C(1)
(b) C
omm
on M
easu
res
Wat
ch B
rief
No
Upda
tes
Defin
e M
easu
res a
nd E
stab
lishe
d Go
als f
or C
ontr
acto
r Per
form
ance
M
easu
res.
Tra
ck p
rogr
ess.
Qua
rter
ly
Mea
sure
3C(
2) A
ttac
hmen
t - A
tt F
-Pe
rfor
man
ce S
tand
ards
- De
cem
ber 2
016
Stra
tegy
4:
Focu
s on
busin
ess r
elat
ions
hips
and
serv
ices.
Mea
sure
4A:
Tra
ck &
Impr
ove
Busin
ess E
ngag
emen
t act
iviti
es in
the
Care
er C
ente
rs
Activ
ities
Da
te
Boar
d Pa
rtici
patio
n Bu
dget
Impa
ct
Stat
us
Info
rmat
ion
on cu
rren
t bus
ines
s en
gage
men
t act
iviti
es in
Car
eer
Cent
ers
On
Goin
g
149
Recr
uitin
g ev
ents
from
7/1
/16
thro
ugh
12/3
1/16
for 3
9 Bu
sines
ses a
nd 1
,944
job
seek
ers.
Oct
ober
– 3
1
Nov
embe
r – 2
7
Dece
mbe
r – 1
6
Upco
min
g Ev
ents
: •
Janu
ary
26th
– H
ealth
care
job
Fair
• Ja
n 26
th –
Nex
t Gen
Qua
rter
ly
Reco
gniti
on E
vent
•
Mar
ch 1
5th –
Nex
tGen
Job
Fair
• Ap
ril 1
3th 2
017
– H
iring
Our
Her
oes
• Ap
ril 1
9th –
EFS
C Jo
b Fa
ir •
May
201
7 –
Annu
al O
ff-Si
te Jo
b Fa
ir
10 of 27
Measure 1B – Identify and Improve the Skills Gaps in Customers Summary Report February 1, 2017
SkillsTutor Assessments Completed
Center Jul - Sep 2016
Oct - Dec 2016
Jan - Mar 2017
Apr - June 2017
YTD Total
Palm Bay 39 23 62 Rockledge 55 30 85 Titusville 13 8 21 Total 107 61 0 0 168
TABE Assessments Completed
Center Jul - Sep 2016
Oct - Dec 2016
Jan - Mar 2017
Apr - June 2017
YTD Total
Palm Bay 104 48 152 Rockledge 10 26 36 Titusville 14 13 27 Total 128 87 0 0 215
TORQ Project Completions
Jul - Sep 2016
Oct - Dec 2016
Jan - Mar 2017
Apr - June 2017
YTD Total
Total 387 380 767
CareerScope Assessments
Jul - Sep 2016
Oct - Dec 2016
Jan - Mar 2017
Apr - June 2017
YTD Total
Total 103 54 157
Optimal Resume/Interview/Letter
Jul - Sep 2016
Oct - Dec 2016
Jan - Mar 2017
Apr - June 2017
YTD Total
Resumes Created 190 69 259
Uploaded from File 26 6 32
Interviews 45 61 106 Letters Created 53 11 64
Letters Uploaded 0 0 0
Total 288 141 0 0 429
11 of 27
Five Steps to Employment Jul – Sep
2016 Oct – Dec
2016 Jan – Mar
2017 Apr – Jun
2017 YTD
Totals
Rockledge
Students 17 N/A 17 Completers 14 N/A 14 Placements 2 N/A 2 Placement Rater 14% N/A 14%
Palm Bay
Students 23 17 40 Completers 11 7 18 Placements 5 3 8 Placement Rate 45% 42.9% 44.4%
Notes: Rockledge Workshops cancelled for October - December 2016 due to the transitioning of trainers
12 of 27
February 01, 2017
Discussion Brief
Measure 1C (1): On-The-Job Training Brief Activities: Increase Total Employer Agreements (EWTs, OJTs) resulting in increased wages/benefits/hours and/or upgraded positions over the baseline established in Feb. 2009.
Background Since 2012 staff has tracked and reported data for the On-the-Job Training (OJT) Program for the purpose of evaluating the success. Employed Worker Training (EWT) Agreements are no longer tracked as part of this brief. Meaningful reporting has been a challenge for all training programs but for OJTs, it can be difficult due to a variety of factors which include, the large number of employers with low numbers of trainees, training plans cross multiple program years and placement/follow up verification is delayed by up to 1 year. It is very challenging to get data for those who do not complete an OJT. CareerSource Brevard continues to allocate approximately 70% of available training funds to Employer Based Training which includes OJT.
DESCRIPTION PY
10-11 PY
11-12 PY
12-13 PY
13-14 PY
14-15 PY
15-16 PY
16-17*
Total Served 33 46 143 156 86 131 116 Still In Training 0 0 0 0 0 5 42 Average Unemployment Rate 10.9 9.4 8.3 7.0 5.9 5.0 N/A SUCCESSFUL COMPLETIONS Successfully Completed OJT 20 26 84 95 46 81 43 % Successfully Completed OJT 60.6% 56.5% 58.7% 60.9% 53.5% 64.3% 58.1%
Employed @ Exit 20 26 80 94 45 79 43 % Employed @ Exit 100.0% 100.0% 95.2% 98.9% 97.8% 97.5% 100.0% Employed @ 6 mos 14 24 73 92 41 67 6 % Employed @ 6 mos 70.0% 92.3% 86.9% 96.8% 89.1% 82.7% 14.0% Employed @ 12 mos 12 22 71 85 40 28 0
% Employed @ 12 mos 60.0% 84.6% 84.5% 89.5% 87.0% 34.6% 0.0% UNSUCCESSFUL COMPLETIONS
Unsuccessfully Completed OJT 13 20 59 61 40 45 31
% Unsuccessfully Completed OJT 39.4% 43.5% 41.3% 39.1% 46.5% 35.7% 41.9%
Employed @ Exit 13 12 52 50 27 32 16 % Employed @ Exit 100.0% 60.0% 88.1% 82.0% 67.5% 71.1% 51.6% Employed @ 6 mos 12 11 40 40 20 20 --- % Employed @ 6 mos 92.3% 55.0% 67.8% 65.6% 50.0% 44.4% --- Employed @ 12 mos 10 7 36 33 19 8 --- % Employed @ 12 mos 76.9% 35.0% 61.0% 54.1% 47.5% 17.8% ---
* PY 16-17 data is for the first 6 months only and is not used in the analysis for this brief.
13 of 27
Analysis
• The OJT program is a significant part of the array of services that CSB offers business and job seeking customers.
• The OJT program continues to provide positive results based data. Some important points regarding the averaged data for successful completions for last 6 years is as follows:
o Average of 100 OJT trainees per Program Year (PY). o 60% have completed their OJT training o 98% are employed at exit o 86% are still employed at 6 months o 73% are still employed after 1 year
• Keeping in mind that an unsuccessful completion may be because a trainee left for
other employment, some important points regarding the averaged data for unsuccessful completions for last 6 years is as follows:
o Average of about 40 trainees do not successfully complete their training in a PY
o 78% on the average are employed when they exit o 63% are still employed at 6 months o 49% are still employed after 1 year
• Rates are lower for those who do not successfully complete the training. It should be
noted though that this could be attributed to the inability to locate the customer and verify data for those who did not complete training.
• Staff continuously reviews training program data and makes adjustments as necessary to ensure that businesses are getting good candidates and that the training is provided to ensure for a successful outcome.
Discussion Staff recommends continued data gathering and analysis. Process improvements continue to be made that improve the OJT completion/retention outcomes.
14 of 27
February 1, 2017
Information Brief
Measure 2A (2) – Targeting Veterans and Tracking Performance Background CareerSource Brevard receives Federal Funds, administered through the State, to provide priority services to our veterans, their families and transitioning service members to assist and prepare them to obtain meaningful careers and maximize their employment opportunities. Below are the performance measures that are being tracked to gauge our progress in our efforts to fulfilling our obligation to support the men and women who have served our country:
Measure Quarter 1
Quarter 2
Quarter 3
Quarter 4
YTD
Number of Veterans,Transitioning Service Members (TSMs), and other eligible persons served
1,826 1,656 3,482
Outreach Visits 7 15 22 Veterans Placed in Employment 163 124 287
Intensive Service Rate (Goal = 90% or better) 97.7% 96.4% 96.4%
Employer Contacts 426 223 649 Number of Services Provided to Employers 1,847 1,083 2,930
Federal Contractor Contacts 89 42 131 Number of Services Provided to Federal Contractors 428 204 632
Job Orders entered by Veteran Team 236 141 377
Due to the State of Florida, hiring freeze, we currently have vacancies for 2 DVOP’s (Disabled Veteran Outreach Program) and 2 LVER (Local Veteran Employment Representative) staff. These original vacancies extend back to September 26th for the LVER and October 1st 2016 for the DVOP.
Staff vacancies are beginning to impact placements and other metrics. The hiring freeze is based on budget and is expected to be resolved soon.
15 of 27
February 1, 2017
Information Brief
Measure 3C(1)(a) – Performance Funding Model Watch Brief Background CareerSource Brevard (CSB) participates in the Performance Funding Model (PFM) developed by CareerSource Florida. The following information is tracked as an indicator as to anticipated performance on these measures. The measures have been revised and there are now seven (7) metrics being measured. Those measures include two (2) placement measures (Unemployed Placement Rate and Time to Earnings), three (3) exit measures (Cost per Employed at Exit, Average Earnings, and Earnings per Dollar Spent), and two (2) Business Measures (Business Engagement and Customer Satisfaction). These measures are new for PY 2016-17 and all processes, reporting formats, and results continue to be adjusted in order to provide the most accurate predictions of performance. CSB has an internal team who has been meeting for several months to understand the measures and determine how performance can be maximized. The group completed a full review of the PFM measures and have established 10 Strategies for Improvement currently being operationalized. Please note that the following predictions are based on very early data and will change as placement information becomes available. Until we have more information available this information should be thought of as a gauge rather than as an indicator of positive or negative performance.
Placement Measures– Unemployed Placement Rate
Minimum Threshold – 17.35% Target – 23.14%
Quarter 1 Jul. – Sep.
2016
Quarter 2 Oct. – Dec.
2016
Quarter 3 Jan. – Mar
2017
Quarter 4 Apr. – Jun.
2017
Year-to-Date July 2016 –June
2017 Number of Participants with wages this quarter 1,785* 1,892
Number of Participants with Zero Wages the previous Quarter 6,282* 6,703
Performance Rate 28.4% 28.2%
Time to Earnings Minimum Threshold – .925 Target – .694
Quarter 1 Jul. – Sep.
2016
Quarter 2 Oct. – Dec.
2016
Quarter 3 Jan. – Mar.
2017
Quarter 4 Apr. – Jun.
2017
Year-to-Date July 2016 – June
2017 The number of quarters the participants in the denominator went without a job N/A N/A
Number of Participants with Zero Wages the previous Quarter N/A N/A
Performance Rate
Exit Measures Cost per Employed Exit (based on annual data)
Minimum Threshold – $381 Target – $285 Quarter 1
Jul. – Sep. 2016
Quarter 2 Oct. – Dec.
2016
Quarter 3 Jan. – Mar.
2017
Quarter 4
Apr. – Jun. 2017
Year-to-Date July 2016 –June
2017
The number of Exiters who earned a wage the quarter they exited N/A N/A
All Formula Expenditures” (WIOA, WP, Welfare Transition) from “Annual CareerSource Florida Network Program Expenditure Report” produced by DE
N/A N/A
Performance Rate
16 of 27
Average Earnings Minimum Threshold – $2,693 Target – $3,591 Quarter 1
Jul. – Sep. 2016
Quarter 2 Oct. – Dec.
2016
Quarter 3 Jan. – Mar.
2017
Quarter 4
Apr. – Jun. 2017
Year-to-Date July 2016 –June
2017
The number of exiters N/A N/A Total earnings of all exiters during the two quarters after their exit. N/A N/A
Earnings per Dollar Spent (based on Annual Data) Minimum Threshold – $15.81 Target – $21.08 Quarter 1
Jul. – Sep. 2016
Quarter 2 Oct. – Dec.
2016
Quarter 3 Jan. – Mar.
2017
Quarter 4
Apr. – Jun. 2017
Year-to-Date July 2016 –June
2017
Earnings by all exiters in a given program year N/A N/A
All Formula Expenditures” (WIOA, WP, Welfare Transition) from “Annual CareerSource Florida Network Program Expenditure Report” produced by DE
N/A N/A
Performance Rate
Business Services Business Engagement
Minimum Threshold – 617 Target –823 Quarter 1
Jul. – Sep. 2016
Quarter 2 Oct. – Dec.
2016
Quarter 3 Jan. – Mar
2017
Quarter 4
Apr. – Jun. 2017
Year-to-Date July 2016 – June
2017
Businesses served with an Intensive Service 180 424 424
Customer Satisfaction Baseline – 70% (7.0) Quarter 1
Jul. – Sep. 2016
Quarter 2 Oct. – Dec.
2016
Quarter 3 Jan. – Mar
2017
Quarter 4
Apr. – Jun. 2017
Year-to-Date July 2016 – June
2017
Satisfaction among businesses that received business engagement surveys 9.38 9.45 9.45
The funding that goes with these measures is not expected until March 2018. There are three ways to be paid, first is a flat amount if you meet Thresholds in all 7 measures. This is calculated on the percent of federal dollars allocated to the region. CareerSource Brevard’s allocation is 2.54% and therefore, $97,486 is the amount available for meeting minimum Thresholds. This year CareerSource Florida has increased the total performance funding award allocation to $11.5M, up from $5.65M last PY. Staff will continue to revise queries and attempt to predict performance as data becomes available. The following table shows the estimated amounts available:
Improve & Excel Statewide Rank Rank FY15-16 Award FY16-17 Award
1 $294,271 $598,958 2 $277,455 $564,732 3 $260,640 $530,506 4 $243,824 $496,280 5 $227,009 $462,054 6 $210,193 $427,827 7 $193,378 $393,601 8 $176,563 $359,375
17 of 27
February 1, 2017
Information Brief Second Quarter Contractor Performance PY 2016-2017 Background The CSB Workforce Operations contract is cost reimbursement for direct program costs, however, corporate costs and profit are withheld from the Contractor until measurable performance outcomes are achieved. Payments of withheld costs are available to the Contractor to earn on a quarterly basis. Payment of withheld profit uses a performance measurement model based on the following elements: A) Meeting or exceeding 5 out of 9 measures as shown in the contract.
Measures 1 through 7 - Rank at 13 or less on specific measures from the Monthly Management Report
Measure 8 – Meet or exceed the minimum percentages set on 6 out of 8 Performance Standards established in Attachment F. Table 1 shows the performance standards with the Minimum and Accelerated Goals for Contractor payments. The Performance Rate is shown with a red background if the minimum rate was missed and with a green background if the accelerated rate was met or exceeded. Performance that met the minimum but not accelerated is shown with a normal background.
Measure 9 - Obtain an overall system score of 90% or higher on the Career Center Standards
B) Meet or exceed the accelerated percentages set on 5 out of the 8 Performance Measures established in Attachment F.
C) Meeting or exceeding a minimum score of 75 on a Board performance evaluation related to programmatic monitoring results. PY 2016-17 Performance Results The Contractor succeeded in meeting or exceeding the performance criteria and was paid according to the contract.
18 of 27
Elements of Contractor Performance Earnings PY 16-17 Element A
Objective/Criteria 1st Quarter 2nd Quarter 3rd Quarter 4th Quarter Meet 5 out of 9 measures below Welfare Transition Entered Employment Rate (Rank between 1-13 on State Quarterly MMR)
Yes – Ranked 12
Yes – Ranked 17
Welfare Transition Federal All Family Participation Rate (Rank between 1-13 on State Quarterly MMR)
No – Ranked 21
No – Ranked 19
WIA Adult Employed Worker Outcome Rate (Rank between 1-13 on State Quarterly MMR)
Yes – Ranked 10
Yes – Ranked 9
WIA Adult & Dislocated Worker Entered Employment Rate (Rank between 1-13 on State Quarterly MMR)
Yes – Ranked 1
Yes – Ranked 10
Wagner-Peyser entered Employment Rate (Rank between 1-13 on State Quarterly MMR)
Yes – Ranked 8
Yes – Ranked 6
Short Term Veterans Entered Employment Rate (Rank between 1-13 on State Quarterly MMR)
Yes – Ranked 8
Yes – Ranked 6
Wagner-Peyser Percent of Job Openings Filled (Rank between 1-13 on State Quarterly MMR)
Yes – Ranked 7
Yes – Ranked 8
Met the minimum percentages set on 6 out of 8 Performance Standards established in Attachment F.
YES – Met
Minimum on 8 of 8
YES – Met
Minimum on 8 of 8
Obtained an overall system score of 90% or higher on the Career Center Standards
Yes – 100%
Element B Met the accelerated percentages set on 5 out of the 8 Performance Measures established in Attachment F
YES – Met
Accelerated on 5 of 8
YES – Met
Accelerated on 6 of 8
Element C Met a minimum score of 75 or higher on the CSB performance evaluation related to the annual state programmatic monitoring results
Available at the end of the year
19 of 27
BW13-002-001 - Attachment F Performance Standards July 1, 2016 - June 30, 2017
Measure Minimum Accelerated Actual Minimum Accelerated Actual1785/6282 1892/6703
20% 20% 28.4% 20% 20% 28.2%
161 215 180 323 430 424
30% 33% 38% 30% 35% 32%
9 9.5 9.38 9 9.5 9.45
329/1332 1053/3056
23% 26% 24.7% 23% 26% 34.5%
34/34 69/69
90% 95% 100.0% 90% 95% 100.0%7/8 19/21
70% 75% 87.5% 70% 75% 90.5%
5% 6% 18.2% 10% 11% 40.7%
TABLE ASSUMPTIONS:
Table calculations are based on the following rounding rules: Round Up for .6 through .9, Round Down for .1 through .5
Quarter 1 Quarter 2
8
2
1
WIOA Youth Positive Outcome Rate
7
6
5
WIA Youth Educational
Functioning Grade Level Gain Rates in
Math and/or Reading and/or Language
Referral/placement ratio by industry
3
4
Youth scholarship expenditure rate
Performance Funding Model Placement Rate
Performance Funding Model Business
Engagment Survey
Business Survey Return Rate
Table calculations are based on the assumption that no measures have been removed from this attachment.
Business Satisfaction Rate
20 of 27
February 1, 2017
Information Brief
Local Customer Satisfaction Survey Results – Job Seekers
Background
The Customer Satisfaction Survey instrument in use in our career centers appears on all stand-up computer stations and on the WSS and TSS computers. Signage, pop-up reminders and staff engagement have been used to encourage participation.
Results
During the first quarter October 1, 2016 through December 31, 2016, 974 surveys and 465 comments were received. Actual comments are not shared in this brief due to the volume of comments received; however a summary of those comments is shown below and they are shared with the Contractor to support continuous improvement efforts.
• Of 15 Services Listed, The 5 Highest Valued Services Are: 1. Resume Development 2. Job Search Assistance 3. Skills and Interests 4 . Employment Workshops 5. Skills and Interests
• The four Industry Communities or Service Areas Listed in Order of Highest Customer Traffic to Lowest. 1. General 2. Not Applicable 3. Workforce Services Room (Customer Registration) 4. Healthcare & Professional
• 92.6% Were Either Very Satisfied Or Satisfied With Staff
• 89.1% Indicated The Services And Information Provided Would Be Helpful With Their Employment Efforts
• 82.7% Felt Prepared To Move Forward With Their Goals After Their Visit
Summary of Comments
CSB asked “Is there anything else you would like to add to help us improve the services at the Career Center”, and received 465 responses as follows:
• 373 were positive or praised the staff • 14 requested more accommodations, such as chairs and stools to use at the kiosks, make EFM
more user friendly, more staff, reopen Titusville, open more locations, upgrade videos • 4 were negative (overwhelmed with the amount of information, poor customer service, too little
information, not enough staff, EFM system is useless, better information up front about dress code)
• 30 requested ‘more services’ such as have Microsoft classes (power point, excel, etc.), create a Transition Assistance Program, offer internships, get more jobs, tell customers on the phone about the dress code, see a staffing specialist on the first visit, have ex-offender workshops, provide wi-fi, hang a floorplan in the common area, treat everyone the same
• 44 respondents simply said ‘no’, ‘n/a’ ‘not at this time’ or ‘none’
21 of 27
G
row
the
Res
ourc
es o
f the
Boa
rd R
epor
t
U
pdat
ed 0
1/24
/201
7
GR
ANTS
(Fed
eral
, Sta
te a
nd L
ocal
Com
petit
ive a
nd N
on-c
ompe
titive
) G
rant
Nam
e Pa
rtner
s Fu
ndin
g So
urce
Am
ount
Pe
ndin
g Am
ount
Aw
arde
d G
rant
Fo
cus
Stat
us
Staf
f Le
ad
Cyb
er-S
ecur
ity
Trad
e Ad
just
men
t Ass
ista
nce
Com
mun
ity C
olle
ge &
Car
eer
Trai
ning
Gra
nt (T
AAC
CC
T)
Tim
e Fr
ame:
10
/1/1
3 to
9/3
0/17
East
ern
Flor
ida
Stat
e C
olle
ge
(EFS
C)
Fede
ral -
USD
OL
$1
5,00
0
CSB
focu
s as
a p
artn
er fo
r th
is g
rant
was
soc
ial m
edia
ca
mpa
igns
and
ass
istin
g w
ith
track
ing
stud
ent o
utco
mes
.
This
is th
e fin
al y
ear o
f our
pa
rtner
ship
on
this
gra
nt
whi
ch e
nds
in S
epte
mbe
r 20
17.
Don
Lu
sk
Job-
Driv
en G
rant
(JD
-CD
) Ti
me
Fram
e:
8/1/
14 –
6/3
0/17
Reg
ions
11
(Fla
gler
/ Vo
lusi
a)
& 9
(A
lach
ua/
Brad
ford
)
Fede
ral
USD
OL
NEG
via
St
ate
– C
SF
$7
15,0
00
Dis
loca
ted
Wor
kers
& U
C
Cla
iman
ts L
ikel
y to
Ex
haus
t Ben
efits
Gra
nt w
as e
xten
ded
until
Ju
ne 3
0, 2
017.
C
SB h
as
oblig
ated
95
%
and
expe
nded
93%
of t
he g
rant
al
loca
tion.
Sta
ff ex
pect
s to
be
ab
le
to
expe
nd
all
avai
labl
e $
by
gran
t ex
pira
tion.
Jam
es
Wat
son
AAR
P Fo
unda
tion
Back
to
Wor
k 50
+ W
omen
’s E
cono
mic
St
abilit
y In
cent
ive
Initi
ativ
e (W
ESI)
Tim
e Fr
ame:
3/
1/15
– 2
/28/
19(?
)
EFSC
, W
omen
’s
Cen
ter &
Ag
ing
Mat
ters
in
Brev
ard
Soci
al
Inno
vatio
n Fu
nd (S
IF)
thro
ugh
AAR
P Fo
unda
tion
$1
29,5
00
Offe
ring
unem
ploy
ed w
omen
in
form
atio
n se
ssio
ns;
com
pute
r, fin
anci
al
liter
acy,
an
d jo
b sk
ills
train
ing;
co
achi
ng
and
job
sear
ch
assi
stan
ce f
or w
omen
age
s 50
-64.
Coa
ches
at
EF
SC
and
CSB
ar
e w
orki
ng
with
cu
stom
ers
to a
chie
ve w
ork
and
train
ing
goal
s. T
here
ar
e ov
er 8
0 ac
tive
case
s w
ithin
the
tot
al c
asel
oad.
Th
e ne
xt
wav
e is
sc
hedu
led
for
Febr
uary
20
17.
Yea
r 3
is s
et t
o be
gin
3/1
and
AAR
P Fo
unda
tion
rece
ntly
re
veal
ed t
he a
vaila
bilit
y of
Yea
r 4 fu
ndin
g.
Jana
Ba
uer
Flor
ida
Sect
or P
artn
ersh
ip
Nat
iona
l Em
erge
ncy
Gra
nt
Tim
e Fr
ame:
7/
1/15
-6/3
0/17
DEO
U
SDO
L th
roug
h D
EO
$7
65,0
00
Adva
nced
M
anuf
actu
ring
utiliz
ing
a Se
ctor
St
rate
gy
appr
oach
to
as
sist
w
ith
rele
vant
sk
ills
train
ing
and
OJT
tra
inin
g do
llars
to
plac
e di
sloc
ated
w
orke
rs
in
the
man
ufac
turin
g se
ctor
to fi
ll th
e em
ploy
men
t ga
ps.
Inte
rnal
ly
bran
ded
as
Adva
ncin
g in
M
anuf
actu
ring
(AIM
) fo
r co
mm
unity
id
entit
y an
d pa
rtici
patio
n.
Staf
f con
tinue
s to
end
eavo
r to
wor
k w
ith m
anuf
actu
ring
busi
ness
es
to
prov
ided
se
rvic
es
whi
ch
assi
st
in
mee
ting
tale
nt
pipe
line
need
s. C
SB h
as o
blig
ated
22
% a
nd e
xpen
ded
20%
of
the
fund
ing.
St
aff
expe
cts
fund
ing
to b
e fu
lly e
xpen
ded
by e
nd o
f gra
nt p
erio
d.
Tina
Be
rger
22 of 27
G
row
the
Res
ourc
es o
f the
Boa
rd R
epor
t
U
pdat
ed 0
1/24
/201
7
H-1
B A
mer
ican
Pro
mis
e
Gra
nt (A
PG)
Tim
e Fr
ame:
01
/01/
17 –
12/
31/2
0
LWDB
12
- C
entra
l Fl
orid
a
USD
OL
$2
.380
,337
Th
is p
roje
ct w
ill ta
rget
hig
h-gr
owth
jobs
alig
ned
with
the
Info
rmat
ion
Tech
nolo
gy (I
T)
and
IT-R
elat
ed
indu
stry
se
ctor
, ra
ngin
g fro
m e
ntry
-le
vel
occu
patio
ns t
o hi
gh-
leve
l man
agem
ent p
ositi
ons
in L
WDB
Reg
ion
12 &
13
usin
g a
sect
or
stra
tegy
ap
proa
ch.
Gra
nt
anno
unce
men
t re
ceiv
ed
on
Nov
embe
r 16
th.
Janu
ary
2017
is th
e of
ficia
l sta
rt da
te o
f th
is
gran
t. S
taff
wor
king
on
impl
emen
tatio
n pl
an.
Judy
B
lanc
hard
Coo
pera
tive
Out
reac
h Pr
ogra
m w
ith M
oore
C
omm
unic
atio
ns a
nd
Car
eerS
ourc
e Fl
orid
a
Car
eerS
ourc
e Fl
orid
a &
M
oore
C
omm
unic
atio
ns
Wag
ner
Peys
er S
tate
Le
vel
Fund
ing
$2
7,21
9 Th
is
fund
ing
is
allo
cate
d ba
sed
on o
ur re
gion
siz
e an
d is
foc
used
on
stre
ngth
enin
g C
SF
netw
ork
bran
d,
influ
enci
ng
ac
tion
by
busi
ness
/job
seek
ers
to u
se
CSB
se
rvic
es,
conn
ect
busi
ness
with
tal
ent
and
to
offs
et
com
mun
icat
ion
outre
ach
cost
s an
d su
ppor
t lo
cal e
fforts
.
Scop
e of
w
ork:
So
cial
m
edia
and
web
site
con
tent
st
rate
gy t
rain
ing
for
eigh
t C
SB
staf
f, m
ultim
edia
ca
mpa
ign
to
attra
ct
and
recr
uit
the
engi
neer
s Br
evar
d’s
busi
ness
es w
ant
and
a m
ultim
edia
ca
mpa
ign
to
mee
t th
e go
als
of
the
Gov
erno
r’s
Ree
mpl
oym
ent C
halle
nge.
Den
ise
Bion
di
Hur
rican
e M
atth
ew
Dis
loca
ted
Wor
ker G
rant
Ti
me
Fram
e:
12/1
/201
6 - 9
/31/
2017
Non
e U
SDO
L vi
a D
EO
$2,5
76,3
56
$936
,851
Th
e pu
rpos
e of
this
aw
ard
is
to
prov
ide
tem
pora
ry
empl
oym
ent
to
elig
ible
pa
rtici
pant
s on
: •
Proj
ects
fo
r cl
ean-
up,
dem
oliti
on,
repa
ir,
reno
vatio
n,
and
reco
nstr
uctio
n of
de
stro
yed
publ
ic
stru
ctur
es,
faci
litie
s, a
nd
land
s w
ithin
the
affe
cted
co
mm
uniti
es,
as w
ell
as
priv
ate
non-
prof
it pr
oper
ties.
•
Hum
anita
rian
assi
stan
ce—
actio
ns
desi
gned
to
sa
ve
lives
, al
levi
ate
suffe
ring,
an
d m
aint
ain
hum
an d
igni
ty in
af
fect
ed a
reas
.
CSB
aw
ard
$936
,851
on
11/2
8/20
16.
Dep
endi
ng
on
the
expe
nditu
re
of
initi
al a
war
d, C
SB m
ay
be
able
to
re
ceiv
e su
pple
men
tal a
war
ds fo
r th
is
gran
t.
Proj
ect
man
ager
an
d ca
reer
ce
nter
sta
ff ha
ve b
een
hire
d fo
r th
is g
rant
. W
e cu
rren
tly
have
fo
ur
wor
ksite
s an
d ei
ght
indi
vidu
als
hire
d fo
r cl
eanu
p, r
esto
ratio
n an
d hu
man
itaria
n ai
d du
e to
th
e im
pact
of
hurr
ican
e M
atth
ew.
Jim
W
atso
n
23 of 27
G
row
the
Res
ourc
es o
f the
Boa
rd R
epor
t
U
pdat
ed 0
1/24
/201
7
UN
RES
TRIC
TED
REV
ENU
ES (
Non
-gov
ernm
enta
l fun
ding
, Fee
for s
ervi
ce, F
ound
atio
n an
d C
orpo
rate
giv
ing
prog
ram
s)
Nam
e of
Fun
ding
Pa
rtner
s Fu
ndin
g So
urce
Am
ount
Pe
ndin
g Am
ount
Aw
arde
d G
rant
/Con
tract
Fo
cus
Stat
us
Staf
f Le
ad
East
ern
Flor
ida
Stat
e C
olle
ge
Stud
ent
Enga
gem
ent/
Indu
stry
Ad
viso
ry C
ounc
ils
Tim
e Fr
ame:
8/
1/20
13 -
Inde
finite
Non
e Ea
ster
n Fl
orid
a St
ate
Col
lege
$4
0,00
0/
Annu
ally
st
artin
g 9/
15/1
4
Stud
ent
data
re
sear
ch
and
Indu
stry
Ad
visor
y C
ounc
ils
inclu
de:
Man
ufac
turin
g
& En
gine
erin
g Te
chno
logy
; C
ompu
ter
Scie
nce
& In
form
atio
n Te
chno
logy
; Bu
sines
s Ad
min
istra
tion
& O
ffice
Te
chno
logy
; an
d H
ealth
care
& L
ife S
cienc
es
Third
yea
r of a
con
tinui
ng
cont
ract
. R
ecei
ved
$116
,400
to
tal
to
date
. Su
bmitt
ed
empl
oym
ent
data
on
ov
er
2,30
0 st
uden
ts,
faci
litat
ed
45
indu
stry
cou
ncils
hel
d to
da
te a
nd in
trodu
ced
new
Tr
ansp
orta
tion,
Lo
gist
ics
& M
ariti
me
Indu
stry
C
ounc
il on
Sep
t 15,
201
6.
Judy
Bl
anch
ard
Tick
et
to
Wor
k (T
TW)
Prog
ram
Ti
me
Fram
e: N
one
Non
e So
cial
Se
curit
y Ad
min
.
$1
19,1
22
Focu
sed
on
elig
ible
TT
W
cust
omer
s w
ho w
ant
to r
etur
n un
subs
idize
d em
ploy
men
t usin
g th
e Em
ploy
men
t Net
wor
k (E
N).
Staf
f con
tinue
to w
ork
with
el
igib
le
cust
omer
s ar
e in
tere
sted
in
w
ork
or
train
ing.
EN
con
tinue
s to
pr
ogre
ss
at
a m
odes
t pa
ce w
ith 4
1 tic
kets
bei
ng
assi
gned
.
Jam
es
Wat
son
Flor
ida
Partn
ersh
ip P
lus
Tim
e Fr
ame:
In
defin
ite
Voca
tiona
l R
ehab
ilitat
ion
Soci
al
Secu
rity
Adm
in.
Unk
now
n
Exitin
g Vo
c. R
ehab
par
ticip
ants
w
ho
have
fo
und
empl
oym
ent
and
are
curre
ntly
rece
iving
SSI
or
SS
DI.
C
SB
will
prov
ide
Empl
oym
ent
Net
wor
k m
anda
tory
fol
low
up
serv
ices.
Fu
nds a
re re
porte
d as
par
t of t
he
SSA
TTW
pr
ogra
m
and
our
unre
stric
ted.
We
have
rec
eive
d pa
ymen
t for
(4) f
our B
SA to
dat
e.
Appl
icat
ion
Proc
ess
com
plet
e. C
SB e
ligib
le to
re
ceiv
e re
ferra
ls, 1
4 B
SA
requ
ests
re
ceiv
ed
to
date
. Fo
r ea
ch
refe
rral
C
SB
will
rece
ive
com
pens
atio
n in
tw
o fo
rms:
(1)
$10
00 f
or a
ny
parti
cipa
nt
exiti
ng
that
re
mai
ns
empl
oyed
at
SG
A (S
ubst
antia
l Gai
nful
Ac
tivity
) fo
r a
seve
n m
onth
dur
atio
n. (
2) $
500
for
writ
ten
bene
fit
sum
mar
y an
alys
is (
BSA)
co
mpl
eted
by
a ce
rtifie
d C
omm
unity
Par
tner
Wor
k In
cent
ive
Coo
rdin
ator
(C
PWIC
). C
SB
has
rece
ived
$1
,500
so
fa
r th
is y
ear.
Jam
es
Wat
son
24 of 27
G
row
the
Res
ourc
es o
f the
Boa
rd R
epor
t
U
pdat
ed 0
1/24
/201
7
Hea
lthca
re S
ecto
r Stra
tegy
Ti
me
Fram
e:
7/1/
16 –
6/3
0/17
Hea
lth F
irst,
EDC
, City
of
Mel
bour
ne,
BPS-
Car
eer &
Te
chni
cal
Educ
atio
n,
BPS-
Adul
t Ed
ucat
ion,
C
ircle
s of
C
are,
Hea
lth
Cou
ncil,
and
ad
ditio
nal
Indu
stry
, Ed
ucat
iona
l an
d ot
her
stak
ehol
ders
ye
t to
be
iden
tifie
d.
Priv
ate
Sect
or
Gra
nt
Mon
thly
C
ost
Rei
mbu
rse
men
t
$91,
351
Empl
oy a
Hea
lthca
re S
ecto
r St
rate
gist
to
co
ordi
nate
H
ealth
care
Sec
tor
Stra
tegy
to
faci
litat
e so
lutio
ns f
or c
urre
nt
wor
kfor
ce n
eeds
, pr
ojec
tions
fo
r w
orkf
orce
issu
es o
ver
the
next
five
yea
rs, a
nd re
sour
ces
to m
eet
both
lon
g an
d sh
ort
term
goa
s as
est
ablis
hed
by
the
indu
stry
as
a w
hole
.
The
Sect
or S
trate
gy k
ick
off w
as h
eld
on 1
2/14
/16
with
exc
elle
nt a
ttend
ance
by
he
alth
ca
re
empl
oyer
s,
train
ing
vend
ors
and
othe
rs w
ith
a st
ake
in th
e ou
tcom
e of
th
is e
ffort.
Th
e m
eetin
g in
clud
ed
pres
enta
tions
of
the
surv
ey d
ata
and
an
over
view
by
M
ary
Lou
Brun
ell
of
the
Flor
ida
Heal
thca
re
Wor
kfor
ce
effo
rts.
Gro
up w
ork
at
the
even
t res
ulte
d in
a lis
t of
follo
w u
p ac
tions
and
gr
oups
ne
cess
ary
to
mov
e th
e se
ctor
stra
tegy
fo
rwar
d.
Car
ol
Broo
ks
Mac
rand
er
City
of P
alm
Bay
– J
unio
rs to
Jo
bs P
rogr
am
Tim
e Fr
ame:
Su
mm
er o
f 201
7
US
Con
fere
nce
of
May
ors
(USC
M),
City
of
Pal
m B
ay
Palm
Bay
&
USC
M –
Dol
lar
WI$
E G
ran t
$27,
000
To B
e D
eter
min
ed
Usin
g a
com
bina
tion
of $
fro
m
Palm
Bay
and
USC
M, C
SB w
ill fa
cilita
te t
he “
Juni
ors
to J
obs”
su
mm
er y
outh
trai
ning
pro
gram
fo
cusin
g on
tea
chin
g 30
hig
h-sc
hool
ju
nior
s th
e sk
ills
they
ne
ed to
obt
ain
empl
oym
ent.
CSB
will
be r
espo
nsib
le
for
cond
uctin
g th
e Fo
unda
tions
Tra
inin
g fo
r th
e 20
17
prog
ram
. Pl
anni
ng
will
begi
n in
Sp
ring
of 2
017.
Pal
m B
ay
will
be h
andl
ing
all s
tude
nt
and
inte
rnsh
ip
recr
uitm
ent.
Jana
Ba
uer
City
of
C
ocoa
–
Yout
h Su
mm
er
Empl
oym
ent
Prog
ram
Ti
me
Fram
e:
Sum
mer
of 2
017
City
of C
ocoa
C
ity o
f C
ocoa
$4
0,00
0
Usin
g fu
ndin
g fro
m t
he C
ity o
f C
ocoa
, C
SB
will
facil
itate
a
sum
mer
you
th tr
aini
ng p
rogr
am
focu
sing
on t
each
ing
22 h
igh
scho
ol j
unio
rs a
nd s
enio
rs t
he
skills
th
ey
need
to
ob
tain
em
ploy
men
t. Th
is in
clude
s a
paid
Wor
k Exp
erie
nce
piec
e w
ith
the
City
.
Coc
oa a
nd C
SB h
ave
an
agre
emen
t for
yea
r tw
o in
pr
ogre
ss.
Thi
s ye
ar t
he
City
will
be th
e em
ploy
er
of
reco
rd
for
the
wor
k ex
perie
nce
com
pone
nt.
CSB
de
liver
ed
the
cont
ract
to
the
City
for
re
view
on
12
/20.
An
in
itial
pla
nnin
g m
eetin
g w
as
held
an
d al
l tim
elin
es
have
be
en
deve
lope
d fo
r 201
7.
Jana
Ba
uer
25 of 27
G
row
the
Res
ourc
es o
f the
Boa
rd R
epor
t
U
pdat
ed 0
1/24
/201
7
Toba
cco
Free
Flo
rida
Tim
e Fr
ame:
In
defin
ite
Flor
ida
Dep
artm
ent o
f H
ealth
Bure
au o
f To
bacc
o Fr
ee
Flor
ida
$22,
425
The
Bure
au o
f To
bacc
o Fr
ee
Flor
ida
(BTF
F)
partn
ers
with
Fl
orid
a RW
B’s
to p
rom
ote
the
“3
Free
and
Eas
y W
ays
to Q
uit”
prog
ram
to
he
lp
clien
ts
quit
toba
cco
and
impr
ove
thei
r em
ploy
abilit
y.
W
hile
th
is pr
ogra
m is
ava
ilabl
e fre
e to
all
Flor
ida
resid
ents
, th
e D
epar
tmen
t of
H
ealth
ta
rget
s w
orkf
orce
cli
ents
an
d re
war
d LW
DB’
s fo
r eac
h cli
ent r
efer
ral.
For
Prog
ram
Yea
r 20
15-
2016
, C
aree
rSou
rce
Brev
ard
has
obta
ined
$1
4,92
5 in
un
rest
ricte
d fu
ndin
g,
prod
ucin
g 47
8 re
ferra
ls
in
Brev
ard
Cou
nty.
A
porti
on o
f the
fu
nds
was
exp
ende
d on
st
aff
ince
ntiv
es a
nd P
Y 15
-16
All S
taff
Even
t. F
or
the
first
qua
rter P
Y 20
16-
17
we
have
ea
rned
$6
,224
.50.
Mar
ina
Ston
e
Nex
tGen
Woo
foun
d As
sess
men
t Pro
ject
Ti
mef
ram
e:
Jan
2017
– J
an 2
018
Wel
ls F
argo
W
ells
Fa
rgo
$8
,500
U
sing
fund
ing
dona
ted
from
W
ells
Farg
o fo
r pro
gram
sup
port
to th
e N
extG
en p
rogr
am. P
lans
in
clude
th
e pu
rcha
se
of
a pe
rson
ality
and
car
eer
inte
rest
as
sess
men
t to
ol f
or a
ll yo
ung
adul
ts,
to b
e fa
cilita
ted
in t
he
orie
ntat
ion.
Fund
ing
has
been
aw
arde
d as
of
09/2
8/16
an
d fu
ndin
g w
as re
ceiv
ed
on
11/1
/16.
St
aff
is
curre
ntly
w
orki
ng
to
laun
ch th
e us
e of
this
new
to
ol. S
taff
will
laun
ch in
Ja
nuar
y 20
17.
CSB
is
partn
erin
g w
ith J
unio
r Ac
hiev
emen
t to
sh
are
the
tool
w
ith
BPS
st
uden
ts.
Jana
Ba
uer
26 of 27
WORKFORCE OPERATIONS COMMITTEE (WOC)
ATTENDANCE RECORD
PY 2016-2017 Aug Nov Feb May
Beal, Shawn new 10/16 P
Coxwell, Dale P A
Heller, Nancy P P
Jones, Danielle A P
Just, Paula P P
Patel, Amar P P
Taibl, Ron P P
27 of 27
