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WHY ASG INFORMATION TECHNOLOGIES
9 SOUTH CHERRY STREET
WALLINGFORD, CT 06492
203-440-4413
www.asgct.com facebook.com/ asgtechnology
linkedin.com/company/asg-
Information-technologies
Managed IT Support IT Security Services Data Backup & Recovery
Professional IT Services &
IT Consulting Services
Cloud & Mobile Solutions HIPAA & Compliance Solutions
BOCA RATON—DELRAY BEACH
DEERFIELD BEACH, FL
561-299-1764
V3.19.19
Robert Mitchell, President & CEO
Technology Strategist Expert for
Small and Medium Businesses
Robert Mitchell has been in the IT industry for over 30 years. He began working with
computers when he was very young while employed at his father’s software company. In
1997 Rob formed ASG Information Technologies. He started out working on home machines
and provided break fix support to a few businesses while building computers and server
environments early on.
After a few years the business office moved to Wallingford, Connecticut and in 2003
Rob hired his first employee. Holly answered the phones live, processed billing in a timely
manner to increase cash flow and ASG was off and running. Today, ASG Information
Technologies is a leading authority on Managed IT and Security Support Services for
businesses in Connecticut and the company is currently located in Wallingford, CT and has
recently expanded it’s business to Boca Raton, Delray Beach areas of south Florida.
Rob was born in Connecticut and currently lives in Wallingford with his wife of over
20 years and their two children.
The Core Focus of ASG’s Team Is to Deliver Positive Business Results from Their
Clients’ Technology Investments and to Make Life Easier For Business Owners.
Over the years Rob has spoken with many business owners and they are just so busy
running their business that they don’t take the time or realize just how a well-run network
managed by an experienced IT support company can have a positive effect on their business
results. Rob and his team’s goal is to educate companies on what ‘great IT support” should
look like so they can be prepared to make better decisions regarding their computer networks
and technology.
ASG has helped hundreds of Connecticut businesses with their IT and computer
networks by providing custom IT strategies, support, security, and data backups for
businesses with 15 to 100+ computer users who demand reliability and security from their
computer network.
About Robert Mitchell
& ASG Information Technologies
“From our experienced technicians, to the proven process of delivering our proactive
managed IT services and support and outstanding customer service, we are able to
give your business better results than other IT service providers.”
~ Robert Mitchell, President
Why Businesses Choose ASG Information Technologies To Support Their IT Networks
Just don’t take our word for it, read what some of our clients have to say about us:
ASG’s Response & Resolution Times Are Very Quick!
“I am very pleased to provide a recommendation for ASG Information Technologies. We
have been happy customers of theirs for over four years.
We had worked with a number of Information Technology companies previously, but none
were as responsive as ASG has been for us. It does not matter whether it is a little or big
problem, they are there to get us through it.
In these four years, we have made major upgrades to our servers, individual pc’s and
proprietary insurance software. They have given us solid advice that we have found to be
spot on. The staff at ASG all had the patience to get us through it all with little to no
complications. They do much behind the scenes to keep us up and running efficiently and
without interruption.
We have also requested ASG to conduct a Vulnerability and Penetration Test on our network.
It is nice to know that our systems are secure. Due to this test and other security measures
ASG helped us implement, we received a credit on our Cyber Liability Insurance Policy.
Rob Mitchell, the owner, and his staff are very knowledgeable and all easy to work with.
The response times are very quick and they ask pertinent questions to get to the bottom of
the problem for a quick resolution. We feel that we are in very good hands because of their
integrity and professionalism.”
Peter Petruzelo, President, Petruzelo Insurance
Our managed IT support eliminates costly, frustrating, time consuming problems that most
businesses have with their technologies. We make life easier for our clients by lowering operational
costs while dramatically improving the security and the stability of their computer networks.
ASG’s IT Support Had Made Life Easier For
Eastern Connecticut Endoscopy Center.
“We were very impressed with ASG’s outstanding presentation of their solution proposal
and project process. I felt like I could trust Rob Mitchell and his team which gave me
greater confidence that choosing ASG was going to be the right choice for our business.
The project of installing the new server and network went so smoothly and far exceeded
my expectations, and there was absolutely no service disruption to our center. In
addition ASG’s proactive approach of managing our network and security through their
DirectLinx Managed IT Support plan behind the scene is reassuring. The greatest benefit,
by far, is the expertise and knowledge of ASG’s Team!”
Christine Leffler—Eastern Connecticut Endoscopy Center
“I want to thank you for sending Dave out
to Acme Wire to take care of our installs
and then the list of issues I gave to him.
Dave is an amazing worker, very
thorough and he went beyond the call of
duty as they say with Comcast and also
dealing with Stephen’s laptop. I am very
happy we found ASG!”
Acme Wire Products Co., Inc.
From A Management
Perspective, It Is Comforting
To Know The Systems Are
Secure And We Have
Assistance In Emergencies.
“I personally experienced a corruption of
one of our larger Access Databases, which
became unusable. Within 5 minutes of
calling ASG, they were able to get the
most recent backup operational for me,
saving me hours of time and aggravation.
The biggest benefits that we have received
since hiring ASG is peace of mind, and
positive movement for our IT systems.”
Stevens Company, Inc.—Manufacturer
I’m Very Happy We
Found ASG Information
Technologies!
What We Like Most About
ASG Information Technologies
Is Their Quick Response To Any
Problems We Have Had.
“Even when we email to their support, there is a
follow up phone call from them. I never feel like
my questions or issues are not important.
They also stick with a problem until there is an
answer or a fix. I was seeing a message on my
computer and they quickly remoted in to my
computer to quick run scans to make sure every-
thing was ok.
Recently we restructured our office and ASG
performed the IT project of a new virtualized
server. In order not to have downtime during the
project, ASG moved our programs and data to
their location and our employees were able to
continue to work during the new project. The
IT project went incredibly smooth.
The biggest benefit that we have received from
ASG is their very quick assistance and the
knowledge that they have of all the programs
that we run.”
Laurie Buick, Beverage Publications, Inc.
ASG Information Technologies
Manages All Of Our IT Needs!
“Here at Star Auto Sales we are huge fans of
ASG Information Technologies. We have
replaced all of our computers, laptops and
desktops PCs and our server. ASG brought
our business up to PCI compliance, backup
our servers and has handled some virus threats.
They manage all of our IT needs. Rob Mitchell,
the owner, has a talented team he is working
with. We have interacted with most of the
technicians and know for a fact we are in
strong, capable hands.
It has also been a pleasure working with Holly
Heger, Rob Mitchell and the entire team.
People don’t know how important IT services
are until your systems are down. Luckily we
don’t have to worry about that now.”
Janine Brancale, Star Auto Sales
We’re Active Locally We are proud to be part of the following local organizations. Over the years, our business has
been built on great referrals.
ASG Also Gives Back
The Semper Fi Fund is a non-profit organization that provides immediate
financial assistance and lifetime support to post 9/11 wounded, critically
ill and injured members of all branches of the U.S. Armed Forces, and
their families, ensuring that they have the resources they need during their
recovery and transition back to their communities. We work to ensure
that no one is left behind. www.semperfifund.org/
Franciscan Life Center
The Franciscan Life Center was founded and operated by the Franciscan
Sisters of the Eucharist since 1974. The center quietly effects change in the
hearts of men and women looking for perspective and purpose in their lives.
Each year hundreds of individuals come to a renewed sense of hope
through the services for families, youth, married couples and older people
offered at the Franciscan Life Center. www.flcenter.org/
ASG Information Technologies also donates to various Autism charities.
Certifications
Technology & Security Products
We understand the importance of staying on top of new demands
in technology. By doing this we have invested in our technicians
to make sure they are constantly learning new skills and services
to better support our clients.
Experience The ASG Difference
www.asgct.com
10 Reasons Why You’ll Want To Outsource Your
IT Support To ASG Information Technologies
) We are a financially stable company with the original owner since 1997. We understand what
it takes to help make our clients successful. You can count on us to be here for the long term
and we stand by all of our work.
) We differentiate ourselves by focusing on the value and top notch level of service we give to
our clients.
) We guarantee a 1-hour response time. When your computer network goes down, you need it
fixed immediately so you can get back to running your business. We guarantee to respond to a
crisis within 1 hour of your call if not sooner.
) We are far less expensive than hiring a full time computer support staff. By outsourcing your
computer support to us, we can save you thousands on hiring, salary, and benefits.
) Our technicians are highly trained to solve your problems fast and cost effectively. We invest
in highly advanced tools which allow us to be proactive in maintaining and securing computer
networks.
) We are efficient and process oriented to be able to handle any computer and network job, but
small enough so you can receive the individual attention that your company deserves. As a
customer, you will have direct access to me, the owner, to handle any problems, concerns,
questions, or issues you may have.
) We provide our managed clients with insightful monthly reporting and detailed billing
as well as a monthly follow-up call by our owner to ensure the value of our service to you.
) We understand that network security is a vital component of our clients and we invest in
products, tools and training to ensure our technicians are on the leading edge of security.
) We have a full-time dedicated dispatcher who always answers calls live during regular business
hours. Your calls will never go to voicemail and requests or questions will get immediate
attention.
) We specialize in highly-responsive, proactive managed computer support and IT security
services for Connecticut and South Florida companies who require better results from their
technology investments. We take the “SH” out of “IT”!
ASG Information Technologies | 9 South Cherry Street, Wallingford, CT 06492
Tel: 203-440-4413 | Web: www.asgct.com | Email: info@asgct.com
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