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What are the current trends around social media and fundraising? How might supporter habits, social media and other technologies affect the future of fundraising within charities?Put together by Caz Yetman, Beth Granter and Max St John.
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Page 1 | November 2011
Trending topics: social media and fundraising
Page 2 | November 2011
We’re talking about…
Future principles and directionSeamless integrationAgility and real-timeConnected TVMobile and payment
Current and emerging trendsSocial proofGaming (and micropayments)Geo-social (check-ins)Fundraising campaign commsCorporate social sponsorshipCrowd-sourced produces
Page 3 | November 2011
Future principles and directions
Page 4 | November 2011
Seamless integration
• Social media as an integral part of your organisation.
• Brands that work across thousands of platforms.
• Social communications built in to everything.
• Campaigns + fundraising + digital + brand + …
• Everyone in your organisation is a spokesperson.
• ‘Social media’ is no longer a thing – you’re social.
Page 5 | November 2011
Agility and real-time
• Ability to react fast, capitalise on breaking news.
• Reducing the distance between you and supporters.
• Fundamental change in attitudes to risk.
• Knowing what’s being said, all the time.
• Real-time connection across every part of the organisation.
Page 6 | November 2011
Connected TV
• TV and social media already go hand-in-hand.
• Conversations, check-ins, ‘Shazam now’.
• By 2014 90% of TVs sold will be web-enabled.
• TV as a fully social, community experience.
• Advanced targeting, cross-platform, interactive.
Page 7 | November 2011
Mobile and payment
• Goodbye big merchants and gateways.
• New technologies, models and currencies.
• Square, Stripe, NFC, Facebook Credits, BitCoin.
• Mobile and tablets default for shopping, gaming etc
• Games developers, retailers shifting platforms.
Page 8 | November 2011
Current and emerging trends
Page 9 | November 2011
Social proof
Unicef refreshes the 1 million pixel idea
Potential donors can see who has already donated
Donors can brag about their donation through a sharable public asset
Transactional donationCorporate partnershipMicrodonationsSocial proof
Page 10 | November 2011
Gaming (and micropayments)
Gamers contribute by buying designated virtual goods like a sweet potato crop in CityVille, — or can donate by using a direct link.
Zynga gamers donated more than $1 million to tsunami relief efforts.
Zynga partnered with the Save the Children to raise money for its Japan Earthquake Tsunami Children Emergency Fund.
Urgency
Game app partnership
Campaign integration
Transactional
Page 11 | November 2011
Geo-social
Check-ins in retail locations by customers earn ‘karma points’, redeemed for charity donation by retailer and badge for customer
e.g. CauseWorld, Foursquare charity check-ins, Gowalla (could be custom)
Corporate partnershipsCheck-in applications
Page 12 | November 2011
Fundraising for campaign comms
Fundraising for advertising to support an advocacy campaign.
Could have a later fundraising ask built into the campaign journey.
Successful examples include 38 Degrees and the British Humanist Association (Atheist Bus Campaign).
Campaign integrationCrowd-funding
Page 13 | November 2011
Corporate social sponsorship
Corporate sponsorship in return for PR via social media, e.g. check-ins, blog posts, Facebook ‘likes’, hashtag use.
Potentially risky if brand perceived as exploiting the opportunity.
Corporate sponsorship
Page 14 | November 2011
Crowd-sourced products
Retailer partnershipTransactional giving
Crowd-sourced design
Getting your audience to design products that are sold to support a cause.
Using designers’ networks to raise awareness.
Helping people use their creativity to raise money.
Plays on desire to showcase talent and competitive behaviour.
Page 15 | November 2011
Thanks for listening :)