Embed Size (px)
Citation preview
Presenting Today
Jeremy LiebDirector of Recruiting,
Follow along on Twitter: #BizWebinar @BizLibrary
Erin BoettgeContent Marketing Manager,
BizLibrary helps organizations succeed by improving the way employees learn.
www.bizlibrary.com/free-trial
Which best describes me…
How would you describe your current training for new managers and supervisors?
WHAT YOU’LL BE ABLE TO TAKE-AWAY
New manager and supervisors make a big impact on our organizations and employees.
There are four key changes that we need to understand and support when an individual contributor transitions to become a new manager.
How to create a development plan for your new managers and supervisors.
...if employees' relationship with their managers is fractured, then no amount of perks will persuade the employees to perform at top levels. Employee engagement is a direct reflection of how employees feel about their relationship with the boss.
Source: Self-determination Theory And Facilitation Of Intrinsic Motivation, Social Development And Well-being, American Psychologist Association
“
78% 76% 73%
Achieving a high level of customer satisfaction
Achieving a high level of productivity
Achieving a high level of employee engagement
SOURCE: Harvard Business Review, Frontline Managers: Are They Given the Leadership Tools to Succeed?
The Importance of Frontline Managers and Achieving Business Priorities
SOURCE: Linda Hill, Associate Professor,
Harvard Business School
RelationshipsExpectationsSkillsPerspectives
…change
Relationships Change
FRIENDS TEAM BOSS PEERS
Establishing Credibility
Experience and Knowledge
Organizational Role
Organizational Politics
Control of Consequences
? ? ? ?
WORK EXPECTATIONS
BEHAVIOR EXPECTATIONS
LEADERSHIP EXPECTATIONS
WORKING TOGETHER
EXPECTATIONS
Expectations Change
SOURCE: From Bud To Boss: Secrets To A Successful Transition To Remarkable Leadership By Kevin Eikenberry And Guy Harris
TASK ACCOMPLISHMENT
INTERACTING WITH PEOPLE
ORGANIZATION TEAM
Pygmalion effect
People tend to live up, or down, to your expectations of them.
Skills Change
Communication Coaching Collaboration and Teamwork Goal Setting
Emotional Intelligence - EQ
Self-Awareness Self-Management
Social Awareness
Relationship Management
New Manager Curriculum
Coaching.
Leadership Strategic Thinking Presentation Skills
Delegation.
Engagement/Motivation
Performance Listening Skills
Learning How to Learn
Developing Relationships
Formal Training
Receiving Feedback
SelfAwareness
On-the-JobExperiences
Succession Planning for New Managers
CONSIDERATION EXPLORATION TRANSITION ADOPTION
• Seminars• Informational
interviews• Job shadowing• Focus groups
Selection
• Formal and informal training
• Acting manager• Job rotation• Project manager
• Formal and informal training
• Mentoring• Networking
• Formal and informal training
• Mentoring• Feedback• Peer evaluation
Roles and Responsibilities
Processes and Procedures
Professional Identity Information
PRE-PROMOTION POST-PROMOTION
SOURCE: A Succession Plan for First Time Managers, Maria Plakhotnik and Tonette S. Rocco, T&D Magazine, December 2011
What are my development objectives?
What activities do I need to undertake to achieve my objectives?
What support/resources do I need to achieve my objectives
What are the measures of success?
Target date for achieving my objectives
Create an Individual Development Plan
Perspectives Change
Understanding priorities and
concerns
Big picture, holistic view
Internal and external networks
Influence and collaboration
Focus on short term results
.
Work within existing procedures
Articulating a vision
.
Inspiring commitment
Challenging the status quo
Management
Compliance
Leadership
KEY TAKE-AWAYS
New manager and supervisors make a big impact on our organizations and employees.
There are four key changes that we need to understand and support when an individual contributor transitions to become a new manager.
How to create a development plan for your new managers and supervisors
Getting Your Supervisors Up to Speed
1. Congratulations, You're a Supervisor! 2. How Good Do You Want to Be? 3. Personal Traits for Success 4. Establish Credibility to Lead 5. Going From Buddy to Boss 6. Your First Team Meeting 7. Research Your New Team8. Get Team Feedback from Others 9. Interview Your Team10.Observe Your Team in Action11.Develop a Team Strategic Plan12.Mistakes to Avoid
From Bud to Boss: 20 Course Series
How to Survive and Thrive as a New Supervisor
Try out these video lessons and more!
Let us know through the poll if you’d like a free trial of BizLibrary’s online course collection.
www.bizlibrary.com/free-trial
