Global hospitality industry

www.hospitalitynu.blogspot.com

Global hospitality

industry

A 'hotel' or 'inn' is defined by the British law as 'the place

where a bonafide traveller can receive food and shelter

provided he is in a position to pay for it and is in a fit condition

to be received'.


events

Membership clubs

Self catering

hostels

Visitor attractions

Holiday parks

hotels

Pubs,bars and night clubs

Travel servicesTourist

services

Hospitality sectors

Contract catering

Hospitality services



history

• Early travelers were either warriors, traders or people in search of knowledge. This was before the advent of hotels. Thus, warriors and conquerors pitched their tents for accommodation, while traders and people travelling for knowledge placed a high value on hospitality and sometimes traded their merchandise for lodging.


• Inn-keeping can be said to be the first commercial enterprise, and hospitality one of the first services for which money was exchanged. Inns of biblical times offered only a cot or a bench in a corner. Guests stayed in large communal rooms with no sanitation and privacy. The rates were, of course, reasonable.


• In the third century AD, the Roman Empire developed an extensive network of brick-paved roads throughout Europe and Asia Minor, and a chain of roadside lodges was constructed along the major thoroughfare from Spain to Turkey.


• Till the industrial revolution of the 1700s, no significant improvement was made in the inns and taverns, and they were not very suitable for aristocrats. To accommodate wealthy travellers, luxurious structures were constructed with private rooms, individual sanitation and the comforts of a European castle. These elegant new establishments adopted the French word for mansion - 'Hotel'. Not surprisingly, their rates, too, were beyond the reach of an ordinary person.


• Early history of accommodation for travellers can be traced back to the Greek word 'xenia' which not only meant hospitality, but also the protection given to a traveller from discomforts. The city was bound to traditions of hospitality. In Sparta city, despite rigorous customs restricting visitors, goddess Athena was considered a 'protector of strangers' and hence her name, Xenia Athena.


• In this period travellers were mainly diplomats, philosophers, intellectuals and researchers. Guests were invited to stay with the nobleman. In ancient Olympia, buildings constructed with the aim of accommodating strangers are still visible. They were called 'Leonardo' and were built in fourth century BC. The concept of hospitality can also be traced back to ancient times.


• The next stage in the cycle of evolution of the hotel industry was the coming of the motor car. It enabled people to visit those parts of the country which could not be reached by railways. This gave birth to inland resorts and the hotel industry began to flourish. International air travel has helped create the modern stop-over hotel. With the increase in this form of travel, the number of hotels built close to airports has multiplied. Another trend in hotel keeping is the Motel, which is the twentieth century version of the old Coach Inn.


1909:The first YHA youth

hostel opened inGermany so young

people living in largeindustrial cities could

enjoy the countryside.

14th century:Monasteries were

used by pilgrims andtravellers, country

houses by thearistocracy.

16th century:Holiday meant

religious festival.

16th–17th century:Spa towns with

restorative waters,such as Bath,

became popular.

17th–18th century:Coaching inns developednext to mail coach routes.

Lodging houses – likeguest houses – were usedby salesmen and the richrented houses to stay in.

Mid-18th century:The development of the

railwaysmeant that more people

travelled.Station hotels

developed.

Early 19th century:After the Industrial

Revolution, withmore cramped and

unhealthy livingconditions in cities, people

wantedto escape to the seaside/country.

Demand for accommodation and

restaurants increased, especially

when people had more leisure time.

1911:The first Indian

restaurantopened in the UK.

1920’s:Air travel becomepopular – 10,000

passengers forEuropean routes.

1906:First free school meals

meant jobs for cooks toproduce the meals


International chains• Accor hotels • The Address Hotels + Resorts • Aman Resorts• Atchison, Topeka and Santa Fe Railway hotels• Best Western Hotels• Biltmore Hotels• Canadian National Railway hotels • Canadian Pacific Railway hotels• Choice Hotels brands • Dinkler hotels• Hotels in Disney resorts• DoubleTree hotels • Fairmont Hotels and Resorts• Gaylord Hotels• Grand Hotels International• Grand Trunk Pacific Railway hotels• Grand Trunk Railway hotels• Great Northern Railway (U.S.) hotels

•


• Hilton Hotels & Resorts hotels• Holiday Inn• Hyatt• InterContinental hotels• Kempinski Hotels• Kimpton hotels• The Leading Hotels of the World• Loews Hotels• Marriott International brands• Norsk Spisevognselskap• Oberoi Hotels & Resorts• Orient-Express Hotels• Pearl-Continental Hotels & Resorts• Radisson Hotels• Rica Hotels• Ritz-Carlton• Shangri-La Hotels• Sofitel• Starwood Hotels & Resorts Worldwide• Taj Hotels, Resorts and Palaces


May almighty give you strength

and patienceThank you

Education

Global hospitality industry