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Data and Your LMSTony Richens, Solutions Architect

Totara User Group, July 15

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What is Data?

• Data is all around us – We live & breath it!• Data & Metadata is BIG business• Enables decision making

We have become the product!

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What Data Are We Talking About?

• Users• Courses• Completion rates

Is this data being captured and

utilised in any way?

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KPIs…

KPIs are measures of success:• Return on investment• Monitoring performance• Value for money• Employee engagement• Training effectiveness• Compliance

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Typical LMS KPIs…

• How many Users have accessed the site in the last week / month / year?• When and how are Users accessing the site?• How many Courses are on the site? Which are the most popular… & why?• Which courses have been the most engaging?• Which Course(s) have the highest completion rates… & why?

And the converse…• How many Users haven’t accessed the site in the last month• When and how are Users not accessing the site?• How many Courses are on the site? Which are the least popular… & why?• Which courses have not been the most engaging?• Which Course(s) have the lowest completion rates… & why?

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GIGO

• Garbage In = Garbage Out

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What can you do about your data?

• Regular house-keeping• Remove / delete old user accounts• Remove / update content that is out of date• Maintain a catalogue with details of what content you have• Can be difficult due to large User numbers and / or large learning catalogue

• Integrations – Support Quality Data• Single Sign On (SSO)• HR Import• Data export

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Reporting Tools• Totara Graphical Reports

• Can be scheduled & emailed

• Totara Dashboards• Provide easily accessible

KPIs to those who need it

• Data warehouse• Combine LMS data with

other company data

• Google Analytics• A cost effective

smorgasbord of User-centric data

Tweet us: @kineo, #KineoTUG

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What does this data do for you?

• Improved ReportingKnow more about the product….. Your Users!

• Their behaviour• Their performance• Their likes / dislikes

• Improved User experience• Increase in User uptake• Enriched learning experience• Engagement• More experienced workforce • Retention

EngagementRetentionUptakeEnriched Experience

www.kineo.com