Transcript
Page 1: Mitel phone system versions and how to upgrade

UPGRADE YOUR

MITEL 5000 PHONE

SYSTEM

Evolution, not Revolution

Page 2: Mitel phone system versions and how to upgrade

MORE SOFTWARE, LESS

HARDWARE

Modern phone systems use less circuit

boards than they used to back in the 1990s

and 2000s.

Nowadays the modern PBX consist of

basically computer hardware (processor,

memory and disk space) and the heart of

everything is the software.

Page 3: Mitel phone system versions and how to upgrade

WHAT YOU NEED TO KNOW

• Limited or no access to new features and technologies

• Hinders savings due to lack of support with new SIP providers/networks

• Early termination of manufacturer support causing difficulties with reseller

support and response/fix times

• No software patches (critical updates) causes business disruption - due to

software failure or often corruption

• Compatibility issues with evolving Operating Systems and Data Networks

• Risk against hacking if software vulnerabilities are not plugged

• Limited accessibility to pre-dated software releases may prolong time to fix

• Re-licensing ‘discontinued' products is not possible

Evolution, not revolution

The cost of doing nothing..

Page 4: Mitel phone system versions and how to upgrade

MITEL 5000 VERSION 1.2

• Call Logging on handsets – missed, dialled, received

• Intelligent Speed Dial Directory Search

• Voice Mail to Email forwarding (Smart Phones, any mail client)

• Remote Working – connect your Mitel IP Phone from anywhere

What's new..

Page 5: Mitel phone system versions and how to upgrade

MITEL 5000 VERSION 2

• Support for Mitel 5312, 5324, 5330, 5340

• Support for Gigabit IP Phone Stand

• On-board software updater for Automatic Updates (TFTP)

• UPS Monitoring (auto-shutdown if power fails)

• ISDN to Analogue extension Caller Display

• Dual Port ISDN30e Module released

What's new..

Page 6: Mitel phone system versions and how to upgrade

MITEL 5000 VERSION 3

• Cordless HANDset and HEADset support

• Music on Hold upload

• Scheduled Backups (protect your data!)

• SIP Trunking Support (Voice over IP telephone lines)

• New Digital Handsets released, models 8528 and 8568

• Support for Mitel 5304 IP handset (guest, hotel style)

• Import / Export System Speed Dials via PC

• CallView no longer supported

What's new..

Page 7: Mitel phone system versions and how to upgrade

MITEL 5000 VERSION 4

• New Mitel 5000 HX Controller released with extended capacity

• New HX Controller is now 2u and less than 400mm deep

• Improved power adaptor (more resilient)

• Support for Mitel 5360 full colour, touch screen IP Phone

• SIP extension support (soft phones, 3rd party SIP phones)

• Door relay (for opening doors using a Mitel phone)

• Windows 7 operating systems not supported fully yet

What's new..

Page 8: Mitel phone system versions and how to upgrade

MITEL 5000 VERSION 5

• Built-in ‘Meet me’ Conference bridge

• Hot Desking (roaming profiles)

• Built-in basic Call Reporting

• Dynamic Extension Express – Mobile phone twinning

• Multiple Music on Hold support (multiple audio sources)

• User Web Portal for users to configure their phone settings

and buttons

What's new..

Page 9: Mitel phone system versions and how to upgrade

MITEL 5000 VERSION 6

• Greater support for Windows 7 operating systems

• Built-in DHCP server for Mitel IP Phones

• Improved SIP Trunk security using Mitel Border Gateway

• Greater 3rd party SIP phone support

• Improved Mobile Twinning, now with mid call features

• System Alarms by email

• Voice Mail to Email support for Google Mail (GMAIL)

• Xarios Phone Manager version 1&2 no longer supported

What's new..

Page 10: Mitel phone system versions and how to upgrade

MITEL IN 2014

• Mitel 5000 is now called Mitel ‘MiVoice Office’

• Xarios Phone Manager version 4! All new look and feel*

• Mitel offer IP Phone Call Recording introduced*

• Mitel Customer Service Manager (CSM) new version due*

• MiCloud hosted service launched (Cloud Telephony)*

• Greater support for VMware (Virtualisation)

• Denwa offer ‘Switch to VoIP’ offer, save 50% on line rentals!

What's new..

*Additional costs apply

Page 11: Mitel phone system versions and how to upgrade

TOP 4 REASONS TO UPGRADE

• Get all these new features and benefits!

• Extend the lifetime of your system by at least 3 more years

• Switch to VoIP reliably and SAVE 50% on line rentals

• Keep up to date and receive no maintenance price increases

Page 12: Mitel phone system versions and how to upgrade

HOW TO UPGRADE

① Subscribe to Mitel Software Assurance for unlimited updates

② You’ll need a new Version 6 2GB Compact Flash card

③ Arrange for a DENWA engineer to upgrade your system out of

hours

④ Looking for a Mitel Reseller? Contact Denwa on 0330 333

7323

It’s easy as 1,2,3


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