Job Description ImplementationGCDP Quality Strategy

JD as Core experience for leadership development

JD as delivery on value proposition of the programme to the customer

JD as Contributing to the purpose of the organisation (TN)

The ContentUnderstanding the issue of Job Description in

GCDP

Role of Sending and Hosting

entity in solving JD issue

Key Activities in solving the issue

Talent Capacity in delivering JD Implementation

Understanding the JD Issue

Goal for the project not clear

Target audience of the project not specified

Role of EP in a big group Project not clear

Impact of the project not clear

Role of NGO in learning not defined

Team Minimums

Delivery for GCDP interns

Activities in solving the issue

Standards Implementatio

n:First Day of

Work

1. First Day of Work Standards

Standards Implementatio

n:First Day of

Work

What?A representative of AIESEC accompanies the EP to the place/organisation of work on the first day of the internship.

Who?Project Team Leader or Team Member who is responsible for the TN Account Management. How?Preparing checklist or guide during the first day orientation for the purpose of expectation settings

1. First Day of Work StandardsSuggested content and criteria for checklistPurpose of Project

JD explanation and clarification

Timeline of Activities

Clear GoalsExpected Outcome

Area of ResponsibilitiesKey Activities

Agenda for 6 weeks activity for the project

Milestone of activities

Working Condition Working HoursFree time (if applicable)

Work Delivery Individual TaskGroup Task

2. Team Minimums DeliveryWhy?Every single EP lives a team experience with other EPs in the project during their GCDP projects.

Who?Project Team Leader or Team Member who is responsible for the EP experience delivery.How?1. Right after the first day of work orientation

with TN2. Having a simple tracker for team

minimums delivery

Team Minimums

Delivery for GCDP interns

2. Team Minimums Delivery

What team minimums to be delivered?

T

Team Plan JD TrainingTracking

& CoachingEvaluation

and REFLECTION

ABC

Purpose Direction Individualcontribution

Tools Performance Standard and Sense

Team Minimums Tracker for

GCDP interns in projects

Directions: Use this tracker to track the quality of the team experience delivered. This is based off of team minimums. The complete Team minimum you can have it here! # OF METRICS

SATISFIED# OF METRICS

MISSEDFULFILLMENT

RATE

Type of Minimum:

Team Plan JD Training Tracking Evaluation Reflection  

Team building & purpose creation?

Team Review-Weekly?

a 6 weeks plan and goals?

Has the plan been reviewed or adjusted? (If

applicable)Have a JD?

General training from NGO about

issue?

Cultural integration to hosting

entity?

KPIs defined

?Goals set?

half way experience evaluation?

End of project evaluation?

Closing experience

with the team?

360 Feedback provided from

Team?   

 

Team 1  

EP 1 Y Y Y Y Y Y Y Y Y N Y Y N 11 2 85%

EP 2 Y Y Y Y Y N Y Y Y N Y N N 9 4 69%

EP 3 Y Y Y Y Y Y Y Y Y N Y Y N 11 2 85%

EP 4 Y Y Y Y Y N Y N Y N Y Y N 9 4 69%

EP 5 Y Y Y Y Y Y Y N N N Y N N 8 5 62%

Team 2                           0 0  

EP 6                           0 0 #DIV/0!

EP 7                           0 0 #DIV/0!

EP 8                           0 0 #DIV/0!

EP 9                           0 0 #DIV/0!

EP 10                           0 0 #DIV/0!

2. Team Minimums DeliveryExample of Team Minimums Tracker for GCDP interns

2. Team Minimums DeliverySuggested delivery by the project team

OCP

Team Member

Team Member

Team Member

Team Member

4-6 interns delivery4-6 interns delivery4-6 interns delivery4-6 interns delivery

Role of MC Sending Entity

Providing Job minimums based on

standards in GCDP

nationallly

Providing clear information about the

national project Goals, Target, impact, and

delivery based on entity

partnership

Education to LCs about

team minimums in EP Team XP during GCDP

Role of LC Sending Entity

Setting expectation

on Job minimums based on

standards to EPs

Providing clear information about the

project Goals, Target, impact, and delivery to

EPs

Introduction of Team

Minimums in AIESEC

Project to EPs

Track LC implementation

on team minimum in

GCDP project delivery

Role of MC Hosting Entity

Educate LC about First day of Work Standards delivery

Establish Implementation

for the check list during first day of work for

LCs

Role of LC Hosting Entity

Delivery of standards in first day of

work Setting the right

expectation with TN

Taker/NGO in JD

Implementation

Implementation of the check list

Delivery and Tracking of

Team Minimums in Project

Talent Capacity in JD Implementation

HOW?

STEP 1:

Plan for Capacity for Quality

STEP 2:

Structure, JD and KPI in different LC Volumes in

iGIP

STEP 3:

Deliver education and measure

progress

STEP 1: Plan for Capacity for Summer

Use the TM Planning tool to plan

iGCDP

STEP 1: Plan for Capacity for Summer

Here enter number of interns/EPs one

member can deliver Eg: 1 member – 3

EPs

iGCDP

STEP 1: Plan for Capacity for Summer

That number from slide 2 will multiply with Re goal you enter for the quarter so you know how many

members are needed for delivery in each

programme

iGCDP

STEP 2: Create structures for quality delivery

Structures by Volume of

Realizations the LC does

Customize your structures for the

fruit peak if needed

STEP 2:Structure of an iGCDP team to ensure quality with quantity

REFER TO CAPACITY for Quality IMPLEMENTATION – iGCDP PPT (For structures by LC Volume)

STEP 2: JD within the structure

JD of Delivery members in the team

During Raising period During Matching period

During Realization

• Ensure clear and high quality JD in a specific issue segment and for a specific national project

• Clear expectation setting with NGO about role of EP, salary etc.

• Visa Support (The key issue is Eps want MORE and ACCURATE information about the process and documents related to visa)

• As soon as matches are confirmed start working on accommodation

• By now accommodation should be confirmed and ready

• Arrange for EP Pick up and integration into the LC and city

• Trainee Buddy assigned for EP

iGCDP L&D

PrinciplesThe right

message/content

Always message quality with growth or quality driving growth

Quality is embedded into all stages of exchange flow (not just realized)

Balancing quality delivery in iGCDP and iGIP is important

CONTENT PROFILE/TARGET POSSIBLE CHANNELS POSSIBLE TIMELINE

Raising with the right JD, EP Profile and for the right countries

Focus LCs for iGCDP – Customize by issue

LCVPs – knowledgeTLs and team members – training of how to sell

Virtual trainings,Weekly calls with focus LCs VPs and TLs, conferences

MAY!! If you want to do off peak realizations then also in July-Aug but only with the off peak teams in specific high volume LCs

How to use AND measure NPS – Link it to KPI of delivery teams

For LCVPs and Team Leaders of ALL LCs

Virtual channels, conferences, LC Visits May

Detractor issues – how to eliminate them, who is involved, what synergy is needed, what action steps to take

Focus LCs for iCCDP, LCVP iGCDP, LCVP TM

Virtual channels, LC Coaching visits, conferences May and June

CONTENT PROFILE/TARGET POSSIBLE CHANNELS POSSIBLE TIMELINE

Virtual preparation of Eps before realization

LCVP and Team Leaders for iGCDP – should be coordinated by MC, LCVP TM

Virtual May, June and July

Effective AIESEC support to EP for anything to do with logistics or JD/with the company

LCVP iGCDP, TL iGCDP, LCVP TM (to know how to allocate capacity)

Virtual and Physical June and July

Visa information and support

LCVP iGCDP, LCVP Finance

Virtual May-July

Managing high volume iGCDP Quality along with iGIP growth in LCs

LCVP iGCDP, LCVP iGIP, LCVP TM

Virtual and PhysicalMay-July (embed into exchange process)

Balance GCDP GIP quality through structure, JD, KPI

LCVP TM, LCVP iGIP, LCVP iGCDP

Virtual and Physical May-July