Four Great Ways to Engage Customers Online

NextBee Media

Why Engage Customers

To Intensify Brand Value

To Increase Customer Lifetime Value

To Gain New Customer

To Retain Customers

Retain to Engage

The Depth of your relationship with your Customers decides if you will be able to Retain them

offer

Customer Retention

Deep relationships

Four Good Ways of Engaging Your

Customers

Keep your customers hooked to your business with the following four steps

Encourage Sharing of Personal Opinion1

Organize a Testimonial Contest

Drives Engagement Creates Your Brand’s Image Invites Valuable Feedback

Display Testimonials Publicly

What it Does

Be Present on Multiple Social Platforms2

Accept challenges

Be open to enter a new social platform

Find new customers active on different social platforms

Gain a bigger share than your competitors

Encourage them to follow more3

2

1

Social Engagement to Control Program

Growth

3

Trigger specific response on social media

Track preferences of your customersUse

Analytics

based on their preferencesto ensure engagement

on specific activities to engage further

Celebrate Events

Offer Incentives

bullet

Create Excitement

Present activities that seek customers’ opinions

Initiate a series of activities

Ask Close-ended Questions

Get Quick Response without having them to think much

Gather opinion through PollsAsk Questions

SHAREEncourage to Like or

Share to see the result of their activity

LIKE

Offer a Reward for participation

4

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