WPDI Spring 2015 Schedule

www.clcillinois.edu/wpdiTraining, consulting and cutting-edge courses for

businesses, professionals and the community.

Connect Class Schedule 2015 Spring Workforce Development Courses

Getting new knowledge and skills can reveal possibilities you never imagined for you or your business. Our courses and services will help you reach your potential.

Achieve Peak PerformanceOur Continuing Professional Development courses and workshops can help you, your staff and your organization get the knowledge and skills to succeed. Our short-term courses are ideal for quick skill mastery, whether you want to hone current skills or explore a new career field.

Solve Business ProblemsMany business problems can be solved by empowering employees with the right training. Client Solutions provides results-driven training and consulting to meet your organization’s specific training needs.

Grow Your BusinessOur Small Business Development and International Trade Center will help you build your business, here and abroad. Learn how by scheduling an appointment with one of our specialists.

Browse the Spring ScheduleRegister for a class or schedule training for your staff. Connect to the possibilities through ongoing training and professional development. Affordable and local. Connect to your future at the College of Lake County.

EXPLORE

CONNECT

Client Solutions

Continuing Professional Development

Illinois Small Business Development and International Trade Center

Judicial Services

Center for Personal Enrichment

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In addition to career development courses, we also offer non-credit courses for personal enrichment. If you aren’t receiving our schedules, call us at (847) 543-2615. We’ll add you to our mailing list.

Personal Enrichment Classes

AdultsPage X

Discovery!Classes for 50+

Page X

Xplore!Youth and Fast-Paced

Grades 1-12Page 30

www.clcillinois.edu/personalenrichment

Class Schedule 2015 Spring non-credit courses

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Connect

Connect Class Schedule 2015 Spring Workforce Development Courses

Training, consulting and cutting-edge courses for businesses, professionals and the community.www.clcillinois.edu/wpdi

Connect to your possibilities

ContentsProfessional Development CoursesAccounting and Math 13Administrative Assistant 12Aviation 20Business Skills 12Computer Skills 9Concealed Carry 18Customer Service 13Flagger Certification 20Forklift Training 20Graphic Design 10Home Inspection 17Hospitality 11Human Resources 12HVAC 19Interpreting 2Mobile Marketing 15Online Courses 25Personal Success Program 22Presentation Skills 15Project Management Training 16Protective Services 18Real Estate 17Social Media Certificate 1Teacher Education-Online 24Truck Driver Training 21 Healthcare and NursingCertified Nursing Assistant 5CPR, AED Certification 4Dementia Care 8Massage Therapy CE 6Personal Care Aide 5Pharmacy Technician 4Veterinary Assistant 3

Small Business Courses/WorkshopsAccounting and Finance 28Business Growth and Development 27International Trade 27Legal Aspects of Business Ownership 29Online Classes 30Social Media 28Start-up and Business Planning 27

DepartmentsClient SolutionsIllinois Small Business Development and International Trade CenterJudicial Services

Registration Information 31

ADVANCE

For more information contact us at:

Workforce and Professional Development InstituteTechnology Building, Room T30219351 West Washington Street, Grayslake, IL 60030 (847) 543-2615www.clcillinois.edu/wpdi

Grayslake Campus19351 West Washington Street, Grayslake, Illinois 60030

Lakeshore Campus33 North Genesee Street, Waukegan, Illinois 60085

Southlake Campus1120 South Milwaukee Avenue, Vernon Hills, Illinois 60061

Classes and training are ongoing through May 2015. The information contained within is accurate as of December 2014, but is subject to change.

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Connect to new job opportunities

Continuing Professional Development

With the continually changing work environment, preparing yourself with new abilities or an alternative career is a smart strategy. We want to be your training partner to help you empower your career.

Career Training from Administrative Assistant to Professional InterpretingHealthcare

Computer Skills

Truck Driver Training

Industry and Safety

Unsure of your next career move? Explore new opportunities by attending Connect to your Career Open House Event.

Tuesday, January 13, 2015 6 p.m., Grayslake Campus, Room T326

Learn more about the following programs:

• Pharmacy Technician

• Veterinary Assistant

• Social Media Marketing

• Home Inspection

• Truck Driver Training (CDL-A)

• Security and Private Investigation

• Professional Interpreting

The event is FREE but pre-registration is suggested. Visit www.clcinfosessions.eventbrite.com to pre-register and for more information.

Other Information Sessions offered this spring include:

• Truck Driver Training

• Real Estate Broker

• Personal Success Program

Visit www.clcinfosessions.eventbrite.com for dates and times.

www.clcillinois.edu/professional(847) [email protected]

If Facebook were a country, it would be the third biggest in the world.

– digitaltrends.com, 2013

Social media is not a trend; it representsthe present and future of businesscommunication. Large companies andsmall businesses alike need technicalprofessionals who can navigate thesocial media arena and properly markettheir products and services in a wholenew way.

The intended audience for this certif-icate program includes: marketingprofessionals, web designers anddevelopers, recent marketing graduatesseeking to add appeal to their resumesand anyone who desires to implementand manage social media effectively in their workplace.

Social Media SerieS at a diScount!For an even better discount on the series, register by Jan. 25, 2015 and get the series (PSME 14) for $1,999. Call (847) 543-2615 for details.

Connect to a new career! Learn more about Social Media by attending an openhouse event on January 13, 2015 at 6 p.m.in T326 at the Grayslake campus. Visitwww.clcinfosessions.eventbrite.com formore information.

Social Media Marketing and interactiVe content 1 HourEngage your target audience by exploring the foundations of traditional and onlinemarketing. Through strategic use of relevantand compelling content, you will becomeproficient in a variety of interactive socialmedia platforms. You will be introduced to the scope of social media, the properapplication of social platforms, the marketingstrategies for interactive content, the contentcreation techniques that generate engagementand the marketing benefits of blogging.Learn how to: develop a social mediacampaign and content marketing campaign,create and manage an editorial calendar anddesign and launch a WordPress blog.

7849 PSME 10-001 Grayslake CampusMondays and 6 SessionsWednesdaysFebruary 2-186-9:15 p.m.$699 T338 A. Kavalos-Horowitz

Social Media ManageMent 0.5 HourSEmploy solid management skills and analyti-cal procedures for an integrated marketingcampaign. Learn the strategic use of emailcampaigns, the demand and versatility ofmobile marketing, the indelible effects ofonline reputations and the critical role ofanalytics. You will learn to: amplify socialmarketing through integration, manage anonline reputation with proactive monitoringand improve campaign results by evaluationanalytics provided by tools specific to eachsocial platform or online property.

7852 PSME 12-001 Grayslake CampusMondays and 4 SessionsWednesdaysApril 6-156-9:15 p.m.$499 T338 A. Kavalos-Horowitz

Social Media for BuSineSS 1 HourGet acquainted with the powerful techniquesbusinesses use to establish an identity, gainexposure and build relationships using socialmedia. You will be introduced to theimportance of user demographics andexpectations, the influence of rules andalgorithms, the power of relationships andcollaboration and the significance of contentengagement. Students learn to set up andmaintain professional and business profileson key social platforms (which includeFacebook, LinkedIn, Twitter, Google+ andPinterest), how to employ content to earnengagement and gain exposure and how to use social advertising to promote and attract interest.

7850 PSME 11-001 Grayslake CampusMondays and 6 SessionsWednesdaysMarch 2-186-9:15 p.m.$699 T338 A. Kavalos-Horowitz

Social Media Marketing WorkSHop 0.5 HourSThis is the capstone of the Social MediaMarketing Series with an emphasis onputting your skills into practice. You willcreate an effective campaign through socialmedia including the planning, preparationand implementation for an actual business.By incorporating the most relevant socialmedia strategies introduced during the series,you will complete a campaign blueprint anddevelop the social and online propertiesessential to the campaign.

7855 PSME 13-001 Grayslake CampusMondays 3 SessionsApril 20 to May 116-9:15 p.m.$399 T338 A. Kavalos-Horowitz

Social Media

ViSit WWW.clcillinoiS.edu/profeSSional for More inforMation. 1

Social Media Series at a discount!Social Media Marketing certificate (3-0) 3 HourSSocial media can broaden your company’s scope of business, keep you in contact with currentcustomers and reach potential new clients. From Facebook to Twitter, blogging, YouTube,LinkedIn and more, discover the new principles of communication that apply across allnetworks. This instructor-led program will clarify the rapidly changing landscape of socialmedia, Internet advertising and online marketing.

7861 PSME 14-001 Grayslake CampusMondays and Wednesdays 19 SessionsFebruary 2 to May 116-9:15 p.m.$2,199 T338 A. Kavalos-Horowitz

ProfessionalInterpreting

profeSSional interpreter BaSic trainingEnhance your skills or begin your career as a professional interpreter. The focus of thiscourse is on critical concepts for interpretingin medical, legal and community settings,based on the “Equal Footing” Trainingdeveloped by instructor Saul Arteaga andSouthern Wisconsin Interpreting andTranslation Services (SWITS). Equal Footing enables interpreters to meet theirresponsibility of placing Limited EnglishProficient (LEP) persons on an equal footingwith those who understand English. Courseparticipants will be empowered with a guideto professionally approach eachcommunicative event by observingestablished strategies, protocols and codes of conduct.

Specific topics addressed in this course willinclude the fundamentals and modes ofinterpreting and translating, the role of theinterpreter and the Codes of Ethics proposedby the National Council on Interpreting inHealth Care (NCIHC) and the InternationalMedical Interpreters Association (IMIA).Participants will practice and implementinterpreting techniques in small groups, listen to and critique recordings ofinterpreting scripts and record and critique their own renditions.

Students who complete all courserequirements will receive a certificate ofcompletion and will be prepared to sit for the IMIA national certification exam formedical interpreters.

*Note: While this course is open to speakersand interpreters in any language, theinstructor is bilingual in Spanish and English.Students will be responsible for their ownvocabulary development in preparation forany certification exams. The course will be

taught in English and all students mustdemonstrate English language proficiency.Students will be required to purchase a bookon the first day of class at the cost of $45.

7873 PLNG 20-001 Grayslake CampusSaturdays 6 SessionsFebruary 14 to March 218 a.m. to 5 p.m.$749 T334 S. Arteaga

Connect to a new career! Learn more about Professional Interpreting by attending an open house event onJanuary 13, 2015 at 6 p.m. in Room T326 at the Grayslake campus. Visit www.clcinfosessions.eventbrite.com for more information.

Professional Interpreting

2 QueStionS? call (847) 543-2615

With pet ownership on the rise, the need forskilled Veterinary Assistants is in greatdemand. Working with veterinarians andveterinary technicians, veterinary assistantshelp provide medical care as well as facilitatepositive customer relationships. According tothe Bureau of Labor Statistics, employmentis expected to increase up to 35 percentbetween 2006 and 2016. Potential employersinclude veterinary clinics, animal hospitals,governmental animal control facilities andpet adoption facilities.

Veterinary aSSiStant training (7-0) 7 HourSIf you have a nurturing spirit and a desire tohelp animals, consider a career in theveterinary field! This course trains studentsto assist veterinarians and veterinarytechnicians in providing medical care to sickand injured animals. Students training asveterinary assistants will also learn how tohelp in the office and with customer relationsin addition to examinations, hospitalprocedures, surgical preparation andlaboratory tests.

Part of the 150-hour course is a 60-hourclinical externship experience. Please notethat the clinical externship will most likelytake place during normal business hours andsuccessful completion of the externship isrequired to complete the course. Externshipdates will be given in the first month of classto ensure ample time to inform employers ofyour training, if needed, as time off fromwork may be required depending on yourschedule. Textbooks and scrubs for theexternship may be purchased at the CLC Bookstore.

Course Prerequisites and Special NotesA high school diploma or GED is required.Students must be fluent English speakers andable to read, write and comprehend Englishat a high school grade level.

In addition, because of the inherentrequirements of the profession, students must have the following minimum abilitiessufficient for safe and successful practice of veterinary duties: psychomotor skills(eye-hand coordination and finger dexterity),visual acuity (normal or corrected) and the ability to lift 30 pounds in the clinical setting.

Students must complete a background check at an approved provider in order toparticipate in the clinical externship portion

of the program. Prior felony convictions may prevent participation in the program. The fee for this service is NOT included in the course fee.

Students may be required to meet specifichealth requirements and drug testing prior to placement in the clinical portion of thecourse. This is based on the requirements ofthe externship site and will be determined at placement. Any fees to meet healthrequirements are NOT included in the course fee.

7933 PVET 1-001 Grayslake CampusTuesdays and 24 SessionsThursdaysJanuary 27 to May 14$2,199 T333*No class on Tuesday, March 24 orThursday, March 26.

connect to a new career! Learn more about Veterinary Assistant training by attending an open house event at 6 p.m.on January 13, 2015 in Room T326 at the Grayslake campus. Visit www.clcinfosessions.eventbrite.com for more information.

Veterinary Assistant


Pharmacy TechnicianpHarMacy tecH (7-0) 7 HourSThe U.S. Department of Labor estimates thatpharmacy technician jobs will increase 32percent by 2020, much faster than theaverage for all occupations. With thegrowing need for pharmaceuticals and arapidly expanding healthcare field, the timinghas never been better to begin a career in theindustry. About 71 percent of pharmacytechnician jobs are in retail pharmacies,grocery stores or mass retailers.

CLC’s professional Pharmacy TechnicianProgram will put you on the path to a newcareer. The 105 hours of classroominstruction are designed to teach you thefundamentals and practical skills needed toprepare you for entry-level work in apharmacy setting. Textbooks are required andmay be purchased in the CLC Bookstore.

Program requirements: High school diplomaor GED, adequate knowledge of ninth andtenth grade math (algebra), proficient inEnglish (verbal and written communicationskills), no prior criminal record, 18 years old(some exceptions), hand to eye coordinationand finger agility.

NOTE: All pharmacy technicians must benationally certified. This course will prepareyou for both national certification exams.

7934 VALH 95-001 Grayslake CampusMondays and 28 SessionsWednesdaysFebruary 2 to May 136-9:45 p.m. $1,499 T333*No class on Monday, March 23or Wednesday, March 25.

Connect to a new career! Learn more about Pharmacy Technician training by attending an open house event at 6 p.m.on January 13, 2015 in Room T326 at the Grayslake campus. Visit www.clcinfosessions.eventbrite.com for more information.

CPR TrainingHeartSaVer cpr WitH adult, cHild and infant trainingThis course is designed for the general public and is not intended for healthcareprofessionals or healthcare students. This is an ideal course for day care providers,teachers and anyone interested in taking aCPR course. This is an American HeartAssociation course. Certification is good for two years.

7739 PALH 6-001 Grayslake CampusSaturday, March 14 1 Session10 a.m. to 12 p.m.$55 T323 S. Frankson

7740 PALH 6-002 Grayslake CampusSaturday, April 25 1 Session10 a.m. to 12 p.m.$55 T323 S. Frankson

cpr refreSHer: BlS HealtHcare proViderThe BLS Healthcare Provider course isdesigned to provide a wide variety ofhealthcare professionals the ability torecognize several life-threateningemergencies, provide CPR, use an AED andrelieve choking in a safe, timely and effectivemanner. The course is intended for certifiedor noncertified, licensed or nonlicensedhealthcare professionals. A current AHA BLSHealthcare Provider certification card isrequired to attend this course.

7741 PALH 7-001 Grayslake CampusSaturday, January 24 1 Session1-3 p.m.$55 T323 S. Frankson

7742 PALH 7-002 Grayslake CampusFriday, February 20 1 Session3-5 p.m.$55 T323 S. Frankson

7743 PALH 7-003 Grayslake CampusWednesday, March 18 1 Session6:30-8:30 p.m.$55 T334 S. Frankson

7744 PALH 7-004 Southlake CampusSaturday, April 18 1 Session9-11 a.m.$55 V302 S. Frankson

7745 PALH 7-005 Grayslake CampusSaturday, May 9 1 Session9-11 a.m.$55 T323 S. Frankson

cpr BaSic: BlS HealtHcare proViderThe BLS Healthcare Provider course isdesigned to provide a wide variety ofhealthcare professionals the ability torecognize several life-threateningemergencies, provide CPR, use an AED andrelieve choking in a safe, timely and effectivemanner. The course is intended for certifiedor noncertified, licensed or nonlicensedhealth care professionals.

7748 PALH 8-001 Grayslake CampusSaturday, January 24 1 Session9-11:30 a.m.$65 T323 S. Frankson

7749 PALH 8-002 Grayslake CampusFriday, January 30 1 Session3-5:30 p.m.$65 T323 S. Frankson

7750 PALH 8-003 Grayslake CampusSaturday, February 7 1 Session9-11:30 a.m.$65 T323 S. Frankson

7751 PALH 8-004 Grayslake CampusFriday, February 27 1 Session3-5:30 p.m.$65 T323 S. Frankson

7752 PALH 8-005 Southlake CampusSaturday, March 7 1 Session9-11:30 a.m.$65 V302 S. Frankson

7753 PALH 8-006 Grayslake CampusThursday, April 2 1 Session6:30-9 p.m.$65 T334 S. Frankson

7754 PALH 8-007 Grayslake CampusSaturday, May 2 1 Session9-11:30 a.m.$65 T323 S. Frankson

Pharmacy TechnicianCPR Training


adVanced cardiac life Support(aclS)The ACLS course is designed for medicalproviders such as physicians, nurses,mid-levels, emergency medical technicians,paramedics, respiratory therapists and otherprofessionals whose daily occupationrequires them to either direct or participate inthe resuscitation of a patient.

At the conclusion of the program,participants will be able to:

• Recognize the adult in peri-arrest and/or atrisk of cardiopulmonary arrest

• Demonstrate the cognitive and psychomotorskills necessary for resuscitating andstabilizing the adult in respiratory failure,shock or cardiopulmonary arrest

• Demonstrate the use of the various airwayand oxygen adjuncts and methods foroptimum ventilation and airway control

• Identify normal vs. abnormal cardiacrhythms and the appropriate pharmacologicand electrical therapies

• State the indications and dosages ofmedications used in cardiopulmonary arrestand the effects on the cardiovascular system

• Perform techniques to obtain vascularaccess via intraosseous cannulation usingEZIO and perform advanced skills in theassessment and treatment ofcardiopulmonary arrest

Materials are included in the course fee andwill be provided prior to class. Students willbe expected to come to class having read thematerials. Prerequisite: Students must have avalid Healthcare Provider CPR card.

7759 PALH 65-001 Grayslake CampusFriday, April 10 2 Sessions5-9 p.m. ANDSaturday, April 118 a.m. to 5 p.m.$225 T323 S. Frankson

Nursing Educationcna recertification (1.0-0) 1.0 HourSDesigned for those who have alreadycompleted the Certified Nurse Assistantcourse and who have successfully completedthe Illinois Nurse Aide Examination, but whono longer are listed on the Illinois NurseAide Registry. You must first contact theIllinois Department of Public Health (IDPH)at (217) 785-5133 to request a recertificationpacket.

Health requirements: You must have acurrent 1-Step TB test prior to the first day ofclass. The course will provide re-certificationof the 21 skills and offer a review for theState Examination.

Background Check and FingerprintingProcessTo participate, you must undergo a UCIAcriminal background check. Fingerprintsneed to be done yearly. If your fingerprintson the registry are older than one year thenfingerprinting will be required prior to thefirst day of class.

• You will need to fill complete theHealthcare Worker Disclosure andAuthorization Form. Forms are availablefor download athttp://www.idph.state.il.us/nar/home.htm oryou can call (847) 543-2615 to request theform to be mailed to you.

For detailed course information, visitwww.clcillinois.edu/professional/nursingCEs.

Note: Please call our office for aninformation packet at (847) 543-2615.7863 VALH 10-001 Grayslake CampusMonday-TuesdayFebruary 23-24 2 Sessions9 a.m. to 2 p.m.$379 D228 S. Kadera

7864 VALH 10-002 Grayslake CampusWednesday-ThursdayApril 8-9 2 Sessions5-10 p.m.$379 D228 S. Kadera

perSonal care aide (1.5-0) 1.5 HourSContinuing Professional Development isoffering the perfect opportunity to gain thebasic skills needed to begin a new career orto confidently provide companionship or carefor an elderly or disabled family member orfriend. These skills include:

• Person-centered communication techniques• Basic hygiene and infection control• Assistance with personal care tasks• Housekeeping, cooking and nutrition• Use of adaptive equipment such as lifts,wheelchairs, walkers and grab bars

• Recognizing and responding to anemergency

• Understanding legal requirements andlimitations

• HeartSaver CPR and awareness of bloodborne pathogens

This course exceeds the home service workertraining requirements of the IllinoisDepartment of Public Health. Classes will beheld in a hands-on skills lab and skills willbe assessed by a competency evaluation.Upon completion, students will receive avocational certificate and an American HeartAssociation CPR card good for two years.

A text book and a materials kit are requiredand are available in the CLC bookstore.Students will be required to pass a criminalbackground check prior to the first day ofclass. There is an additional fee for thisservice. Call (847) 543-2615 for registrationinformation.

7866 VALH 12-001 Grayslake CampusSaturdays 3 SessionsMarch 7-218 a.m. to 5 p.m.$299 D228 P. Zora

Nursing Education


Massage Therapy CEs

The College of Lake County has applied forrenewal by the National Certification Boardfor Therapeutic Massage and Bodywork(NCBTMB) as an approved continuingeducation provider. Courses are intended forlicensed massage therapists, certified bodyworker or esthetician.

neW! MeditationThis introduction to Meditation will reviewthe benefits of meditation; spiritual, mental,emotional and physical. “Joti” in Sanskritmeans “light,” and this form of meditationfocuses on seeing the inner light, a primalmanifestation of the universe. We will learnthis technique during practice time. It is quitesimple and brings great benefits that can beexperienced by anyone with a little practice.This class is eligible for 2 CEs to licensedmassage therapists.

7856 PWEL 4-001 Grayslake CampusThursday, April 23 1 Session6:30-8:30 p.m.$55 T332 D. Fazio

introduction to HoMeopatHyHomeopathy is a safe, gentle and naturalsystem of healing that works with your bodyto relieve symptoms, restore itself andimprove your overall health. Homeopathicmedicine views symptoms of illness asnormal responses of the body as it attemptsto regain health. Many common illnesses andinjuries can be quickly and easily treatedwith homeopathy at home. Learn how toincorporate homeopathy into your massagepractice. Eligible for 3 CEs to licensedmassage therapists.

7857 PWEL 5-001 Grayslake CampusThursday, March 12 1 Session6:30-9:30 p.m.$65 T332 D. Fazio

exploring BacH floWer reMedieSBach flower remedies are extreme dilutionsof flower material developed by EdwardBach, an English homeopath, in the 1930s.Bach believed that dew found on flowerpetals retains the healing properties of thatplant. The remedies are intended primarilyfor emotional and spiritual conditions,including but not limited to depression,anxiety, insomnia and stress. Eligible for 3CEs to licensed massage therapists. Eachparticipant will prepare an individualizedremedy. A $15 materials fee is due to theinstructor at the start of class.

7867 PWEL 6-001 Grayslake CampusThursday, April 9 1 Session6:30-9:30 p.m.$65 T332 D. Fazio

neW! infant MaSSageWant to learn how to teach infant massage?Join this class to learn the benefits of infantmassage, how to teach infant massage classesto parents or caregivers and ways to marketyour services. You will leave with allresources you need to begin teaching rightaway. Please bring a doll on which topractice, preferably rubber or plastic. Call (847) 543-2615 for suggestions. This class is eligible for 2.5 CEs to licensed massage therapists.

7858 PWEL 8-001 Grayslake CampusWednesday 1 SessionFebruary 256:30-9 p.m.$59 T326 E. Winick

neW! SportS MaSSage: Self-careDo you work with active and athletic clients?Take this class to learn more tools andtechniques that you can teach to your clientsfor self-care such as foam rolling, stretchingand other exercises, including the MeltMethod. Come dressed for movement as youwill practice all the techniques yourselves.You must be a licensed massage therapist,wellness practitioner or personal trainer. Thisclass is eligible for 3 CEs to licensedmassage therapists.

7854 PWEL 9-001 Grayslake CampusWednesday, May 6 1 Session6:30-9:30 p.m.$65 T332 E. Winick

neW! tHe Science BeHind energy MedicineJoin us as we pull the curtain back on ancienthealing techniques. You will learn the truenature of our existence as powerful, energeticbeings. See examples of Western medicineusing technology to emulate our naturalabilities and find out how energy exchangewith others can impact all facets of our livesand how to manage it. This class will giveyou the opportunity to experience your ownenergy fields and those of everyone aroundyou. This class is eligible for 2.5 CEs tolicensed massage therapists.

7853 PWEL 10-001 Grayslake CampusSaturday, February 7 1 Session9 a.m. to 12 p.m.$65 T334 H. McCutcheon

Massage Therapy CEs


neW! traditional Zen SHiatSuShiatsu is done on a futon mat with the clientfully clothed. Shiatsu addresses the body’s 12energy meridians that keep all the organs andorgan systems in balance. You will learn tosense “ki” energy in yourself and others, howto transition around the body in a smoothmanner, limb rotations and stretches. Youwill learn a supine sequence. This is the firstclass in a series of three. Prone, and sidepositions will continue in the followingsemesters. Wear loose comfortable clothing;bring a pillow, a sheet and towel. This class is eligible for 3 CEs to licensedmassage therapists.

7851 PWEL 20-001 Grayslake CampusThursday, February 19 1 Session6:30-9:30 p.m.$65 T323 S. Fullington

reiki leVel 1: reiki cHannelLearn to channel life force energies as youtake the first step in understanding and usingthe healing energy of Reiki. You will learnstandardized protocols for the treatment ofclients as well as the history and philosophyof working with Reiki. Reiki is beingincorporated into hospital treatment plansacross the country as medical andnon-medical personnel have come torecognize its ability to reduce stress andexpedite healing. Additionally, thanks tomodern technology, scientific data nowcorroborates mountains of anecdotalevidence.

Reiki is ideal for healthcare professionals and massage therapists. The class will betaught in CLC’s Massage Clinic. Allmaterials are included in the class fee.Eligible for 6 CEs to licensed massagetherapists and social workers. Class size is limited, so register early.

7762 PALH 72-001 Southlake CampusFriday, February 6 1 Session10 a.m. to 5 p.m.$150 R228 H. McCutcheon

7763 PALH 72-002 Southlake CampusFriday, April 3 1 Session10 a.m. to 5 p.m.$150 R228 H. McCutcheon

reiki leVel 2: practitioner certificationYou can build upon the skills you learned inReiki Level 1 and after completing this classyou will be certified to practice Reikiprofessionally. You will receive a secondattunement to increase the flow of energyand be introduced to and practice usingsacred Reiki symbols to enhance all facets ofReiki work. This includes new healingtechniques and protocols for distant andsurrogate transmission of Reiki and a briefoverview of the use of healing crystals.Practical, business-building strategies formassage therapists and energy practitionerswill be discussed. Text and other materialsare included. Eligible for 6 CEs to licensedmassage therapists and social workers.Prerequisite: Reiki Level 1.

7764 PALH 73-001 Southlake CampusFriday, May 1 1 Session10 a.m. to 5 p.m.$250 R228 H. McCutcheon

introduction to aroMatHerapyBreathe deep, relax and enjoy aromaticscents as you are introduced to the use ofAromatherapy for a healthy home and body.You will learn the history and use ofaromatherapy, as well as how to use essentialoils both topically and environmentallysafely. Discover the ten most common andeffective essential oils and oil blends that canbe used on a daily basis. This interactiveworkshop includes experiential learning soyou can experience the benefits ofaromatherapy first hand. Wear comfortableclothes and bring a sheet for the hands-onportion of the class. Eligible for 3 CEs tolicensed massage therapists

7760 PALH 83-001 Southlake CampusThursday, March 5 1 Session6-9 p.m.$65 R222 S. Canga-Arguelles

aroMatHerapy 2: raindrop tecHniQue and Vita flex tHerapyAromatherapy techniques will cover vita flexand raindrop techniques developed by GaryYoung, ND. Vitaflex is a technique thataddresses the body using reflex points on thefeet and is stimulated by rolling fingertippressure and essential oils. Raindroptechnique uses nine essential oils and twospecific massage oils to address spinalalignment issues such as scoliosis, kyphosisand to facilitate tissue cleansing. Moist heatcompresses are also applied. Students willlearn how to apply these techniques toimpact the body deeply while applying lightpressure. These are simple, effectivetechniques to add to your massage tool beltand are easy enough to use as self-care foryourself and family. Students are encouragedto purchase a kit of essential oils from theinstructor prior to class to use during thesession (Young Living Raindrop Techniquekit). Or call us for a list of the oils used andbring your own. Eligible for 4 CEs tolicensed massage therapists.Prerequisite: Introduction to Aromatherapy.

7761 PALH 84-001 Southlake CampusThursday, March 19 1 Session6-10 p.m.$75 R228 S. Canga-Arguelles

Massage Therapy CEs


SpaniSH for Medical profeSSionalS-onlineAre you frustrated by the communication gapthat can occur between you and yourSpanish-speaking patients? If you answeredyes, this Spanish class—designed specificallyfor healthcare professionals—will help youbridge that gap. You will practice the basic,practical language skills needed to effectivelycommunicate with your Spanish-speakingpatients and their families. You will learn thebasics of the language, gain an understandingof the culture and know how to ask thequestions crucial to quality healthcare.Whether you speak some Spanish and need arefresher, or speak no Spanish, you willcomplete the course with the skills you willneed to effectively communicate with yourSpanish-speaking patients.

7746 PALH 4-800 OnlineMonday-FridayMarch 2-27$145 UGotClass

7747 PALH 4-801 OnlineMonday-FridayMay 4-29$145 UGotClass

SpaniSH for Medical profeSSionalS iiIf you understand basic Spanish, or if youhave successfully completed Spanish forMedical Professionals, this class will expandyour knowledge of the Spanish language.You will learn about the near future, presentprogressive, the command or imperativetenses, direct objects, increase your medicalvocabulary and practice interviewingpatients, taking health history, diagnosing,giving instructions and prescribingmedication. You will improve yourcommunication skills with your Spanish-speaking patients and conquer the frustratingcommunication gap that can occur.

7755 PALH 30-800 OnlineMonday-FridayApril 6 to May 1$145 UGotClass

UGotClass courses are instructor-led,online courses that cannot be accessedthrough Blackboard. Please contact ouroffice for access information to the onlinecourse. Call (847) 543-2615 or [email protected].

deMentia care-onlineAs baby boomers age, the 21st centuryworkforce is challenged to care for anexponentially growing population of personswith dementia. You will gain essentialknowledge and understanding aboutneurological diseases that affect cognitionand memory and practical application ofeffective skills for supporting persons withdementia. Nearly all disciplines benefit fromexpertise in dementia care, as do families ofpersons with dementia. You will come awaywith increased knowledge in how to care forpersons with dementia. Expertise in thisgrowing area of human services alsoenhances your resume.

7869 VALH 15-800 OnlineMonday-FridayFebruary 2 to March 27$495 UGotClass

caring for tHe patient or loVed one WitH deMentiaThe number of aging adults with Alzheimersand other forms of dementia is skyrocketing.If you are caring for a loved one, or you are aprofessional who works with dementiapatients and their families, you will find thiscourse useful. Gain the insight and skills tocare for and effectively work with thedifferent types of dementia and understandthe ways it affects a patient. Learn how toadvocate for your loved one or your clients.This activity is eligible for 3.0 CEUs forsocial workers.

7865 PWEL 2-001 Southlake CampusWednesday, April 1 1 Session6:30-9:30 p.m.$65 V222 M. Hirsch

Nursing Education


Computer Skills

Now featuring Office 2013! Classes inWord, Excel and PowerPoint are listed in this section!

neW! MicroSoft office 2013: tranSition froM MS office 2010/2007You’ve used Office 2007 or Office 2010 tocreate various types of business materialsfrom documents in Microsoft Word tospreadsheets in Excel to presentations inPowerPoint. Perhaps you use Outlook tomanage your calendar, contacts and email orAccess to manage inventory and troubletickets. This course builds upon thefoundational Microsoft Office 2007/2010knowledge. It focuses on the enhancedfeatures you’ll want to leverage to improvethe way you manage, organize, present anddistribute data and information. You’llexplore a variety of enhancements, such asWord’s ability to edit PDF files to the newFlash Fill functionality in Excel thatdramatically increases the speed at whichyou can add data to a spreadsheet. ThisMicrosoft Office 2013: Transition fromOffice 2010/2007 course will help you bridgethe gap from the version you already knowand love to the latest release of Microsoft’sleading productivity suite.

office 20137775 PCTR 14-001 Grayslake CampusTuesday, March 10 1 Session9 a.m. to 5 p.m.$225 T339 B. Pistella

Looking for other classes like Basic Computing Skills and iPad levels 1, 2 and 3? Check out the Center for Personal Enrichment classes atwww.clcillinois.edu/personalenrichment

MicroSoft Word: leVel 1 0.5 HourSEffectively create, edit, format, save and printletters, business documents and otherprofessional documents, using MicrosoftWord. Modify the appearance of text, insertspecial characters and graphical objects,organize data in tables, proof and print a Worddocument. A textbook is required and may bepurchased in the CLC Bookstore prior to class.

Word 20137772 PCTR 10-001 Grayslake CampusMondays 2 SessionsMarch 9 and 166-10 p.m.$225 T341 A. Sarrazine

7773 PCTR 10-002 Southlake CampusTuesday, March 17 1 Session9 a.m. to 5 p.m.$225 V306 B. Salita

MicroSoft Word: leVel 2 0.5 HourSExplore some of the more sophisticatedfeatures of word processing for increasedefficiency using Microsoft Word. Learn aboutcreating and using various document styles,customizing tables and charts, modifyingpictures in a document, creating customizedgraphic elements, inserting content usingQuickParts and using the mail mergefunction. A textbook is required and may bepurchased in the CLC Bookstore prior toclass. Prerequisite: PCTR 10, Microsoft WordLevel 1 or equivalent knowledge.

Word 20137774 PCTR 11-001 Southlake CampusTuesday, April 21 1 Session9 a.m. to 5 p.m.$225 V306 B. Salita

MicroSoft excel: leVel 1 0.5 HourSLearn to create a basic worksheet and modifythe contents and appearance. You willperform calculations, modify the appearanceof data within a worksheet, manage Excelworkbooks and print the contents. A textbookis required and is available for purchase inthe CLC Bookstore.

excel 20107776 PCTR 15-001 Grayslake CampusTuesday, February 10 1 Session9 a.m. to 5 p.m.$225 T338 J. Besser

7778 PCTR 15-003 Grayslake CampusTuesday and Thursday 2 SessionsFebruary 24 and 266-10 p.m.$225 T338 A. Sarrazine

7780 PCTR 15-005 Southlake CampusFriday, March 13 1 Session9 a.m. to 5 p.m.$225 V104 C. Horwitz

7781 PCTR 15-006 Grayslake CampusMonday, April 27 1 Session9 a.m. to 5 p.m.$225 T338 B. Pistella

excel 20137777 PCTR 15-002 Grayslake CampusMondays 2 SessionsFebruary 16 and 236-10 p.m.$225 T341 B. Salita

7779 PCTR 15-004 Southlake CampusMonday, March 9 1 Session9 a.m. to 5 p.m.$225 V234 B. Pistella

MicroSoft excel: leVel 2 0.5 HourSLearn how to work faster and moreproductively by using many of Excel’spowerful features. Organize worksheet andtable data using various techniques. Createand modify charts, work with graphicobjects, calculate with advanced formulas,sort and filter data and analyze data usingPivotTables, Slicers and PivotCharts. Atextbook is required and is available forpurchase in the CLC Bookstore. Prerequisite:Microsoft Excel Level 1 or equivalentknowledge and use of advanced formulas.

excel 20107782 PCTR 16-001 Grayslake CampusTuesday, March 3 1 Session9 a.m. to 5 p.m.$225 T338 J. Besser

7783 PCTR 16-002 Grayslake CampusTuesday and Thursday 2 SessionsMarch 10 and 126-10 p.m.$225 T338 A. Sarrazine

7784 PCTR 16-003 Southlake CampusFriday, April 10 1 Session9 a.m. to 5 p.m.$225 V102 C. Horwitz

7786 PCTR 16-005 Grayslake CampusMonday, May 11 1 Session9 a.m. to 5 p.m.$225 T338 S. Bajt

excel 20137785 PCTR 16-004 Southlake CampusMonday, April 13 1 Session9 a.m. to 5 p.m.$225 V234 C. Horwitz

Computer Skills


Computer Skills

10 QueStionS? call (847) 543-2615

MicroSoft excel: leVel 3 0.5 HourSExplore tools that automate some commonExcel tasks. Learn to analyze, import andexport data and to collaborate with othersusing workbooks. You will structure thoseworkbooks using XML and integrate Exceldata with the web. A textbook is required andis available for purchase in the CLCBookstore. Prerequisite: Microsoft ExcelLevel 2 or equivalent knowledge

excel 20107787 PCTR 17-001 Grayslake CampusTuesday, March 17 1 Session9 a.m. to 5 p.m.$225 T338 J. Besser

7788 PCTR 17-002 Southlake CampusFriday, April 24 1 Session9 a.m. to 5 p.m.$225 V102 C. Horwitz

Looking for an online Microsoft skills class? We have it! Check outwww.ed2go.com/clc-pro for more information.

MicroSoft acceSS: leVel 1 0.5 HourSUse this powerful database as you learn thepurpose of and terminology associated with arelational database and Access objects. Learnto store, locate, print and automate access toany type of important information. Explorehow to design a database and how to create,view and edit relational tables. Create andmodify queries, forms and reports. Atextbook is required and is available forpurchase in the CLC Bookstore.

acceSS 20107789 PCTR 20-001 Grayslake CampusMonday, February 23 1 Session9 a.m. to 5 p.m.$225 T338 S. Bajt

7790 PCTR 20-002 Southlake CampusTuesday, April 21 1 Session9 a.m. to 5 p.m.$225 V102 B. Pistella

MicroSoft acceSS: leVel 2 0.5 HourSIncrease efficiency by sharing Access-storeddata with other applications. Improve andcustomize tables, queries, filter records andcreate custom and advanced forms andreports. Modify the design of a table tostreamline data entry and maintain dataintegrity. A textbook is required and isavailable for purchase in the CLC Bookstore.Prerequisite: Microsoft Access Level 1 orequivalent knowledge.

acceSS 20107791 PCTR 21-001 Grayslake CampusMonday, March 16 1 Session9 a.m. to 5 p.m.$225 T338 S. Bajt

MicroSoft acceSS: leVel 3 0.5 HourSMaster the advanced tools of Access softwareto restructure data into appropriate tables toensure data dependency and minimizeredundancy. Write advanced queries toanalyze and summarize data to createsophisticated queries, forms and reports.Learn to perform general databasemaintenance and write macros to automatecommon tasks. A textbook is required and isavailable for purchase in the CLC Bookstore.Prerequisite: Microsoft Access Level 2 orequivalent knowledge.

acceSS 20107792 PCTR 22-001 Grayslake CampusMonday, April 13 1 Session9 a.m. to 5 p.m.$225 T338 S. Bajt

MicroSoft poWerpoint: leVel 1 0.5 HourSPowerPoint is an intuitive, powerfulpresentation graphics program that enables you to create dynamic, multimediapresentations for a variety of functions. Youwill create, design and deliver a presentationby learning to insert and modify a chart, insettables and graphs, use clip art and animationto enhance your presentation. A textbook is required and may be purchased in the CLC Bookstore.

poWerpoint 20107793 PCTR 30-001 Southlake CampusMonday and Wednesday2 SessionsMarch 16 and 186-10 p.m.$225 V102 B. Salita

poWerpoint 20137794 PCTR 30-002 Grayslake CampusTuesday, April 14 1 Session9 a.m. to 5 p.m.$225 T339 A. Sarrazine

MicroSoft project: leVel 1 0.5 HourSCreate a project plan file and enter projectinformation. Learn to create a workbreakdown structure by organizing andsetting task relationships, assign projectresources and finalize the project plan file. A textbook is required and is available forpurchase in the CLC Bookstore.

project 20107797 PCTR 70-001 Grayslake CampusFriday, March 20 1 Session9 a.m. to 5 p.m.$225 T338 J. Besser

adoBe pHotoSHop: leVel 1 0.5 HourSCreate and enhance graphics for marketingmaterials, newsletters, blogs and websites. Ifyou are a professional who wants to preparephotos for print or web, or enhance yourwork for the web or print, you will benefitfrom the skills learned in Photoshop. Youshould be familiar with the basic functions oftheir computer’s operating system such ascreating folders, launching programs andhave the basic skills such as copying andpasting objects, formatting text and savingfiles. A textbook is required and is availablefor purchase in the CLC Bookstore.

7795 PCTR 40-001 Grayslake CampusFriday, March 13 1 Session9 a.m. to 5 p.m.$225 T338 J. Berek

Looking for other graphic design classes? Or an online Microsoft skills class? We have it! Check outwww.ed2go.com/clc-pro for moreinformation.

Hospitality

BeVerage and alcoHol SellerS andSerVerS educational trainingProtect your liquor license and reduce yourrisk as an alcohol server. Liquor licenseowners, alcohol sellers and servers learn howto determine servability of patrons, thephysical and psychological effects of alcohol,local ordinances of alcohol consumption anddriving, Blood Alcohol Concentration anddetermination of proper IDs. BASSET iscertified by the Illinois Liquor ControlCommission and is required by the LakeCounty Commission and various othermunicipalities for facilities licensed to serveand sell alcohol. The course does NOTprepare individuals to be bartenders.Note: Requests from past and currentstudents to replace a BASSET “Certificatesof Completion” will be honored for up tothree years from the class date.

7798 PHOS 1-001 Grayslake CampusMonday, February 2 1 Session6-10 p.m.$49 T323 A. DeMarco

7799 PHOS 1-002 Grayslake CampusSaturday, March 7 1 Session8 a.m. to 12 p.m.$49 T323 A. DeMarco

7800 PHOS 1-003 Grayslake CampusMonday, April 13 1 Session6-10 p.m.$49 T334 C. Parr

7801 PHOS 1-004 Grayslake CampusSaturday, May 9 1 Session8 a.m. to 12 p.m.$49 T334 C. Parr

prograMa educatiVo deentrenaMiento para VendedoreS ySerVidoreS de BeBidaS alcoHólicaSProteja su licencia para licores y reduzca elriesgo como servidor de alcohol. Los dueñosde licencias para licores, los vendedores y losservidores de alcohol aprenderán adeterminar cómo servir a los clientes, losefectos físicos y psicológicos del alcohol,ordenanzas locales sobre el consumo dealcohol y el manejo de autos, laConcentración de Alcohol en la Sangre, y ladeterminación de identificación apropiada. Elprograma BASSET está certificado por laComisión de Control de Licor de Illinois, yes requerido por la Comisión del Condado deLake y varias otras municipalidades paracomercios con licencia para servir y venderlicor. Este curso NO enseña a las personas acómo preparar bebidas alcohólicas.

7802 PHOS 2-001 Grayslake CampusMonday, March 9 1 Session6-10 p.m.$49 T332 J. Alvarez

food Safety certification/re-certificationBased on the most recent food safetyregulations, this course will prepare you tobe certified or re-certified through the IllinoisDepartment of Public Health. You will coverall major sanitation points, including howfood becomes unsafe, proper precautions,personal hygiene, food contamination,regulations and inspection standards. Prior toclass, we highly recommended you read theentire textbook. The nationally recognizedServSafe exam is given at the end of theclass and upon successful completion, youare eligible to apply for the Food ServiceSanitation Manager Certification license. Atextbook for this class is required and can bepurchased at the CLC Bookstore.

7803 PHOS 5-001 Grayslake CampusWednesday 1 SessionFebruary 188 a.m. to 5:30 p.m.$99 T334 J. Alvarez

7804 PHOS 5-002 Grayslake CampusThursday, April 23 1 Session8 a.m. to 5:30 p.m.$99 T334 J. Alvarez

Sanidad en el SerVicio de aliMentoS/re-certificaciónBasado en las más recientes normas desanidad en el servicio de alimentos, estecurso lo preparará para ser certificado ore-certificado por el Departamento de SaludPública de Illinois. Usted cubrirá todos lospuntos principales de sanidad, incluyendocómo los alimentos se convierten peligrosospara la salud, las precauciones adecuadas,higiene personal, contaminación de losalimentos, regulaciones y estándares deinspección. Antes de la clase, es muyrecomendable leer todo el libro. El examenServSafe, reconocido nacionalmente, se da alfinal de la clase, y al completarloexitosamente, usted es elegible para aplicarpara la licencia “Food Service SanitationManager Certification.” Se requiere un librode texto para esta clase, el cual se puedeadquirir en la librería de CLC.

7805 PHOS 6-001 Lakeshore CampusThursday, March 19 1 Session8 a.m. to 5:30 p.m.$99 LSC TBA J. Alvarez

Hospitality


Human ResourcesBusiness Skills

12 QueStionS? call (847) 543-2615

finding and Hiring tHe rigHt perSonFinding the right person for the job can bedifficult. Understanding the job you need tofill, the skills needed to do the job and whereto look can make it easier to find the perfectcandidate. Once you find that person you’llneed to offer a competitive compensation andbenefits package. Learn how to write jobdescriptions, pay the right amount, develop a benefits package, source and recruit,interview, conduct background checks andwrite offers.

7807 PHRS 10-001 Grayslake CampusFriday, April 10 1 Session8 a.m. to 12 p.m.$179 T323 K. Stevens

Maintaining your Workforce: underStanding BenefitS and BeyondFinding the right employee is only the firststep in managing the multiple employmentissues you will encounter. Learn about leavesfrom FMLA to vacation, how to avoiddiscrimination and keep pay fair and keyissues in offering health and retirementbenefits. You’ll also learn about termin-ations – voluntary, involuntary andreductions in force.


getting tHe MoSt froM your eMployeeSOnce you’ve hired a new employee, whathappens next? A good on-boarding processand solid training and performancemanagement programs will help ensure yournew employee starts off on the right foot andcontinues to be a solid contributor. Learnhow to make the first day and first week agood one, how to determine when training isneeded and how to run a solid performancemanagement program.


legal reQuireMentS and coMpliancein your organiZationUnderstanding legislation is the key tokeeping your HR practices and yourcompany in compliance with state andfederal laws. Learn how to determine if yourcompany is covered by various pieces oflegislation and keep compliant with key lawsand provisions not covered in other modulesincluding FLSA, ERISA, HIPAA, ADEA and USERRA.

7810 PHRS 13-001 Grayslake CampusFriday, May 1 1 Session8 a.m. to 12 p.m.$179 T323 K. Stevens

Business SkillstHe effectiVe adMiniStratiVe aSSiStantAs a seasoned administrative assistant, areyou looking for ways to revitalize your workand find a fresh perspective on all that has tobe done? Or, are you new to the field lookingfor practical ways to start at the top of yourgame? This program will provide you the fundamental tools required for you to be successful.

The program is an instructor-led onlinecourse to help administrative assistantsdeliver results in the real world. You willparticipate in highly interactive, live onlinesessions with your instructor and peers oncea week for two hours. By meeting online,you minimize your time away from the officebut still gain the benefits of class discussion,group participation and instructor interaction.Outside of the weekly sessions, there will be a variety of ways to communicate with the instructor and the group to reinforce concepts.

You will learn:• Communications skills, including listening,questioning and being more assertive.

• How to increase your effectiveness inrecognizing and managing conflict, as wellas dealing with difficult people.

• How to influence others even when youdon’t have authority over them.

• How your style works to your favor (andmight work against you).

• A five step model for getting things donewith less stress.

• Easy-to-use templates and tools tosuccessfully deliver projects.

• Practical approaches to juggle all that’s onyour plate.

This program qualifies for 10 CAPRecertification Points for CertifiedAdministrative Professionals.

This is an instructor-led, online course thatcannot be accessed through Blackboard. You will be contacted before the start of theclass with access information to the onlinecourse. Call (847) 543-2615 or [email protected] withany additional questions.

7820 PPRO 29-001 OnlineThursdays, 5 SessionsApril 23 to May 211-3 p.m.$299 A. Kaufman

Human Resources Series at a discount!HuMan reSource SerieS (1-0) 1 HourDevelop your skills and knowledge in order to make yourself a well-rounded job candidate ortake on additional responsibilities in your current role. If you are new to HR or need to get upto speed quickly on the basics, this series of courses will provide the information you need. Itwill also help you learn where you need to go when you need even more details and the “fineprint” of regulations. The four courses in this certificate cover the HR life cycle from recruitingto what you need to do after someone leaves the company. Topics covered include hiring,compensation, benefits, training, performance management and HR laws.

7806 PHRS 1-001 Grayslake CampusFridays 4 SessionsApril 10 to May 18 a.m. to 12 p.m.$625 T323 K. Stevens

Business Skills OnlinecuStoMer SerVice SerieSCustomer service is essential for businessand all work organizations. With the increaseof technology, human interaction withcustomers becomes all the more important.Whether it relates to retaining customers,serving your audience or turning inquiriesfrom potential customers into sales, goodcustomer service is now one of the centralfactors in organizational success. Learn toimprove your customer service skills toenhance your career skill set, improveproductivity and increase your organization’ssuccess. You will also take away someextraordinary customer service techniquesyou won’t find anywhere else.

7818 PPRO 19-800 OnlineMonday-FridayFebruary 2 to March 27$245 UGotClass

keyS to cuStoMer SerViceLearning to build your customer serviceskills will have a powerful impact on yourcareer success as well as success in otherareas of your life. Through this course, youwill discover the direct relationship betweenservice skills and career achievement. Youwill become skilled at being an exceptionalservice provider. You can help yourorganization and your career by translatingyour good service intentions into a workableplan and gain knowledge of ways toconsistently deliver great service.

7816 PPRO 17-800 OnlineMonday-FridayFebruary 2-27$145 UGotClass

extraordinary cuStoMer SerViceTransform your customer service intosomething extraordinary. As a result, morerepeat business will improve your bottomline. Customer service separates you fromyour competition. Extraordinary customerservice comes from focusing on the fewessential elements that yield big results.Discover how easy it is to tweak yourcustomer service from the ordinary to theextraordinary. You’ll take away a customerservice plan that will help you focus on thekey elements that will get you started onyour pathway to success.

7817 PPRO 18-800 OnlineMonday-FridayMarch 2-27$145 UGotClass

practical MatH for tHe WorkplaceGain confidence by reviewing the math skillsrequired for the workplace! This course is foranyone interested in understanding andperforming common business activities such as payroll, banking, invoicing andpurchasing. Employees and managers alikewill find this course particularly beneficial in providing clear and understandable insight into the basic mathematical skills and processes needed to perform financialtasks. This course provides a basicfoundation for understanding the practicalapplications of mathematics in commonworkplace activities.

Students will need to buy their own textbook:Schaum’s Outline-Basic BusinessMathematics, Second edition, Eugene Don,Ph.D., and Joel Lerner, Ph.D., ISBN978-0-07-161158-9.


7821 PPRO 30-801 OnlineMonday-FridayApril 6 to May 1$145 UGotClass

All courses with UGotClass areinstructor-led online courses that cannot be accessed through Blackboard.Please contact our office for accessinformation to the online course. Call (847) 543-2615 or [email protected].

accounting and finance for non-financial ManagerSEvery successful person in the workplaceuses financial information to aid effectivedecision making. This course explains thefinancial concepts and accounting processesused in most businesses and will providepractical techniques that will increase youreffectiveness and career. Get a foundation tounderstand the seven steps in the accountingcycle and use financial information indecision making. Come away with theknowledge to analyze resource allocation andevaluate financial performance.


Continuing Educaton Vocational CreditsNote: Continuing Education VocationalCredits do not apply to any degree or certificate program offered at the collegein the academic divisions. Vocational credits will not be added to a student’s academic credit hours or included in theGPA. Students receive a grade of P (Pass)or N (No Pass). Call the department at(847) 543-2615 for additional information.

Business Skills Online


ManageMent SerieSEnhance your management skills through thisprogram for supervisors, managers andemerging leaders. Nothing creates successlike a solid foundation. Discover the keys foreffectively managing your employees. Findout how to create clear expectations, engageand motivate employees and increase youreffectiveness. Then learn how to improveyour management of time and productivity.Get tips and techniques you won’t getanywhere else for managing time andincreasing productivity. Finally, get the keysto manage different generations in yourworkplace. Discover what motivates eachgeneration at work, what incentives theyrespond to and what messages they value.

7896 PPRO 4-800 OnlineMonday- FridayFebruary 2 to May 1$595 UGotClass

tiMe and productiVity ManageMentTime is even more valuable in this centurythan in the last. How effective you manageyour time and productivity can affect yourbusiness and personal life in so many ways.You’ll get tips and techniques you won’t getanywhere else for managing time andincreasing productivity. Whether you aremanaging your own time, or others’ time,come away with proven tips to put intopractice on Monday morning.

7898 PPRO 2-800 OnlineMonday- FridayMarch 2-27$195 UGotClass

ManageMent Boot caMpEnhance your management skills through thiscourse for supervisors, managers andemerging leaders. Nothing creates successlike a solid foundation. Discover the keys foreffectively managing your employees. Findout how to create clear expectations, engageand motivate employees and increase youreffectiveness through use of the DiSCpersonality profile (included). By the end ofthe course we will have you managing like apro—quickly and with confidence.

7897 PPRO 1-800 OnlineMonday- FridayFebruary 2-27$295 UGotClass

Managing generationS in tHe WorkplaceGet an understanding of managing workersin different generations in the workplace.Discover what motivates each generation atwork, what incentives they respond to andwhat messages they value. Each generationhas distinct expectations and styles of work.Generations X and Y are significantlydifferent than the Boomer generation. Comeexplore these unique generationalcharacteristics then identify practical, how-totips and techniques for managing Boomers,Gen Xers and Gen Yers in the workplace.


SuperViSory and leaderSHip - online 2 HourSEnsuring the efficiency of your team is thekey to your success and is your mostimportant responsibility. Learn abouteffective delegation, performancemanagement and writing performancereviews. Discuss the specifics of thesupervisor’s role and responsibilities andstrategies for improving your overalleffectiveness as a leader. After completingthis class, you will be able to self-assess yourown competencies, know what you need todo to maximize your effectiveness as asupervisor and employ strategies to createproductive and cooperative staffrelationships. Get practical, easy tounderstand and insightful methods for newand even experienced supervisors andmanagers.


BuSineSS coacHing - online 2 HourSMentoring and coaching are used frequentlyin organizations to improve leadershipcompetencies and provide employee support.It has benefits for the employer andemployee. Develop skills in the development,implementation and support of coaching andmentoring programs in your workplace. Youwill earn a certificate and take home themuch-awaited toolkit you have beensearching for to improve your employees’performance. You will create the workingenvironment that your employees will findtruly rewarding.


Management

14 QueStionS? call (847) 543-2615

All courses with UGotClass are instructor-led online courses that cannot be accessedthrough Blackboard. Please contact our office for access information to the onlinecourse. Call (847) 543-2615 or email [email protected].

Management Series at a discount!

Mobile Marketing


poWerful preSentationS and effectiVe SpeakingNearly every job or business has an elementof speaking, presentations or sales. Thiscourse will allow you to master all three andaccelerate your success in every aspect ofyour career. Learn everything from voice andspeech basics like proper breathing, dictionand enunciation, all the way to specificpresentation templates and techniques. Youwill learn how to effectively deliver apresentation to one person across the table, infront of a small group in a boardroom, fromthe stage for a large audience and to hostwebinars online. There are several criticalfactors that every speaker must master andthis class will teach you to deliver yourpresentations with ease and confidence.



MoBile Marketing SerieSThe way consumers are interacting withbrands and connecting to the world ischanging because of mobile devices. Findout about location-based marketing, mobilepayments, QR codes, applications and mobilecoupons. You will learn how mobilemarketing can increase your capabilities toretain current customers and gain new ones.Then get step-by-step instructions on hownon-technical users can build, deploy andmarket smartphone applications acrossAndroid, iPhone and Blackberry platforms.Finally, get the knowledge needed toimplement a mobile marketing plan for yourorganization. Find out about proximitymarketing, mobile marketing metrics anddeveloping a mobile marketing campaign.

7830 PPRO 53-800 OnlineMonday-FridayFebruary 2 to May 1$595 UGotClass

MoBile MarketingMore than half of U.S. consumers who’vemade purchases on their smartphones havedone so in response to mobile marketingmessages. Smartphone sales exceeded $420million in 2011. Analysts forecast these saleswill surpass $1 billion by the end of 2016.The way consumers are interacting withbrands and connecting to the world ischanging because of mobiles. Find out aboutlocation-based marketing, mobile payments,QR codes, applications and mobile coupons.You will learn how mobile marketing canincrease your capabilities to retain currentcustomers and gain new ones.


creating cell pHone appS for your BuSineSSCell phone apps are the latest way smartbusinesses are reaching their customers.Smart organizations are investing in buildingcell phone apps for their businesses. We willprovide you with step-by-step instructions onhow non-technical users can build, deployand market smartphone applications acrossAndroid, iPhone and Blackberry platforms.The course is ideal for those who want tounderstand how smartphone applications canbe inexpensively built and also for technicalusers who want to understand how to quicklydeploy smartphone applications.

7828 PPRO 51-800 OnlineMonday-FridayMarch 2-27$245 UGotClass

adVanced MoBile MarketingCome get the knowledge needed toimplement a mobile marketing plan for yourorganization. Find out about proximitymarketing, mobile marketing metrics anddeveloping a mobile marketing campaign.Learn how to promote your app on the web,build a landing page for your app andadvanced tracking of your application usage.Then take home a blueprint for creatingguidelines and standards for your mobilemarketing effort and how to measure itssuccess. You will leave this course with theknowledge to implement a mobile marketingplan for your organization.


All courses with UGotClass are instructor-led online courses that cannot be accessedthrough Blackboard. Please contact our office for access information to the onlinecourse. Call (847) 543-2615 or email [email protected].

Mobile Marketing Series at a discount!

Please note: Experience, education and exam requirements are needed to obtain PMPcertification in addition to the project management education fulfilled by the three coursesoffered here. For more information, visit www.clcillinois.edu/professional/projmgmt

Check out PCTR 70, Introduction to Microsoft Project, on page 10!

Project Management

project ManageMent profeSSional SerieS 2.5 HourSInterested in getting your ProjectManagement Professional (PMP®)certification? Completion of these threeclasses will provide you with the 35professional development units (PDUs)required to obtain your PMP Certificationand prepare you for the PMP exam. Withthese dynamic courses, taught by AndyKaufman, a certified PMP, trainer and author,you can make this the year that you becomea certified PMP.

7836 PPRO 88-001 Grayslake CampusFridays and Saturdays 5 SessionsFriday, February 20 andSaturdaysFebruary 21, March 7, 14, 218:30 a.m. to 4:30 p.m.$1,349 T333 A. Kaufman

adVanced project ManageMent 1 HourSeasoned project managers are asked tosuccessfully deliver despite increasingcomplexity. Our Advanced ProjectManagement workshop is designed to gobeyond the essentials of basic projectplanning. Based on the Project ManagementInstitute’s (PMI®) PMBOK® Guide, you willget in-depth instruction on more advancedtopics such as earned value, procurementmanagement, stakeholder relationshipmanagement, quality management and teamleadership. Taught by a certified ProjectManagement Professional (PMP®), you willget practical insights on advanced topics thatwill help experienced project managersimprove project outcomes.

7833 PPRO 86-001 Grayslake CampusSaturdays 2 SessionsMarch 7 and 148:30 a.m. to 4:30 p.m.$525 T333 A. Kaufman

eSSentialS of project ManageMent 1 HourDoes your organization struggle withdelivering projects on-time and on-budget?Would you like to help your teams worktogether to deliver projects more reliably?Perhaps you’re interested in pursuingcertification as a Project ManagementProfessional (PMP)? Join us for ourEssentials of Project Management Workshop.This two-day, hands-on session, led by a certified PMP, will give you practicalinsights on how to deliver your projects more reliably. In addition, you will qualifyfor 14 PDUs toward your projectmanagement certification.

7831 PPRO 85-001 Grayslake CampusFriday and Saturday 2 SessionsFebruary 20 and 218:30 a.m. to 4:30 p.m.$525 T333 A. Kaufman

project ManageMent profeSSional(pMp) exaM prep 0.5 HourSJoin us for this intensive, one-day sessiondesigned to get you on the path to achievingyour goal of becoming PMP certified. Whatshould you focus on? What are some tips tokeep in mind to help answer the toughquestions? You will leave this session witheverything you need to prepare for passingthe exam. Comprehensive study material isprovided including a hard copy of the ProjectManagement Body of Knowledge(PMBOK® Guide), a top rated exampreparation book and a CD that provides asimulated exam testing experience. Thesession is facilitated by a certified PMP withexperience helping people prepare and passthe certification exam worldwide.

7835 PPRO 87-001 Grayslake CampusSaturday, March 21 1 Session8:30 a.m. to 5 p.m.$425 T333 A. Kaufman

are you a licenSed pMp? PMP holders need to earn 60 professionaldevelopment units (PDUs) over three yearsto maintain the credential. Your certificationcycle starts the day you pass the PMPcertification exam and ends on the same datethree years later. If you are looking for aconvenient way to refresh your skills andearn PDUs, sign up for this special section of the class. You will earn 14 PDUs forEssentials of Project Management and 14PDUs for Advanced Project Management.The special sections for earning PDUs arelisted below:

eSSentialS of project ManageMent7832 PPRO 85-101 Grayslake CampusFriday and Saturday 2 SessionsFebruary 20 and 218:30 a.m. to 4:30 p.m.$279 T333 A. Kaufman

adVanced project ManageMent7834 PPRO 86-101 Grayslake CampusFriday and Saturday 2 SessionsMarch 7 and 148:30 a.m. to 4:30 p.m.$279 T333 A. Kaufman

Project Management

16 QueStionS? call (847) 543-2615

Project Management Series at a discount!

Real EstateHome Inspection


Real Estate

Broker pre-licenSing topicS 5 HourSThis course, with the Broker Pre-LicensingApplied Principles course (PRLE 3), fulfillsthe new education requirements for obtainingan Illinois Real Estate Broker license. You arerequired to attend all sessions which include:introduction to the license law and realproperty; basics of agency, seller and buyerrelationships and counseling; local, state andfederal laws effecting real estate; brokerage,marketing and advertising; market analysisand appraisal; financing, contracts,independent contractor and employee status,occupational disciplines and businessplanning. A textbook is required and should bepurchased at the CLC Bookstore prior to class.

7811 PRLE 2-001 Southlake CampusTuesdays and 15 SessionsThursdaysFebruary 5 to March 105:30-10 p.m. ANDSaturdaysFebruary 7 to March 78 a.m. to 2 p.m.$699 R228 W. Paprocki

Connect to a new career! Learn more about real estate by attending aninformation session on January 22, 2015at 6 p.m. at the Southlake Campus, Room V336. Visit www.clcinfosessions.eventbrite.comfor more information.

Broker pre-licenSing topicS 5 HourSHome study is an option for completing 75hours of the broker pre-licensing curriculum(course code PRLE 02). Students who selectthis option must complete and submitassignments that fulfill the class timerequirement. The course is self-paced andstudents correspond with the instructorthrough email and phone as needed. Thisallows students the freedom to complete theapproved classes without having to attend regular class meetings. Home Study studentsare required to come to the Grayslakecampus only to take the final exam.

7812 PRLE 2-981 Home StudyMonday-FridayJanuary 26 to March 13$699 W. Paprocki

7813 PRLE 2-982 Home StudyMonday-FridayMarch 30 to May 15$699 W. Paprocki

Broker pre-licenSing applied principleS 1 HourThis course, with the Broker Pre-LicensingTopics course (PRLE 2), fulfills the neweducation requirements for obtaining anIllinois Real Estate Broker license. Thisinteractive course includes role play,situations, case studies and demonstrationexamples. You are required to attend allsessions, which include: listing presentations,buyer representations, agency disclosures,purchase agreements, handling offers,negotiating, market analysis, closing costs,escrow money, fair housing and anti-trust. Atextbook is required and should be purchasedat the CLC Bookstore prior to class.

7814 PRLE 3-001 Southlake CampusThursday and Tuesday 3 SessionsMarch 12 and March 175:30-10 p.m. ANDSaturday, March 14, 8 a.m. to 2 p.m.$199 R228 W. Paprocki

Home InspectionHoMe inSpection 4 HourSThis pre-licensing course, approved by thestate of Illinois, prepares future homeinspectors for the state licensingexamination. Illinois home inspectors mustbe licensed to comply with state law. Allareas of home inspection will be covered inthe 60-hour course, including exteriors,electric, heating and code compliance. Aspart of the course, students will be requiredto participate in field events. These hands-ontrips may be scheduled outside of class,based on the availability of students,instructor and sites. Other aspects of thehome inspection business, includingmarketing and business start-up, are alsocovered. Students should be aware that toopen their own Home Inspection businessthere are additional costs to consider such asinsurance and equipment. A textbook isrequired and may be purchased in the CLCBookstore. Prerequisite: This course isintended for people who have some workingknowledge of the building trades.

7815 PRLE 40-001 Grayslake CampusMondays and Wednesdays 19 SessionsFebruary 23 to May 46-9:30 p.m.$799 T323 K. Fulara

Connect to a new career! Learn more about home inspection by attending an open house event onJanuary 13, 2015 at 6 p.m. in Rom T326 at the Grayslake campus. Visitwww.clcinfosessions.eventbrite.com for more information.

Broker RequirementsPRLE 2 and PRLE 3 fulfill the required broker pre-licensing exam course requirements.Attendance for all class hours and a passing score of 75 percent or better on the final exams are required, as mandated by the Illinois Department of Financial and Professional Regulation.In addition to meeting the course requirements, an applicant for the State of Illinois licensingexamination must be a high school graduate (or GED recipient) and 21 years of age, or 18years of age and have two years of college course work. For more information on state requirements, please review www.idfpr.com/DPR/RE/realmain.asp.

concealed carryOn July 9, 2013, Public Act 98-63, theFirearm Concealed Carry Act, becameIllinois state law. The State of Illinois is nowissuing concealed carry permits to complywith U.S. Constitutional mandates. Thiscourse will satisfy the legal trainingrequirements for eligible residents who wishto apply for permission to carry a concealedfirearm. In this course, firearm knowledge,safety and personal protection will beemphasized in order to gain the appropriatemindset and skills needed for responsiblyexercising the right to carry. This trainingprogram includes live fire range qualificationas well as the required classroom hourswhich will thoroughly cover the directivesand restrictions outlined in the new law.

Requirements and Course InformationParticipants in this class must be at least 21years of age and if a resident of the State ofIllinois be eligible to possess a valid FOIDcard. Those who own a 9mm or a 38 specialwill use their personal weapon and providetheir own ammunition as part of their rangeexercises. Based on availability, participantswho do NOT own a handgun may be able torent a weapon at a small additional fee inorder to complete the range qualification.Students interested in utilizing this optionshould discuss availability with the instructoron the first night of class. Range qualifi-cation will take place at a shooting range.

This course will meet four nights, includingrange time on the final night or Saturday and Sunday, with range time on Sundayafternoon.

The College of Lake County is aweapons-free location.

Students are prohibited by law from bringingfirearms to campus. This includes allbuildings and parking lots. Students shouldnot bring their firearms on campus or toclass. Weapons should only be brought to the final class meeting, which is held at ashooting range.

Prior TrainingFor participants with no prior training or who would like to refresh previously learned skills, the 16-hour training program is required. For participants with prior training, please refer to chart atwww.clcillinois.edu/professional/concealedcarry to see what training is accepted by theCollege of Lake County and the appropriatenights to attend class. Up to eight hours totalof prior training can be accepted.

Any previously completed training must beauthenticated by the College of Lake County prior to a student attending class. All documentation or certificates provingcompleted prior training must be submitted to CLC via email [email protected] ordelivered in person to office T317 at theGrayslake campus. CLC must receive thesedocuments no less than five business daysprior to the start date of any class.

concealed carry licenSe training - 16 HourS

7840 PPSI 30-001 Grayslake CampusMonday-Thursday 4 SessionsApril 6-96-10 p.m.$299 T334 R. Tapkowski

7841 PPSI 30-002 Grayslake CampusSaturday, May 2 2 Sessions8 a.m. to 5 p.m. ANDSunday, May 311 a.m. to 3 p.m. AND5-9 p.m.$299 T334 R. Tapkowski

Interested in 12-hour or eight-hour classes because you have previously completed training or are a veteran of theArmed Forces? The 12- and eight-hourtraining classes are listed as departmentconsent. Proof of prior training MUST bereceived before a student can register foreither section. Call (847) 543-2615 formore information.

Protective ServicescoMMunity SerVice officer 3 HourSThis five-day course is designed with inputfrom police departments in our region. Thiscourse will prepare students for a position ina police department as a Community ServiceOfficer (CSO). This non-sworn positionaugments police departments with uniformedcivilian personnel authorized to operatepolice vehicles. Some of the duties couldinclude issuing parking tickets, trafficcontrol, handling motor vehicle accidents and animal complaints.

Note: To be employed as a CSO individualsmust meet department standards which mayinclude: 21 years or older, high schooldiploma, valid Illinois Driver license with aclean driving record, no criminal history andpassing a department written exam andinterview. Criteria for employment are set byindividual law enforcement agencies.

7766 PCJI 1-001 Grayslake CampusMonday-Friday 5 SessionsMarch 23-278 a.m. to 5 p.m.$349 T332 C. Parr

Security officer BaSic training 1.5 HourSAre you interested in finding a career in thesecurity field as an unarmed security guardor would you like to enhance your presentjob skills and earn state certification?Security officer basic training will preparenew security officers and experiencedemployees for employment with a certifiedagency under the Illinois Private Detective,Private Security and Private Alarm Act. Thiscourse covers the security code of ethics,public and human relations, Illinois Criminalcode, fire and accident prevention, patrolprocedures, liabilities, report writing, use offorce, fire and safety equipment and searchand seizure procedures.

7837 PPSI 5-001 Grayslake CampusMonday-Friday 5 SessionsFebruary 23-276-10 p.m.$199 T334 R. Tapkowski

Concealed CarryProtective Services

18 QueStionS? call (847) 543-2615

HVACR Classes


Security officer firearM training 1.5 HourSThis course is for individuals who havecompleted the 20-hour security officer basictraining course as mandated by the IllinoisPrivate Detective, Private Security andPrivate Alarm Act. Course topics includelegal use of firearms, liability while armed,firearms safety and maintenance, rangeprocedures and range qualifying. A writtentest, firing range practice and finalqualification follow classroom instruction. Acurrent Illinois Firearm Identification Card(FOID) is mandatory to receive firearmstraining. Prerequisite: Security Officer BasicTraining course or proof of equivalenttraining.

7838 PPSI 6-001 Grayslake CampusMonday-Friday 5 SessionsApril 20-246-10 p.m.$249 T334 R. Tapkowski

priVate inVeStigation 1.5 HourSDiscover the art of investigation and learnwhat it takes to begin your career as a“private eye.” Obtain the skills andknowledge needed to go to work for a privatedetective agency by exploring the topics ofsurveillance, interrogation, evidence analysisand report writing. Prepare for theinvestigations you will be likely to take onincluding missing persons, civil disputes,retail theft, arson, terrorist threats and more.The instructor’s own experiences through a30-year career in law enforcement and as aP.I. provide students with real-life casestudies and trusted expertise. This 20-hourcourse will certify you for employment witha licensed agency in the State of Illinois, butwill NOT prepare you to take the IllinoisPrivate Detective License exam.

7839 PPSI 20-001 Grayslake CampusMonday-Friday 5 SessionsMarch 9-136-10 p.m.$249 T334 R. Tapkowski

Connect to a new career! Learn more about security and private investigation by attending an open house event on January 13, 2015 at 6 p.m. in Room T326 at the Grayslake campus. Visit www.clcinfosessions.eventbrite.com for more information.

NEW! HVACR Classes

Continuing Professional Development isoffering two certification courses forHVACR professionals wanting to enhancetheir skills and credentials. Both courses areoffered in partnership with the CLC Heatingand Air Conditioning (HVAC) EngineeringTechnology department.

Exams are included in each course and willbe administered at the CLC Testing Center.

neW! epa certificationPrepare for and then pass the EPA techniciancertification exams! Students will coverbasic refrigeration, theory and practice of theEPA mandated Section 608 RefrigerationCertification. Students will participate inlectures and hands-on training in CLC’sHVACR labs to review the following:• Function and operational characteristics ofmechanical refrigeration system

• Sustainable energy source refrigerants• CFC and HCFC refrigerant replacements• Recharging techniques• Refrigerant recovery and reclaiming

In addition, the course reinforces theoperation of service manifolds, leakdetection, test equipment, flaring, solderingand brazing skills.

NOTE: Exam and lab fees are included incourse costs. For college credit, enroll inHET 190.

7922 PTEC 80-001 Grayslake CampusThursdays 8 SessionsMarch 19 to May 148 a.m. to 12 p.m.$299 T008 H. Whitaker

7923 PTEC 80-002 Grayslake CampusThursdays 8 SessionsMarch 19 to May 145:30-9:50 p.m.$299 T008 K. Dolman

neW! nate certificationGive yourself a professional edge! NorthAmerican Technician Excellence (NATE)certification can grow your career byenhancing the visibility of your professionalskills and knowledge as an HVACRtechnician.

This online course prepares students to sit for the NATE HVACR Exams. Students arerequired to sit for one core exam and onespecialty exam. The core exam tests generaland HVACR specific knowledge. Oncepassed, the core exam does not have to beretaken as long as technicians maintain their certification and do not allow theircertification to lapse. Specialty exams arefocused in the areas of installation or service.In this online course, students will review the following:• Terms related to the NATE Exam• Fundamental principles of refrigeration andthe refrigeration cycle

• Building a foundation for future study inthe HET curriculum

NOTE: Exam fees are included in coursecosts. For college credit, enroll in HET 194.

7924 PTEC 81-800 ONLINEJanuary 20 to May 15$349 ONLINE E. Campos

Want to learn more about enrolling in the HVAC career certificate Fast Track program? Complete all collegecoursework required for a careercertificate in eight weeks as a full-timestudent. Contact Department Chair Allen Smith at (847) 543-2699 for more information.

Safety

flagger certification and Work Zone SafetyPrepare for your first day on the job byfamiliarizing yourself with the essentialissues of worker safety and work zone trafficcontrol. The National Safety Council’sFlagger Training Programs are nationallyrecognized and meet or exceed both theMUTCD (Manual on Uniform TrafficControl Devices) guidelines and the ANSIstandard ISEA-107-1999 to keep your crewand motorists safe. This course is designedfor the novice flagger working a one- ortwo-person operation seeking training andcertification. Experienced flaggers shouldtake the course for credential renewal. Allcertification and material fees are included.

7877 PSFT 1-001 Grayslake CampusSaturday, February 14 1 Session8 a.m. to 12 p.m.$135 T333 D. Lewis

7878 PSFT 1-002 Grayslake CampusSaturday, April 18 1 Session8 a.m. to 12 p.m.$135 T333 D. Lewis

forklift operator trainingForklift operator training providesparticipants with knowledge and skills tooperate a powered industrial truck (forklift)in a safe and professional manner. Trainingcombines formal classroom instruction,practical hands-on training and evaluation of workplace performance. Training is heldat Equipment Depot, 1014 Progress Drive in Grayslake.

7842 PSFT 30-001 Equipment DepotTuesday, January 20 1 Session8 a.m. to 12 p.m.$135 J. Colangelo

7844 PSFT 30-002 Equipment DepotTuesday, February 17 1 Session8 a.m. to 12 p.m.$135 J. Colangelo

7845 PSFT 30-003 Equipment DepotTuesday, March 17 1 Session8 a.m. to 12 p.m.$135 J. Colangelo

7847 PSFT 30-004 Equipment DepotTuesday, April 21 1 Session8 a.m. to 12 p.m.$135 J. Colangelo

Aviation

Start a career path that’s really taking off!

Private Pilot Ground School is the first stepto becoming a pilot and gaining theknowledge needed to begin a career in theaviation industry. In addition to preparingyou for the FAA Private Pilot knowledge testin your quest for pilot certification, thiscourse will also provide you with skills foroperating Unmanned Aerial Vehicles (UAVsor “drones”), a career path showing signs ofsignificant growth.

The Federal Aviation Administrationestimates that as many as 7,500 commercialunmanned aerial vehicles could be flying innational airspace within a few years. Theunmanned aircraft industry hopes that therewill be 100,000 people with drone-relatedjobs by 2025 (Time, 2013).

neW forMat! priVate pilot ground ScHool 3 HourSBe prepared for your first flight. This courseis designed to fulfill FAA regulations to meetthe private pilot certification requirementCFR 61. Upon completion of this course,students will be prepared for the FAA Private Pilot knowledge test. Students whosuccessfully pass the FAA test will also have the option of referral to a certified flight school in pursuit of a Private PilotCertificate. A textbook is required and will be available for purchase in theCLC Bookstore.

Course content includes:• Careers in aviation• FAA Regulations• Weather• Radio communications and navigation• Flight Safety• Aircraft components• Aerodynamics• Airspace and airport logistics• Emergency procedures

Instructor Skip Goss is an aviation industryprofessional who has more than two decadesof experience in training pilots of allbackgrounds and skill levels. He is an FAAcertificated airline transport pilot and flightinstructor. As a testament to his character,experience and integrity, Skip was selectedand authorized as an FAA Designated PilotExaminer in 2007.

7874 PTEC 70-001 Grayslake CampusMondays and 16 SessionsWednesdaysMarch 16 to May 46-8:30 p.m. $499 T332 S. Goss*No class on Monday, March 23 orWednesday, March 25.

Connect to a new career! Learn more about aviation by attending an information session at the Grayslake campus. Check outwww.clcinfosessions.eventbrite.comfor more information.

SafetyAviation

20 QueStionS? call (847) 543-2615




truck driVer training (cdl) 10 HourSThis 160-hour basic training course willprepare students for a career as a commercialtruck driver. The course will provide studentswith the knowledge and skills to prepare forthe state-issued Commercial Drivers License(CDL) exams, including the permit test,pre-trip inspection test, skills tests and roadtests. Students will learn CDL laws, use ofcontrols, safe driving techniques anddefensive driving. The course includesclassroom instruction and behind-the-wheeltraining. Students will take practices testsdesigned to prepare them for the CDL permit exam.

Prerequisites: Students must have a validIllinois Drivers License Class “D” or above.They may not have committed a serioustraffic violation in a commercial motorvehicle within the past 12 months. Studentsmust provide a copy of their Motor VehicleReport (MVR) from the Secretary of State’sOffice prior to enrollment. Students must nothave any physical limitation which affectstheir driving ability and have use of all theirlimbs, both eyes, corrected or not and not belegally deaf. Students currently on bond orparole are not eligible for the program. Because all CDL testing is conducted inEnglish, students must be able to speak, read, write and understand English.

7756 PCDL 1-001 Grayslake CampusMonday-Friday 20 SessionsJanuary 12 to February 97:30 a.m. to 4 p.m.$4,100 T334 J. Clark*No class Monday, January 19

7757 PCDL 1-002 Grayslake CampusMonday-Friday 20 SessionsFebruary 9 to March 67:30 a.m. to 4 p.m.$4,100 T334 J. Clark

7758 PCDL 1-003 Grayslake CampusMonday-Friday 20 SessionsMarch 9 to April 37:30 a.m. to 4 p.m.$4,100 T334 J. Clark

7765 PCDL 1-004 Grayslake CampusMonday-Friday 20 SessionsApril 6 to May 17:30 a.m. to 4 p.m.$4,100 T334 J. Clark

Connect to a new career! Learn more about truck driver training byattending an open house event onJanuary 13, 2015 at 6 p.m. in Room T326 at the Grayslake campus. Visitwww.clcinfosessions.eventbrite.com for more information.

Additional truck driver traininginformation sessions will be held on Thursday evenings, Jan. 29, Feb. 26, March 19 and April 23 at 6 p.m. at the Grayslake campus, Room T334. Register online atwww.clcinfosessions.eventbrite.com.

Get on the road to a better career!You can begin a new career as a professional truck driver. The U. S. Department of Laborpredicts that there is a need for almost 200,000 new truck drivers through 2022. The medianannual wage for heavy and tractor-trailer truck drivers with CDLs was $38,200 in May 2012,according to the Bureau of Labor Statistics.

Gain the knowledge and skills to prepare for and pass the State of Illinois issued CommercialDrivers License (CDL-A) exams.

Training provided by Eagle Training Services. Job placement assistance provided!

For more information, visit www.clcillinois.edu/professional/truckdriver or call (847) 543-2615.

career explorationThe way we find and obtain employment inthe 21st century continues to evolve. Thishighly interactive class will teach studentshow to effectively use technology in the jobsearch to discover their career interests,define their talents and skills and toeffectively market themselves to employers.Explore the world of work with such topicsas getting and keeping a job, employmentreadiness, time management skills, gettingalong with co-workers and supervisors, teambuilding, career exploration, job searchingtechniques, completing applications, buildinga resume and developing strong interviewingskills. This course is designed for studentswho have the goal of obtaining paidcommunity employment.

7876 PPSP 1-001 Grayslake CampusWednesdays 13 SessionsFebruary 11 to May 1310 a.m. to 12 p.m.$425 T338 G. Johnson*No class on Wednesday, March 25.

food SerVice 2 – introduction topreparing natural foodSLearn about the culinary arts by preparingsimple dishes with fresh and healthyingredients. The class will reinforce basicfood safety and food handling skills,introduce students to the nutritional benefitsof natural foods and provide hands-onexperiences in food preparation. Studentswill learn the basics of nutrition and foodingredients, identify sustainable practices inthe food industry and gain skills in planninghealthy meals. Build on your basicknowledge of food safety by learning fromprofessional chefs who will introduce you toworking in a busy kitchen and might evenshare some secrets of their delicious recipes.

In addition to classroom sessions held at theSouthlake Campus in Vernon Hills, classeswill meet once per month at Whole FoodsMarket in Deerfield, tentatively on February23, March 16, April 20 and May 11. Studentsare responsible for their own transportation.Course fees include cost of ingredients that students will use for cooking their own lunch.

7843 PPSP 7-001 Southlake CampusMondays 13 SessionsFebruary 9 to May 1110 a.m. to 12 p.m.$525 R016 G. Johnson*No class on Monday, March 23.

Personal Success Program

22 QueStionS? call (847) 543-2615

Personal Success ProgramThe Personal Success Program (PSP) offers a variety of vocational courses to meet the needs of students 18 years and older with mild to moderate cognitive impairment. The program’sfocus is on gaining vocational skills to acquire entry-level employment.

Each class is led by a content expert who has experience teaching people with disabilities. A special education teacher will be present in most classes to provide additional supports. The curriculum is designed to be delivered at a level and pace that is appropriate to the needsof each student.

All students must register through the Continuing Professional Development Department. Call the Customer Service Center for information at (847) 543-2615 or visitwww.clcillinois.edu/professional/personalsuccessprogram for more information and a Spring 2015 registration form.

coMputer SkillS iThis course is designed to introduce studentsto the essential computer skills needed tosuccessfully secure and keep a job in thecontemporary workplace. In this hands-onclass, you will learn basic workplacecomputer skills including how to create andsave folders and files, printing, sending andreceiving emails and creating basicdocuments, letters, memos and spreadsheetsusing Microsoft software. Students will alsolearn Internet safety and security andidentification of internal and externalpersonal computer components.

7846 PPSP 10-001 Southlake CampusTuesdays 13 SessionsFebruary 10 to May 1212:30-2:30 p.m.$425 V234 P. Palmersheim*No class on Tuesday, March 24.

cHildcare SkillS 2 – planning actiVitieS for preScHoolMake childcare fun, as well as educational,for the little ones in your care. You willdevelop safe and age-appropriate learningactivities for pre-school age children.Explore, prepare and plann activities in theareas of fine and gross motor skills, music,reading, listening, math, science andself-help skills.

7872 PPSP 12-001 Grayslake CampusThursdays 13 SessionsFebruary 12 to May 1410 a.m. to 12 p.m.$425 T323 G. Johnson*No class on Thursday, March 26.

pet care 2 - introduction to aniMal HealtHBuilding upon the skills and concepts learned in the Pet Care 1 course, this classwill introduce students to more advancedtopics in health, nutrition, training and propercare of dogs and cats. Students will alsolearn more about caring for other animalsthat are commonly kept as pets and found inpet stores including fish, birds, reptiles and small mammals.

7848 PPSP 21-001 Southlake CampusTuesdays 13 SessionsFebruary 10 to May 1210 a.m. to 12 p.m.$425 V310 A. Wienckowski*No class on Tuesday, March 24.

neW! WellneSS for Work and lifeThe focus of this program is to helpparticipants improve their health and fitnesslevels in order to secure and maintainemployment. Each two hour class willcombine one hour of nutrition education andone hour of exercise. Program participantswill learn to take control over their diet andmenu planning. Through hands-on activities,they will learn the importance of goodnutrition and what makes up a healthy diet.Program participants will also learn thebenefits of physical activity. Our fitnessclasses will focus on helping participantsgain endurance in order to walk, stand and sitfor longer periods of time without gettingtired and also gain strength in order to bend,lift and move properly to avoid injuries andstrains in the workplace.

This program is led by Wellness Pros andprovided at no cost, made possible aDisability Employment Initiative grantthrough the Lake County WorkforceDevelopment Department. Students must stillregister through CLC ContinuingProfessional Development.

PPSP 35-001 Grayslake CampusWednesdays 13 SessionsFebruary 11 to May 131-3 p.m.Grant Funded T323 Wellness Pros*No class on Wednesday, March 25.

Learn more about Personal SuccessProgram by attending an informationsession at 6 p.m. on Tuesday, January 27, 2015, at the SouthlakeCampus, Room V336. Visitwww.clcinfosessions.eventbrite.comfor more information.

retail SkillS 2 - caSHier trainingThis course is designed to provide cashiertraining that recognizes the individual needsand learning pace of each student. The skillswill be taught through a combination ofinstructor-led lecture, hands-on groupactivities and computer-based cashiertraining that will provide students withthorough practice in the customer andpayment scenarios they will encounter on thejob. The training is designed to familiarizestudents with point-of-sale (POS) technology,payment methods and current processes thatthey will be expected to know as a cashier inthe modern world of retail.

7875 PPSP 26-001 Grayslake CampusThursdays 13 SessionsFebruary 12 to May 1412:30-2:30 p.m.$425 T338 G. Johnson*No class on Thursday, March 26.

Personal Success Program


Teacher Education

UGotClass courses are instructor-led,online courses that cannot be accessedthrough Blackboard. Please contact ouroffice for access information to the onlinecourse. Call (847) 543-2615 or [email protected].

neW! Social Media and onlinetoolS for k-12 teacHerSFacebook, Twitter, YouTube—everyone talksabout ways the Internet lets them stay intouch and see what others are doing,especially your students. Since many of yourstudents are already there, have you beencurious if any of these tools might keep themengaged in your class? Do you ever wonderif there might be some time efficient ways tocommunicate with their parents?GoogleDocs, Adobe ConnectNow, iGoogle,Flicker, animoto, earth album, Teacher Tube,blogs, virtual labs and yes, even Facebookand Twitter can help you add dimension andinterest to your class. Discover tips to use avariety of social media and online tools tohelp your students. We will also discuss waysto overcome resistance you might encounterin using these programs. This course is forany teacher interested in social media, frombeginners to advanced social networkers.

7859 PTCH 41-800 OnlineMonday-FridayApril 6 to May 1$145 UGotClass

neW! StudentS WitH aSd (autiSM SpectruM diSorder)Today, every school in America has studentswho have been diagnosed with ASD (AustimSpectrum Disorder)—a neurological disorderon the autism spectrum. The effects of thisdisorder vary widely, but it is important forevery teacher to understand how to recognizebehaviors that may indicate Asperger’sSyndrome. In this course, you take awaystrategies for working effectively withAsperger’s students. And you will find outhow to work effectively with parents tocreate the most positive learningenvironments for children and teens with this disorder.

7860 PTCH 42-800 OnlineSunday-FridayMarch 1-27$145 UGotClass

neW! uSing cell pHoneS in tHe claSSrooMClass, turn your cell phones—on! Most ofyour students have cell phones and now youcan use this valuable tool in your classroomto engage and involve your students more intheir learning. Discover how to implementcell phones in your classroom from a teacherwho has done it successfully. Come awaywith a step-by-step how-to plan on enhancingyour students’ learning and your teaching.

7862 PTCH 43-800 OnlineMonday-FridayApril 6 to May 1$145 UGotClass

Teacher Education

24 QueStionS? call (847) 543-2615

25

See page 12 for additional UGotClass Online classesfor those seeking specific business skills.

Visit www.ed2go.com/clc for more information or to find a specific course.

For registration details or to learn more call(847) 543-2615 or visit www.clcillinois.edu/professional/onlineclasses.

Online courses provided by

Most courses start at just $115!

Instructor-ledPatient, experienced professionals lead instruction.

Learn from the comfort of your computer.

• Hundreds of engaging courses• Most courses meet for 6 weeks (12 lessons)• Classes start every month• Start as low as $115

Self-paced Tutorials Course work is completed independently based on your schedule.

Work when you want,where you want.• Hundreds of self-paced courses• Start when you want• Self-directed courses – you set the pace• Range from $99 – 399

continuing professionaldevelopment offers a variety of online coursesincluding:

Online learning anytime, anywhere... just a click away!

Computer Applications

Database Management

Web Programming

Graphic and Multimedia Design

Business Communications

Management and Leadership

Health and Wellness

Teaching and Education

two online options: Hundreds of engaging courses

Online Classes

26 QueStionS? call (847) 543-2033

let the experts guide you to success.

Celebrating 30 Years of Small Business Success

Whether you’re starting a new business, positioning your company for growthor seeking to expand globally, we can help. Our business services include:

• FREE, confidential, one-on-one business advising in English or Spanish with noted experts

• Assistance in developing business plans and financial statements• Guidance in forming strategic marketing plans• Support in securing loans with local lenders and service providers• One-on-one strategic export counseling• Customized international market and trade research• Foreign market access and matchmaking programs• Export transaction and regulatory assistance• Interactive, low-cost workshops

Connect with us. We are your business partner to success.

Schedule a free, one-on-one counseling session with one of our small business advisors or with our international trade Specialist.

www.clcillinois.edu/sbdc-itc

(847) 543-2033

[email protected]

“the one-on-one meetings areclearly the most valuable tome. My small business advisorresponds to my questions withanswers that are specific to myproject and his comments areencouraging and insightful.”

— Marcia H. Blitsteinentrepreneur

Illinois Small Business Development and International Trade Center

The Illinois SBDC International Trade Center is funded in part througha cooperative agreement with the U.S. Small Business Administration,the Department of Commerce and Economic Opportunity and theCollege of Lake County. All SBA programs are extended to the public ona nondiscrimination basis. Reasonable accommodations for persons withdisabilities will be made if requested at least two weeks in advance.Please contact us at (847) 543-2033 or TDD: (847) 223-0134.

neW! SMall BuSineSS friday SerieS11:30 a.m. to 1:30 p.m. Southlake Campus in Room V122$15 per sessionTo register, visit http://smallbizfriday.eventbrite.com.

Enhance your business knowledge and become more competitive in the marketplace throughthis educational series for small business owners. Bring your lunch and network with othersmall business owners.

opportunity knockS: Selling oVerSeaS — feBruary 13Learn from a local export expert how you can prepare your product/service; select key, topselling markets; devise an export strategy and start selling your product overseas.

opportunity knockS: getting paid oVerSeaS — MarcH 13Timely payment is essential for the survival of your business, especially when you are tradingoverseas. Learn what export-financing options are available to reduce risk, includinggovernment assistance that will provide favorable payment terms, making your product morecompetitive.

opportunity knockS: SHipping it oVerSeaS — april 10When shipping a product overseas, the exporter must be aware of shipping methods andinternational requirements, as well as export controls and mandated federal regulations. Learnlogistic options, regulatory requirements and available resources to ensure that every shipmentis a success.

cyBer Security — May 8With hackers increasingly targeting small businesses due to weak online security systems, isyour business, employees and customer data safe from online attacks? Learn strategies that willprotect your business from this growing threat.

For more information, visit www.clcillinois.edu/sbdc-itc or call (847) 543-2033.

ViSit WWW.clcillinoiS.edu/SBdc-itc for More inforMation. 27

Start-Up and Business Planning

Start Strong BuSineSS Boot caMpThis accelerated small business boot campwill explore business fundamentals needed tostart and run a new business. Evaluate yourbusiness idea including personal objectives,business feasibility, market potential andfinancial strength. This class will provide theresources, support and motivation to provethat a dream of business success is withinreach. Individualized counseling by acertified business advisor is included withthis class to address specific concerns and challenges.

TBSM 2-600 is a blended section thatcombines work in the classroom as well ason the Internet.

7658 TBSM 2-600 Grayslake CampusTuesdays 4 SessionsFebruary 24 to March 176:30-8:30 p.m.$100 T326 J. Osmond

Sponsored by

Starting your BuSineSS in illinoiSStarting a business in Illinois isn’t as simpleas pressing a button. There are laws,regulations and reports a company mustabide by and produce. We will discussimportant aspects of business ownership andyou will receive handouts that includeinformation on agencies to contact. Don’t besorry, be safe. Learn what is required to starta business in Illinois.

7656 TBSM 10-001 Grayslake CampusTuesday, February 17 1 Session6:30-8:30 p.m.$25 T326 J. Osmond

7657 TBSM 10-002 Grayslake CampusTuesday, May 12 1 Session6:30-8:30 p.m.$25 T326 J. Osmond

Business Growthand Development

groW Strong Boot caMpThis four-week workshop is for businessowners who want to improve profitability.We will work together to provide a plan thatwill take your business to the next level ofsuccess. Topics include business planning toaccelerate growth, expanding your businessteam, financial strategy and building atargeted marketing plan. This workshop willrequire access to a computer to complete theassignments between in-class sessions.Individualized counseling by a certifiedbusiness advisor is included with this class toaddress specific concerns and challenges.

TBSM 25-600 is a blended section thatcombines work in the classroom as well ason the Internet.

7659 TBSM 25-600 Grayslake CampusTuesdays 4 SessionsApril 14 to May 56:30-8:30 p.m.$150 T326 J. Osmond

neW! BuSineSS groWtH StrategieSHave you been in business for more than oneyear? Is your business growing as you wouldlike it to? Discover strategies to introduce anew product or service into the market andsteps to developing a go to market strategyand plan. Remember, business growth is notan option–it is a necessity!

Bring your specific business issues/challenges/problems.

7917 TBSM 54-001 Grayslake CampusThursday, March 19 1 Session6-8 p.m.$25 T326 D. Bailen

International Trade

exporting 101This workshop provides an overview of theprocess of getting ready to export throughmaking the sale, exporting and being paid.Learn how to determine if exporting is rightfor your company, the different exportmodels that are used and when each isappropriate, how to prepare for exportingand how to execute on your export plan.Topics include export readiness, marketresearch and prioritization, exportcompliance, methods of payment,insurance, finding good partners andmanaging your supply chain.TBSM 92-700is a section that simultaneously providesconventional in-person education and avirtual learning environment.

7918 TBSM 92-700 Southlake CampusWednesday, March 18 1 Session1:30-3 p.m.$25 R230 D. Nagel

gloBal Market reSearcH and finding international BuyerSFinding the right buyers for your productsand services are the keys to success inexporting. Through this course, you willlearn about the many free and low-costglobal market research tools to help youtarget the best international marketopportunities. Use these tools to learn yourproduct’s potential in a given market, wherethe best prospects exist for success and tofind qualified foreign buyers for yourbusiness. Once you have these tools, you canopen for business on a global scale!TBSM 31-700 is a section thatsimultaneously provides conventionalin-person education and a virtual learning environment.

7919 TBSM 31-700 Southlake CampusWednesday, May 6 1 Session1:30-3 p.m.$25 R230 D. Nagel

Social Media

Social Media MarketingSmall businesses count on talented staff toassist with social media marketing, but feware properly trained. Shouldering thissignificant task requires an understanding ofmarketing principles and practices usedspecifically for business social media.Discover these marketing tactics and learn toset up a social media marketing plan for yourbusiness.

7913 TBSM 36-001 Grayslake CampusThursday, April 23 1 Session1-4 p.m.$50 T326 C. Hilbert

Social Media engageMentSocial media success hinges on engagement.Getting people to interact with your page andposts is critical to your marketing, and itdoesn’t happen by chance. It requires atargeted content strategy that fills needs andoffers real value. This session presents theessential steps you take and the analytics youuse to create engagement that matters.

7914 TBSM 37-001 Grayslake CampusThursday, April 30 1 Session1-4 p.m.$50 T326 C. Hilbert

Social Media platforMSDespite social media’s intuitive nature, eachplatform is different. They host differenttarget audiences, fill different marketingobjectives and offer different functionality.Choosing the right one for the right reasonsmakes all the difference in generating theoutcomes you seek. In this session, learnwhen and why you use Facebook, LinkedInand Twitter.

7915 TBSM 38-001 Grayslake CampusThursday, May 7 1 Session1-4 p.m.$50 T326 C. Hilbert

neW! adVanced Social MediaTo fully satisfy marketing objectives,businesses must go beyond basic socialmedia platforms. Local pages secure firstpage search results, mobile devices createsearch and sales opportunities and onlinereputations build or destroy a brand. Thissession acquaints you with options andprocedures to strengthen your marketingoutside of traditional social media.

7916 TBSM 39-001 Grayslake CampusThursday, May 14 1 Session1-4 p.m.$50 T326 C. Hilbert

Accounting/FinanceneW! critical SucceSS factorS for BuSineSSEvery business depends for its survival ongetting certain things right on a regular basis.These are the essential activities that must beperformed well if a business is to achieve itsvision, mission, goals and objectives. Theseare called Critical Success Factors (CSFs). Tomanage these CSFs, you will need to developKey Performance Indicators (KPI) thatidentify variations to the planned progress ofthe business. We will show you why it isimportant to identify the CSFs for yourbusiness and how to develop a set of KPIsthat measure the performance of the company.

7911 TBSM 16-001 Grayslake CampusWednesday, May 13 1 Session12-1:15 p.m.$25 T326 S. Oldenburg

neW! HoW BuSineSS oWnerS can prepare for a coMfortaBle retireMentIn three informative sessions, this seminarfocuses on how business owners can preparefor a comfortable retirement. Discoverfinancial and retirement planning conceptsand strategies that may help you plan yourlife after you step away from the business.Guest speakers will join your instructors todiscuss topics such as valuing your business,estate planning specific to business ownersand tax planning for business owners. Yourregistration fee will include a 200-page colorworkbook. Couples may attend together for a single registration fee.

7796 TBSM 70-001 Southlake CampusWednesdays 3 SessionsApril 22 to May 66:30-9 p.m.$49 V328 Knapp/Ryan

neW! playing tHe nuMBerS gaMe: financial ratioSThis presentation assists business owners tounderstand the various ways their financialstatements can be used to gather usefulinformation about how their business isrunning. Learn how to take your balancesheet, profit and loss and a few basicfinancial ratios and read them for what theysay about your business operations.

7910 TBSM 15-001 Grayslake CampusWednesday, May 6 1 Session12-1:15 p.m.$25 T326 S. Oldenburg

28 QueStionS? call (847) 543-2033

Small Business Workshops

Register for the series of four sessions and save!

Social Media Boot caMpfor SMall BuSineSSThis groundbreaking series provides anunprecedented account of social media forsmall business. This four session, in-depthboot camp exposes the truth about socialmedia marketing covering the do’s anddon’ts, as well as what works and whatdoesn’t. Intended for business owners andthose responsible for social media, thismulti-part workshop delivers the insight and processes demanded by thisever-changing, marketing enigma.

7912 TBSM 35-001 Grayslake CampusThursdays 4 SessionsApril 23 to May 141-4 p.m.$175 T326 C. Hilbert

“This class helped move my social mediamarketing from dabblerto pro. I learned howand why to pick aplatform, whatstrategies to use andoutcomes to expect and how to trackresults. Awesome!”

— Karen Keefe, ArtistBlue Flower Design Studios

Small Business Workshops

ViSit WWW.clcillinoiS.edu/SBdc-itc for More inforMation. 29

introduction to QuickBookSThis class is designed for users who have lessthan six months’ experience working withQuickBooks. Topics include setup of new files,processing banking, accounts receivable andaccounts payable transactions, reconciliation ofbank and credit card accounts and runningbasic financial reports. Prerequisites: Ability touse Microsoft Windows products.

7690 TBSM 20-001 Grayslake CampusWednesdayFebruary 18 1 Session8 a.m. to 5 p.m.$150 T338 R. Ritzwoller

7691 TBSM 20-002 Grayslake CampusThursdays 3 SessionsApril 23 to May 76:30-9 p.m.$150 T338 R. Ritzwoller

interMediate QuickBookSLearn how to analyze financial data to betterunderstand your business, create and custom-ize reports and track and pay sales tax. Learnpayroll functions such as setting up payrollinformation and schedules, payroll trackingand processing payment of payroll taxes.

7692 TBSM 21-001 Grayslake CampusThursday, May 14 1 Session6:30-9:30 p.m.$100 T338 R. Ritzwoller

Legal Aspects of Business OwnershipneW! intellectual property laW: WHat eVery BuSineSS SHould knoWDo you have a new idea, product, brand orbusiness venture? An experienced patent andtrademark attorney will guide you throughthe legal tools that are available to help buildand protect it. Get savvy about inventionpromotion firms and legal self-help sites.Learn fundraising best practices, includingcrowdfunding. Save yourself time, moneyand disappointment by making legalprotection part of your business plan now.This workshop is a lecture/casestudy/discussion/question and answer format.NOTE: This class is for informationalpurposes only and does not create anattorney-client relationship.

7909 TBSM 45-001 Southlake CampusWednesday, March 11 1 Session6:30-8 p.m.$25 V328 L. Wallerstein

WHicH legal forM iS BeSt for yourBuSineSS?When starting a business, one of the mostimportant decisions you’ll make is the type oflegal form you select. Learn about thedifferent types of business structures and findthe one best suited for your business. We willexplore the advantages and disadvantages ofvarious business entities such as corporations,limited liability companies and partnerships.

7905 TBSM 81-001 Southlake CampusWednesday, March 4 1 Session6:30-8 p.m.$15 V328 Ginsburg/ Saunders

eMployee VS. independentcontractor: differenceS you need to knoWDo you plan to hire employees or intend toengage independent contractors? Independentcontractors and employees are not the same,and it is important to understand thedifference. We will discuss the rules andregulations regarding each classification ofworkers and the different agreements youshould have in place. We will also brieflydiscuss employee benefit plans.

7906 TBSM 83-001 Southlake CampusWednesday, March 18 1 Session6:30-8 p.m.$15 V328 Ginsburg/ Saunders

planning for BuSineSS continuityWhat happens to your business once you areno longer able to work or wish to retire?What happens if co-owners (partners)disagree? We will discuss agreements withpartners and other methods of setting thefoundation for the continuity of yourbusiness. This class is a must if your businesshas more than one owner.

7907 TBSM 84-001 Southlake CampusWednesday, April 1 1 Session6:30-8 p.m.$15 V328 Ginsburg/ Saunders

groWing and Selling your BuSineSSAre you ready to take your business to thenext level and learn ways to grow yourbusiness through expansions, acquisitions,licensing and franchises? We will discussthese topics as well as the processes ofpreparing your business for sale and otherforms of transition such as letters of intent,non-competition agreements andconfidentiality agreements.

7908 TBSM 85-001 Southlake CampusWednesday, April 15 1 Session6:30-8 p.m.$15 V328 Ginsburg/ Saunders

groWing your BuSineSS/ keeping your MoneyTo start a business takes guts and money; to keep it going, growing and prospering takesadditional talents and resources. Join business attorneys in a roundtable setting to discussvarious aspects of your business that are impacted by the law and how you can protect yourbusiness. Take home the “how to” to start, run and grow your business while saving time,trouble and money. Register and attend all four sessions and receive a complimentary one-hour,one-on-one session with one of your instructors from Levin Ginsburg, Attorneys at Law.

Small Business Online Workshops

30 QueStionS? call (847) 543-2033

Illinois SBDC InternationalTrade Center offers onlineclasses for the new to theexperienced business ownerincluding:

Entrepreneur Readiness

Business Start-up

Business Planning

Strategic Planning

Cash Flow

Marketing

These online classes are self-pacedlearning modules and cannot beaccessed through Blackboard.

To register or for more information,visit www.clcillinois.edu/sbdc-itc orcall (847) 543-2033.

Connect and learn at yourconvenience.

Classes are provided by SmallBusiness Spoken Here.

Start Strong SerieSThis series of four workshops will identifythe steps you need to take to start yourbusiness on a firm foundation.

Enroll in an individual workshop ortake the series and save. Series cost $175, a$225 value.

are you ready?Assess your entrepreneurial readiness.Estimated time to complete: two hours.Cost: $50

Starting your BuSineSS in illinoiSLearn what rules and regulations are requiredto start a business. Estimated time tocomplete: one hour.Cost: $25

Building your BuSineSS teaMWho should be on your team? Estimatedtime to complete: four hours.Cost: $75

BuSineSS planning Made eaSyBuild your roadmap to success. Write yourown business plan. Estimated time tocomplete: eight hours.Cost: $75

groW Strong SerieSThis series of four workshops provides a plan that will take your business to the next level of success.

Enroll in an individual workshop or take the series and save. Series cost $200, a $240 value.

Strategic planning for SMall BuSineSSDevelop a plan that can propel your businessto higher levels of success. Estimated time tocomplete: eight hours.Cost: $100

caSH floW — lifeBlood of yourBuSineSSIt is a simple fact that Cash is King!Estimated time to complete: one hour.Cost: $50

Marketing for SucceSSDevelop and implement a multi-facetedmarketing plan. Estimated time to complete:three hours.Cost: $50

MaxiMiZe your relationSHipSBuilding successful relationships are vital toyour success. Estimated time to complete:one hour.Cost: $40

Online Workshops for the Small Business Owner

Steps to Apply, Register and Pay

1. Submit a Continuing Education Admission Form• New students and students who have not attended classes in twoyears must submit a Student Admission Form in one of two ways:INTERNET: www.clcillinois.edu/applycontedIN PERSON: At the Admissions and Records Office,Room B101 on the Grayslake campus

2. Obtain CLC ID Number and Create myLogin• Allow two working days to process your admission form. You will receive your CLC student ID number in the mail or by email if you provided one on your admission form.

• With your CLC ID Number go to www.clcillinois.edu/newlogin tocreate your login for the my CLC Student Portal. Follow theprompts to complete the process.

3. Register for Classes by Internet at www.clcillinois.edu/register• Click on myCLC student portal • Click on “Search for Classes”• Specify the semester and then a subject, to view the classes available

• When you find a specific open class section you want, click “Select Class” to add to your Shopping Cart.

• Click on “Shopping Cart” check the box next to your selected class and click “Enroll.”

• When you add or drop a class, check for a 'success' or 'error' message.

4. Where to Register In Person• Grayslake Campus – 19351 West Washington Street, Grayslake• Lakeshore Campus – 111 North Genesee Street, Waukegan• Southlake Campus – 1120 South Milwaukee Avenue, Vernon HillsOn-site Registration HoursMonday-Thursday 8 a.m. to 8 p.m., Fridays 8 a.m. to 4 p.m.Online Registration is available 24/7

5. Pay Tuition and Fees-Continuing Education• Payment of tuition and fees is required prior to the start date of your class regardless of the registration date.

• Login to myStudentCenter select view, pay or set up an installment payment plan.

• Students will not be dropped from continuing education classesfor nonpayment.

• It is your responsibility to formally withdraw within the refund period or you will be obligated to pay.

Note: Financial aid is not available for continuing education classes.

6. Billing and Financial Obligation• Billing Statements: A billing statement will be sent on unpaidaccounts. However, it is the students’ responsibility to meet their payment deadlines regardless of when they receive a bill. Payment is due prior to the first day of the class regardless of when the student enrolled in the class.

• Financial Obligation: Students must officially withdraw by the refund dates listed in the class schedule to cancel theirfinancial obligation. To locate your refund deadline(s), signonto myCLC and click on the academic calendar deadlines iconnext to the class within your term schedule under Academics.

Withdrawals• Students who do not plan to complete an enrolled class areresponsible for officially dropping the class online. Tuition and fee refunds will be issued to eligible students based uponthe effective date of withdrawal, which is recorded in the system at the time the student drops the class.

• Students who stop attending class, but do not officially drop,will remain responsible for all tuition/fees for the class. It is not sufficient to tell an instructor or counselor that you want to drop a class. You must complete the drop/withdrawal actionyourself. The official deadline for dropping or for withdrawingare defined individually for each class.

• Students who withdraw from certificate programs or seriesoffered by Continuing Professional Development prior to thefirst day of class will receive a 100 percent refund. Refunds forwithdrawals after the first day of class will be applied by CPDminus the cost of any materials consumed or returned in lessthan new condition.

Refund Schedule• To check the deadline dates, log on to myCLC and choose “My Class Schedule.” When your schedule appears, click onthe calendar icon next to the class and the deadline dates willbe displayed. These dates are also displayed in the schedule of classes.

• If you are not sure of the deadlines, please check with theOffice of Admissions and Records at (847) 543-2061.

• Semester-long classes:Withdrawal on or before start of class = 100 percent refundWithdrawal before 15 percent of class time

passes = 100 percent refundWithdrawal after 15 percent of class days pass = no refund

• One-day and “Series” Classes:Withdrawal the day before class = 100 percent refundWithdrawal on or after day of class = no refund

For more information about payments, call (847) 543-2085.

Senior CitizensThe classes in this schedule are offered though the continuing education department and are intended for personal enrichment and/orcareer development. All in-district residents who are 65 of age or olderat the time of registration may enroll in vocational credit courses offeredby continuing education at one-half the regular tuition rate, with allother fees remaining unchanged. The senior citizen tuition waiver doesnot apply to Continuing Education classes.

clery actThe College of Lake County is committed to maintaining a safeand secure educational environment. Each year prior to October 1,the College publishes its Annual Security Report. This reportcontains information regarding campus security, personal safetyincluding topics such as, crime prevention, college police lawenforcement authority, crime reporting policies, crime statistics forthe most recent three year period and disciplinary procedures.

This report is available on the CLC Police Department website at www.clcillinois.edu/clery. If you would like a printed bookletcontaining this information, please contact the CLC PoliceDepartment at 19351 W. Washington St., Room A151, Grayslake, IL 60030 or by phone at (847) 543-2081.

Effective January 1, 2015, College of Lake County becomes a Smoke-Free Campus. 31

Save lives with defensive driving

Judicial Services offers opportunities to improve your future and the future of your community through courses, workshops and volunteer opportunities.

Partnering with the 19th Judicial Circuit Court for over 20 years, Judicial Services offers the National Safety Council’s award-winning Defensive Driving Courses including the “Alive at 25” program.

Christine Burke of Lake Barrington enrolled in our Defensive Driving Course. While driving less than a week later, she used a lesson from the course to narrowly avoid getting smashed broadside by a car that ran a red light.

Burke said that she hesitated at the intersection, recalling a tip she learned in the defensive driving course called “delayed acceleration” waiting two or three seconds before entering an intersection if yours is the first car there. She credits this decision with saving her life.

“I just missed being killed by about three seconds.”— Christine Burke praising CLC’s defensive driving course.

www.clcillinois.edu/judicial

(847) 543-2185 (courses)

(847) 543-2100 (volunteering)

[email protected]

Judicial Services

www.clcillinois.edu/solutions

(847) 543-2615

[email protected]

“ One of the best places to invest in your career is right here, at the College of Lake County. Beyond the expert insights you’ll get from the instructors, there’s also great networking with people from some of the best companies in the area. Invest in your career for less money and minimal time away.”

— Andy Kaufman, speaker, author, executive coach and president of Institute for Leadership Excellence and Development, Inc.

Invest in your team

Client Solutions

Bring powerful, results-driven training and consulting programs to your organization and show your employees that you’re serious about their futures and professional growth. Empower your team and achieve organizational goals and objectives through customized training delivered by Client Solutions.

Client Solutions also offers national training options through Global Corporate College (GCC). As one of the founding members of the GCC, the College of Lake County offers corporations the delivery of consistent training across multiple locations – nationwide and worldwide.

CONNECT to your future!

New Workforce Development courses, training and services

The Workforce and Professional Development Institute can help you connect to your future. Getting new knowledge and skills can reveal possibilities you never imagined for you or your business. Our courses, training and services will help you reach your potential.

New CoursesSocial Media CertificateSocial media can broaden your company’s scope of business, keep you in contact with current customers and reach potential new clients. You will learn how to use various media platforms, develop and manage social media campaigns and analyze results. Don’t be the last one to conquer social media. Course details on page 1.

Professional InterpreterEnhance your skills or begin your career as a professional interpreter. Course details on page 2.

HVACContinuing Professional Development is offering two certification courses for HVACR professionals wanting to enhance their skills and credentials. Both courses are offered in partner-ship with the CLC Heating and Air Conditioning (HVAC) Engineering Technology department. Course details on page 19.

Critical Success Factors for Business SuccessLearn the essential activities, Critical Success Factors (CSFs), that must be performed well if a business is to achieve its vision, mission, goals and objectives. This class is designed for the small business owner. Course details on page 28.

TrainingCustomized SolutionsDoes your company have a unique training need? Client Solutions brings powerful, results-driven training to your organization. The training solutions are designed to meet your specific needs. Visit www.clcillinois.edu/solutions or call (847) 543-2615 to learn more.

Career PossibilitiesLooking for a new career? Want to enhance your existing skills? Continuing Professional Development offers a variety of options. Attend the FREE Connect to your Career Open House on Tuesday, January 13. Visit www.clcinfosessions.eventbrite.com for details.

Community AwarenessJudicial Services offers training in partnership with the 19th Judicial Circuit Court. The defensive driving classes provide opportunities to update your driving skills and learn the latest laws. Turn to page 32 for information.

ServicesSmall Business OwnersLet the experts guide you to success. Confidential one-on-one business advising and low-cost workshops are available to start and grow your small business. Turn to page 26 for information.

Stay Local. Grow Global.Explore new business markets. The IL Small Business Development and International Trade Center can guide you and your business to expand into the global marketplace. Turn to page 26 for information.

Professional CoachingWhether you need advice on your career and capabilities, or you need to provide coaching to your staff, Client Solutions has the answer. Professional coaching is available in a variety of topics and disciplines. Visit www.clcillinois.edu/solutions or call (847) 543-2615 to learn more.

The College of Lake County’s Workforce and Professional Development Institute delivers training, consulting and cutting-edge courses for businesses, professionals and the community.

Looking for Personal Enrichment and Leisure Courses?

Visit www.clcillinois.edu/personalenrichment

College of Lake County Board of Trustees

Richard A. AndersonPhilip J. Carrigan, Ph.D., SecretaryJeanne T. Goshgarian, Vice ChairmanWilliam M. Griffin, Ed.D.Amanda D. Howland, M.A., M.S.Ed., J.D., ChairmanBarbara D. OilschlagerLynda C. PaulAnnabella Tidei, Student Trustee

President, Jerry W. Weber, Ph.D.

Save this schedule through May 2015

Learn more about these programs:• Pharmacy Technician • Truck Driver Training (CDL-A)• Veterinary Assistant • Security and Private Investigation• Social Media Marketing • Professional Interpreting• Home Inspection

Visit www.clcinfosessions.eventbrite.com to pre-register and for more information. The event is FREE but pre-registration is suggested.

Connect to your Career Open House Event

Tuesday, January 13, 2015Grayslake Campus

Room T326at 6 p.m.

ECRWSS RESIDENTIAL CUSTOMER

College of Lake County 19351 West Washington StreetGrayslake, Illinois 60030-1198

Class Schedule (USPS 014-085) is published by the College of Lake County, with issues in April, May, June, July, August, October, November and December. Periodicals Postage paid at Grayslake, IL with additional entries.

POSTMASTER: Send change of address toCredit Class Schedule, College of Lake County19351 West Washington Street, Grayslake, IL 60030-1198

December 2014 – Volume 20, No. 6

WPDI Class Schedule Spring 2015

Personal Enrichment Classes

AdultsPage X

Discovery!Classes for 50+

Page X

Xplore!Youth and Fast-Paced

Grades 1-12Page 30

www.clcillinois.edu/personalenrichment

Class Schedule 2015 Spring non-credit courses

/

Connect

Documents

WPDI Spring 2015 Schedule