WPDI Spring 2012 Class Schedule

CLC CLASSES2012 Spring Schedule

Workforce and Professional Development InstituteWPDIProfessional training, consulting & cutting-edge courses for businesses, professionals and the community

SAVE THIS SCHEDULE THROUGH MAY 12

wpdi.clcillinois.edu

College of Lake County

Inside this Issue:

APICS – page 17

Leadership – page 18

Medical Coding – page 10

Small Business Workshops – page 22

Drive the direction of your career by attending anInformation Session in one of these areas:

Truck Driver TrainingThe need for qualified drivers increases every year. Obtain your CDL A License in just 4 weeks. Job placement service is provided.

� Tuesday, January 31 at 6 p.m.on the Grayslake Campus in Room T334� Tuesday, February 28 at 6 p.m.on the Grayslake Campus in Room T334� Tuesday, March 20 at 6 p.m.on the Grayslake Campus in Room T334� Tuesday, April 24 at 6 p.m.on the Grayslake Campus in Room T334

Medical CodingLearn about the 3-day preparatory Bootcamp sessions designed to provide you with anextensive overview of the information you will need to know in order to pass the AHIMA CCS-P or CCS coding specialist exams.

� Thursday, February 9 at 6 p.m.on the Grayslake Campus in Room T323

Current Nursing Practice Update (RN Refresher)Are you a nurse who has not been actively involved in a nursing practice, but still holds acurrent license? This session will go over the course health requirements, clinical andclassroom meeting schedule.

� Monday, January 9 at 6 p.m.on the Grayslake Campus in Room T334

Pharmacy TechnicianPharmacy Technicians are in demand! With the growing need for pharmaceuticalsand a rapidly expanding healthcare field, the timing has never been better to begin a career in the industry. Learn about CLC’s 105-hour program provided by MK Education.

� Thursday, December 8 at 6 p.m.on the Grayslake Campus in Room T333� Thursday, January 19 at 6 p.m.on the Southlake Campus in Room V222

Real EstatePrepare to be a real estate agent! The College of Lake County is approved by the Real EstateBureau, part of the Illinois Department of Financial and Professional Regulation. This sessionwill outline the requirements needed to be a part of this exciting field.

� Tuesday, January 24 at 6 p.m.on the Southlake Campus in Room V336

Home InspectionLearn about the 60-hour course, which is approved by the Illinois Department of Financial and Professional Regulation, designed to prepare you to take the state licensing exam.

� Tuesday, January 31 at 6 p.m.on the Grayslake Campus in Room T333

To register for an info session, visit http://clcevents.eventbrite.com

For more information, call (847) 543-2615 or visit wpdi.clcillinois.edu/professional

Information Sessions presented by Continuing Professional Development

Reducing OperationalUncertainty: ConfrontingMarket Turbulence

Join us for breakfast and a discussionon the reduction of turbulence in theoperations environment. Executivesand shop floor managers can bothtake away techniques and processesto more effectively achieve cross-functional and supply-chainintegration. Pete Stonebraker, Ph.D.,CFPIM will focus on managementefficiencies that can be implementedimmediately when you return to work!

Friday, January 27, 20127:30 – 9:30 a.m.University Center Grayslake Campus

Cost: $29 (includes breakfast)To register or for more information,call (847) 543-2615. Space is limited.Register before January 20 toguarantee a seat.

Drive the Directionof Your Career

Unsure of your nextcareer move?

Attend an Information Session to learn about a potential careerand consider your possibilities.Each hour-long session providesinsight into these fast-growingprofessions, and the courses thatwill help you get started.

Dear Business Professional:

Who is responsible for driving yourcareer? Make a selection from themultiple choice list below:

A. Managers both current and former

B. Co-workers or peersC. Job coaches or consultantsD. None of the aboveE. A and C above

The answer is D – None of the above. Today we function in ahighly competitive, dynamic, global and complex economy. Thedays have passed when we could assume and expect someoneother than ourselves to map out and execute our career path.Now, you must drive the direction of your career.

Today, we could apply plenty of euphemisms that formerly werenegative to this change such as “tooting your own horn.” Nowwe know that he or she that does not “toot his or her own horn”is not only silent but invisible. Take charge of your career and beseen and heard. Figure out where you want to go, why you wantto get there and the most logical path. That path may not bestraight 100% of the time, but as long as you chart forwardprogress, the journey will be well worth the effort.

To put you in the driver’s seat of your career, the Workforce andProfessional Development Institute offers classes, courses andworkshops designed to equip you for the road ahead. Considerenhancing a skill or gaining a new one, add a certification toimprove your competitiveness such as Project ManagementProfessional or Certified Production Inventory ManagementProfessional through APICS.

Our courses are offered in the traditional classroom setting,online or a hybrid format, whatever suits your learning style or schedule.

Grab the keys, get behind the wheel, drive your career successand let us help, we know what to do.

Sincerely, Roneida MartinExecutive Director, Workforce & Professional Development Institute

Client Solutions | Continuing Professional Development

llinois Procurement Technical Assistance Center

Illinois Small Business Development Center | Judicial Services

Table of Contents

Professional Development CoursesAPICS ..................................................................17Business & Leadership Development....................15Computer Skills....................................................11Event Planning ......................................................6Graphic Design & Multimedia Software ..............13Home Inspection....................................................3Hospitality..............................................................5Human Resources ................................................15Industry & Safety ..................................................2Lean Essentials ....................................................17Online Courses ....................................................21Operations Management ....................................17Personal Success Program....................................20Project Management Training ..............................16Public Safety ..........................................................3Real Estate ............................................................4Spanish Interpreter ................................................6Teacher Education................................................19Travel and Tourism ................................................6Truck Driver Training..............................................1

Healthcare & NursingCertified Nursing Assistant (CNA) ..........................9CPR, AED, and Emergency Training Programs ..........8Massage Therapy CE............................................10Medical Coding ..................................................10Nursing Continuing Education ..............................7Pharmacy Technician Program ............................11

Small Business Courses/WorkshopsAccounting & Finance ........................................24Business Growth & Development ........................24Employee & Human Relations..............................27International Trade ..............................................27Marketing & Sales................................................25Start-up & Business Planning ..............................23

ServicesClient Solutions....................................................28Illinois Procurement Technical Assistance Center ............CIllinois Small Business Development Center ................22Judicial Services ....................................................D

Registration InformationRegistration Information ..............Inside Back CoverPayment Information....................Inside Back CoverGeneral Information ....................Inside Back CoverHow to reach us ..........................Inside Back Cover

Spring 2012 CLC Classes

The College of Lake County is an Equal Opportunity/Affirmative Action Institution in all

aspects of education and employment. The information contained within is accurate as

of November 2011, but is subject to change.

Denotes course qualifies for teacher CPDUs.

Interested in Personal Enrichment

courses?

Would you like to receiveeither schedule by mail?

Call (847) 543-2615to join our mailing list.


Personal Enrichment Classes

Noncredit Classes

for All Ages

AdultsOn Site & Online

page 1

YouthGrades 1 – 12

Strategic Reading STEM

ACT Test Prep

Visual Math

page 18

50+Discovery!

Trips & Tours page 22


www.clcillinois.edu/noncredit


Workforce and Professional Development InstituteWPDI

Growing Success through Training, Consulting and Community Service

SAVE THIS SCHEDULE THROUGH MAY 12

wpdi.clcillinois.edu

DEVELOPMENT FOR COMPANIES AND PROFESSIONALS

Inside this Issue:

APICS – page 10

Leadership – page 17

Medical Coding – page 22

Small Business Workshops –page 26


A

A

Whatever training you or youremployees need, the Collegeof Lake County can deliver.

Visit wpdi.clcillinois.edu or call(847) 543-2615 to learn how.

The Workforce and ProfessionalDevelopment Institute provides training, consulting, and cutting-edgecourses for businesses, professionals, and community members.

Center for Personal Enrichment

Client Solutions

Continuing Professional Development

Illinois Procurement Technical Assistance Center

Illinois Small Business Development Center

Judicial Services

Drive the Direction of Your Career

Here’s what students are saying:

“I wanted to thank everyone involved in the Nursing UpdateRefresher Course. From the beginning everyone has been helpful,professional, and willing to go the extra mile to ensure my success.The course has been an excellent review, and the instructors areincredible, dedicated to making us both competent and confident inour knowledge, skills, and nursing judgment. After only 6 weeks inthe program I have gotten a job! Not just any job but my dream job.After 8 years out of clinical nursing employed in a related field, one ofthe biggest obstacles to reemployment was lack of current experienceand references, your program opened those doors and "I'm back!"

— Kathy McGrath R.N.(Nursing Update Refresher Course Student)

“A well-designed series of programs! The Leadership and PerformanceManagement Series [is] designed so the learner can practice the skillsthey recently learned before taking the next [course]. And to ensurethe learner truly internalizes the learning, [he or she] receivesindividual leadership coaching sessions. This is a great way to learn,develop and grow as a leader!”

— Janice Aull, Senior Organizational CapabilityConsultant, CDW (Client Solutions customer)

“Just wanted to say thanks for the CEO Advisory meetings this pastyear. It was a great experience to be able to sit down with you andpeople from a lot of different businesses and share ideas.

— Mike Martyka, President, NeckTies, Inc. (Graduate from the Illinois Small BusinessDevelopment Center’s CEO Advisory Board)

College of Lake County19351 West Washington StreetGrayslake, Illinois 60030-1198

WPDI Workforce and Professional Development Institute

B

TRUCK DRIVER TRAINING (CDL) (10-0) 10 HOURSThis 160-hour basic training course will prepare youfor a career as a commercial truck driver. Gain theknowledge and skills to prepare for the state-issuedCommercial Drivers License (CDL) exams, includingthe permit test, pre-trip inspection test, skills tests,and road tests. You will learn CDL laws, use of con-trols, safe driving techniques, and defensive driving.The course includes classroom instruction andbehind-the-wheel training and utilizes practices testsdesigned to prepare you for the CDL permit exam.Prerequisites: Students must have a valid IllinoisDrivers License Class “D” or above. They may not havecommitted a serious traffic violation in a commercialmotor vehicle within the past 12 months. Studentsmust provide a copy of their Motor Vehicle Report(MVR) from the Secretary of State’s Office prior toenrollment. Students must not have any physical limi-tation which affects their driving ability and have useof all their limbs, both eyes, corrected or not, and notbe legally deaf. Students currently on bond or paroleare not eligible for the program. Because all CDL test-ing is conducted in English, students must be able tospeak, read, write and understand English.

7801 PCDL 1-001 Grayslake CampusMonday-Friday, January 17-February 138:00a.m. - 4:30p.m. 20 Sessions$4,100 Room T334 J. Clark

7803 PCDL 1-002 Grayslake CampusMonday-Friday, February 13-March 98:00a.m. - 4:30p.m. 20 Sessions$4,100 Room T334 J. Clark

7804 PCDL 1-003 Grayslake CampusMonday-Friday, March 12-April 68:00a.m. - 4:30p.m. 20 Sessions$4,100 Room T334 J. Clark

7805 PCDL 1-004 Grayslake CampusMonday-Friday, April 9-May 48:00a.m. - 4:30p.m. 20 Sessions$4,100 Room T334 J. Clark

7806 PCDL 1-005 Grayslake CampusMonday-Friday, May 7-June 48:00a.m. - 4:30p.m. 20 Sessions$4,100 Room T334 J. Clark

Students who withdraw from certificateprograms or series offered by Continuing

Professional Development prior to the firstday of class will receive a 100% refund.

Refunds for withdrawals after the first day of class, but within the first 15% of the

class will be applied by CPD minus the costof any materials returned in less than

new condition.

Small Business Owner?See page 22 for a list

of Small Business WorkshopsOr visit wpdi.clcillinois.edu/sbdc

Truck Driver Training

VISIT WPDI.CLCILLINOIS.EDU/PROFESSIONAL FOR MORE INFORMATION. 1

Continuing ProfessionalDevelopment

Growing Your Future— One Skill at a Time.

Take charge of your own

professional development by enrolling

in courses designed to help develop

your career skills. With our training

programs you can enhance current

workforce competencies or learn new

ones. You can also take courses to

prepare for licensure, license renewal,

or certification requirements. With

the contin-ually changing work

environment, preparing yourself

with new abilities or an alternative

career is a smart strategy. Continuing

Professional Development wants

to be your training partner as

you prepare for the future.

Get on the road to a better career!You can begin a new career as a professional truck driver. The U. S. Department of Labor statesthat the field continues to grow. The need for professional drivers is anticipated to grow to over100,000 by 2014. The economic implications will not only impact the local economy but thenation. Gain the knowledge and skills to prepare for and pass the state issued Commercial Drivers License (CDL) exams.

Training proved by Eagle Training Services.Job placement assistance provided!

For more information, visit wpdi.clcillinois.edu/truck or call (847) 543-2615.

Attend an Information Session on Tuesday evenings, January 31, February 28, March 20, or April 24 in Room T334 at 6:00 p.m.

To register for the info session, visit http://clcevents.eventbrite.com

Career & Workforce—Professional Development

Industry and SafetyFLAGGER CERTIFICATION AND WORK ZONE SAFETYPrepare for your first day on the job by familiarizingyourself with the essential issues of worker safety andwork zone traffic control. The National SafetyCouncil’s Flagger Training Programs are nationallyrecognized and meet or exceed both the MUTCD(Manual on Uniform Traffic Control Devices) guide-lines and the ANSI standard ISEA-107-1999 to keepyour crew and motorists safe. This course is designedfor the novice flagger working a 1-to-2 person opera-tion seeking training and certification. Experiencedflaggers should take the course for credential renewal.All certification and material fees are included.

7767 PSFT 1-001 Grayslake CampusSaturday, March 38:00 a.m. -12:00 p.m. 1 Session$125 T333 J. Lewis

7770 PSFT 1-002 Grayslake CampusSaturday, March 178:00 a.m. -12:00 p.m. 1 Session$125 T323 J. Lewis

7771 PSFT 1-003 Grayslake CampusSaturday, April 148:00 a.m. -12:00 p.m. 1 Session$125 T333 J. Lewis

NEW! FORKLIFT OPERATOR TRAININGForklift Operator training provides participants withknowledge and skills to operate a powered industrialtruck (forklift) in a safe and professional manner.Training combines formal classroom instruction,practical hands-on training, and evaluation of work-place performance. Training is held at EquipmentDepot, 1014 Progress Drive in Grayslake.

7995 PSFT 30-001 Grayslake CampusTuesday, January 178:00a.m. - 12:00p.m. 1 Session$125 Equip. Depot J. Colangelo

7996 PSFT 30-002 Grayslake CampusTuesday, February 218:00a.m. - 12:00p.m. 1 Session$125 Equip. Depot J. Colangelo

7997 PSFT 30-003 Grayslake CampusTuesday, March 208:00a.m. - 12:00p.m. 1 Session$125 Equip. Depot J. Colangelo

7998 PSFT 30-004 Grayslake CampusTuesday, April 178:00a.m. - 12:00p.m. 1 Session$125 Equip. Depot J. Colangelo

7999 PSFT 30-005 Grayslake CampusTuesday, May 158:00a.m. - 12:00p.m. 1 Session$125 Equip. Depot J. Colangelo

These 10-hour classes are intended forentry-level workers and are taught by

Gilbert Velez, an OSHA-authorized trainerwith more than 20 years of experienceBecome more knowledgeable about

workplace hazards, your rights,and contribute to a safer,

more productivework environment.

OSHA 10-HOUR GENERAL INDUSTRYHelp create a safe workplace and meet compliancestandards in this fast-paced 10 hour course. You willlearn OSHA regulations, frequently cited violations,and how to help your employer meet and maintain asafe work environment. Some of the specific topicsinclude walking and working surfaces, hazard com-munication, electrical, emergency action plans, andfire protection. Upon successful completion, partici-pants will receive an OSHA “10-hour” card.

7772 PSFT 10-001 Grayslake CampusThursday February 16 - Friday, February 178:00a.m. - 1:30p.m. 2 sessions$199 Room T333 G. Velez

NEW! OSHA 10-HOUR CONSTRUCTIONLearn about your rights under the OSHA regulationsrelated to the construction industry. Topics include thefour types of incidents that kill or injure 79% of peo-ple working on construction jobsites, health hazardsin construction, fall protection, electrical safety, typesof personal protective equipment, selecting the properPPE for your job, safe power and hand tool use, andsafe material handling techniques. Students willreceive their “10-hour card” for construction.

7773 PSFT 11-001 Grayslake CampusWednesday, February 29 - Thursday, March 18:00a.m. - 1:30p.m. 2 sessions$199 Room T333 G. Velez

Client Solutions – OSHA training customized toyour organization’s needs.

Call (847) 543-2615 or [email protected]

for information.

Security OfficerSECURITY OFFICER BASIC TRAINING (1.5-0) 1.5 HOURSPrepare yourself for a career in the security field as anunarmed security guard. You will earn state certifica-tion and be eligible for employment with a certifiedagency under the Illinois Private Detective, PrivateSecurity and Private Alarm Act by successfully com-pleting this 20-hour Basic Training program. Learnthe security code of ethics, public and human rela-tions, Illinois Criminal code, fire and accident preven-tion, patrol procedures, liabilities, report writing, useof force, and search and seizure procedures.

7944 PPSI 5-001 Grayslake CampusTuesday, February 21 - Friday, February 2410:00 a.m. - 3:00 p.m. 4 Sessions$199 T334 S. Dick

7945 PPSI 5-002 Grayslake CampusMonday, April 2 - Friday, April 66:00 - 10:00 p.m. 5 sessions$199 T335 S. Dick

SECURITY OFFICER FIREARM TRAINING (1.5-0) 1.5 HOURSIf you have completed the 20-hour basic security offi-cer course or possess a current PERC card, you may beready to gain employment as an armed securityguard. As mandated by the Illinois Private Detective,Private Security, and Private Alarm Act, you will learnthe legal use of firearms, liability while armed, take afirearms safety test, and qualify at the firing range. Acurrent Illinois Firearm Identification Card (FOID) ismandatory to receive firearms training.Prerequisites: Security Officer Basic Training or cur-rent PERC, and valid FOID card.Exception: Non-Illinois Residents: If your state doesnot require you to have a Firearm Identification Card(FOID) we will accept your valid PERC as proof of eli-gibility. Please call the department at 847 543-2615 formore information.

7946 PPSI 6-001 Grayslake CampusTuesday, April 17 - Friday, April 2010:00 a.m. - 3:00 p.m. 4 Sessions$249 T335 S. Dick

Industry and Safety /Security Officer

2 QUESTIONS? CALL (847) 543-2615


ASP TACTICAL HANDCUFFING CERTIFICATIONThis program trains the security officer in the properuse and application of handcuffing and the ASP TRI-Fold Disposable Restraints. The TRI-folds are specifi-cally design to law enforcement standards and can beeasily and rapidly applied. The ASP Handcuffs providea major advantage in both the design and construc-tion of wrist restraints. Upon successful completionstudents will receive a certification from ASP in theuse and deployment of Tactical Handcuffing.

7947 PPSI 8-001 Grayslake CampusSaturday, April 2810:00 a.m. - 4:00 p.m. 1 Session$99 T335 S. Dick

Public SafetyCOMMUNITY SERVICE OFFICER (3-0) 3 HOURSTrain for a position in a police department as aCommunity Service Officer (CSO). This non-swornposition augments police departments with uni-formed civilian personnel authorized to operate policevehicles, issue parking tickets, control traffic, handlemotor vehicle accidents, and handle animal com-plaints. Note: To be employed as a CSO, individualsmust meet department standards which minimallyinclude: 21 years or older, High School Diploma, havea valid Illinois Driver license with a clean drivingrecord, have no criminal history, pass a departmentwritten exam and interview. Criteria for employmentare set by individual law enforcement agencies.

7757 PCJI 1-001 Grayslake Campus8:00 a.m. - 5:00 p.m. 5 SessionsMonday, March 26 - Friday, March 30$325 T333 Staff

Home Inspection

HOME INSPECTION (4-0) 4 HOURSThis pre-licensing course is approved by theDepartment of Banks and Real Estate and covers themajor elements of home inspection. Successfully com-pleting this 60-hour course allows individuals to takethe Illinois state exam. Students should be aware thatto open their own Home Inspection business, there areadditional costs to consider such as insurance andequipment. The State requires all 60 hours of instruc

tion. For additional information, please call (847) 543-2615. A textbook is required and is available for pur-chase at the CLC Bookstore.Prerequisite: This course is intended for people whohave some working knowledge of the building trades.

7739 PRLE 40-001 Grayslake Campus6:00 - 8:30 p.m. 24 SessionsTuesday, February 7 - Thursday, May 3$799 T333 T. Fisher

Public Safety /Home Inspection


A course designed to prepare students to take the state licensing examination for home inspectorsis offered by Continuing Professional Development at CLC.

This 60-hour course, which is approved by the Illinois Department of Financial and ProfessionalRegulation, covers all the major elements of home inspection. In addition to meeting the courserequirement (Course Code PRLE 40), State of Illinois Licensing Examination applicants must behigh school graduates and a minimum of 21 years of age.

Licensing of home inspectors in the State of Illinois has been required since January 2003. Thehome inspection course is designed to meet the needs of hose with a working knowledge of con-tracting, the building trades, architecture, or engineering. Others who may benefit are appraisers,adjusters, and property managers as well as home inspectors who need a refresher before takingthe state licensing exam.

For more information, call (847) 543-2615.

Attend a Home Inspection Info Session Tuesday, January 31 on the Grayslake Campus in Room T333 at 6-7:30 p.m.


Firearms Re-QualificationCurrent Armed Security Officers may com-plete their annual weapon re-qualification perIllinois State requirements by attending thelast two days of the Security Officer FirearmsTraining course (PPSI 6). The first day is areview with the second day of the course willbe held at a local firing range. Participants thatare Illinois residents must have a valid IllinoisFirearm Identification Card, and a valid PERCcard. Enrollment for this program is bydepartment consent; please call the depart-ment at (847) 543-2615 for more details.

Real EstateBROKER PRE-LICENSING TOPICS (5-0) 5 HOURSThis course, with the Broker Pre-Licensing AppliedPrinciples course (PRLE 3), fulfills the new educationrequirements for obtaining an Illinois Real EstateBroker license. You are required to attend all sessionswhich include: introduction to the license law and realproperty; basics of agency, seller and buyer relation-ships and counseling; local, state and federal lawseffecting real estate; brokerage, marketing and adver-tising; market analysis and appraisal; financing, con-tracts, independent contractor and employee status,occupational disciplines and business planning. Atextbook is required and should be purchased at theCLC bookstore prior to class.

7710 PRLE 2-001 Southlake CampusThursday, January 26- Tuesday, March 135:30 - 10:00 p.m.& Saturday, February 28-March 108:00 a.m. -2:00 p.m. 16 Sessions$699 SLC TBA W. Paprocki

PRLE 2-981: Home Study is an option for complet-ing part of the broker pre-licensing requirements(course code PRLE 2). Students who select thisoption must complete and submit assignments thatfulfill the class time requirement. This allows studentsthe freedom to complete the approved classes withouthaving to attend regular class meetings. Home Studystudents are required to come to campus only to takethe final exam.

7711 PRLE 2-981 Home StudyMonday, January 23 - Friday, March 9$699 HOME W. Paprocki

BROKER PRE-LICENSING APPLIED PRINCIPLES (1-0) 1 HOURThis course, with the Broker Pre-Licensing Topicscourse (PRLE 2), fulfills the new education require-ments for obtaining an Illinois Real Estate Brokerlicense. This interactive course includes role play, situ-ations, case studies and demonstration examples. Youare required to attend all sessions, which include: list-ing presentations, buyer representations, agency dis-closures, purchase agreements, handling offers, nego-tiating, market analysis, closing costs, escrow money,fair housing, and anti-trust. A textbook is requiredand should be purchased at the CLC bookstore prior toclass.

7712 PRLE 3-001 Southlake CampusThursday, March 15 - Tuesday, March 205:30 p.m. - 10:00 p.m.& Saturday, March 178:00 a.m. - 2:00 p.m. 3 Sessions$199 SLC TBA W. Paprocki

CERTIFIED NEGOTIATION EXPERTThis class will provide the tools, approaches, and tech-niques for negotiating successful outcomes for clients,agents, and brokers/owners. Topics include how buy-ers buy, how sellers sell, the types of negotiators andnegotiations, how to build trust, and how to makeyour negotiations successful. Case studies, real lifescenarios, and discussions will all be utilized to sharp-en negotiation skills. This class qualifies for 6 hours ofelective CE credit for real estate professionals.

8002 PRLE 52-001 Southlake CampusThursday, February 2 - Friday, February 38:00 a.m. - 4:30 p.m. 2 Sessions$249 V336 W. Paprocki

Real Estate



Prepare to be a real estate agent!

Broker RequirementsA student must meet all the requirements to be able to fill to take the Broker’s or Managing Broker’sExamination given by the State of Illinois. PRLE 2 and PRLE 3 fulfill the required broker pre-licensing exam course requirements. Attendance for all class hours and a passing score of 75 percent or better on the final exams are required, as mandated by the Illinois Department ofFinancial and Professional Regulation. In addition to meeting the course requirements, an applicant for the State of Illinois licensing examination must be a high school graduate (or GEDrecipient) and 21 years of age, or 18 years of age and have two years of college course work.

Attend a Real Estate Info SessionSouthlake Campus in Vernon Hills, Tuesday, January 24, 6-7:30 p.m. in Room V336To register for the info session, visit http://clcevents.eventbrite.com

Home Study registrants mustpurchase both the necessary textbook

and workbook for the appropriateclass and should refer to theworkbook for guidance and

instructor contact information.These are NOT online courses.

Real Estate Transition/Hospitality


SALESPERSON LICENSE TRANSITIONLicensees who plan to transition their license fromsalesperson to broker must complete an IDFPR-approved 30-credit-hour program by April 30, 2012 ifthey have not passed the approved proficiency exam.The 30-hour program includes the updated topics andand content from the new license law for professionalreal estate education in Illinois. Licensees who passthe final exam will have satisfied their education andtesting requirements for the transition to the new realestate broker license.

7723 PRLE 12-001 Southlake CampusMonday, February 6 - Friday, February 109:00 a.m. - 4:00 p.m. 5 Sessions$249 V340 W. Paprocki

7724 PRLE 12-002 Southlake CampusMonday, March 5 - Friday, March 99:00 a.m. - 4:00 p.m. 5 Sessions$249 V336 W. Paprocki

REAL ESTATE CORE COMPETENCIESPreparing to take the State of Illinois Real EstateTransition exam? Prepare for and then take the examin this one session. This satisfies all requirements forthe State of Illinois Real Estate Transition and coversmaterial for both the salesperson to broker and brokerto managing broker. Exam review will begin in themorning, continue through the afternoon, and allexams will be concluded no later than 5pm. Thiscourse is also approved for 3 hours of Core B CE cred-it. All materials, exam fee, and exam are included incourse fees.

7727 PRLE 38-001 Grayslake CampusSaturday, January 218:00 a.m. - 5:00 p.m. 1 Session$199 T333 W. Paprocki

7733 PRLE 38-002 Southlake CampusMonday, February 138:00 a.m. - 5:00 p.m. 1 Session$199 V336 W. Paprocki

HospitalityBEVERAGE AND ALCOHOL SELLERS AND SERVERS EDUCATIONAL TRAINING-BASSETProtect your liquor license and reduce your risk as analcohol server. Liquor license owners, alcohol sellersand servers learn how to determine servability ofpatrons, the physical and psychological effects of alco-hol, local ordinances of alcohol consumption anddriving, Blood Alcohol Concentration, and determina-tion of proper IDs. BASSET is certified by the IllinoisLiquor Control Commission, and is required by theLake County Commission and various other munici-palities for facilities licensed to serve and sell alcohol.The course does NOT prepare individuals to be bar-tenders. Certificates: Effective 12/1/10: Requests frompast and current students to replace a BASSET“Certificates of Completion” will be honored for up to3 years from the class date.

7740 PHOS 1-001 Grayslake CampusSaturday, February 48:00 a.m. -12:00 p.m. 1 Session$40 T333 C. Parr

7741 PHOS 1-002 Grayslake CampusMonday, March 56:00 - 10:00 p.m. 1 Session$40 T326 C. Parr

7742 PHOS 1-003 Grayslake CampusSaturday, April 78:00 a.m. -12:00 p.m. 1 Session$40 T323 C. Parr

7743 PHOS 1-004 Grayslake CampusMonday, May 76:00 - 10:00 p.m. 1 Session$40 T323 A. DeMarco

PROGRAMA EDUCATIVO DE ENTRENAMIENTOPARA VENDEDORES Y SERVIDORES DE BEBIDAS ALCOHÓLICASProteja su licencia para licores y reduzca el riesgocomo servidor de alcohol. Los dueños de licenciaspara licores, los vendedores y los servidores de alcoholaprenderán a determinar cómo servir a los clientes,los efectos físicos y psicológicos del alcohol, ordenan-zas locales sobre el consumo de alcohol y el manejo deautos, la Concentración de Alcohol en la Sangre, y ladeterminación de identificación apropiada. El progra-ma BASSET está certificado por la Comisión deControl de Licor de Illinois, y es requerido por laComisión del Condado de Lake y varias otras munici-palidades para comercios con licencia para servir yvender licor. Este curso NO enseña a las personas acómo preparar bebidas alcohólicas.

7745 PHOS 2-001 Grayslake CampusMonday, April 26:00 - 10:00 p.m. 1 Session$40 T323 J. Alvarez

FOOD SAFETY REFRESHER COURSEAttention certified food service sanitation managersseeking renewal of your five-year Illinois Departmentof Public Health (IDPH) Food Service SanitationManager Certification (FSSMC). This refresher is acondensed version of the 15-hour FSSMC certificationcourse and is for renewal only. You must bring yourIDPH license and a #2 pencil to this class. A textbookmust be purchased prior to class in the CLCBookstore.

7749 PHOS 3-001 Southlake CampusThursday, March 229:00 a.m. - 3:00 p.m. 1 Session$55 R230 C. Wener

7750 PHOS 3-002 Grayslake CampusMonday, May 79:00 a.m. - 3:00 p.m. 1 Session$55 T333 C. Wener

RE-CERTIFICACION DE SANIDAD EN EL SERVICIO DE ALIMENTOSEste curso de 5 horas es requerido por elDepartamento de Salud del Estado de Illinois pararenovar el certificado de sanidad antes que se expida.El curso cubre los aspectos más importantes parapreparar y servir alimentos sanos y la prevención deenfermedades alimenticias. Este curso puede sertomado en cualquier tiempo dentro de los 5 anos desu certificado. Este curso es solo para personas quedesean renovar el certificado que no se ha vencido. Serequiere presentar el certificado vigente el día de clase.

7751 PHOS 4-001 Grayslake CampusThursday, March 224:00 - 10:00 p.m. 1 Session$55 T323 J. Alvarez

Are you a currently licensed salesperson or broker?

The time to transition is now!

CLC is offering Real Estate CoreCompetencies (PRLE 38)

and the 30 hourtransition class (PRLE 12).

Spanish InterpreterThe Spanish Interpreter Certification Programprepares Spanish bilingual speakers to enterthe field of oral interpretation. The programnow consists of six sections, two covering thehealthcare industry, two dealing with the fieldof education and the last sections detailinginterpretation in the legal setting. Each courseconsists of 40 hours of classroom instructionand an additional 10 hours of clinical workexperience. Program participants will learninterpretation techniques that will enablethem to work in an educational, legal orhealthcare environment. The majority of the classroom instruction is conducted in Spanish.

Training includes oral interpretation exercises,role playing, small group work, vocabularystudy, Spanish/English grammar review, pre-sentations, memory enhancing exercises, anda clinical presentation. The courses are inde-pendent so you may enroll at the start of anymodule. All new students will be required tosuccessfully complete an assessment test at thefirst meeting of their initial class. Studentsmay start the interpretation program byenrolling in any section.

SPANISH INTERPRETER: LEGAL I (2-0) 2 HOURSYou will learn interpretation techniques that are usedin a legal setting. This section covers Traffic, Civil,Family, Juvenile and Criminal courts. The programincludes vocabulary, legal terminology, interpretationtechniques, court room diplomacy, and practice ses-sions. You will discuss possible interpretation situa-tions that can be applied in a court of law, between anattorney and a client, or acting as a private CertifiedSpanish Interpreter (C.S.I). Students may start theinterpretation program by enrolling in any section.Class materials are not included in the class fee andare purchased from the instructor on the first day ofclass.

7943 PLNG 10-001 Grayslake CampusSaturday, February 25 - Saturday, March 249:00 a.m. - 5:00 p.m. 5 sessions$549 T332 H. Lopez

SPANISH INTERPRETER: LEGAL IIThis is the newest section of the Certified SpanishInterpreter program which emphasizes additionalinterpretation techniques that are used in a legal set-ting. This section covers Immigration, Bankruptcy,Finance and Real Estate areas. The program includesvocabulary, legal terminology, interpretation tech-niques, court room diplomacy, and practice sessions.You will discuss possible interpretation situations thatcan be applied in a court of law, between an attorneyand a client, or acting as a private Certified SpanishInterpreter (C.S.I). Class materials are not included inthe class fee and are purchased from the instructor onthe first day of class.

8020 PLNG 14-001 Grayslake CampusSaturday, April 14 - Saturday, May 129:00 a.m. - 5:00 p.m. 5 sessions$549 T332 H. Lopez

Event PlanningADVANCED MEETING AND EVENT PLANNING (1.0-0) 1 HOURTake your skills to the next level! Go behind the scenesof event planning. Learn to work with vendors andvolunteers, plan food and beverage operations, andarrange for entertainment. You will also learn to utilizefloral decor as well as audio and visual effects toenhance an event. A textbook is required and is avail-able for purchase in the bookstore.

7752 PHOS 11-001 Grayslake CampusMonday, February 20 - Wednesday, March 76:00 - 8:45 p.m. 6 Sessions$199 T323 S. Parnell

PROFESSIONAL WEDDING PLANNERLearn the necessary steps to plan and organize wed-dings as a professional. Students will learn about cur-rent wedding industry trends, managing client rela-tionships, effective negotiating practices with ven-dors, and planning a workable budget. Specificettiqutte and protocols at various wedding events,such as the rehersal dinner and ceremony, will also becovered. After taking this class, students will be able toconfidently and professionally plan weddings.

7753 PHOS 12-001 Grayslake CampusMonday, April 16 - Wednesday, May 26:00 - 9:15 p.m. 6 Sessions$199 T323 S. Parnell

Travel and Tourism

BUSINESS OF TRAVEL AND TOURISMBegin your journey to a successful career in travel andtourism with a systematic, real-world focused, andcomprehensive review of this exciting profession. Youwill be introduced to basic travel concepts, key sectorsfor the travel industry, effective practices for sellingthe travel product, an overview of destination knowl-edge and use of technology in the travel and tourismindustry. This is the first is a series of classes to pre-pare you to take the Travel Agent ProficiencyCertification Exam.

7754 PHOS 20-800 Online Monday, January 30- Sunday, May 20$349 N. Roop

GEOGRAPHY FOR TRAVEL AND TOURISMWhat’s your geography IQ? Geography literacy isessential for those planning a career in the travel,tourism or hospitality industries. You’ll learn aboutthe world’s most popular destinations and discoverunique, lesser known locations. You’ll explore thephysical environment, history, language, currency,transportation, accommodations and attractions ofkey tourist destinations around the world. You’ll alsolearn how to match clients to destinations, arrangetravel itineraries and respond to common requests.This is one of a series of classes to prepare you to takethe Travel Agent Proficiency Certification Exam.

7755 PHOS 21-800 Online Monday, January 30- Sunday, May 20$349 N. Roop

NEW! TRAVEL AGENT PROFICIENCYEXAM REVIEWThis comprehensive online review will prepare you tobe successful on the Travel Agent Proficiency (TAP)Exam. The TAP Exam was developed by The TravelInstitute and The American Society of Travel Agents(ASTA) to provide a national standard of entry-levelproficiency for travel and tourism professionals. Itmeasures entry-level competency in all aspects of thisindustry including air, rail and motor coach tours,accommodations, cruises, group tours, destinations,industry technology, sales, customer service andmore. Hundreds of practice questions will challengeyour industry knowledge. Students must pass the TAPby a score of 75% or higher.Prerequisites: The Business of Travel & Tourism andGeography for Travel and Tourism. Information on thetesting options, fees, and score reporting, will be givenat the end of the class session.

7756 PHOS 25-001 OnlineMonday, January 30 – Sunday, May 20$349 N. Roop

Eventy Planning/Travel and Tourism



CURRENT NURSING PRACTICE UPDATE (RN REFRESHER) (7-0) 7 HOURSAre you are a nurse who has not been actively involvedin nursing practice, but still hold a current license?This update course will assist you in returning to yournursing career. Topics covered include: current trendsin nursing and health care, legal aspects of nursing,review of basic skills, review of diseases, and selectivenew nursing techniques. The course also updates thenurse on concepts relevant to nursing across the lifecycle to form the focus for theory, clinic, and the sim-ulated nursing labs. This process assists the nurse inreestablishing confidence and competence. No ClassMarch 26-31. Space is limited, enroll early!

7824 VALH 20-001 Grayslake CampusMonday, January 30 - Monday, May 75:30 - 9:00 p.m. 14 Sessions$1,799 T334 R. Kramer

Saturday, February 4- Saturday, February 188:00 a.m. - 3:30 p.m. 3 Sessions

ASSESSMENT REVIEWThis CNE activity is being offered for 5.8 contact hours7826 PALH 1-001 Grayslake CampusSaturday, February 48:00 a.m. - 3:30 p.m. 1 Session$75 Nursing Skills Lab R. Kramer

ASSESSMENT CLINICAL SKILLS LABThis CNE activity is being offered for 11.6 contact hours7827 PALH 1-002 Grayslake CampusSaturday, February 11 - Saturday, February 188:00 a.m. - 3:30 p.m. 2 Sessions$99 Nursing Skills Lab R. Kramer

PHARMACOLOGY7828 PALH 1-003 Grayslake CampusMonday, February 135:30 - 9:00 p.m. 1 Session$55 T334 R. Kramer

END OF LIFE CARE OPTIONS7829 PALH 1-004 Grayslake CampusMonday, February 205:30 - 9:00 p.m. 1 Session$55 T334 P. Mathews

RESPIRATORY SYSTEM7835 PALH 1-005 Grayslake CampusMonday, February 275:30 - 9:00 p.m. 1 Session$55 T334 L. Baker

CARDIAC7836 PALH 1-006 Grayslake CampusMonday, March 55:30 - 9:00 p.m. 1 Session$55 T334 R. Kramer

RENAL SYSTEM7837 PALH 1-007 Grayslake CampusMonday, March 125:30 - 9:00 p.m. 1 Session$55 T334 R. Kramer

DIABETES7838 PALH 1-008 Grayslake CampusMonday, March 195:30 - 9:00 p.m. 1 Session$55 T334 R. Finegan

PSYCHIATRIC7839 PALH 1-009 Grayslake CampusMonday, April 25:30 - 9:00 p.m. 1 Session$55 T334 P. Mathews

Healthcare & NursingContinuing Education


Steps to take for Current NursingPractice Update (RN Refresher)

1. Hold a current, active nursing license in theState of Illinois

2. Meet the Health Requirements to attendclass. RN Refresher Information Sheet:wpdi.clcillinois.edu/pdf/RNRefresher.pdf

3. New Students must complete a CLCApplication for Admission (Apply Online atwww.clcillinois.edu/applyconted.asp)

4. Call the department for questions at(847) 543-2615

Nursing Continuing EducationAre you a nurse who is currently working and needs CEU’s for licensure? Or are you a healthcareprofessional who has been out of the nursing profession for a time and need to update your skillsets to obtain employment? Are you interested in entering the healthcare field and become a pharmacy technician to obtain employment? Whether you need to maintain, obtain or enter the healthcare profession the courses listed under Healthcare and Nursing will help you achieve your career goals.

For more information, call (847) 543-2615

The College of Lake County is an approved provider of continuing nursing education (CNE) by theIllinois Nurses Association, as an accredited provider by the American Nurses CredentialingCenter’s Commission on Accreditation.

These workshops are designed to providenursing professionals with the opportunityto enhance their professional knowledge

and skills in a specific area of interest. TheseCNE activities are being offered for 3.0

contact hours unless otherwise specified.



ORTHOPEDICS7840 PALH 1-010 Grayslake CampusMonday, April 95:30 - 9:00 p.m. 1 Session$55 T334 R. Kramer

WOUND CARE7841 PALH 1-011 Grayslake CampusMonday, April 165:30 - 9:00 p.m. 1 Session$55 T334 N. Rivera

ETHICS7842 PALH 1-012 Grayslake CampusMonday, April 235:30 - 9:00 p.m. 1 Session$55 T334 P. Mathews

NEUROLOGICAL SYSTEM7843 PALH 1-013 Grayslake CampusMonday, April 305:30 - 9:00 p.m. 1 Session$55 T334 R. Kramer

GASTROINTESTINAL SYSTEM7897 PALH 1-014 Grayslake CampusMonday, May 75:30 - 9:00 p.m. 1 Session$55 T334 R. Kramer

CPR REFRESHER: BLS HEALTHCAREPROVIDERThe BLS Healthcare Provider course is designed toprovide a wide variety of healthcare professionals theability to recognize several life-threatening emergen-cies, provide CPR, use an AED, and relieve choking ina safe, timely and effective manner. The course isintended for certified or noncertified, licensed or non-licensed healthcare professionals. Current AHA BLSHealthcare Provider certification card is required toattend this course. A textbook is required and may bepurchased in the CLC Bookstore.

7900 PALH 7-001 Grayslake CampusFriday, January 271:00 - 4:00 p.m. 1 Session$55 T323 S. Frankson

7901 PALH 7-002 Grayslake CampusSunday, January 291:00 - 4:00 p.m. 1 Session$55 T323 S. Frankson

7902 PALH 7-003 Grayslake CampusSaturday, February 188:00 - 11:00 a.m. 1 Session$55 T323 S. Frankson

7903 PALH 7-004 Grayslake CampusThursday, April 55:00 - 8:00 p.m. 1 Session$55 T334 S. Frankson

CPR BASIC: BLS HEALTHCARE PROVIDERThe BLS Healthcare Provider course is designed toprovide a wide variety of healthcare professionals theability to recognize several life-threatening emergen-cies, provide CPR, use an AED, and relieve choking ina safe, timely and effective manner. The course isintended for certified or noncertified, licensed or non-licensed healthcare professionals. A textbook isrequired and may be purchased in the CLC Bookstore.

7823 PALH 8-001 Grayslake CampusFriday, January 205:00 - 9:00 p.m. 1 Session$65 T323 S. Frankson

7904 PALH 8-002 Grayslake CampusSaturday, January 218:00 a.m. -12:00 p.m. 1 Session$65 T323 S. Frankson

7905 PALH 8-003 Grayslake CampusSunday, January 221:00 - 5:00 p.m. 1 Session$65 T323 S. Frankson

7906 PALH 8-004 Grayslake CampusFriday, February 35:00 - 9:00 p.m. 1 Session$65 T323 S. Frankson

7907 PALH 8-005 Grayslake CampusSaturday, February 48:00 a.m. -12:00 p.m. 1 Session$65 T323 S. Frankson

7908 PALH 8-006 Grayslake CampusSunday, February 51:00 - 5:00 p.m. 1 Session$65 T323 S. Frankson

7909 PALH 8-007 Grayslake CampusFriday, March 161:00 - 5:00 p.m. 1 Session$65 T323 S. Frankson

7910 PALH 8-008 Grayslake CampusWednesday, April 185:30 - 9:30 p.m. 1 Session$65 T333 S. Frankson

7911 PALH 8-009 Grayslake CampusFriday, May 118:00 a.m. -12:00 p.m. 1 Session$65 T323 S. Frankson

NEW! ADVANCED CARDIAC LIFE SUPPORT (ACLS) The ACLS course is designed for medical providerssuch as physicians, nurses, mid-levels, emergencymedical technicians, paramedics, respiratory thera-pists, and other professionals whose daily occupationrequires them to either direct or participate in theresuscitation of a patient, whether in or out of hospital.

At the conclusion of the program, participants will beable to recognize the adult in peri-arrest and/or at riskof cardiopulmonary arrest; demonstrate the cognitiveand psychomotor skills necessary for resuscitating andstabilizing the adult in respiratory failure, shock, orcardiopulmonary arrest; demonstrate the use of thevarious airway and oxygen adjuncts and methods foroptimum ventilation & airway control; identify normalvs. abnormal cardiac rhythms and the appropriatepharmacologic and electrical therapies; state the indi-cations & dosages of medications used in cardiopul-monary arrest and the effects on the cardiovascularsystem; perform techniques to obtain vascular accessin adults via intraosseous cannulation using EZIO; andperform advanced skills in the assessment and treat-ment of cardiopulmonary arrest in the adult patient.Prerequisite: Students must have a valid HealthcareProvider CPR card and purchase the ACLS studentworkbook prior to the course start date. Workbook isavailable in the bookstore.

7966 PALH 65-001 Grayslake CampusFriday, February 245:00 p.m. -9:00 p.m.& Saturday, February 258:00 a.m. - 5:00 p.m. 2 Sessions$225 T323 S. Frankson


Client Solutions – Nursing CE training customizedto your organization’s needs.Call (847) 543-2615 or email

[email protected] information.

NEW! REIKI I FOR HEALTHCAREPROFESSIONALS Reiki is an energy-based complementary healingpractice. Reiki is helpful in promoting relaxation,managing stress and enhancing ones overall sense ofwell-being. This non-invasive modality holisticallymoves the body’s energies toward physical, emotional,mental, and spiritual balance. Healthcare profession-als can easily integrate Reiki into both their personaland professional lives. In this class, you will learn howto offer Reiki to yourself and to others. A teachingmanual may be purchased from instructor at the firstclass. This CNE activity is eligible for 6.5 contacthours.Note: This continuing nursing education activity wasapproved by the American Holistic NursesAssociation, an accredited approver by the AmericanNurses Credentialing Center’s COA.

7948 PALH 72-001 Southlake CampusThursday, February 16 – Thursday, March 86:00 - 9:00 p.m. 3 Sessions$99 V324 Reiki Share Project

NUTRITION OVER THE LIFECYCLE SERIES (1.5-0) 1.5 HOURSNutrition is never one-size-fits-all but is relevant toanyone who wants to get the best benefit from theirfood choices to maintain optimal health and wellness.Healthcare, teachers or culinary professional will findthis course useful. You will discuss the nutrient con-cerns, challenges and needs unique to each phase ofthe lifecycle from birth to the golden years and the fac-tors that impact external and physiological changes.Planning healthy meals, and understanding the fac-tors which may contribute to malnutrition is coveredin each of the four life stage units. This CNE activity isbeing offered for 16.4 contact hours.

Sign up for individual sessions (PALH 90) or enrollin the series (VALH 90) at a discounted price.

Nutrition Over the Lifecycle Series at a discountedprice

7965 VALH 90-001 Grayslake CampusSaturday, April 14- Saturday, May 510:00 a.m. - 3:30 p.m. 4 Sessions$279 T323 M. Turcotte

INFANCY & CHILDHOODFor parents, caregivers and educators, the focus is oninfant and toddler nutrition including age- and stage-appropriate foods and feeding skills. You will findresources here to help guide development of nutritionknowledge and skills for children. This CNE activity isbeing offered for 4.1 contact hours.

7961 PALH 90-001 Grayslake CampusSaturday, April 1410:00 a.m. - 3:30 p.m. 1 Session$79 T323 M. Turcotte

ADOLESCENCEThe focus is on older children and teens and their spe-cial nutritional needs. This session includes resourceson sports and fitness, and eating disorder for thosewho work with this stage of development. You will findresources here to help guide development of nutritionknowledge and skills for adolescents. This CNE activ-ity is being offered for 4.1 contact hours.


ADULTHOODThe focus is on men and women through the mainbulk of life and their nutritional needs, Includingpregnancy and lactation. This CNE activity is beingoffered for 4.1 contact hours.


AGING-OLDER ADULTSFor and about healthy eating, and the nutritional chal-lenges related to aging. This CNE activity is beingoffered for 4.1 contact hours.

7964 PALH 90-004 Grayslake CampusSaturday, May 510:00 a.m. - 3:30 p.m. 1 Session$79 T323 M. Turcotte

EKG INTERPRETATION (1-0) 1 HOURYou will get an overview of the cardiac cycle and nor-mal sinus rhythm. Content covers dysrhythmias ofsinus, A-V and atrial origin, conduction defects, ven-tricular ectopy and bundle branch blocks, myocardialinfarction, pre-excitation syndromes, and drug andelectrolyte effects. Early assessment data and treat-ment are presented. This CNE activity is being offeredfor 12.5 contact hours. A textbook is required and maybe purchased in the CLC Bookstore.

7822 VALH 7-001 Grayslake CampusTuesday, March 13 - Tuesday, April 176:00 - 10:00 p.m. 5 sessions$175 T332 L. Baker

IV THERAPY BASICSDesigned for the nurse who needs a review or intro-duction to IV therapy, this course covers venipuncturetechniques along with the care, maintenance, compli-cations, and treatments of peripheral IV catheters,midline and PICC lines, short term percutaneouslyinserted lines, tunneled catheters, and implantedports. Students are required to demonstrate these pro-cedures. Class size is limited. This CNE activity isbeing offered for 12.5 contact hours.

7825 PALH 21-001 Grayslake CampusTuesdays, March 13 - April 176:00 - 9:00 p.m. 5 Sessions$175 TBA P. Williams

Certified NursingAssistant (CNA)

CNA RECERTIFICATION (1-0) 1 HOURDesigned for those who have already completed theCertified Nurse Assistant course and who have success-fully completed the Illinois Nurse Aide Examination,but who no longer are listed on the Illinois Nurse AideRegistry. You must first contact the Illinois Departmentof Public Health (IDPH) at (217) 785-5133 to request arecertification packet. To participate, you must undergoa UCIA criminal background check and have therequired and updated immunizations prior to attend-ing the clinical site. The course will provide re-certifica-tion of the 21 skills and offer a review for the StateExamination. For detailed course information go tohttp://wpdi.clcillinois.edu/pdf/CNA_recertification_process.pdf

7949 VALH 10-001 Grayslake CampusTuesday, February 28 - Friday, March 29:00 a.m. -2:00 p.m. 2 Sessions$299 TBA P. Zora

7950 VALH 10-002 Grayslake CampusWednesday, April 4 - Friday, April 65:00 - 10:00 p.m. 2 Sessions$299 TBA S. Kadera



Medical CodingNEW! MEDICAL CODING CCS/CCS-PCERTIFICATION EXAM PREP 3-DAYBOOTCAMP (1.5-0) 1.5 HOURSPrerequisite: These exams assess mastery-levelknowledge and proficiency in coding, rather thanentry-level skills. This course was designed for codersand other health professionals who have a workingknowledge of billing and coding, or for students whohave successfully completed a health informationcourse which included medical billing and coding,and want to prepare for national certification.

This 3-day preparatory Bootcamp is designed to pro-vide you with an extensive overview of the informationyou need to know in order to pass the AHIMA CCS-P(Certified Coding Specialist-Physician-based, or CCS(Certified Coding Specialist) exam. This course doesnot teach you how to code, but rather reviews essentialinformation and provides indispensable strategies andtips that will give you a much better chance of passingthe exam. It will aid in providing an individualizedreadiness assessment to identify areas of knowledgestrengths and weaknesses, which will optimize studyand exam preparation strategies. All domains appear-ing on the exam will be discussed, including CPT, ICD-9-CM and HCPCS coding, health information docu-mentation, reimbursement, data quality and analysis,information and communication technologies, andcompliance and regulatory issues. Students will beresponsible for completing homework assignmentsbetween each class. Exam prep study text, coursematerials and information are included in the cost ofthis course and will be provided to each student on thefirst day of class. Continental breakfast, lunch, lightsnacks and refreshments will be provided each day. Formore information, please call (847) 543-2615.

Not included in course fee: 2011 editions of AMACPT Professional; ICD-9-CM Vol. I-III (Vol. I-II or I-IIIok for CCS-P only); and HCPCS (HCPCS for CCS-Ponly), are required for this Bootcamp and for the cer-tification exam, and are not included and must bepurchased separately and brought to Bootcamp eachday. AHIMA membership fees and/or examinationfees are also not included in the cost of this course.

MEDICAL CODING-CCS EXAM PREP7882 VALH 50-001 Grayslake CampusFriday, March 9 - Sunday, March 118:30 a.m. -4:30 p.m. 3 Sessions$999 T334 Medical Basix

MEDICAL CODING CCS-P EXAM PREP7883 VALH 50-002 Grayslake CampusFriday, April 13 - Sunday, April 158:30 a.m. -4:30 p.m. 3 Sessions$999 T326 Medical Basix

Massage TherapyContinuing Education

CE hours for Massage therapists are providedby the instructor, Dr. Damon Fazio, ND, RPE,RPP, LMT, Naturopathic Doctor, RegisteredPolarity Educator and Practitioner, andLicensed Massage Therapist. Damon is thefounder and director of Earthwise Therapies.Earthwise conducts programs in PolarityTherapy, Cranial Therapy, and HomeopathicEducation. The programs offered are approvedand registered trainings with The AmericanPolarity Therapy Association leading to regis-tration as an Associate Polarity Practitionerand Registered Polarity Practitioner. EarthwiseContinuing Education courses are approved bythe NCBTMB.

WORKING WITH THE FIVE ELEMENTS (1-0) 1 HOURIn this workshop you will explore the Five Elementsindividually and learn Bodywork Techniques to addresstheir possible imbalances. Elements will give you anunderstanding of the qualities of Energy Movement ona Mental, Emotional, and Physiological level of expres-sion. This understanding and its eventual applicationlends a deep wisdom as to the cause and effect ofPhysiological dysfunction. Eligible for 11.6 CEUs

7884 VALH 85-001 Southlake CampusSaturday, March 17 - Saturday, March 248:00 a.m. -3:30 p.m. 2 Sessions$299 R230 D. Fazio

CRANIAL SACRAL 2 WORKSHOP (1-0) 1 HOURCranial two is a deeper exploration of the conceptsand application of Cranial Sacral Therapy. You willlearn to mobilize the major bones of the cranium aswell as the sacrum and coccyx. An exploration of theMid-Tide will also be included. These new dimensionsdeal directly with the function of the nervous systemand add a deep level of release to its function. Thisenhances your work as a Massage Therapist exponen-tially. Eligible for 11.6 CEUs

7885 VALH 85-002 Southlake CampusSaturday, April 21 - Saturday, April 288:00 a.m. -3:30 p.m. 2 Sessions$299 R230 D. Fazio

Medical Coding/Massage Therapy

10 QUESTIONS? CALL (847) 543-2615


Attend our CCS/CCS-P Exam PrepBootcamp Info Sessionon February 9, 2012

at 6:00 p.m. in Room T323

on the Grayslake Campus.

To register for the info session, visithttp://clcevents.eventbrite.com

If you are a licensed massage therapist,certified bodyworker or esthetician theseworkshops will interest you as they are

approved by NCBTMB and eligible for CEUs.

Pharmacy Technician

PHARMACY TECHNICIAN TRAINING (7-0) 7 HOURSCLC’s professional Pharmacy Technician Program willput you on the way to a new career. The 105 hours ofclassroom instruction designed to teach you the fun-damentals and practical skills needed to prepare youfor entry level work in a variety of pharmacy setting.The program is provided by MK Education and istaught by pharmacy professionals that bring real lifeexperience to the classroom.Program requirements: High school diploma orG.E.D Adequate knowledge of 9th and 10th grademath (algebra) , Proficient in English (verbal andwritten communication skills), No prior criminalrecord, 18 years old (some exceptions), Hand to eyecoordination and finger agility.

7912 VALH 95-001 Grayslake CampusMonday, January 30 - Wednesday, May 166:00 p.m. -9:30 p.m. 30 Sessions$1,499 T332 MK Education

New Option! This section of Pharmacy TechnicianTraining is offered in a Hybrid format, a combinationof instructor-led, and online learning that cannot beaccessed through Blackboard. Please contact ouroffice for more information. Access information to theonline portion of the course will be provided at thefirst class meeting on Saturday, February 4. Call (847)543-2615 or email [email protected] for details.

7913 VALH 95-002 Southlake CampusSaturday, February 4- Saturday, May 129:00 a.m. -1:30 p.m. 14 Sessions$,1499 V222 MK Education

Computer SkillsUse of a computer is necessary in almost anycareer you choose. If you are switching careersout of necessity or to try something new, ourprofessional instructors will help you improveyour computer skills.

Microsoft Applications – These softwareapplications are offered in MS Office 2007 andin the newest version, MS Office 2010.

Some computer skills classes can qualify for teacher CPDUs. Call (847) 543-2515 to find out how.

INTRODUCTION TO WORD 2010 (.5-0) 0.5 HOURSEffectively create, edit, format, save, and print letters,business documents, and other professional docu-ments. Other topics include adding tables and graph-ics as well as the use of tools to ensure the accuracy ofdocuments. A textbook is required and is available forpurchase in the bookstore.

7863 PCTR 10-001 Grayslake CampusMonday, February 13 - Wednesday, February 156:00 - 10:00 p.m. 2 Sessions$199 T338 B. Salita

7864 PCTR 10-002 Southlake CampusMonday, February 278:30 a.m. - 4:30 p.m. 1 Session$199 V102 C. Horwitz

INTERMEDIATE MICROSOFT WORD 2010 (.5-0) 0.5 HOURExplore some of the more sophisticated features ofword processing. Manage data in lists, customizetables and charts, work with custom styles, modifypictures in a document, customize graphic elements,control text flow, perform mail merges, automate cus-tom tasks and document creation. A textbook isrequired and is available for purchase in the book-store.Prerequisite: Introduction to Microsoft Word

7865 PCTR 11-001 Grayslake CampusThursday, March 158:30 a.m. - 4:30 p.m. 1 Session$199 T338 A. Sarrazine

Pharmacy TechnicianMicrosoft Software


Pharmacy Technicians are in demandThe U. S. Department of Labor estimates that pharmacy technician jobs will increase 27 % over thenext 6 years. With the growing need for pharmaceuticals and a rapidly expanding healthcare field,the timing has never been better to begin a career in the industry. About 71% of pharmacy techni-cian jobs are in retail pharmacies, grocery stores or mass retailers

Attend a Pharmacy Technician Information Session on Thursday, January 19, 2012 at 6 p.m. in Room V222 at the Southlake Campus in Vernon Hills.


Books are required for eachof these classes. They are available

for purchase at the Grayslakeand Southlake bookstores.

Microsoft Skills

12 QUESTIONS? CALL (847) 543-2615


ADVANCED MICROSOFTWORD 2010 (.5-0) 0.5 HOURDiscover advanced features of word processing. Learnto use Word with other programs, collaborate on doc-uments, add reference marks and notes to a docu-ment, secure documents and document information,create web pages, create a form and use XML. A text-book is required and is available for purchase in thebookstore. Prerequisite: Intermediate Word or equivalent

7866 PCTR 12-001 Grayslake CampusThursday, April 128:30 a.m. - 4:30 p.m. 1 Session$199 T338 A. Sarrazine

INTRODUCTION TO MICROSOFT EXCEL (.5-0) 0.5 HOURLearn to create spreadsheet worksheets, modify thecontents and the appearance of these worksheets, andprint them. Other topics include performing calcula-tions, and developing and printing a workbook. Atextbook is required and is available for purchase inthe bookstore.

Excel 20077867 PCTR 15-001 Grayslake CampusTuesday, January 248:30 a.m. -4:30 p.m. 1 Session$199 T338 J. Besser

7868 PCTR 15-002 Grayslake CampusMonday, March 19 - Wednesday, March 216:00 - 10:00 p.m. 2 Sessions$199 T338 B. Salita

Excel 20107869 PCTR 15-003 Southlake CampusWednesday, February 18:30 a.m. -4:30 p.m. 1 Session$199 V102 C. Horwitz

7870 PCTR 15-004 Grayslake CampusThursday, April 198:30 a.m. - 4:30 p.m. 1 Session$199 T338 B. Salita

INTERMEDIATE MICROSOFT EXCEL (.5-0) 0.5 HOURLearn how to work faster and more productively byusing many of Excel's powerful Work faster and moreproductively by using many of Excel's powerful fea-tures. Create and apply templates and charts, workwith graphic objects, calculate with advanced formu-las, sort and filter data, and use Excel with the Web. Atextbook is required and is available for purchase inthe bookstore. Prerequisite: Introduction to Microsoft Excel orequivalent knowledge

Excel 20077871 PCTR 16-001 Grayslake CampusTuesday, February 288:30 a.m. - 4:30 p.m. 1 Session$199 T338 J. Besser

Excel 20107872 PCTR 16-002 Southlake CampusWednesday, March 78:30 a.m. - 4:30 p.m. 1 Session$199 V102 B. Salita

ADVANCED EXCEL (.5-0) 0.5 HOURSExplore tools for analyzing, importing and exportingdata, and customizing workbooks. Learn to collabo-rate with others using workbooks and structure thoseworkbooks using XML. A textbook is required and isavailable for purchase in the bookstore.Prerequisite: Intermediate Microsoft Excel or equiva-lent knowledge

Excel 20077873 PCTR 17-001 Grayslake CampusTuesday, March 138:30 a.m. - 4:30 p.m. 1 Session$199 T338 J. Besser

Excel 20107874 PCTR 17-002 Southlake CampusWednesday, March 218:30 a.m. - 4:30 p.m. 1 Session$199 V102 C. Horwitz

INTRODUCTION TO MICROSOFT ACCESS (.5-0) 0.5 HOURUse this powerful database to store, locate, print, andautomate access to any type of important informa-tion. Explore how to design a database and how to cre-ate, view, and edit relational tables. Create and modifyqueries, forms, and reports. A textbook is requiredand is available for purchase in the bookstore.

Access 20077875 PCTR 20-001 Southlake CampusThursday, February 28:30 a.m. - 4:30 p.m. 1 Session$199 V102 B. Pistella

Access 20107876 PCTR 20-002 Grayslake CampusMonday, March 148:30 a.m. - 4:30 p.m. 1 Session$199 T338 B. Pistella

7877 PCTR 20-003 Southlake CampusMonday, April 28:30 a.m. - 4:30 p.m. 1 Session$199 V102 B. Pistella

INTERMEDIATE MICROSOFTACCESS (.5-0) 0.5 HOURIncrease efficiency by sharing Access-stored data withother applications. Modify the design of a table tostreamline data entry and maintain data integrity.Filter records and create custom and advanced formsand reports. A textbook is required and is available forpurchase in the bookstore.Prerequisite: Introduction to Microsoft Access orequivalent knowledge

Access 20077878 PCTR 21-001 Southlake CampusThursday, February 238:30 a.m. - 4:30 p.m. 1 Session$199 V102 B. Pistella

Access 20107879 PCTR 21-002 Grayslake CampusWednesday, April 118:30 a.m. - 4:30 p.m. 1 Session$199 T338 B. Pistella

ADVANCED MICROSOFTACCESS (.5-0) 0.5 HOURMaster the advanced tools of Access software to createsophisticated queries, forms, and reports. Learn toperform general database maintenance and writemacros to automate common tasks. A textbook isrequired and is available for purchase in the bookstore.Prerequisite: Intermediate Microsoft Access or equiv-alent knowledge

Access 20077880 PCTR 22-001 Southlake CampusThursday, March 228:30 a.m. - 4:30 p.m. 1 Session$199 V102 B. Pistella

Looking for basicskills classes for new computer users?Visit www.clcillinois.edu/noncredit

or call (847) 543-2022.

Client Solutions – Computer Skillstraining customized to your

organization’s needs.Call (847) 543-2615 or email


Graphic Design &Multimedia Software


Access 20107881 PCTR 22-002 Grayslake CampusWednesday, April 258:30 a.m. - 4:30 p.m. 1 Session$199 T338 B. Pistella

INTRODUCTION TO MICROSOFT PROJECT (.5-0) 0.5 HOURCreate a project plan file and enter task information.Learn to create a work breakdown structure by organ-izing and setting task relationships, assign projectresources, and finalize the project plan file. A textbookis required and is available for purchase in the book-store.

MS Project 20077958 PCTR 70-001 Grayslake CampusFriday, May 48:30 a.m. - 4:30 p.m. 1 Session$199 T338 J. Besser

ADVANCED MICROSOFT PROJECT (.5-0) 0.5 HOURExpand your knowledge of Microsoft Project featuresas you exchange project plan data with other applica-tions, update a project plan, create custom reports,and re-use existing project plan data information. Atextbook is required and is available for purchase inthe bookstore.

MS Project 20077959 PCTR 71-001 Grayslake CampusFriday, May 118:30 a.m. - 4:30 p.m. 1 Session$199 T338 J. Besser

NEW! CYBER-SECURITY-ONLINECyber security issues are all around us and reachnearly every part of our business and work, fromonline banking and education. Designed for non-tech-nical managers, directors and others in the workplace, you will find out about threats and vulnerabili-ties, safeguards, common attacks, viruses, and mal-ware and spyware. Additional topics include disasterrecover planning, basic security architecture, andintroductory forensics. Take this class to make yourcyber work environment more secure!

This course is an instructor-led, online course thatcannot be accessed through Blackboard. Pleasecontact our office for access information to theonline course. Call (847) 543-2615 or email [email protected].

7990 PCTR 59-800 OnlineMonday, March 5 – Friday, March 30$245 U Got Class

NEW! GRAPHIC DESIGN BASICSCreated for the student with no formal design train-ing, this class provides a quick and simple way to learnhow to create appealing designs for print, web andother media. Learn the most important design princi-ples which determine how we react to visual cues on apage or on a computer screen. A straightforwardapproach will help you learn basic design principlessuch as composition, layout, proportions, and colors ina non-intimidating environment. Hands on practiceand application with design pieces will be included. Atextbook is required and is available for purchase inthe bookstore.

8001 PCTR 52-001 Grayslake CampusMonday, February 205:00 - 8:00 p.m. 1 Session$75 T338 E. Lopez

ADOBE PHOTOSHOP: LEVEL I (.5-0) 0.5 HOURCreate and enhance graphics for marketing materials,newsletters, blogs, and websites. If you are a profes-sional who wants to prepare photos for print or web, orenhance your work for the web or print, you will ben-efit from the skills learned in Photoshop. You shouldbe familiar with the basic functions of their comput-er’s operating system such as creating folders, launch-ing programs, and have the basic skills such as copy-ing and pasting objects, formatting text, and savingfiles. A textbook is required and is available for pur-chase in the bookstore.

Adobe Photoshop CS5-PC7953 PCTR 40-001 Grayslake CampusTuesday, February 7 and Tuesday, February 215:00 - 9:00 p.m. 2 Sessions$199 T338 E. Lopez

7954 PCTR 40-002 Grayslake CampusWednesday, March 218:30 a.m. - 4:30 p.m. 1 Session$199 T338 Staff

Adobe Photoshop CS5-MAC7980 PCTR 40-003 Grayslake CampusMonday, January 30 and Monday, February 136:00 - 10:00 p.m. 2 Sessions$199 T323 D. Threats

Graphic Design & Multimedia SoftwareSome computer skills classes can qualify for teacher CPDUs. Call (847) 543-2515 to find out how.

Some computers classes are offered on the web through ed2go.Go to www.ed2go.com/clc-pro

Use these skills to change careers or develop new ways to enhance your current career with morecreative newsletters, flyers and brochures.

New Adobe classes are added each semester and are held in either on a PC Computer or in ourPortable MAC Lab. See course descriptions and scheduled sections for lab. All classes are taught onVersion CS5.

Books are required foreach of these classes. They areavailable for purchase at the

Grayslake and Southlake bookstores.

ADOBE PHOTOSHOP: LEVEL II (.5-0) 0.5 HOURBuild on the techniques learned in Photoshop Level Iby adding colors to the Swatches palette, applying pat-terns and gradients by adding overlay layer styles. Usepainting tools, filters and blending modes to simulatedifferent media; create Smart Objects and edit images.You should be familiar with the basic functions ofyour computers operating system. A textbook isrequired and is available for purchase in the book-store.Prerequisite: Adobe Photoshop: Level I or equivalentknowledge

Adobe Photoshop CS5-PC7955 PCTR 41-001 Grayslake CampusTuesday, February 28 and Tuesday, March 135:00 - 9:00 p.m. 2 Sessions$199 T338 E. Lopez

7956 PCTR 41-002 Grayslake CampusWednesday, April 188:30 a.m. - 4:30 p.m. 1 Session$199 T338 Staff

Adobe Photoshop CS5-MAC7981 PCTR 41-003 Grayslake CampusMonday, March 12 and Monday, March 196:00 - 10:00 p.m. 2 Sessions$199 T323 D. Threats

ADOBE ILLUSTRATOR: LEVEL I (.5-0) 0.5 HOURDraw and manipulate simple shapes to create logosusing the advance tools. Combine text and graphics tocreate dynamic advertisements. A textbook isrequired and is available for purchase in the book-store.

Adobe Illustrator CS5-MAC7982 PCTR 65-001 Grayslake CampusTuesday, February 21 and Thursday, February 236:00 - 10:00 p.m. 2 Sessions$199 T323 D. Threats

ADOBE ILLUSTRATOR: LEVEL II (.5-0) 0.5 HOURCreate complex and robust illustrations, manage coloracross a range of devices, and control how illustrationsprint and appear on the web. Learn to preview cre-ations in mobile devices. A textbook is required and isavailable for purchase in the bookstore.Prerequisite: Adobe Illustrator: Level I or equivalentknowledge

Adobe Illustrator CS5-MAC7983 PCTR 66-001 Grayslake CampusTuesday, April 3 and Thursday, April 56:00 - 10:00 p.m. 2 Sessions$199 T323 D. Threats

ADOBE INDESIGN: LEVEL I (.5-0) 0.5 HOURLearn how to create in the InDesign environment byexploring the elements, setting preferences anddefaults, and using InDesign Help. Create a documentby placing text, graphics and using color swatches.Place Photoshop images in document frames and cre-ate layers and export documents to PDF. You will alsolearn how to prepare a document for commercialprinting. You will need a basic knowledge of workingin the computer environment such as saving files,using different fonts and inserting text. A textbook isrequired and is available for purchase in the book-store.

Adobe InDesign CS5-MAC7984 PCTR 75-001 Grayslake CampusTuesday, April 17 and Thursday, April 196:00 - 10:00 p.m. 2 Sessions$199 T323 D. Threats

ADOBE INDESIGN: LEVEL II (.5-0) 0.5 HOURBuild on your knowledge of InDesign techniques bysetting up multiple-page spreads; creating tint andgradient swatches, and evenly space and align items.Create and edit vector paths; create and edit clippingpaths and wrap type on a path. Edit text with the StoryEditor; insert special characters and create column,frame and page breaks. A textbook is required and isavailable for purchase in the bookstore. Prerequisite: Adobe InDesign, Level I or equivalentknowledge of the software.

Adobe InDesign CS5-MAC7985 PCTR 76-001 Grayslake CampusTuesday, April 24 and Thursday, April 266:00 - 10:00 p.m. 2 Sessions$199 T323 D. Threats

ADOBE FLASH (.5-0) 0.5 HOURThis is a beginning course designed to introduce stu-dents to the features and functions of Adobe Flash(Adobe CS5 Suite) The topics covered include creatingobjects and animations in Flash and creating andmanipulating a wide variety of objects ranging from asimple graphic design to a complex animationsequence. A textbook is required and is available forpurchase in the bookstore.

Adobe Flash CS5-PC7957 PCTR 80-001 Grayslake CampusTuesday, April 10 and Tuesday, April 245:00 - 9:00 p.m. 2 Sessions$199 T338 E. Lopez

DREAMWEAVER LEVEL I (.5-0) 0.5 HOURThis course will explore concepts of the Web, identifythe basic issues concerning proper site design, andnavigation in the Dreamweaver work environment.You will learn to define a site, organize and maintainweb pages, and create a basic web page. You will alsoadd links, create anchors and use images. A textbookis required and is available for purchase in the book-store. A textbook is required and is available for pur-chase in the bookstore.

Dreamweaver CS5-PC7960 PCTR 85-001 Grayslake CampusTuesday, February 78:30 a.m. - 4:30 p.m. 1 Session$199 T338 Staff

7986 PCTR 85-002 Grayslake CampusMonday, April 16 and Monday, April 235:00 - 9:00 p.m. 2 Sessions$199 T338 E. Lopez

NEW! DREAMWEAVER LEVEL IIBuild your Dreamweaver knowledge by covering themore advanced features of this website developmentand management application. Topics include CSS lay-out, adding multimedia, creating web forms, workingwith templates and adding interactive user interfaceelements. This course combines practical hands-onexercises with an in-depth look at Dreamweaver’sadvanced tools for development and managing websites. A textbook is required and is available for pur-chase in the bookstore. Prerequisite: Adobe Dreamweaver Level I or equiva-lent knowledge of the software.

Dreamweaver CS5-PC7992 PCTR 86-001 Grayslake CampusTuesday, March 68:30 a.m. - 4:30 p.m. 1 Session$199 T338 Staff

7993 PCTR 86-002 Grayslake CampusTuesday, May 8 and May 155:00 - 9:00 p.m. 2 Sessions$199 T338 E. Lopez

Graphic Design &Multimedia Software

14 QUESTIONS? CALL (847) 543-2615


Please bring a 1 GB (or higher)USB Drive to all Adobe classes

to save your project.

Human ResourcesHUMAN RESOURCE SERIES (1-0) 1 HOURSign up for the Human Resource Series at a discount!The series is designed to train current and futurehuman resource professionals in various areas ofhuman resource management. Topics covered includehuman resource laws, employee relations, compensa-tion and benefits, recordkeeping, hiring and firing,and workplace safety.

7858 PHRS 1-001 Grayslake CampusFriday, April 13 - Friday, May 48:00 a.m. - 12:00 p.m. 4 Sessions$625 T323 A. Jones

HR AND THE LAWLearn how the comply with government reportingrequirements, respond to the EEOC, handle employeemedical issues as it relates to the Family MedicalLeave Act (FMLA and HIPAA). Additionally, learn howto take care of sexual harassment, immigration anddrug screening issues.

7859 PHRS 10-001 Grayslake CampusFriday, April 138:00 a.m. - 12:00 p.m. 1 Session$179 T323 A. Jones

COMPENSATION, BENEFITS AND EMPLOYEE SAFETYGain a clear understanding of the difference betweenexempt, non-exempt, direct labor and indirect labor.Learn to track employee data, and to recognize thesigns of workplace violence. You will become betterprepared for OSHA reporting, and Worker’sCompensation issues, understand the Equal Pay Law,Lilly Ledbetter Act, independent contractors, unem-ployment compensation, COBRA, and ERISHA, andretirement plans.


EMPLOYEE AND LABOR RELATIONSLearn how to set up and run an effective orientationprogram, set up measurable performance standards,and handle employee conflict. Explore why communi-cation is crucial in your job.


MAXIMIZING EMPLOYEE EFFECTIVENESS THROUGH HRGain a better understanding recordkeeping, includingyour role in confidentiality. Learn techniques that willhelp you find and hire the best employees. You will dis-cuss employee coaching, counseling, discipline andtermination.

7862 PHRS 13-001 Grayslake CampusFriday, May 48:00 a.m. -1 2:00 p.m. 1 Session$179 T323 A. Jones

Business and LeadershipDevelopment

SUPERVISORY AND LEADERSHIPCERTIFICATE-ONLINEEnsuring the efficiency of your team is the key to yoursuccess and is your most important responsibility.Learn about effective delegation, performance manage-ment, and writing performance reviews. Discuss thespecifics of the supervisor's role and responsibilities,and strategies for improving your overall effectivenessas a leader. After completing this class, you will be ableto self-assess your own competencies, know what youneed to do to maximize your effectiveness as a supervi-sor, and employ strategies to create productive andcooperative staff relationships. Get practical, easy tounderstand, and insightful methods for new and evenexperienced supervisors and managers.This course isan instructor-led, online course that cannot beaccessed through Blackboard. Please contact ouroffice for access information to the online course.Call (847)543-2615 or email [email protected].

7774 PPRO 47-800 OnlineMonday, February 6- Friday, March 30$395 U Got Class

NEW! BUSINESS COACHING CERTIFICATEMentoring and coaching are used frequently in organ-izations to improve leadership competencies and pro-vide employee support. It has benefits for the employ-er and employee. Develop skills in the development,implementation, and support of coaching and mentor-ing programs in your workplace. Take home the much-awaited toolkit you have been searching for to improveyour employees’ performance and create the workingenvironment that your employees will find trulyrewarding.This course is an instructor-led, onlinecourse that cannot be accessed through Blackboard.Please contact our office for access information to the online course. Call (847)543-2615 or email [email protected].

7991 PPRO 48-001 OnlineMonday, February 6 – Friday, March 30$295 U Got Class

Human Resources/Business Skills


Client Solutions – Business Skills training customized

to your organization’s needs.Call (847) 543-2615 or email






new condition.

ESSENTIALS OF PROJECT MANAGEMENT (1-0) 1 HOURDoes your organization struggle with delivering proj-ects on-time and on-budget? Would you like to helpyour teams work together to deliver projects more reli-ably? Perhaps you’re interested in pursuing certifica-tion as a Project Management Professional (PMP)?Join us for our Essentials of Project ManagementWorkshop. This two-day, hands-on session, led by acertified PMP, will give you practical insights on howto deliver your projects more reliably. In addition, youwill qualify for 14 PDUs toward your project manage-ment certification.

7775 PPRO 85-001 Grayslake CampusSaturday, March 10 and Saturday, March 178:30 a.m. - 4:30 p.m. 2 Sessions$499 T333 A. Kaufman

ADVANCED PROJECT MANAGEMENT (1-0) 1 HOURSeasoned project managers are asked to successfullydeliver despite increasing complexity. Our AdvancedProject Management workshop is designed to gobeyond the essentials of basic project planning. Basedon the Project Management Institute’s (PMI®)PMBOK® Guide, you will get in-depth instruction onmore advanced topics such as earned value, procure-ment management, stakeholder relationship manage-ment, quality management, and team leadership.Taught by a certified Project Management Professional(PMP®), you will get practical insights on advancedtopics that will help experienced project managersimprove project outcomes.

7776 PPRO 86-001 Grayslake CampusSaturday, April 21 and Saturday, April 288:30 a.m. - 4:30 p.m. 2 Sessions$499 T333 A. Kaufman

PROJECT MANAGEMENT PROFESSIONAL(PMP) EXAM PREP (.5-0) 0.5 HOURJoin us for this intensive, one-day session designed toget you on the path to achieving your goal of becom-ing PMP certified. What should you focus on? Whatare some tips to keep in mind to help answer the toughquestions? You will leave this session with everythingyou need to prepare for passing the exam.Comprehensive study material is provided including ahard copy of the Project Management Body ofKnowledge (PMBOK® Guide), a top rated exam prepa-ration book, and a CD that provides a simulated examtesting experience. The session is facilitated by a certi-fied PMP with experience helping people prepare andpass the certification exam worldwide.

7777 PPRO 87-001 Grayslake CampusSaturday, May 58:30 a.m. - 5:00 p.m. 1 Session$399 T333 A. Kaufman

PROJECT MANAGEMENTPROFESSIONAL SERIES (2.5-0) 2.5 HOURSInterested in getting your Project ManagementProfessional (PMP®) certification? Completion of thesethree classes will provide you with the 35 professionaldevelopment units (PDUs) required obtaining yourPMP Certification, and preparing you for the PMPexam. With these dynamic courses, taught by AndyKaufman, a certified PMP, trainer, and author you canmake this the year that you become a certified PMP.

7778 PPRO 88-001 Grayslake CampusSaturday, March 10 - Saturday, May 5See each course for specific days and dates.8:30 a.m. - 4:30 p.m. 5 sessions$1,299 T333 A. Kaufman

Project Management

16 QUESTIONS? CALL (847) 543-2615


Project Managers also benefitfrom Microsoft Project.

See page 13.

Project Management TrainingProject Managers continue to be in demand in the workforce. Continuing ProfessionalDevelopment offers training in Project Management for individuals who are interested in learningto deliver projects more effectively or who want to pursue Project Management Professional(PMP) Certification.

The instructor for the Project Management course is Andy Kaufman, PMP. He brings over 20years of experience in executive management, technology, team leadership, project management,consulting, and coaching. Andy is a certified trainer and author of two books. He is a certifiedProject Management Professional (PMP) and a member of the Project Management Institute.Please note: Experience, education, and exam requirements are needed to obtain PMP certifica-tion in addition to the project management education fulfilled by the three courses offered here.For more information, visit wpdi.clcillinois.edu/professional/projmgmt.asp





new condition.

Lean Essentials/APICS


Lean Essentials

LEAN ESSENTIALS SERIES (1.5-0) 1.5 HOURS

Boost your success with a solid foundation in LeanEssentials. Competitiveness today demands stream-lined operations and a workforce that has abilities toimprove processes and performance to deliver bot-tom-line results. This certificate program, based onToyota’s renowned production system (TPS),isdesigned to prepare you to serve as the Lean expert foryour organization or department. Manufacturing andservice organizations successfully use Lean and valueindividuals who have Lean knowledge and skills.

8008 PPRO 98-001 Grayslake Campus5:30 - 9:30 p.m. 6 SessionsMonday, February 6 - Monday, April 9$749 T323 W. O'Dowd

ESSENTIALS OF LEAN (.5-0) 0.5 HOURAre you trying to learn what Lean is all about? Thiscourse will provide an overview of Lean principlesand help analyze your group’s activities. You will beable to get results right away by learning to improveand sustain efficiency.Session one will cover Lean overview and key con-cepts. Topics include:• Goals of Lean• Lean History• Human Factors in Change• House of LeanSession two will cover Lean Foundational Elements,such as:• 5S Definitions• Steps in a 5S Event• 5S Simulation

8005 PPRO 95-001 Grayslake CampusMonday, February 6 and Monday, February 135:30 - 9:30 p.m. 2 Sessions$289 T323 W. O'Dowd

THE LEAN PROCESS (.5-0) 0.5 HOURAre you ready to implement Lean? This course pro-vides the needed essential skills to visualize andunderstand work as a process, process flow, and per-formance as a function of work. Gain the skills youneed for optimal process management.Session one will cover how to see the work process.Key concepts are:• Spaghetti and circle diagram• Workflow• Value added flowchartSession two will cover work as a process, learning torecognize waste. Topics include:• Discovering the “hidden factory”• Value added vs. non-value added activities• 8 Mudas (wastes) in your organization

8006 PPRO 96-001 Grayslake CampusMonday, March 5 and Monday, March 125:30 - 9:30 p.m. 2 Sessions$289 T326 W. O'Dowd

LEAN ORGANIZATION AND ANALYSIS (.5-0) 0.5 HOURAre you refining and improving your Lean approach-es? This course provides the techniques and workrequired to bring a product or service to a customer.Session one will cover Value Stream Mapping (VSM)by highlighting the following:

• VSM purpose and steps for construction

• VSM for the current state

• VSM concepts for the future state

Session two will maximize the benefits of other lean

modules, such as:

• Kaizen and rapid improvement events

• Problem solving using PDCA/DMAIC

• Poka-Yoke

8007 PPRO 97-001 Grayslake CampusMonday, April 2 and Monday, April 95:30 - 9:30 p.m. 2 Sessions$289 T323 W. O'Dowd

OperationsManagement

NEW! MASTER PLANNING OF RESOURCESIn this course, students will explore the sales andoperations planning process used to develop forecastsand production plans. By utilizing methods for inte-grating sales and operations plans, demand forecasts,and customer demand, students will learn how to helpbusinesses create an achievable, specific masterschedule consistent with growth objectives andresource constraints. Books will be available for pur-chase on the first night of class from the instructor.

7952 PPRO 13-001 Grayslake CampusMonday, February 13 - Monday, April 96:00 - 9:00 p.m. 8 Sessions$699 T333 P. Stonebraker

APICS, the Association for Operations Management is theglobal leader and premier source of the body of knowledgein operations management, including production, invento-ry, supply chain, materials management, purchasing, andlogistics. The College of Lake County, in partnership withthe Highlands Chapter of the APICS, is pleased to offer thisseries of classes to benefit organizations of every size.

Reducing OperationalUncertainty:Confronting

Market Turbulence

Join us for breakfast and a discussionon the reduction of turbulence in theoperations environment. Executivesand shop floor managers can bothtake away techniques and processesto more effectively achieve cross-func-tional and supply-chain integration.Pete Stonebraker, Ph.D., CFPIM willfocus on management efficienciesthat can be implemented immediatelywhen you return to work!

Friday, January 27, 20127:30 – 9:30 a.m.University Center Grayslake Campus

Cost: $29 (includes breakfast)To register or for more information,call (847) 543-2615. Space is limited.Register before January 20 to guarantee a seat.

Enroll in the Lean Essentials Series at a Discount!

Continuing Professional Development’sLeadership and Performance ManagementSeries consists of five programs that utilize a“building-block” technique approach. Whencompleted, you will be equipped with the mostcomprehensive and applicable managementskills available. The first course in the series,Managing your Interpersonal Style for GreaterSuccess, focuses on your interpersonal styleand how your behavior impacts others. Thesecond course in the series, SituationalLeadership, will help you learn how to effec-tively diagnose and manage the abilities, moti-vations and performance of employees, co-workers, and yourself. Subsequent courses inthe program, offered in future semesters,include: Performance Management, TeamDevelopment, and three individual leadershipcoaching sessions.

Classes do not have to be taken consecutively.

About the Instructor - Ed Hendricks,instructor and principal of DynamicDevelopments Education and Training –course developer, has over twenty years expe-rience in leadership and performance man-agement, presentation skills, and sales train-ing. Ed has delivered training to a global audi-ence consisting of employees, managers, andleaders of organizations. He has receivednational recognition as a subject matter expertand leader in the training community.

MANAGING YOUR INTERPERSONAL STYLEFOR GREATER SUCCESSYou will develop skills in managing relations by learn-ing to take appropriate actions when relating to thefour behavior styles with respect to their interperson-al needs, treatment of time, decision making andunder stress. This 2-day Session consists of four mod-ules designed to help you understand your interper-sonal style and adapt it to work in better relationshipto others styles. Prior to the program, you will com-plete an interpersonal style survey via website. Thisfully validated and reliable report is utilized through-out the workshop and future Sessions. The report willhelp you gain a thorough understanding of how yourbehavior impacts the actions of others. With thisknowledge, you will gain valuable insights into theunique interpersonal dynamics that affect the qualityof one’s daily interactions with others.

7779 PPRO 89-001 Grayslake CampusThursday, March 15 and Friday, March 168:30 a.m. - 4:30 p.m. 2 Sessions$499 T333 E. Hendricks

NEW! SITUATIONAL LEADERSHIPDo you know if your employees or co-workers areready, willing, and able to complete any given workassignment? Are you looking for ways to reverse falter-ing productivity personally or on your team? Thisworkshop will teach you how to effectively diagnoseand manage the abilities, motivations, and perform-ance of team members. By focusing on the skills nec-essary to constructively influence employee effective-ness, the course complements and strengthens anyexisting management system. Situational leadership isan essential tool for assessing the dynamics of theworkplaces and responding in the most effective man-ner.

7994 PPRO 92-001 Grayslake CampusFriday, February 108:30 a.m. - 4:30 p.m. 1 Session$249 T333 E. Hendricks

BUSINESS WRITING (.5-0) 0.5 HOURThis course will provide the opportunity to organize,draft, and revise e-mails, letters, and memos toachieve greater impact and clarity for the reader.Participants will create, proof, and edit actual businesscommunications to improve their practical writingskills.

7987 PPRO 66-001 Grayslake CampusFriday, January 27 and Friday, February 38:00 a.m. - 12:00 p.m. 2 Sessions$199 T333 D. Scott

MAKE NO MISTAKE PROOFREADING SHORTCUTSEffective communication is a critical business compe-tency. In fact, professional success is often directlyrelated to proficiency in this area. With the increasinguse of e-mail, skills in written communication arerequired to survive and thrive in today’s businessworld. This program uses a blend of essential knowl-edge and intensive skill practice to enhance writingaccuracy, clarity and impact. It covers common mis-conceptions about writing and incorporates manyexamples of correct and incorrect practices. In addi-tion to detailed writing tips, a review of the “threestages of message creation” provides a “big picture”perspective.

7989 PPRO 9-001 Grayslake CampusFriday, February 178:00 a.m. - 12:00 p.m. 1 Session$129 T323 D. Scott

DIVERSITY OF COMMUNICATIONBecome a more effective communicator by identifyingyour personal strengths and areas for development incommunication. You will discover the connectionbetween thinking style and communication style, howto identify communication “preferences”, and theimpact of these communication styles on interac-tions. Using Hermann’s Whole Brain Model, you willexamine the range of thinking styles that directlyimpact communication and identify key elements ofeffective listening.

7988 PPRO 68-001 Grayslake CampusFriday, March 28:00 a.m. - 12:00 p.m. 1 Session$99 T333 D. Scott

Leadership/Communication Skills

18 QUESTIONS? CALL (847) 543-2615


Client Solutions – Communication Skillstraining customized

to your organization’s needs.Call (847) 543-2615 or email


Teacher Education


Teacher EducationOnline

COMPREHENSIVE BASIC SKILLS TESTPREPARATIONSharpen your skills for the Basic Skills Test! Thiscourse will help you become prepared to take theenhanced Basic Skills Test (administered by theIllinois Certification Testing System) by reviewingreading comprehension, grammar, and writing con-cepts. Essay writing and feedback from the instructorwill also be provided. Additionally, math concepts thatinclude geometry, algebra, and word problems will becovered. This class is facilitated by the instructorthrough March 23, but students will have access to theonline review materials through April 5. This courseis offered on the internet and is accessed viaBlackboard. For more information, go to CLC’s web-site at clconline.clcillinois.edu.

7780 PTCH 35-800 OnlineMonday, February 27- Friday, March 23$229 Staff

NEW! WHY DI:? AN INTRODUCTIONTO DIFFERENTIATED INSTRUCTIONGain an understanding of the framework and need forcreating supportive learning environments for diverselearning populations. This course will explore what ismeant by “differentiated instruction” (DI) and thecommon myths associated with creating the differen-tiated classroom. By providing connections to a vari-ety of concepts and resources, teachers will be able toalign their own practices with those found in the dif-ferentiated classroom.

7951 PTCH 71-800 OnlineMonday, February 13- Friday, April 27$199 VESi

NEW! BOYS AND LITERACYIs there an educational crisis for boys? In the area ofliteracy, boys are not performing as well as girls whichcan impact their long-term educational achievements.This course will explore ways for teachers to bettermeet the literacy needs of boys in their classrooms. Byunderstanding how boys think and perform, teacherscan learn what motivates them as readers and helpthem reach their potential. This course is offered onthe internet and is accessed via Blackboard. Formore information, go to CLC’s website atclconline.clcillinois.edu.

8000 PTCH 80-800 OnlineMonday, February 13 – Friday, April 13$199 C. Ruesch

Non-Blackboard Options

These are instructor-led, online courses that cannot be accessed through Blackboard. Please contact our office for access information to the online course. Call (847) 543-2615 or email [email protected].

All the classes listed below run from February 13 to April 27 and cost $199. They offer between 30 and 45 CPDUs each. For complete class details and descriptions, please visit wpdi.clcillinois.edu/professional/teacher.asp

READING FUNDAMENTALS� Reading 1: Introduction to Scientific Research PTCH 60-800 – Class number 7781� Reading 2: Foundation for Effective Reading Instruction PTCH 60-801 – Class number 7782� Reading 3: Effective Evaluation and Assessment PTCH 61-800 – Class number 7783

STRATEGIES FOR DIVERSE LEARNING NEEDS� Talented and Gifted Education: Working with High Achievers PTCH 62-800 – Class number 7784� Educational Assessment: Assessing Student Learning in the Classroom PTCH 63-800 – Class number 7785

� Learning Disabilities PTCH 68-800 – Class number 7856� Teaching Elementary Math Conceptually PTCH 69-800 – Class number 7857

SOCIAL, EMOTIONAL AND BEHAVIORAL ISSUES IN EDUCATION� Behavior is Language: Strategies for Managing Disruptive Behavior PTCH 64-800 – Class number 7786 �Attention Deficit Disorder PTCH 65-800 – Class number 8019

�Autism and Aspergers Disorder PTCH 65-801 – Class number 7788� Child Abuse PTCH 65-802 – Class number 7789� Drugs and Alcohol in Schools PTCH 65-803 – Class number 7790� Harassment, Bullying, and Cyber-Intimidation PTCH 65-804 – Class number 7791� Inclusion PTCH 65-805 – Class number 7792� Teaching Diversity PTCH 65-806 – Class number 7793� Traumatized Children PTCH 65-807 – Class number 7794�Violence in Schools PTCH 65-808 – Class number 7787�Advanced Classroom Management PTCH 65-809 – Class number 7849� Understanding Aggression PTCH 67-800 – Class number 7855

EARLY CHILDHOOD� Family Centered Services PTCH 66-800 – Class number 7850� Program Planning PTCH 66-801 – Class number 7851� Observation and Assessment PTCH 66-802 – Class number 7852� Typical and Atypical Development PTCH 66-803 – Class number 7781� Infant and Toddler Mental Health PTCH 66-804 – Class number 7854

HEARTSAVER CPR WITH ADULT, CHILD, & INFANT TRAININGThis is an ideal course for day care providers, teachers,and anyone interested in taking a CPR course and hasbeen designed by the American Heart Association forthe general public and is not intended for healthcareprofessionals or healthcare students. The certificationis good for two years. A textbook is required and maybe purchased in the CLC Bookstore.

7898 PALH 6-001 Grayslake CampusThursday, February 165:30 - 8:30 p.m. 1 Session$55 T323 S. Frankson

7899 PALH 6-002 Grayslake CampusFriday, April 138:00 - 11:00 a.m. 1 Session$55 T333 S. Frankson

NUTRITION OVER THE LIFECYCLENutrition is never one-size-fits-all but is relevant toanyone who wants to get the best benefit from theirfood choices to maintain optimal health and wellness.Healthcare, teachers or culinary professional will findthis course useful. You will discuss the nutrient con-cerns, challenges and needs unique to each phase ofthe lifecycle from birth and the factors that impactexternal and physiological changes.

INFANCY & CHILDHOODFor parents, caregivers and educators, the focus is oninfant and toddler nutrition including age- and stage-appropriate foods and feeding skills. You will findresources here to help guide development of nutritionknowledge and skills for children. This workshopqualifies for 5 CPDUs.

7961 PALH 90-001 Grayslake CampusSaturday, April 1410:00 a.m. -3:30 p.m. 1 Session$79 T323 M. Turcotte

ADOLESCENCEThe focus is on older children and teens and their spe-cial nutritional needs. This session includes resourceson sports and fitness, and eating disorder for thosewho work with this stage of development. You will findresources here to help guide development of nutritionknowledge and skills for adolescents. This workshopqualifies for 5 CPDUs.

7962 PALH 90-002 Grayslake CampusSaturday, April 2110:00 a.m. -3:30 p.m. 1 Session$79 T323 M. Turcotte

CAREER EXPLORATIONExplore the world of work with such topics as gettinga keeping a job, employment readiness, time manage-ment skills, getting along with co-workers and super-visors, team building, career exploration, job search-ing techniques, completing an application, resumeand interviewing skills. This program is the core of thepersonal success program and is required for firsttime participants.

7830 PPSP 1-001 Grayslake CampusTuesday, January 31 - Thursday, May 109:00 - 10:00 a.m. 26 Sessions$425 T323 G. Johnson

FOOD SERVICE SKILLS ILearn the basic skills required for entry-level foodservice occupations. Participate in a hands-on learn-ing environment the following areas: basic sanita-tions, safe food handling, safety issues, and basic foodpreparation. At the completion of the course you willknow basic food sanitation principles, identifykitchen equipment and what its used for and under-stand measurements as it relates to cooking. Thiscourse may be taken concurrently with Food ServiceSkills II course.

7831 PPSP 3-001 Grayslake CampusTuesday, January 31 - Thursday, May 1011:15 a.m. -12:15 p.m. 26 Sessions$425 T323 G. Johnson

KEYBOARDING SKILLS IExplore the basics of keyboarding plus the parts of acomputer. Discover the keyboard and begin to touchtype the alphabet and special characters. Using theMicroType keyboarding program, you will progress atyour own pace.

7832 PPSP 5-001 Grayslake CampusTuesday, January 31 - Thursday, May 1010:00 - 11:00 a.m. 26 Sessions$425 T343 A. Beard

COMPUTER SKILLS IBuild confidence using personal computers. In thishands-on class, you will learn basic workplace com-puter skills including how to create and save foldersand files, sending and receiving emails, creating basicdocuments-letters, memos, and spreadsheets.

7833 PPSP 10-001 Grayslake CampusTuesday, January 31 - Thursday, May 1010:00 - 11:00 a.m. 26 Sessions$425 T343 A. Beard

CHILDCARE SKILLS: DEVELOPMENT &PERSONALITY TRAITSWould you like to prepare for a job in a childcare cen-ter? Learn the types of personality and character traitsthat are important in caring for children from infancyto pre-school age. Having a better understanding ofthe children in your care will prepare you to under-stand each development stage from infancy throughpre-school. Some activities include how to preparenutritional meals and snacks, safety and sanitationguidelines, and how to apply developmental and ageappropriate behavior reinforcements.

7834 PPSP 12-001 Grayslake CampusTuesday, January 31 - Thursday, May 101:35 - 2:35 p.m. 26 Sessions$425 T323 G. Johnson

GREENING OUR WORLD Are you interested in learning more about the worldaround? Would you like to learn more about protect-ing the environment? Learn about your home, yourtown and your state and how we grow food, use ourland, and dispose of waste.

7844 PPSP 15-001 Grayslake CampusTuesday, January 31 - Thursday, May 1012:30 - 1:30 p.m. 26 Sessions$425 T323 G. Johnson

Teacher Education/Personal Success Program

20 QUESTIONS? CALL (847) 543-2615


These courses may alsobe of interest to educators.

Personal Success ProgramThe Personal Success Program offers a variety of vocational courses to meet the needs of students with mild to moderate cognitive impairment. Students 18 years and older who are notable to meet the entrance requirements for traditional college level course are eligible. The focus ison gaining vocational skills to acquire entry-level employment. Many classes have a content expertand a special education teacher. Please go to the web for other requirements at wpdi.clcillinois.edu/professional/personalSuccess.asp

Denotes course qualifies for teacher CPDUs

Online Courses


Online Courses� Professional� Convenient�Affordable

Learn a new skill or improve existing oneswith interactive online courses for the mostin-demand topics. Pick the learning style thatbest suits your needs!

Take online courses anywhere and when it’s most convenient for you.

A small sample of the course topics offered through Continuing Professional Development:

Computer skills• Workplace skills such as keyboarding• Microsoft Word, Excel, PowerPoint, and Access• Adobe Photoshop, Dreamweaver, Illustrator, and InDesign• Certification Prep• Database design and management

Green Technology• Going Green at Work• Purchasing Green

Business skills• Communication • Management• Workplace Writing• Working with Difficult People

Sales and Marketing• Effective Selling• Designing Websites• Internet Marketing• Writing Persuasive Text

Additional online courses for educators(offered through VESi) are convenient, affordable, and effective.

Earn CPDUs for as little as $199 per course.

Complete Educator Online course listing onpage 19.

Visit www.ed2go.com/clc-pro for more information or to find a specific course.

For registration details or to learn more call (847) 543-2615 or visitwpdi.clcillinois.edu/professional/online

Learning Style Preference:

Instructor-led:Patient, experienced professionalslead instruction.

Learn from the comfort of your computer.

Complete flexibility:Course work is completed independentlybased on your schedule.

Work when you want, where you want.

Course Provider:

Instructor-led Courses

• Hundreds of engaging courses• Most courses meet for 6 weeks (12 lessons)• Classes start every month• Start as low as $99

Self-paced Tutorials

• Hundreds of self-paced courses• Start when you want• Self-directed courses – you set the pace• Range from $99 – 399

Online Courses for Educators

Online courses provided by

Starting or growing a small business is exciting, butit can also be scary and confusing. Don’t go it alone!

The Illinois Small Business Development Center(SBDC) has assisted Lake County small business owners start and grow businesses through work-shops and FREE one-on-one advising sessions.The SBDC is your trusted business advisor,resource, and partner.

The Illinois SBDC has assisted small businesses conquer challenges for over a quarter of a century.



Illinois Small BusinessDevelopment CenterStart Strong. Stay Strong. Grow Strong.

For more information on Illinois SBDC’s services,

workshops, and resources –

• Visit: wpdi.clcillinois.edu/sbdc

• Call: (847) 543-2033

• E-mail: [email protected]

SBDC’s services include:

• FREE one-on-one business advising and coaching with noted experts

• Assistance in developing business plans and financialstatements

• International Tradeconsulting services

• Aid in forming strategic marketing plans

• Support in securing loans with local lenders and serviceproviders

• Spanish speaking advisors andworkshops available

• Interactive, low-cost workshops.Descriptions, dates, and timesare on the following pages.

The Illinois Small Business Development Center (SBDC) is funded in part througha cooperative agreement with the Illinois Department of Commerce & EconomicOpportunity, the U.S. Small Business Administration, and the College of LakeCounty. All SBA programs are extended to the public on a nondiscrimination basis.Reasonable accommodations for persons with disabilities will be made if requestedat least two weeks in advance. Please contact the center at (847) 543-2033 orTDD: (847) 223-0134.

22

Small Business Workshops

VISIT WPDI.CLCILLINOIS.EDU/SBDC FOR MORE INFORMATION. 23

Career & Workforce—Small Business

Start-Up & BusinessPlanning

SMART START TO YOUR SMALL BUSINESSStarting your own business is exciting and liberating,but it can also be scary, confusing and risky. Attendingthis workshop is your first step on the road to success.The seminar provides valuable advice and informationconcerning the basics of the business world and howthey affect your business. Learn how to determine thetype of legal structure that is best for your business,how to prepare and present your business plan, deter-mine and apply business feasibility, what financialassistance is available to you, how to analyze your prof-it and loss statement and explore break-even analysis.

7942 TBSM 7-001 Southlake CampusTuesday, April 10 1 Session6:30-9:30 p.m.$35 R014 Bard

STARTING A BUSINESS IN ILLINOISStarting a business in Illinois isn’t as simple as press-ing a button. There are laws, regulations and reports acompany must abide by and produce. We will discussimportant aspects of business ownership and receivehandouts that include information on agencies to con-tact. Don’t be sorry, be safe. Learn what is required tostart a business in Illinois.

7929 TBSM 10-001 Grayslake CampusThursday, March 15 1 Session6:30-9:00 p.m.$30 T323

7933 TBSM 10-800 ONLINEJanuary 24 – February 6 1 Session$30

7934 TBSM 10-801 ONLINEFebruary 7 – February 20 1 Session$30

7935 TBSM 10-802 ONLINEFebruary 21 – March 5 1 Session$30

7936 TBSM 10-803 ONLINEMarch 6 – March 19 1 Session$30

7937 TBSM 10-804 ONLINEMarch 20 – April 2 1 Session$30

7938 TBSM 10-805 ONLINEApril 3 – April 16 1 Session$30


7940 TBSM 10-807 ONLINEMay 1 – May 14 1 Session$30

ARE YOU READY FOR ENTREPRENEURSHIP?Are you ready to start your own business? Before youtake the leap, review the advantages and disadvan-tages of business ownership. What are the critical suc-cess factors that you need to focus on as you start yourjourney of self-employment? At the conclusion, youwill know if you are ready to start a business now or ifyou need to prepare so you can in the future.

7512 TBSM 11-800 ONLINEJanuary 24 - February 6 1 Session$49

7513 TBSM 11-801 ONLINEFebruary 7 - February 20 1 Session$49

7514 TBSM 11-802 ONLINEFebruary 21 - March 5 1 Session$49

7515 TBSM 11-803 ONLINEMarch 6 - March 19 1 Session$49

7516 TBSM 11-804 ONLINEMarch 20 - April 2 1 Session$49

7517 TBSM 11-805 ONLINEApril 3 - April 16 1 Session$49

7518 TBSM 11-806 ONLINEApril 17 -April 30 1 Session$49

7519 TBSM 11-807 ONLINEMay 1 - May 14 1 Session$49

BUSINESS PLANS MADE EASYDo you need a business plan and do not know whereto start? Every business needs a way to stay focused,on track for growth and ready for the ever-changingbusiness climate. Business Plans Made Easy isdesigned to remove the intimidation and build aworkable plan in a systematic, step-by-step way. By theend of this course, you will have your own personalbusiness plan that can be your roadmap for success.

7509 TBSM 1-800 ONLINEJanuary 24 - March 20 8 Sessions$179

7510 TBSM 1-801 ONLINEFebruary 28 - April 24 8 Sessions$179

7511 TBSM 1-803 ONLINEApril 3 - May 29 8 Sessions$179

ONLINE COURSE INFORMATIONThese are self-paced online courses thatcannot be accessed through Blackboard.

Please contact the SBDC for accessinformation for the online course.Call (847) 543-2680 or [email protected].

Visit wpdi.clcillinois.edu/sbdc/onlinefor more online courses.

Online classes sponsored by

NEW! BUILD YOUR PROFESSIONAL TEAMAn entrepreneur’s success is often dependent on theprofessional team that supports the small business;the lawyer, accountant, banker, insurance agent, andSBDC advisor. In this series, small business profes-sionals present information that a small businessowner needs to know about legal, accounting, riskmanagement, banking, and the Illinois Small BusinessDevelopment Center at the College of Lake County. Bytaking this course, you will strengthen the relation-ships and talk their language.

7914 TBSM 3-800 ONLINEJanuary 24 - February 27 5 Sessions$49



7917 TBSM 3-803 ONLINEMay 8 – June 11 5 Sessions$49

Business Growth& Development

STRATEGIC PLANNING FOR SMALL BUSINESSStrategic Planning introduces processes that focus onthe four strategic areas common to all small business-es: Operations, Marketing, Finance, and People. TheSTAR process will develop a one-page strategic planand a one-page action plan that can propel a businessto higher levels of success. Join other small businessowners to learn new processes and techniques thatfocus "on" your business.

7520 TBSM 9-800 ONLINEJanuary 24 - February 27 5 Sessions$149



7523 TBSM 9-803 ONLINEMay 8 – June 11 5 Sessions$149

NEW! BOOTCAMP FOR ENTREPRENEURSAre you a business owner? Local experts will lead thisintense full-day workshop on what you need to knowto operate a successful new business. Topics include:Pricing strategies for profitability; Marketing for suc-cess; Identifying key legal essentials for a soundorganization; Defining your authentic leadershipvision for greater success; Building awareness of yourcompany products or services through effective busi-ness communications; Recognizing insurancerequirements; and Understanding key issues to bankfinancing. It's everything a new business owner needsto make smart informed decisions.

7896 TBSM 12-001 Southlake CampusWednesday, April 4 1 Session8:00 a.m.-12:00 p.m.$49 V336 Khorshid

NEW! ROADMAP TO BUSINESS GROWTHLearn how to identify and apply “World ClassProcesses” that acts as your roadmap and guide toachieve business excellence, and take your business tothe next level. Presented by a former Group Presidentwhose team won Industry Week Magazine’s “BestPlants in the US Award” and was a finalist for the pres-tigious “Shingo Prize for World Class Manufacturing”.No matter the size of your business, these world classpractices can be applied to any business to help youachieve superior results and move ahead of your com-petition.

8033 TBSM 35-001 Grayslake CampusTuesday, March 13 1 Session7:00-9:30 p.m.$35 T323 Rossi

NEW! BUILDING YOUR BUSINESS BY BUILDING RELATIONSHIPSIt does not always require money to increase produc-tion levels and promote higher sales. Building success-ful relationships with employees, vendor, and cus-tomers is vital to the success of an organization.Understanding the basics of relationship managementis an inexpensive way to increase profits by workingmore efficiently and effectively.




7653 TBSM 55-803 ONLINEMarch 6 -March 19 1 Session$59





SMART RETAILINGFind out how to be a smart retailer by understandingthe value your business provides and who defines it.How to create strong business models, client retention,and best practices to coaching a successful staff. Learnhow to hear what your customer really wants andimportant elements of business success.

8029 TBSM 56-001 Grayslake CampusThursday, March 8 1 Session6:30-9:30 p.m.$35 T323 Roth

Accounting & FinanceBASIC RECORDKEEPING FOR SMALL BUSINESSAccurate and complete records are a must for all busi-ness owners to succeed and meet government taxrequirements. Learn how to prepare a balance sheet,income statement, and projected cash flow statement.Additionally, understand the use of financial ratiosand comparative analysis to measure your business'progress and identify when to make adjustments.

8031 TBSM 6-001 Grayslake CampusWednesday, May 2 1 Session6:30-9:30 p.m.$39 T326 Oldenburg

Small Business Workshops Career & Workforce—Small Business

24 QUESTIONS? CALL (847) 543-2033

ONLINE COURSE INFORMATIONThese are self-paced online courses thatcannot be accessed through Blackboard.

Please contact the SBDC for accessinformation for the online course.Call (847) 543-2680 or [email protected].

Visit wpdi.clcillinois.edu/sbdc/onlinefor more online courses.

Online classes sponsored by

NEW! CASH FLOW - LIFEBLOODOF YOUR BUSINESSCash is often referred to as the lifeblood that enables abusiness to survive and prosper, and this is not with-out reason. While a business can survive for a shorttime without sales or profits, without cash it will die,so ready cash is the primary indicator of businesshealth. For this reason the inflow and outflow of cashneeds careful monitoring and management if thebusiness is to stay healthy. Cash is King!




7921 TBSM 42-803 ONLINEMarch 6 - March 19 1 Session$39





IMPROVING FINANCE & OPERATIONS WITHIN YOUR SMALL BUSINESSA strong, disciplined approach to Finance andOperations within a small business can be the differ-ence between success and failure. This course discuss-es how to assess and improve the performance of yourinternal operations by using methods such as highlevel benchmarking, prioritization of key issues, andproject planning/execution. The techniques discussedwill not only improve your current business, but willhelp ensure that your organization’s internal opera-tions are capable of sustaining future growth.

8003 TBSM 8-001 Southlake CampusThursday, March 8 1 Session6:30-9:00 p.m.$35 V222 Achettu

QUICKBOOKS MODULE 1 – A PRACTICAL INTRODUCTIONThis class is designed for users who have less than sixmonths’ experience working with QuickBooks. Topicsinclude setup of new files, processing banking,accounts receivable and accounts payable transac-tions, reconciliation of bank and credit card accountsand running basic financial reports. Prerequisites:Able to use Microsoft Windows products.

7505 TBSM 20-001 Grayslake CampusTuesday and Thursday 2 SessionsMarch 20 & 226:00-10:00 p.m.$149 T338 Wall

7506 TBSM 20-002 Grayslake CampusThursday, April 26 1 Session8:00 a.m.-5:00 p.m.$149 T338 Wall

QUICKBOOKS - MODULE 2 - INTERMEDIATEIn this QuickBooks Module you will learn to analyzefinancial data to better understand your business;how to create and customize reports; how to track andpay sale tax; and payroll functions including settingup payroll, overview of payroll tracking and paymentprocess for payroll taxes.

7508 TBSM 21-001 Grayslake CampusTuesday, May 1 1 Session6:00-10:00 p.m.$99 T338 Wall

Marketing & SalesMARKETING FOR SUCCESSMarketing your product or service can seem over-whelming with the many choices available to you.What will work for you varies over time and is basedon an every changing landscape which involves tech-nology, economics, demographics, and other diverseinternal and external factors. Build your plan based onsound advice and a clearer understanding of market-ing terminology.

7524 TBSM 5-800 ONLINEJanuary 24 – February 6 1 Session$59

7525 TBSM 5-801 ONLINEFebruary 7 – February 20 1 Session$59


7527 TBSM 5-803 ONLINEMarch 6 – March 19 1 Session$59

7528 TBSM 5-804 ONLINEMarch 20 – April 2 1 Session$59



7531 TBSM 5-807 ONLINEMay 1 – May 14 1 Session$59



Small Business Workshops Career & Workforce—Small Business

26 QUESTIONS? CALL (847) 543-2033

NEW! BUILDING RELATIONSHIPSTHAT GENERATE BUSINESSThis half day program focuses on using two key toolsin your small business marketing toolbox and gettingthe maximum results from both. Understand howEngagement Marketing builds lasting relationshipsthat drive business success and discover the varioussocial media outlets that are available, how they inter-act together and ways to leverage their inherentstrengths and to evaluate them for best use for yourbusiness or organization.

7894 TBSM 14-001 Southlake CampusThursday, April 19 1 Session8:30 a.m.-12:00 p.m.$45 V336 Robinson

NEW! SALES & SOCIAL MEDIA MAKEOVERAre you keeping pace with evolving marketplaces?Learn how to use various platforms to build and sus-tain client relationships both online and offline. Learnhow to reach those hard to get decision maker; retainand grow your client base and reengage prospects.Hear real life examples and testimonials of how othershave built successful business using these techniques!This seminar is for all businesses including anyone insales and or marketing.

8036 TBSM 16-001 Southlake CampusTuesday, May 8 1 Session9:00-11:30 a.m.$39 V336 Roth

EMAIL MARKETING DAYThis half day program will provide you with the train-ing and know how to use email marketing correctly, topromote your business efficiently. We will focus oncreating and delivering highly branded, professionallooking emails designed to wow your customers andprospects. Learn to make this the most effective tool tomarket your business or organization. You will walkthrough the Constant Contact email marketing systemto help you maximize your e-mail marketing results.

7895 TBSM 17-001 Southlake CampusWednesday, March 14 1 Session8:30 a.m.-12:00 p.m.$45 V336 Robinson

NEW! DIY COMPETITIVE INTELLIGENCEFOR SMALL BUSINESSESAre you a small business owner looking to stay onestep ahead of your competition in today’s challengingbusiness environment? Knowing what your competi-tors are up to will help you make the decisions thatwill keep your current customers happy, and attractnew ones. This course will teach you 6 easy, free orlow-cost ways to “do-it-yourself,” using the same keyinformation the big-name consultants do to help youidentify opportunities, anticipate risks, market effec-tively, and grow your business.

8015 TBSM 60-001 Grayslake CampusTuesday, February 28 1 Session6:30-9:00 p.m.$30 T323 Clark

NEW! DIY MARKET RESEARCHFOR SMALL BUSINESSESResearching your target market is a key step in work-ing through your business plan when starting a smallbusiness. Understanding your existing and potentialcustomers’ needs and perceptions will help you pro-vide the products and services they want; advertiseeffectively; and deliver the service and experience thatbuild customer loyalty. But paid market research stud-ies are not in the budget for many small businesses.This course will teach you simple, free or low-cost “do-it-yourself ” techniques to gather customer insightsyou can use today to grow your business.

8016 TBSM 27-001 Grayslake CampusTuesday, April 17 1 Session6:30-9:00 p.m.$35 T326 Clark

SEARCH ENGINE OPTIMIZATIONFOR SMALL BUSINESSSearch Engine Optimization (SEO) is an Internet mar-keting process that increases traffic to your web site byimproving your position in the results of searches.Become more visible and make your presence knownin the digital marketplace.

INTRODUCTION TO SEARCHENGINE OPTIMIZATIONLearn how to make your presence know in a digitalmarketplace. Introduction to Search EngineOptimization (SEO) through proper use of your website structure, keywords, header tags, Meta tag titlesand Meta descriptions, directory submission, organicversus paid search, impact of quality content, webanalytics, and proper link building. This class willconcentrate on basic terminology and online exam-ples.

8009 TBSM 28-001 Grayslake CampusWednesday, March 14 1 Session6:30-9:30 p.m.$35 T323 Soto

INTERMEDIATE SEARCH ENGINEOPTIMIZATIONSo you have learned the basics, now take it a step fur-ther with more advanced techniques through use ofarticles, directories, backlinks, forums, newsgroups,video, and more. This class will venture deeper intoonline tools and creative working examples.Prerequisite: Intro class or working knowledge.

8010 TBSM 28-002 Grayslake CampusWednesday, March 21 1 Session6:30-9:30 p.m.$35 T323 Soto

SOCIAL MEDIA FOR SMALL BUSINESSHow to use Facebook, Twitter, and LinkedIn toincrease your brand visibility 140 characters at a time.

INTRODUCTION TO SOCIAL MEDIALearn how Facebook, Twitter, and LinkedIn canincrease your brand visibility, building your smallbusiness by engaging your customers, being positive,popular, current, and active. This class will concen-trate on basic terminology and online format struc-ture.

8011 TBSM 29-001 Grayslake CampusThursday, April 19 1 Session6:30-9:30 p.m.$35 T326 Soto

INTERMEDIATE SOCIAL MEDIAYou are using Facebook, Twitter, and LinkedIn - nowwhat? We will discuss advanced strategies and targetspecific networks. This class will venture deeper intoonline tools and creative working examples to drawpeople to your Web site.

8012 TBSM 29-002 Grayslake CampusThursday, April 26 1 Session6:30-9:30 p.m.$35 T326 Soto

MARKET YOUR SMALL BUSINESS LIKE A PROAs a small business owner, learning how to successful-ly market your business can be a challenge, especiallywhen you have limited marketing knowledge and asmall marketing budget. This course covers the corefoundations of marketing that large corporationsleverage for success and help you apply these founda-tions directly to your small business. You will walkaway with the knowledge and resources needed tomarket your business successfully.

7941 TBSM 58-001 Southlake CampusWednesday, March 21 1 Session7:00-9:00 p.m.$30 R022 Tibbs

NEW! CREATE MARKETINGSTRATEGIES THAT WINAs a small business owner, having solid marketingstrategies are critical to winning in business. Thiscourse will provide brief overview of marketing andthen dive into creating four marketing strategies andan action plan to get you the desired results to gainnew customers and increase revenues.

8014 TBSM 59-001 Southlake CampusThursday, April 19 1 Session6:30-9:00 p.m.$35 V324 Tibbs

NEW! RETIREMENT STRATEGY -BUSINESS STAGES & RELATED CONCERNS

Enroll for this Retirement Strategies Seriesat a discount!

As a small business owner the first decisions that youmake about your business have long-term implica-tions. An important aspect of a comprehensive retire-ment strategy is to understand that your needs duringyour working years and your retirement years areinterconnected. The bottom-line is that retirementplanning is a process not an event. Learn the resourcesto help you create a comprehensive, tax-efficientretirement strategy which in turn, will help you torealize your dreams for your business and your needsfor retirement. Learn practical strategies that bestleverage your business and avoid common mistakes.

8030 TBSM 83-001 Grayslake CampusSaturday, April 21 - May 5 3 Sessions10:00 a.m.-12:00 p.m.$60 T327

NEW! STARTING A SMALL BUSINESS WITH END IN MINDUnderstand what to look for when selecting the legalstructure of your business with succession plan andretirement in mind. It provides liability differencesand tax consequences associated with each.

8026 TBSM 84-001 Grayslake CampusSaturday, April 21 1 Session10:00 a.m.-12:00 p.m.$25 T326

International TradeNEW! EXPORT BASICSWhere will your next customer come from? Explorehow exporting can grow your business. This workshopwill discuss determining a products’ export potential,assessing a company’s export readiness and develop-ing an export plan & strategy. Be proactive and takesteps to grow your business.

8021 TBSM 92-001 Grayslake CampusWednesday, February 22 1 Session8:00-10:00 a.m.$30 T323 Nystrom

NEW! SAFEGUARDING YOUR SMALLBUSINESS THROUGH SENSIBLE ESTATEPLANNINGIntegrate an estate plan as a part of strategic plan forbusiness growth and success. It provides strategies toprotect your assets with minimal delay and cost, whilepreserving your privacy and minimizing federal andstate death taxes.

8027 TBSM 85-001 Grayslake CampusSaturday, April 28 1 Session10:00 a.m.-12:00 p.m.$25 T326

NEW! PRACTICAL APPROACH TO

FINANCIAL STRATEGIES FOR BUSINESS OWNERSUtilize small business as a part of your personalretirement. It provides a tax-efficient strategy for thebusiness owner to accumulate wealth and protectthemselves and their business. There are multiplesteps to the strategy: 1) Tax qualified retirement plans,2) Nonqualified executive benefit plans, 3) Businesssuccession planning.

8028 TBSM 86-001 Grayslake CampusSaturday, May 5 1 Session10:00 a.m.-12:00 p.m.$25 T326

NEW! GLOBAL ACCOUNTING & FINANCEThis interactive workshop will provide an overview offinance and accounting topics that directly relate toexporting. Experts on export banking, accounting andfinance will be on hand to lead the discussions andanswer questions. Discussion topics include: Ex-ImBank Programs, SBA Export Assistance, IC-Disc,Foreign Entity Set-up, Export Accounting, ForeignTrade Zones and VAT returns.

8022 TBSM 93-001 Grayslake CampusWednesday, March 7 1 Session8:00 a.m.-12:00 p.m.$59 T323 Nystrom

NEW! GLOBAL MARKETING STRATEGIESThe Global Marketing Strategies roundtable workshopwill give exporters valuable insights on how to bestpromote their products overseas and better under-stand their international customers. Discussion willfocus on finding & using the correct sales channels,using the best brand promotion vehicles, internation-al sales best practices, global networking and how toadapt your sales message by understanding culturaldifferences.

8023 TBSM 94-001 Grayslake CampusWednesday, March 21 1 Session9:00 a.m.-12:00 p.m.$49 T323 Nystrom

NEW! GLOBAL LOGISTICS AND COMPLIANCEThis program will provide an overview of export con-trols and regulations mandated by agencies of theFederal Government and will discuss Export ShippingDocumentation, Harmonized Tariff, and GlobalShipping and Distribution Strategies.

8024 TBSM 95-001 Grayslake CampusWednesday, April 4 1 Session9:00 a.m.-12:00 p.m.$49 T323 Nystrom

NEW! GLOBAL HUMAN RESOURCESThis roundtable program will focus on giving anexporter an overview of the different employmentlaws and norms in other countries, methods ofrecruiting talent in local markets, employee compen-sation and development.

8025 TBSM 96-001 Grayslake CampusWednesday, April 18 1 Session8:00-10:00 a.m.$30 T323 Nystrom



Take it online!

Additional online courses for professionalsand small business owners are offered

through ed2go.com. Take a class when youwant, where you want. Ed2go.com offersboth self-paced and instructor-led courses.

Visit www.ed2go.com/clcfor course information.

Employee & Human Relations



For more information:

• Visit: wpdi.clcillinois.edu/solutions

• Call: (847) 543-2615


Get the Results You Need

Bring the powerful, results-driv-en training and consulting pro-grams to your organization andshow your employees that you’reserious about their professionalgrowth and achieving organiza-tional goals and objectives.

• Increased productivity

• Improved profitability

• Reduced employee turnover

• Improved employee satisfaction

• Enhanced company image

• More

Call (847) 543-2615 to speak to an Account Executive.

Client SolutionsGrowing Organizations

by Growing People

Customized Training Our experienced staff will work with you to design a pro-gram specific to your company’s goals, issues, and sched-uling concerns. Course topics range from customer serviceto management development – from computer skills tocommunication. We deliver training that is dynamic,impactful, and relevant.

Maximize Your Training BudgetAt your place or ours, your customized training programallows you to train work groups, teams, and entire depart-ments in a cost-effective way.

Experience the power of results-driven training, consulting,and coaching from Client Solutions – giving Lake Countycompanies the skills, knowledge, and confidence neededto meet tough workplace challenges head-on for morethan 20 years.

28



Illinois Procurement Technical Assistance CenterGrowth Through Government Contracting

The Illinois Procurement and Technical Assistance Center (PTAC) program isfunded by the Illinois Department of Commerce and Economic Opportunity and the College of Lake County through a cooperative agreement as a serviceto those members of the business community interested in selling a product orservice to the government (federal, state and local).

Is it possible that one phone call can make a difference?We think so!

Today there are significant opportunities available in thegovernment marketplace. Whether your firm providesproducts or a service, limits activity to the local region or can perform nationally, this is one market that should not be overlooked.

The Illinois PTAC at the College of Lake County is a grant-funded center that is funded solely to assist businesses thatare interested in learning more about the governmentmarketplace and to provide technical assistance to companiesactively responding to solicitations, performing contracts orinterested in one of the many socio-economic certificationswhich are available.

This is your call to action. Call (847) 543-2025 and schedulea meeting. Take advantage of the Center’s resources andtechnical assistance.


• Visit: wpdi.clcillinois.edu/ptac• Call: (847) 543-2025• E-mail: [email protected]

Is the government buyingwhat you are selling?

• Capture the Power ofInformation –

See what the government is buying

• Explore the resources availablethrough the Center –

Learn how to sell to thegovernment

We can help you chart a competitivecourse to your goals.

Call today – (847) 543-2025

C




• Visit: wpdi.clcillinois.edu/judicial


• Call: (847) 543-2185 (courses)

• Call: (847) 543-2100 (volunteering)

Don’t become a statistic.Enroll in an award-winningdefensive driving class to protectyour life and your family’s.

On the road,Off the phone.

Partnering with the 19th JudicialCircuit Court for over 20 years offeringNational Safety Council Award-winningDefensive Driving Courses

• Over 450,000 students trained • Proven to save lives and prevent injuries• 10 Instructor of the Year recipients

Making Lake County a Safer Place toLive, Work and Play

These court-sponsored programs include:

National Safety Council’s Defensive Driving Courses • Defensive Driving Course 4-hour-

classroom and online• Alive at 25 for teens (ages 16-24)• Defensive Driving 8-hour• Attitudinal Dynamics of Driving 8-hour

Classes are offered in English and Spanishand at locations throughout Lake County.

Judicial ServicesGrowing a Safer Community

Did you know…

In 2009, 5,474 people were killed on U.S. roadwaysand an estimated additional 448,000 were injuredin motor vehicle crashes that were reported to haveinvolved distracted driving.

Of those people killed in distracted-driving-relatedcrashes, 995 involved reports of a cell phone as adistraction (18% of fatalities in distraction-relatedcrashes).

Of those injured in distracted-driving-relatedcrashes, 24,000 involved reports of a cell phone as a distraction (5% of injured people in distraction-related crashes).

* Statistics provided by the National Safety Council

D

1. Submit a Student Admission FormNew students and students who have not attendedclasses in two years must submit a Student AdmissionForm in one of two ways:INTERNET: www.clcillinois.edu/applyconted.aspIN PERSON: At the Admissions and Records Office

Room B101on the Grayslake Campus

2. Obtain CLC ID Number and Create myLoginAllow two working days to process your admission formapplication. You will receive your CLC student ID number in the mail. Visitwww.clcillinois.edu/register to create your login.

3. Register for ClassesBy Internet at www.clcillinois.edu/registerWhen you are ready to select your classes, use the CLCClasses By Term. You must specify the semester andthen a subject, such as English, to view the classesavailable. To select a subject area click on themagnifying glass and then press the ‘Look Up’ button.When you find a specific class section you want, makenote of the four-digit class number.

You may register on the Web or in person in theAdmissions office, B101 at the Grayslake Campus, theStudent Services office at the Lakeshore Campus or themain office at the Southlake Educational Center.

Online Self-Service requires that you have createdmyLogin. Once you have logged in, use the menu ofoptions to add or drop classes, view your schedule, viewgrades or an unofficial transcript and use many otheroptions. When you add or drop a class, check for a'success' or 'error' message. Most errors are due toprerequisites not met or enrollment holds.

4. Pay Tuition and FeesTo avoid being dropped from classes for non-payment,you must pay in full or enroll in the college’s FACTSinstallment tuition payment plan by your due date.Check the amount of your bill online by logging intomyStudentCenter and selecting the “View, Pay or SetupFACTS Plan” link. Financial aid is not available forContinuing Education classes.

Where to Register• By Web from anywhere www.clcillinois.edu/register• Grayslake Campus

19351 West Washington Street, Grayslake• Lakeshore Campus

111 North Genesee Street, Waukegan• Southlake Campus

1120 South Milwaukee Avenue, Vernon Hills

Visit wpdi.clcillinois.eduor call (847) 543-2615 for information

Refund information:Students who withdraw from certificateprograms or series offered by ContinuingProfessional Development prior to the firstday of class will receive a 100% refund.Refunds for withdrawals after the first day ofclass, but within the first 15% of the class,will be applied by CPD minus the cost of anymaterials returned in less than new condition.

Payment InformationVisit wpdi.clcillinois.edu/registeror call (847) 543-2615 for information.SBDC students should call (847) 543-2033

Campus Maps and GeneralInformationVisit www.clcillinois.edu/aboutor call (847) 543-2615.

The Workforce and Professional DevelopmentInstitute (WPDI) is dedicated to meeting yourprofessional training needs.

• Client Solutions – customized training(847) 543-2615wpdi.clcillinois.edu/solutions

• Continuing Professional Development –open enrollment courses(847) 543-2615wpdi.clcillinois.edu/professional

• Judicial Services – community services(847) 543-2185 (courses)(847) 543-2100 (volunteering)wpdi.clcillinois.edu/judicial

• Illinois Procurement Technical AssistanceCenter – Government Contracting(847) 543-2025wpdi.clcillinois.edu/ptac

• Illinois Small Business DevelopmentCenter – Small Business(847) 543-2033wpdi.clcillinois.edu/sbdc

Follow WPDI

How to Register Register Now!Pre-registration is requiredfor all classes. Classes fillquickly so register early!

CLC Classes (USPS 014-085) is published by the College of Lake County,

with issues in April, July, September, November and February. Periodicals

postage paid at Grayslake, IL, with additional entries.

POSTMASTER: Send change of address to CLC Classes, College of Lake

County, 19351 West Washington Street, Grayslake, IL 60030-1198

November 2011 – Volume 17, No. 6

ECRWSS

RESIDENTIAL CUSTOMER


Reducing Operational Uncertainty:Confronting Market Turbulence

Join us for breakfast and a discussion on the reduction ofturbulence in the operations environment. Executives and shop floor managers can both take away techniques andprocesses to more effectively achieve cross-functional andsupply-chain integration. Pete Stonebraker, Ph.D., CFPIMwill focus on management efficiencies that can be implemented immediately when you return to work!

Friday, January 27, 2012 | 7:30 – 9:30 a.m.University Center Grayslake Campus

Cost: $29 (includes breakfast)To register or for more information, call (847) 543-2615Space is limited. Register before January 20 to guarantee a seat.

NEW! Forklift operator training

Forklift operators are needed in avariety of industries. This coursecombines formal classroominstruction, practical hands-ontraining and evaluation ofworkplace performance.

See page 2 for details.

Documents

WPDI Spring 2012 Class Schedule