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WWW.VALLEYRECORD.COM Snoqualmie Valley Record • June 22, 2011 • 9 Featured inside: Photo by Carol Ladwig Taking the lead Cori Pflug-Tilton is one of two female principals in Snoqualmie Valley schools. She shares thoughts on her career path, passions and role model—her sister. See page 11 Making a connection The Snoqualmie Valley Women in Business have helped inspire, change and lead the local professional community. Find out what inspires their involvement. See page 11 Breaking the glass ceiling As an insurance underwriter, Carol Waters was unafraid to speak truth to power. Today, the Snoqualmie resident helps hospital volunteers stay motivated. See page 15 Independent spirit Ruth Tolmasoff has dedicated more than 20 years of her life to helping seniors. Soon to retire, she looks back on her role as director of the Mount Si Senior Center. See page 13 A supplement to the Snoqualmie Valley Record A Salute to the Snoqualmie Valley’s in Business

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Page 1: WIB%202011

WWW.VALLEYRECORD.COM Snoqualmie Valley Record • June 22, 2011 • 9

Feat

ured

insid

e:

Photo by Carol Ladwig

Taking the leadCori Pflug-Tilton is one of two female principals in Snoqualmie Valley schools.She shares thoughts on her career path, passions and role model—her sister. See page 11

Making a connectionThe Snoqualmie Valley Women in Business have helped inspire, change and lead the local professional community.Find out what inspires their involvement. See page 11

Breaking the glass ceilingAs an insurance underwriter, Carol Waters was unafraid to speak truth to power. Today, the Snoqualmie resident helps hospital volunteers stay motivated. See page 15

Independent spirit Ruth Tolmasoff has dedicated more than 20 years of her life to helping seniors. Soon to retire, she looks back on her role as director of the Mount Si Senior Center. See page 13

A supplement to the Snoqualmie Valley Record

A Salute to the Snoqualmie Valley’s

in Business

Page 2: WIB%202011

www.valleyrecord.com10 • June 22, 2011 • Snoqualmie Valley Record

1407 Boalch Ave NW • North Bend425-888-2777

www.encompassnw.org

ENCOMPASS

Rochelle Clayton Strunk& Stacey Cepeda

Rochelle Clayton Strunk, director of community programs, and Stacey Cepeda, manager of community activities, exemplify the strong ties that the women and men (and children and families) of Encompass have with the communities of the Snoqualmie Valley, Issaquah, Sammamish and beyond. For 45 years, Encompass has ful� lled a unique mission: to nurture children, enrich families and inspire community.

Programs range from nationally accredited preschool, toddler groups, summer camps, early intervention and pediatric therapy to parenting classes, parent coaching, Family Nights and Childcare Co-op. Come visit us!!

497021

650 East North Bend Way • North Bend425-888-7108 • redoakretirement.com

RED OAK SENIOR HOUSING

Laureanne Wilbert

STANDING BY SENIORS THROUGH GOOD TIMES AND BAD

Voted Best Senior Care Provider in Snoqualmie Valley since 2004Created to blend the best attributes of the Paci� c Northwest, Red Oak Residence mixes local beauty, service and friendly companionship in order to offer a smaller, more personal

retirement community. Red Oak has 50 spacious independent living apartments, in a choice of studio, one-bedroom, and two-bedroom plans. In addition, assisted living is available. Stop by and take a tour!

495513

8032 Falls Ave. SE, Snoqualmie425-831-2357 • www.fallsbrew.com

SNOQUALMIE FALLS BREWING

Jaime Casady & Noel Yatteau

Jaime Casady has been the manager of the Snoqualmie Taproom for the past four years and has been assisted by Noel Yatteau for the past three years. During that time they have brought the taproom through many positive and exciting changes. The Brewery opened up a taproom in 2006 with a small menu and a walk up bar. Since then it has evolved into a fast paced, full service restaurant that also offers catering and is currently undergoing an expansion that will double it’s size and feature a banquet room which will be available for private parties.

Jaime and Noel have also both experienced big changes in their personal lives as well. Both have a young son, and both have spent the last few months pregnant. Noel had

a baby girl on March 2nd and Jaime is set to have another baby boy any day. They have created an environment where it is not unusual to see a group of dads with babies in tow sitting together, enjoying a beer while waiting for their wives. The taproom is a warm environment that is full of families, regulars and out of towners and is the heart of the Snoqualmie lifestyle for many of its patrons.

498837

131 East North Bend Way • North Bend425-888-8812 • www.cascadeoffi cesupply.net

CASCADE OFFICE SUPPLY

Stephanie Huber

I started this business with my dearest friend Frankie in 2000 and have been running it by myself since 2007. Retail business can be very rewarding and challenging. I have lived in this valley for 37 years and have seen so many changes and having a business in the valley is very much a big part of my life! I’m very much a people person and love the customers that shop my store! I � nd myself hearing stories and helping people all the time with their situations. I love it when people come in with a project that they need to do and I’m not only able to help them come up with a creative way to achieve their goals, but usually able to save them money with my creative ideas. I started the business with the

idea of needing the supplies in the valley and have gotten much more out of it than just that! I have learned much about myself, my own abilities, and much about business; it has kept my mind always wanting to � nd more things that I can add to it to make things better. Thanks to all my customers!

499138

4475 Tolt Avenue, Carnation • 425-333-4888 www.carnationcorners.com • www.valleyhomesandland.info

CARNATION CORNERS / VALLEY HOMES & LAND

Ann Estrin Wassink& Jane Hartwell

The Best of Both Worlds! In April of 2008 longtime friends Ann Estrin-Wassink and Jane Hartwell opened their Real Estate Of� ce, Valley Homes and Land, in the heart of Carnation. With over 20 years experience they specialize in residential homes, acreage and farms in the Snoqualmie Valley and surrounding areas. Ann and Jane are also the proud owners of Carnation Corners at the same location. They carry unique gifts, one of a kind handmade treasures and a smattering of antiques. They are also a gallery, featuring local art.

Stop by to say “Hello” any Wed-Sunday. With a warm and inviting atmosphere and ever changing inventory it is a magical destination!

498873

7725 Center Blvd. SE, Snoqualmie Ridge425-652-9321 • www.carolwrightrealestate.com

REMAX Integrity

Carol Wright

As a Managing Broker with over 19 years of experience in the real estate profession, I am dedicated to helping people � nd or sell their home. I offer exclusive Buyer’s and Seller’s representation, innovative marketing plans along with dual skills as a negotiator and as an accredited staging professional. To bring additional value and knowledge to my clients, I also recently obtained the C.R.S. (Certi� ed Residential Specialist) and C.D.P.E. (Certi� ed Distressed Property Expert) designations. As a 3rd generation Valley resident that has both

raised my family and worked in the Valley, I am committed to helping make this wonderful community a great place to live and call home.

498718

Women in Business

Page 3: WIB%202011

WWW.VALLEYRECORD.COM Snoqualmie Valley Record • June 22, 2011 • 11

43438 S.E. North Bend Way, North Bend425-941-8795 • www.joleneshair.com

JOLENE’S HAIR & SKIN CARE

Jolene Kelly

jolene’s is a place for you, a place for your hair and skin care needs, your body, mind and spirit needs. Bringing 10 years of experience, I strive to provide quality, personal care as

well as using the kindest products possible for you and your environment. jolene’s is also home to other fabulous practitioners offering; skin care, massage, hypnotherapy, aromatherapy, Reiki, and re� exology. Services are by appointment and can be obtained by email: [email protected] or phone: 425-941-8795.

497026

425-260-0282 • [email protected]

JUST B ART + DESIGN

Erica Becker Morin

Just B is a fun and innovative planning and design resource for your upcoming celebration. Whether you are hosting an intimate birthday party for ten, or a wedding for hundreds, you should be able to enjoy the event alongside your guests without worry, tasks or stress. Just B can help with every detail from inception to reception, or simply provide design support for those special little touches. As a

Graphic Designer, Illustrator, and Interior Designer, event work is the perfect marriage of my passions and skills. I look forward to helping you create an extraordinarily beautiful day.

498715

Women in Business

Women in Business celebrates third year as force for networking, change

BY CAROL LADWIGStaff Reporter

Ann Landry wrote a song for the occasion, and got Louise Wall and Nancy Wray to sing and dance backup, too. It was no surprise to the ladies assembled for the June meeting of Snoqualmie Valley Women in Business—they were used to Landry’s musical ways, and besides, it was a special day.

The event was the third anniversary—the song was a birthday song, and there was cake—of the organization, started by a handful of businesswomen dedicated to bring-ing personal and professional growth, community service, and networking opportunities to their fellow business-women.

“I was just looking at a picture (of the group) this morn-ing. There were only 14 people, and at least half of us are still members, and deeply involved,” said Carolyn Hunter, a co-treasurer on the SVWIB board.

Hunter, owner of Cascade Accounting in North Bend,

Local connection

As principal of Snoqualmie Elementary, Cori Pflug-Tilton

is ready for anythingBY CAROL LADWIG

Staff Reporter

Cori Pflug-Tilton likes to be pre-pared for whatever may come, and she has to be, as principal of Snoqualmie Elementary School.

“It’s a very dynamic place,” she said one morning during the last week of school. Students and staff were eager-ly anticipating Friday, and she was working on year-end staff reviews, but making time for any parent that knocked on her door.

“It’s not a problem when people show up to talk to you,” she said. “It’s an opportunity.”

Pflug-Tilton’s tendency to be ready for anything has served her well over the years. The elementary education degree that in 1982 she tacked onto her original German degree from Western Washington University—“I was tak-ing some education classes, because I thought that might be wonderful to teach,” she said—led her to realize that she really wanted to finish and earn her education degree. As a teacher, she decided to earn her principal cer-tificate, in case she wanted to some day become an administrator, and as a principal, she has used her own teach-ing and learning experience, particu-larly with languages, to help shape the curriculum offerings in the Snoqualmie Valley School District. Last year, she earned her superintendent’s certificate from Seattle University.

Luck and timing have also helped Pflug-Tilton on her career path. While student teaching at Sehome High School, the teacher she’d worked with went on maternity leave, and askedPflug-Tilton replace her.

“So I sort of fell into this great opportunity of teaching all advanced high school-level courses, and really enjoyed that,” she said.

After marrying fellow German

teacher Thomas Tilton of Mount Si High School, she moved to the dis-trict and couldn’t find a job teaching German, but taught it anyway.

At first, it was just an evening community class, for a few teach-ers and other community members who would soon be traveling with the high school German club and

Carol Ladwig/Staff Photo

Heather Ryan, left, with friend Debbie Peterman, shares expe-riences overcoming cancer with the Snoqualmie Valley Women in Business group on June 8. Now going into its third year, the women’s professional development organization hosts regular speakers and special events.

SEE BUSINESS, 17

Taking the lead

Seth Truscott/Staff Photo

Visiting the school’s plaza garden, Cori Pflug-Tilton, Snoqualmie Elementary Principal since 2002, has spent most of her adult teaching career in the Valley. Pflug-Tilton emphasises planning ahead, and sees her oldest sister, a retired social services employee, as her role model. One thing most people may not know about her: she plays in a German folk music band.

SEE PRINCIPAL, 17

Page 4: WIB%202011

www.valleyrecord.com12 • June 22, 2011 • Snoqualmie Valley Record

36010 NE 80th Street • Carnation425-333-4295 • www.tworiversyoga.com

TWO RIVERS YOGA & MASSAGE

Kelley Rush

A resident of the valley for more than 25 years, Kelley opened Carnation’s Two Rivers Yoga & Massage in 2001. It was Yoga, the strong support of family and our community that has helped

her heal and � nd a grounding center from chronic back pain, a heart condition and more recently her journey through Breast Cancer.

Whether you are a beginner or an advanced student, Two Rivers Yoga & Massage offers a wide variety of classes and workshops, 6 days a week, in a BEAUTIFUL retreat setting on the Tolt River. Are you looking for more balance in your life? Come Join us!!

498714

421 Main Ave S, PO Box 372 • North Bend425-888-0867

KELLY GARWOOD DDS

Kelly Garwood

Kelly R. Garwood provides general dentistry for children and adults. I have a wonderful staff of women who provide gentle dental care in a relaxed environment. Our goal is to educate our patients and provide the best dental services to maintain their oral health.

498768

Our Staff:Dr. Garwood

Tara & Helen – Dental AssistantsElsa & Kay – HygienistsSally – Of� ce Manager

Cindy - Front Desk

32020 SE 40th St, Fall City425.222.7220 • www.svah.com

e-mail: [email protected]

SNOQUALMIE VALLEY ANIMAL HOSPITAL

Teri Weronko, DVM

Animals have always been my passion. Whether operating on the tigers at Cougar Mountain Zoo, wrestling camels on one of my wonderful international veterinary trips with World Vets, or working here in the Valley on many beloved pets, my every moment is � lled with stories of my animal patients and the incredible people who own them. Their illnesses, and recoveries, their struggles and triumphs. My travels have taught me how lucky I am to do the work that I love here in this Valley with all of you fun and loving pet owners and friends. Here at Snoqualmie Valley Animal Hospital in Fall City, we are looking

forward to an exciting year as we expand our focus to combine cutting edge medicine and surgery with the ancient wisdoms of alternative medicine possibilities. 1% of all hospital proceeds go towards supporting our work with the non-pro� t veterinary aid organization ‘World Vets’.Not to hurt our humble animal brothers is our � rst duty to them, but to stop there is not enough. We have a higher mission - to be of service to them wherever they require it. - St. Francis

498716

43438 S.E. North Bend Way, North Bend425-941-8795 • www.joleneshair.com

JOLENE’S HAIR & SKIN CARE

Erika K. Brown

Come in and relax, rejuvenate and unwind with Erika Brown, Esthetician at Jolene’s Hair and Skin Care. Erika has over nineteen years in the Beauty and Spa Industry and has worked as a

licensed Esthetician for the past four years. Her specialties include facials - customized to your skin care needs, all facial and body waxing - including Brazilian wax and makeup artistry. Please book your appointment today to get ready for summer. To schedule call 425.941.8795 or email Erika @ [email protected] by appointment only.

498713

38625 SE King Street • Snoqualmie 425-888-3030 ext. 203 • www.trainmuseum.org

NORTHWEST RAILWAY MUSEUM

Jessie Cunningham & Sue Van Gerpen

It isn’t all about just trains at the Northwest Railway Museum. An array of programs, events and services are provided by Jessie Cunningham: Educator and Volunteer Manager and Sue Van Gerpen: Marketing and Special Events Manager (Pictured).

Also keeping the museum chugging along under full steam are fellow staffers Melanie Farrar: Member Services and Acquisitions, Cristy Lake: Volunteer Consulting, Carly Jo Jellyman: Collection Care, Kris Hoydal: Bookkeeping, and Jennifer Youngman: web-based Marketing, and

Traci Smith: Ticket Agent. Wearing many hats, these versatile ladies are also in charge of fundraising, ticket selling and train crew scheduling.

497031

425-888-4678Corner of Park & Main in North Bend

HUXDOTTER COFFEE

Tanya Boyle

Huxdotter has been in business for 17 years. I have owned it six years. At Huxdotter’s we make great coffee and great friends. I love owning the shop, the staff and people of the Valley makes coming to work everyday so much fun. We have a variety of beverages from espressos, smoothies, frappies, teas, italian soda, and we even have breakfast bakery items. Staff: Andrea, Carrie, Johanna, Kristina, Nikole, Shannon, Tami, and Tawn

MORE THEN JUST GREAT COFFEE...#1 IN THE VALLEY

498938

Women in Business

Page 5: WIB%202011

WWW.VALLEYRECORD.COM Snoqualmie Valley Record • June 22, 2011 • 13

102 West North Bend Way • North Bend206-604-3884 • www.cookreservices.com

COOK REAL ESTATE

Karin Ayling

As your REALTOR, my focus is to successfully achieve your goals - whether it is to purchase your dream home, sell an existing property or locate an investment property. Buying and selling a home is one of the biggest events in your life. As part of the Cook Real Estate Team, I can and will put my resources, experience and my expertise to work for you. I pride myself on my ethics, integrity and customer service. I treat each transaction as if it were my own. I am detail oriented and know that addressing the needs & concerns of my clients in a timely way is the most direct way of assuring a smooth & successful transaction. I provide my clients with the information they need and ongoing communication throughout the entire buying or selling process. I have lived in the area my entire life, growing up in Renton/Issaquah, and then remaining in the area living in down town Seattle, Kent, Maple Valley and now North Bend. My mother, Carole Sattler has been a Real Estate Sales Associate for 35 years so

you could say it is in the blood.It is my goal to help you realize an extremely positive and enjoyable Real Estate experience. Your satisfaction is very important to me. Please feel free to contact me with any real estate questions you have.

467549

35501 SE Douglas Street • Snoqualmie425-396-1410 • www.snoqualmieridgestorage.com

MANAGER - SNOQUALMIE RIDGE STORAGE

Leslie Cranwill

I love that I can use my 20+ years of customer service experience to help people simplify their lives. Living and working in the community gives me a unique perspective on what our customers need and keeping things easy for them is key. Snoqualmie Ridge Storage is your “One-Stop Shop” for Storage, U-Haul trucks, trailers, vans, moving supplies & UPS shipping/receiving. We’re fully equipped to handle all your residential and commercial needs with over 25 storage sizes, state of the art security and “Five Star” service. For an extra-special “out of the box” experience Snoqualmie Ridge Storage can’t be beat! Come

in and let us help you simplify your move. Let help you decide what size storage unit best suits your needs. Call us today about our move-in specials!

497029

425-396-1410

*Restrictions, terms, and limitations apply. Contact us for details.

www.snoqualmieridgestorage.com

When you rent space from us this month we will pick up your storage goods & boxes and unload them into your new Snoqualmie Ridge Storage space FREE. No Charge!*

Spring CleaningStorage Special!

Spring CleaningStorage Special

5 x 5 unit for only $35!

*Call for details on this offer.

425-396-1410

$355 x 5 unit

Call For Details

• The Right Equipment At The Lowest Cost®• One-Way & In-Town®• New Models, Automatics, AC• Only U-HAUL Moving Vans Have the Lowest Decks and Gentle-Ride Suspensions™

7331 Silent Creek Avenue Southeast • Snoqualmie425-442-6788 • www.clearydesignstudio.com

CLEARY DESIGN STUDIO, LLC

Debbi Cleary

Cleary Design Studio specializes in residential architecture: remodels, additions, new construction and outdoor living spaces. Debbi Cleary, owner, received a Bachelor of Architecture from WSU in 1997. Since then, she has designed homes for prominent northwest builders and award winning residential architects. In 2006, she established Cleary Design Studio, LLC.

“Outdoor Living Spaces are my passion. A garden, an escape, a barbeque with friends, a play space, a cozy spot by the � re, fresh air... If you are in

need of enjoying the outdoors year round, please take a look at my website and then call to schedule a free consultation.”

497535

Interior Design for your [email protected] - 425-445-9019

BRADEN DESIGN

Deborah McGrath

Braden Design offers a wide variety of home interior design options for any space focusing on your unique style and taste. By building a relationship with the homeowner we can turn your ideas and needs into a perfect � t for your lifestyle. Elegant, understated and in harmony with the architecture best describes the design approach. We begin the process by exploring your preferences and applying our design expertise to create a pleasing and expressive environment. Working together we balance color, light, texture, furnishings and art in a way that is comfortable to you. Interior design is my passion and I look forward to sharing my knowledge with you. Our services include: � oor plan review, design and color consultation, selection, purchase and installation of furnishings, fabrics, � ooring, wall coverings, window treatments,

custom decorative art and accessories. We also specialize in re-designing your home using your existing furniture and accessories or selecting new furnishings and accessories

that best compliment existing room designs. We professionally stage “for sale” property and have access to the Seattle Design Center showrooms.

498835

Women in Business

Mount Si Senior Center’s departing director Ruth Tolmasoff

serves elders for 21 yearsBY CAROL LADWIG

Staff Reporter

In the late 1980s, Ruth Tolmasoff had “the fun job,” planning activities and events for the Mount Si Senior Center. She was often busy decorating for a party or other festivi-ties when her children stopped by, so they began to wonder about their mom’s job.

“They would come in and ask me if people paid me to do that,” Tolmasoff recalled.

In 1990, though, she made the transition from program coordinator to center direc-tor, and a month later, a flood left the center building with 18 inches of water standing inside. A multi-year project to raise the building started almost immediately, and for

the next 9 to 12 months, most of the build-ing had no floor covering.

It might have seemed like the fun was over, but it was actually just beginning. While the repairs and cleanup were completed, “every-one just kind of kept their sense of humor,” Tolmasoff said. Staff members, volunteers and clients all demonstrated the same spirit that sparked the creation and growth of the senior center over the years. “This is the best job in the world, really,” she said.

Tolmasoff is in her busy office, talking about her past work with the senior center, and looking ahead to her retirement in a few months time. She has been the direc-tor of the center since October, 1990, and has seen several very successful programs either launched or expanded on her watch, furthering the mission of the center to help seniors maintain their independence.

Snoqualmie Valley Transportation is a great example.

“The senior center always was about transportation, getting seniors back and forth,” Tolmasoff said, but she saw that “there were many, many other people in the community that had the same needs for transportation that the seniors did.” With a government grant, the senior center launched Snoqualmie Valley Transportation in 2003 with one bus, running 12-hour days. A partnership with the Snoqualmie Tribe a few years later allowed the program to expand to six buses today, but there is still more demand, so Tolmasoff plans to have a consultant review the program and make some efficiency recommendations.

“We also have our own nutrition program now, which is huge for us,” she said. Another grant enabled the center to hire its own cook, develop menus, and move away from the “institutional” heat-and-serve meals they had been providing.

The lunch program intends to provide a third of the calories the typical 70 year-old man needs in a day, and Tolmasoff said

Independent spirit

Carol Ladwig/Staff Photo

Director at Mount Si Senior Center for two decades, Ruth Tolmasoff has accomplished a lot in that time, with the help of her board, staff and community volunteers. “This is the best job in the world, really,” she says. SEE SPIRIT, 20

Page 6: WIB%202011

www.valleyrecord.com14 • June 22, 2011 • Snoqualmie Valley Record

301 W. North Bend Way • North Bend425-888-3896 • www.johnlscott.com/northbend

JOHN L. SCOTT-NORTH BEND

Monica Antone

As a Northwest native and resident of the Snoqualmie Valley for many years I have appreciated the unmatched natural beauty of our area, the ease of access to countless recreational opportunities and the bene� ts of living and raising a family in our growing bedroom community. My husband, Tom, and I owned and operated our real estate company in North Bend for over 30 years. In 2010, we transitioned out of ownership but have been able to continue to work for John L Scott in the same location in North Bend. I was grateful to have been selected as the ‘Best Agent of the Valley” in 2010. I was honored to have been selected as a Five-Star Real Estate Agent two years in a row, appearing in the December, “Best of 2009 and 2010” issues of the Seattle Magazine having been chosen for overall satisfaction of services. Experience, knowledge of the area and a commitment to ongoing education to stay

abreast of our ever-changing and challenging industry enables me to best serve my clients. Customer satisfaction is � rst and foremost and it has been a privilege to have assisted so many with their real estate needs over the years.

498185

33410 S.E. Redmond-Fall City Rd.,Fall City • 425-222-5112 425-417-8302 (Linda) [email protected] (Carol) [email protected]

RIVERVIEW REALTY, LLC

Carol Stevens & Linda Stevens

Linda Stevens & Carol Stevens, together with their husbands Jim & Gene, work with extreme integrity and diligence in helping clients with their real estate needs. Linda & Jim are the owners of RiverView Realty, Jim is the Managing Broker. For four years now, their of� ce has been located in the Hauglie Professional Building in Fall City along with the Sno Falls Credit Union and the Farmers Insurance Agency. With a combined 199 years of Snoqualmie Valley living experience, the Stevens truly enjoy helping both buyers & sellers in our Valley but certainly don’t limit their business geographically. Locations of their sales & listings include as far North as Everett ~ as far South as Elma ~ as

far East as Moses Lake ~ & as far West as Seattle. GIVE RIVERVIEW REALTY A CALL! Allow them to build a comfortable & professional relationship with you while meeting your real estate needs & goals.

497028

Designated Broker, Realtor®, SFR425-888-8245 • www.DebbieBuffelen.com

BETTER PROPERTIES REAL ESTATE

Debbie Buffelen

Pledge to Clients: As owner of Better Properties Real Estate Snoqualmie Valley, I work as our Team Manager, and Trainer helping our Realtors to realize their true potential and accomplish more than they thought they could. Our of� ce is built on hard-work, high energy, professionalism and team work. It has been my dream to own a company that makes a difference, and has an impact on our community. I work as an Designated Broker/Realtor/SFR also to provide continued service to my many past clients, and to keep on top of market standards and conditions. My Clients have come to depend on me to

help them with all their Real Estate needs and questions any time. I have a passion for Real Estate, and helping people realize their dreams, whether they are investing in Real Estate or choosing it for their career.

497657

425-888-0781 • www.chevyoutlet.com106 Main Street, North Bend

CHAPLINS NORTH BEND CHEVROLET

Michelle Protzman

Michelle started 25 years ago as a lot attendant for a big Chevrolet dealership. She realized how cold winters can be, and went inside for an accounting job at the dealership. Once there, she missed being with the customers, so she went into finance and sales. This enabled her to do a more well-rounded job and give the service the customer deserves.

Every day is a different, because I get to meet different people. My years of experience allows me to cater to each individual’s needs. So stop by and say ‘Hi’.

498180

125 E North Bend Way • North Bend • 425-292-9643http://snoqualmievalley.thecleaningauthority.com

THE CLEANING AUTHORITY

Stephanie McMahon

Stephanie McMahon, lifelong Snoqualmie Valley resident, and her husband, Paul, are local owners of The Cleaning Authority, a family-owned residential cleaning service. They are very involved in their family, community, church and charities. With their house cleaning business they take pride in quality, service, communication with customers and their professional house cleaning staff. At The Cleaning Authority of Snoqualmie Valley, they work very hard to provide a professional residential cleaning service at a fair price. All of their professional housecleaners are full-time employees and all payroll taxes are paid; as well as, workers compensation and liability insurance covered. The Cleaning Authority provides all the environmentally-responsible cleaning supplies needed to clean your most prized

possession - your home. They are committed to using Green Seal Certi� ed® chemicals and HEPA � ltration vacuums throughout your home. MSDS sheets are available for any customer wishing additional information on their products. Training, supervision, inspections and quality management are the keys to their success and satisfaction is guaranteed on every clean! For a free estimate and a chance to win a free housecleaning for a year, visit them online at http://snoqualmievalley.thecleaningauthority.com.

498928

5011 Lake Alice Rd. SE • Fall City425-222-7390 • www.cedarsmontessori.org

CEDARS MONTESSORI

Marci Sanders

Celebrating our 10 year Anniversary under current Management and 30 Years in Fall City!

Our Early Learning Program is for Children ages 2 1/2 to 6 and runs from 9 to 12 Monday through Friday with Three or Five Day options.

We offer Individual Academic Plans, Phonetic Reading and Tactile Mathematics, Parent Community Development, Annual Field Trips and Special Parent Events, Park-like Natural Environment, Three Year Age Grouping Advantage, Early Learning and Pre-K Education, Low Teacher to Student Ratio, Montessori Lunch Program, and 3 Year Curriculum Series just to name a few!

Helping your child ful� ll their potential is our main objective through careful observation and acute guidance. We work to assure your child’s academic goals

are met and focus on their emotional and physical development to ensure the development of the whole child.

497020

Important Phone Numbers

If you are considering buying or selling a home, please call me. I would appreciate the opportunity of assisting you with your next real estate purchase and/or sale.Jan Schilke, Real Estate Broker425 222-6770 • www.ccproperty.com

CASCADE CREST PROPERTIES, LLC

☼ Teaching Children Ages 2 ½ to 6 Years Old ☼ Great Ratio of 1 Teacher to Every 7 Students☼ Convenient Location and Natural Setting☼ Half Day Program

425-222-7390 ☼ www.cedarsmontessori.org

☼☼ Teaching Children

Cedars Montessori Education to Last a Lifetime!

Cascade CrestProperties

• 425 222-6770

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SPECIALS

SEE WEB

SPECIALS

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Women in Business

Page 7: WIB%202011

WWW.VALLEYRECORD.COM Snoqualmie Valley Record • June 22, 2011 • 15

7726 Center Blvd. S.E. Suit 230 • Snoqualmie425-831-1120 • Mon - Fri | 9 am - 5 pm

www.snoqualmiehospital.org

SNOQUALMIE RIDGE WOMEN’S CLINIC

Roxanne Spring, CNM, ARNPMacy Fox, DO

We provide a unique approach that blends the specialties of Obstetrics and Gynecology with Nurse Midwifery. Our patients are women at every transition in life, from teens to menopause. We provide annual exams, family planning, maternity and post-partum services in our of� ce. We also treat a wide-range of gynecological problems, and offer many well-known

procedures including NovaSure. Our team provides care during birth and performs surgery at Overlake Hospital Medical Center.

498331

horizonlineweb.com • North Bend, WA425.888.4887 (425.888.HTTP)

HORIZONONLINE WEB DESIGN, LLC

Shelly Becker

Hi! I’m Shelly, long time resident of North Bend and Owner of Horizonline Web Design. After accumulating over 20 years of professional experience designing, programming, and building websites, I came to the realization that the best place to work is my own backyard. Horizonline Web Design specializes in all things web for small business. Whether you need a new site built or just want some advice, coaching, or ideas for an existing site,

give me a call for a free consultation.

498329Web Design | Programming | SEO | Content | Video

web design LLC

horizonline Local. Affordable. Personal.

Valley Hospital’s Volunteer Coordinator Carol Waters shares

life lessons of boldness, honestyBY SETH TRUSCOTT

Editor

Carol Waters was in her early 30s—expe-rienced, self-confident and unafraid to tell truth to power.

So when the chairman of the board of her insurance company told the gathered office about some supposed gains by women in the corporation, Waters told him he was wrong, fully expecting to be fired. The result changed her life.

Meet Carol WatersToday the volunteer program coordinator

for Snoqualmie Valley Hospital, Waters is a relatively recent Valley arrival. She moved to Snoqualmie from Kirkland five years ago with husband Jeff, drawn in large part due to their membership in the Snoqualmie Ridge TPC golf club.

Waters was born a Texan, moving to the Northwest after her father bought a company in San Francisco, followed by her mother insisting on a Washington education.

Out of high school, she became a marine insurance underwriter before going to college at 26, studying business and communications at the University of Washington.

In the 1980s, Waters was an employee of Pacific Indemnity Insurance Co. of Short Hills, New Jersey. One day, the chairman of the board,

Bill Chubb, came to meet with employees. In the conference room, in front of the whole office, Chubb mentioned how women were moving into branch management positions.

“I challenged him,” said Waters. She knew that the chairman had been misinformed, and wasn’t shy about saying so, despite the ire of her managers.

The next day, Waters was called into the board room. She expected the worst.

“I thought, if I was going to be fired, I was going to go down in flames,” she said. “I wasn’t a young girl. I had been in business. I knew I was right.”

Inside, she met the chairman, who admitted she was right.

“We had a chat about management,” she said. Waters told him that, ultimately, it was the boss’s responsibility to ensure that he is told the truth.

Chubb offered her a job at company head-quarters. Waters turned it down for a chance to become the company’s first female branch

manager, responsible for the state of Florida.

“I did break the glass ceiling,” she said.

There was a catch, though. Waters did end up working directly for Chubb, too, as a special troubleshooter. She flew around the country, reining in recalcitrant managers who would refuse to toe the com-pany line.

“If he ran into a problem, my job was to turn it around,” she said. “I was very lucky.”

Waters never had to fire any-body. Her subtle threat to rec-

ommend the managers for a promotion to the Detroit office usually did the trick.

“I’d say, ‘This is a really nice view,” she said. “‘But I think you’re ready for a bigger challenge.’”

“There would be a long pause,” she said. “Almost without fail, there would be, ‘How soon do I need to start this new program?”

The managers she was talking to were usually men in their mid-to-late 30s, going places, with a lot to lose. Waters simply had to remind them of the need to be team players.

Back in businessShe eventually took a leave to get married.“I did the whole dogs, cats, kids routine,”

she said. Waters is now married to her second husband, Jeff.

Carol and Jeff were friends for years before their marriage. With four grown children— two apiece—and now grandchildren, their is a close extended family.

“His kids are my kids, my kids are his kids.Following parenthood, Waters went back

into the workforce, became general manager of a regional insurance brokerage. When that busi-ness sold, she started her own company, train-ing business owners how to cold call, or make unsolicited sales calls, and develop leads.

Breaking the glass ceiling

Seth Truscott/Staff Photo

Carol Waters overlooks Snoqualmie Valley Hospital. A former company president who broke the glass ceiling, Waters is Volunteer Coordinator for the hospital.

Women in Business

“Got a problem? Go to the top. It doesn’t do any good to

complain to the janitor about

what happens in management”

Carol Waters

SEE CEILING, 20

Page 8: WIB%202011

www.valleyrecord.com16 • June 22, 2011 • Snoqualmie Valley Record

425-831-7707 • [email protected] www.mtsiburg.com • Skype: karen.j.granger

MT SI BURG

Karen J. Granger

“I love Mount Si! Where can I � nd locally made goods? Where can I bike? Hike? Walk? Park my RV? What’s the history of the area? How about a good place to eat? Where can I stay? What’s the culture like? “

Mount Si attracts 150,000+ visitors annually. These folks are attracted to our mountain town and the people and businesses who reside here. I know. I answered these questions and more at the chamber of commerce site in

North Bend’s Railroad Depot.

And they became the inspiration for Mt Si Burg ~ an online site featuring local peeps, easy peasy healthy eaties, inviting “can-versations,” and promoting all things North Bend ~ because it’s easy to get here, and hard to leave.

498712

425.838.3932 • [email protected] in the Premium Outlets in North Bend

MT SI BOARD & SKATE

Robin Roettger

With 14 years in business and living in the valley for over 16 years, Robin Roettger-sole owner of MT. SI Board & Skate has been leading the way for your snowboard, ski, skateboard and summer needs.Living and working in the valley has been a delight. I enjoy giving great customer service to all my shopper’s, while watching my company stay consistant in these tough economic times. I also appreciate giving back to the valley whether its in donating for an auction, or giving of my time.Our business specializes in quality 1st grade product, that comes attached with excellent customer service and industry warranties.Sign up today for a seasonal ski or snowboard package starting at $119 for next winter.

CONSIGNMENT: Drop off your used summer or winter items. Anything from skis to bikes to rollerblades, including sunglasses and clothing, etc. We will sell it for you and you will receive CASH!! OPEN DAILY.Come by and visit Levi. He “sometimes” takes a nap on the job!!

498875

Snoqualmie Ridge | Eastside | North Bendwww.genevieveruth.com

GENEVIEVE RUTH PHOTOGRAPHY

Genevieve Gunderson

A Northwest native, Genevieve Ruth is a vibrant, local photographer whose diverse background in the graphic arts, hair/makeup styling and modeling industries, has given her a unique edge, adding incomparable value for her clients. Expect dynamite pin-up calendars, stunning modeling portfolios, touching family portraits, awesome senior pictures, and gorgeous wedding albums. Genevieve’s fun personality allows others to feel both comfortable and con� dent behind the lens, and every image that leaves her studio is hand-crafted

to perfection. Inquire online about scheduling a session today as the summer books � ll up quickly!

497022

425.417.8261 • North Bendwww.cedarfallsautomotive.com

CEDAR FALLS AUTOMOTIVE

Michelle Reaves

When that warning light starts blinking on your dashboard, Call Michelle. When you notice an odd smell coming from your car’s engine after you park it, just call. Cedar Falls Automotive Owner/Manager Michelle Reaves runs every aspect of the family owned automotive repair and service business except turning the wrenches...and sometimes she even does that too! Since 2009, Michelle and her staff’s only goal is to make your automobile run smoother and make your life a little easier. When all you need is an oil change or an entire engine replaced, Cedar Falls’ highly skilled technicians offer

comprehensive knowledge and experience, and provide you with the very best in automotive service at the best rates - all without wasting your precious time. Just minutes from downtown North Bend, Cedar Falls Automotive is your best local source for professional, reliable and affordable automotive service and repair. Call today!

498711

“Not only is the work Ken and Michelle Reaves at Cedar Falls Automotive do reasonable, timely and excellent....they are amazing. I continue to recommend Cedar Falls Automotive to anyone who will listen”. - Denise Paulette, Snoqualmie

Cedar Falls AutomotiveASE Certified Import &

Domestic Vehicle Service and Repairand Repair

www.cedarfallsautomotive.com

211 Main Avenue N. • 425-888-1211http://northbendwa.gov

CITY OF NORTH BEND

Gina Estep Cheryl Proffi tt • Susie Oppedal

North Bend’s management team includes three women with plenty of municipal business savvy. Gina Estep, the Community and Economic Development Director, is also responsible for the new branding campaign and block party, together with this summer’s new event, the Warrior Dash.

Cheryl Prof� tt, the former City Clerk, is the new Director of Administrative Services overseeing the Clerk and Finance Departments. In addition, Cheryl manages North Bend TV and leads the team responsible for the updated City web site scheduled for debut this summer.

Susie Oppedal, the new City Clerk, has been with the City since 2007 and was the former Deputy Clerk. Susie brings with her years of administrative experience.

North Bend is extremely fortunate to have these talented women in municipal leadership positions.

498344

4573 Tolt Avenue - Carnation425-333-LAZY - www.lazyks.com

LAZY K’S PIZZA AND PASTA

Kirsten Burt

Lazy K’s Pizza and Pasta located in Carnation is owned by Kirsten Burt originally of Madame K’s fame in Ballard. Kirsten opened Lazy K’s three years ago after a long search for the perfect building to lay down new roots. Although the theme of Lazy K’s is different from her original concept, Lazy K’s has the same fabulous food that made her restaurant an institution in Seattle. Kirsten’s love of a theme helped create the vibe of her version of a honkytonk and she took pieces of restaurants she has discovered over the years to make Lazy

K’s a cozy spot in Carnation. Having a fabulous restaurant full of amazing guests and staff (extended family) and a happy vibe are the fuel that brings her happiness. Come check out Lazy K’s and see why people from all over the Eastside make the drive to Carnation for great food, scrumptious cowpie’s (featured in January Seattle Magazine) and a bit of sass. Open Tuesday-Friday at 4 and Sat at 1pm.

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Women in Business

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www.valleyrecord.com Snoqualmie Valley Record • June 22, 2011 • 17

425-443-1609Snoqualmie Ridge

SOLE REVIVAL REFLEXOLOGY

Sheri Payne

My interest in health, nutrition and alternative therapy and love of Re� exology led me to explore the � eld of Re� exology for work. After receiving my mastery certi� cate from Seattle Re� exology and Massage Center and becoming a Board Certi� ed Re� exologist, I have worked with clients suffering from varied medical conditions. I believe strongly in the body’s ability to heal itself. I help facilitate that healing energy. It is a passion in my life to make people aware of the bene� ts of re� exology because I have been humbled by my own pain and love to assist others in

relieving their pain.Re� exologists view the feet and hands as a mirror image of the body. By applying technique a re� exologist can break up patterns of stress in other parts of the body. Sensitive, trained hands can detect imbalances in the feet. By working on these areas of the feet, the re� exologist can release blockages and restore the free � ow of energy to the whole body. The goal of re� exology is to re-educate, re-pattern and re-condition the nerves through the neural/electrical system of the body.

498317

33511 SE Redmond-Fall City Rd. • Fall City425-222-0836

EXCEPTIONAL REAL ESTATE GROUP, LLC

Julie Nutley & Kelli Bybee

Owner Julie Nutley has been working in the Valley for over 35 years. Julie also formerly worked in her family’s business: Wells Nurseries in Bellevue and Fall City. Now to be Ralph Wells Landscaping. In 2007, Julie established Exceptional Real Estate Group, a company that strives to satisfy its clients real estate needs with honesty and integrity in a community that Julie has grown to love. Sales Agent Kelli Bybee is Julie’s partner in real estate. Kelli is a longtime Valley resident and daughter of Bybee-Nims Blueberry Farm/wedding venue. Both work extremely hard to provide their clients with exceptional services so that they may achieve their real estate goals and dreams. This mission is shared by all the valued agents of Exceptional Real Estate Group: Lisamarie Emery, Greg Romanoff, Melanie

Jarrett and the company’s broker, Susan Will. Julie and Kelli and their professional colleagues invite the community to experience their exceptional real estate services.

497034

Complete Secretarial/Virtual Assistance33623 SE Redmond Fall City Rd.

425-222-6224 [email protected]

CREATIVE BUSINESS ADVANTAGE

Christine Johnson

Christine brought her professional, executive level experience to open her business in Fall City over seven years ago. Her extensive background provided her the opportunity to sharpen and hone her skills to provide the very best in service to her clients.Creative Business Advantage offers administrative and secretarial services to small businesses as well as private individuals. Notary Services, bookkeeping, resumes, desktop publishing; personal assistance and project management are just a few of the tasks performed by her of� ce. Whether you need 5 hours of support a week or 5 hours of

support a month, immediate positive changes can be realized with her help in performing your administrative needs.

497035

472 East North Bend Way • North Bend425-292-9880 • www.ignitedanceandyoga.com

IGNITE DANCE & YOGA

Katie Black

Katie Black, Owner and Director of IGNITE Dance & Yoga, brings over 11 years of teaching experience, 8 years as a professional dancer, and world recognized Yoga Alliance certi� cation to the Valley. Open just under ten months, IGNITE Dance & Yoga is a dream come true for Katie. Helping people reach their potential and follow their dreams, is what drives Katie. IGNITE is not only a place to get the highest level of dance and yoga education, but a place to grow personally, meet new people, and make life-long friends. On June 11th, 134 youth and adult dancers (ages 2-72) celebrated their achievements, performing on stage in IGNITE’s � rst annual recital! The adult program at IGNITE has almost doubled, adding more yoga, more dance, improv,

pilates, Burn Barre, and ZUMBA! Katie is looking forward to a summer of outdoor yoga, dance days, and new construction (IGNITE is opening a third room in September)! Katie, and her husband Gavin, feel blessed to be a part of the Snoqualmie Valley community, and look forward to many more memories together!

498328

wanted to know some basics of the language. Later, after she was hired as a sixth grade teacher at Snoqualmie Elementary, “I got to pilot a program and teach the kids German, within my day.”

The “total physical response” method she used to teach sixth graders German focused on objects and actions first, grammar later.

“Foreign language teach-ing is just like learning your first language, where we learn through commands, we learn from objects, from seeing things,” she explained. “Then later, we learn to produce the sound. First we understand, then we produce, then we read, and then we write.

When Pflug-Tilton was

ready to explore more leader-ship opportunities, she applied for an assistant principal posi-tion at Opstad Elementary, where she served for two years as assistant principal, and another two as interim principal. She enjoyed the work, but wanted to spend more time with her 3 year-old son, Paul, so she began look-ing for a part-time position. She found a job-share with Kirk Dunckel, then doing his principal internship at Chief Kanim Middle School and stayed for two years, before going on “special assignment.”

For the next three years, Pflug-Tilton worked part time, with staff members in every school building, to develop a curriculum framework that schools could use to meet state learning requirements.

“I learned a lot about cur-

riculum and instruction,” she said. “It strengthened my abili-ties when I came back... I felt a lot more confident about what we would do in our building.”

She chose administration over teaching when she went back to work as principal of Snoqualmie Elementary in 2002, because she said she realized that “the principal-ship had kind of the best of all worlds, because you’re with the kids, but you’re also work-ing with adults.”

Pflug-Tilton is comfortable in her principal’s chair, and knows that she belongs there.

“I’ve realized what really drives me are relationships, with kids, with adults, and this is the perfect setting in terms of making some impact, influencing, but also learning,” she said. “You learn every day from kids.”

said she joined the group when it was still just an idea from her client, Leslie Williams.

In three years, the group has gained nearly 100 members, from North Bend, Snoqualmie, Fall City, Carnation, Duvall, and cities outside the Valley, too.

“I work out of my home in Fall City,” said esthetician Rosie Lynch, “and this is a great place to come and meet other women. Jolynn, who is a great networker, told me about it, and she lives in Auburn!”

Jolynn Hohnstein does live in Auburn, but as a credit card processor, she’s active in business-women organizations throughout the area, and she recognizes an opportunity when it comes up. “The reason I found out about (SVWIB) is Kim Arellano is one of my clients,” she said. Arellano is the SVWIB President this year, so Hohnstein knew she had to “check it out!” Since joining, she says, “I find a great sense of community here.”

That sense is strengthened at the group’s monthly luncheons, where guest speakers talk about ways to grow, manage and market your

business, and about social responsibility, leader-ship, and friendships. There is always a winner of an “Attagirl” Award, and this month, there were two—Arellano, who successfully completed her Master’s Degree earlier this year while continu-ing to wear all of her other community and family hats, and Mary Miller, best friend of guest speaker Heather Ryan. Ryan gave a tearful but inspiring talk about how and why she survived breast cancer, with the help of her community and friends, and detailed the many, many ways that Miller supported her.

Friendship and support are plentiful, but not the only reason the club is growing. Each meet-ing includes pitches by members about their products or services, and a regular half-hour of pure networking. If you’ve ever doubted the power of personal networking, Hunter can set you straight.

“I get all of my business from referrals,” she said. Networking opportunities in the Valley are not broadly available Hunter added, and not all of the organizations appeal.

For her, SVWIB is ideal. “Not only are there business opportunities, but these girls are a lot of fun!”

BUSINESS FROM 11PRINCIPAL FROM 11

Women in Business

Page 10: WIB%202011

www.valleyrecord.com18 • June 22, 2011 • Snoqualmie Valley Record

Insurance Agent/Owner425-292-0004 • www.bakerig.com

BAKER INSURANCE GROUP

Theresa Baker

When talking with Theresa Baker, you’ll � nd her quick to discuss the responsibility she feels towards her insurance clients. Says Baker, “I enjoy helping people achieve peace of mind with their insurance. I think that’s the secret to my success; loving what you do is important.” Theresa has been an insurance agent for over twenty-three years and has lived in The Snoqualmie Valley for nine of those years. Baker is committed to the education, protection and achievement of her clients’ insurance goals. “That is what I would want an insurance agent to do for me,” and why she formed Baker Insurance Group. In addition to helping her clients with their life, health, long term care and disability insurance, she is a member of the Snoqualmie Valley Women in Business Group and the Chamber. You can follow her on Twitter (@bakerig), fan her on Facebook

(Baker Insurance Group) and connect with her on LinkedIn (Theresa Baker).

498324

Proud to be aWibbie

425-888-9790www.arellanoconsulting.com

WALK THE TALK 4 SUCCESS

Kim Arellano

Are you stuck in your work or personal life? Do you have a co-worker, customer, friend, boss or employee relationship that is driving you crazy? Walk the Talk 4 Success is for individuals and organizations that want to understand the complex human behavior patterns that in� uence our work and personal lives. Through the use of tools and concepts readily found in psychology and philosophy, clients will be able to recognize lower level thinking and behaviors while in� uencing higher thought, creativity and effectiveness. We offer personal consulting, workshops, seminars, speaking engagements, retreat and board meeting facilitation and customized consulting arrangements. Contact us for a free consultation for yourself, business or organization.

Kim Arellano is a Certi� ed Pathwise Trainer and Advisor and Talk Show Radio Host of Walk the Talk with Kim. Check out her show every Wednesday at 4pm on KKNW AM1150, or download the podcasts and archives at: www.walkthetalkwithkim.com

498710

Proud to be aWibbie

35131 S.E. Douglas Street • Snoqualmie425-831-3100 • www.pearsonlawfi rm.com

PEARSON LAW FIRM

Michele G. Pearson

Expert intervention makes a difference. When you want to be represented by legal professionals who are compassionate and experienced advocates, call on Michele Pearson of the Pearson Law Firm. She and her partner, husband Jerry, and their staff, take a relationship building approach with clients’ medical professionals, insurance companies or governmental agencies. They emphasize communication and accountability with everyone involved. You can feel con� dent that they are tackling the right issue at the right time and using the best tools and expertise available, serving clients throughout the State of Washington, from Bellingham to Battle Ground, from Sequim to Spokane. They are expert in catastrophic injury litigation all the way through trial when required. Pearson Law offers free case

evaluations. Michele is an active member of numerous professional associations, including the Washington State Association for Justice (WSAJ), American Bar Association, and the King County Bar Association.

500526

law p

Proud to be aWibbie

425-516-5957 • www.RelyLocal.comThink local. Support local. Buy local.

RELY LOCAL - ISSAQUAH/SNO-VALLEY

Karen Estrin

Unique, locally-owned businesses give towns personality and make communities feel like home. Every dollar you spend with locally-owned businesses in Snoqualmie Valley stimulates our local economy! Get involved!

Browse our local business directory to � nd what you need from a local business in • Snoqualmie Valley.

Save with exclusive coupons while doing your part to support our community.•

Connect with other “loyal locals” and stay up to date on the latest special offers and events. •

Show your support with a free bumper sticker or web badge. •

Let local businesses in Snoqualmie Valley know that they can rely on you! •

For local businesses, RelyLocal is much more than just another online business directory and community campaign! Think of us as an affordable co-op advertising agency, internet marketing � rm, and part time sales staff – repping you in the community every day – for just pennies a day.

Join us: www.facebook.com/relylocalsnovalley

499132

Proud to be aWibbie

33410 SE Redmond Fall City Rd • Fall City425-222-5881 • [email protected]

www.farmersagent.com/khauglie

Angela DonaldsonHAUGLIE INSURANCE AGENCY

Being a third-generation Farmers Insurance Agent and working in a family business, I have an innate understanding of insurance and how to get the greatest value for your family’s budget. Your family’s needs are unique and change over time. That is why it’s so important to take the time to sit down and thoroughly review your plan every year or two. If you are looking for a comprehensive review or just want to understand

your insurance better, just stop by one of our three locations in Snoqualmie, Fall City or Duvall. We want to be your personal agent, one you can count on when the unthinkable happens.

4970

32

Proud to be aWibbie

425-888-0781 • www.chevyoutlet.com106 Main Street, North Bend

CHAPLINS NORTH BEND CHEVROLET

Leesa McKay

Introducing Ms. Leesa, most of you know

her from the Snoqualmie Valley Record but she’s hoping

you’ll learn to know her better here at Chaplins. The

month of May marks the two-year anniversary of Leesa’s

employment at Chaplins. Customer service is Leesa’s

number one priority and she finds

enjoyment in delivering the best to

her customers every

chance she gets.

498182

Proud to be aWibbie

Women in Business

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www.valleyrecord.com Snoqualmie Valley Record • June 22, 2011 • 19

38767 SE River St. • Snoqualmie425-888-6362 • [email protected]

SNOQUALMIE VALLEY CHAMBER OF COMMERCE

Cheryl Fulton & Michelle Maddux

Cheryl Fulton (left), operations manager, and Michelle Maddux, administrative assistant, for the Snoqualmie Valley Chamber of Commerce, strive to bring business people together and enhance our members’ business success. In this new economy, our members have a tremendous opportunity to move ideas forward and do

things that matter in our lives, our jobs and our communities. By adding value to your chamber membership, we are building a stronger community that shares, experiences, explores, reaches out and prospers in the most challenging of times. Join us in promoting and maintaining a healthy economic environment. Call the Chamber today to � nd out how we can help you!

498772

Proud to be aWibbie

www.maryjmiller.com425-941-5070 • [email protected]

Down To Earth Photography

Mary Miller

I am excited and thrilled to have had your wonderful support this year. As an active, passionate, community-involved businesswoman I have great respect for our beautiful region and the wonderful people here. I am a veteran freelance photographer of integrity with niche markets in weddings, many forms of portraiture, graduates, � ne art, events/architectural, corporate, commercial, sports, pets, and more. As I continue to grow within the industry, I remain open to positively encouraging my colleagues and all those making their way as artists and business owners. Whether it is the chameleon look of Mt. Si or photographing your special life event, capturing the real essence, emotion, and power in the moment

is what I strive to convey. I am honored to do what I love and be able to produce a satisfying and worthy product you will enjoy for years to come.

499085

Proud to be aWibbie

7829 Center Blvd SE, Ste 166 • Snoqualmie206-240-0189 www.northwestpremiumservices.com

NORTHWEST PREMIUM SERVICES. LLC

Louise Wall

Organizing and Housekeeping “with a twist”. Think of us as your “Mary Poppins” for adults. Don’t you wish that you could � ick your magic wand and the chaos and dirt would clean up right before your eyes? Boy, wouldn’t that be nice! That’s what we do – we come prepared with our “magic wands” and walk you through the process of decluttering and organizing your home and putting systems in place. We also use our “magic wands” to meticulously clean your home or of� ce building. We are licensed, bonded, insured and all speak � uent English.

499083Housekeeping with a twist

Proud to be aWibbie

145 E. Third • North Bend425-888-1670 • www.drlesliechiro.com

AGAPE CHIROPRACTIC HEALING CENTER

Dr. Leslie Bedell

Dr. Leslie Bedell is getting ready to celebrate her 25th year running Agape Chiropractic Healing Center at the same location in North Bend. She continues to offer gentle Chiropractic care including Upledger Cranial Sacral Therapy to children, families, and individuals. Dr. Leslie has spent the past year getting trained in a very advanced technique called “Nutrition Response Testing”. She has been able to help many people of all ages � nd relief from various health challenges by discovering the underlying causes of their symptoms and designing individual nutritional programs utilizing whole foods to strengthen the areas of the body that are under stress. Dr. Leslie takes every opportunity to educate the public and her patients by teaching free Health Workshops every other Tuesday evening in her of� ce. She considers herself a “Health Coach” and enjoys teaching her clients about the wellness lifestyle. Her holistic approach re� ects her philosophy that the body was created to heal itself, as long as there is no interference or barriers to healing. Her mission, locate the barriers, help the patient remove them, and release the innate healing power of the body. She can be reached through her

website: www.drlesliechiro.com or by phone at 425-888-1670.

498767

Proud to be aWibbie

307 Bendigo Blvd. N, North Bend • 425-396-0898www.selahgifts.com • selah [email protected]

SELAH GIFTS

Shelly Woodward

Selah Gifts is located inside a centennial house (original structure built in 1909) that boasts grand Victorian mill work in the main room. This business is ever-changing and evolving into new ideas and experiences offering eclec-tic up-n-coming styles to Valley residents and tourists alike. What keeps us unique is a personalized shopping experience. Customers can call or email via Facebook what their speci� c needs are and I will customize a gift for them. Complimentary gift

wrap with a $15 purchase. Simple, easy and especially great when you’re on your way to that last minute event (ie; kids birthday parties, womens’ luncheon, or gradua-tion). I enjoy what I do!Parking is available off 3rd Street and directly behind the building through alleyway access. Thank you to everyone who has supported us these past few years. You are a blessing!

498724

Proud to be aWibbie

www.EastsideBootCamp.com425-890-5037

EASTSIDE ADVENTURE BOOT CAMP

Kimbrough Kendall

Eastside Adventure Boot Camp is a Four Week Outdoor Fitness program for Women, utilizing the Outdoors for workouts. I started my business to help make a difference in women’s lives, 7 years and continuing to grow strong. My program is designed to help women build a strong, � t body and mind. I have Boot Camps in Bellevue and Snoqualmie offering 5:30AM, 9:30AM and 6:15PM to enhance the progress of our women’s health in the valley. Included in my program, Fitness Assessments, Nutritional Guidance, Marathon Training, Healthy Cooking Classes, Grocery Tours and more! If you want to jump start your life and make a difference, you need to join me!

498183

Your Life…Your Body…Your Adventure…you will love

the way you feel!

Proud to be aWibbie

Women in Business

Page 12: WIB%202011

WWW.VALLEYRECORD.COM20 • June 22, 2011 • Snoqualmie Valley Record

Main Line: (425) 831-2300 | www.snoqualmiehospital.org

Snoqualmie Valley Hospital District 24-Hour Emergency Department

Kids Play Hard. Parents React Fast. Shorter Wait Times 24-Hour Lab and Radiology Patient-Centered CareProviders and Nurses Trained In Pediatric Care If You Have A Medical Emergency Dial 9-1-1

4955

32

“I could teach you to cold call,” Waters said. “I could teach a dog to cold call.”

Eventually, Waters started her retirement. But she quickly found that life boring.

“I was a complete bust as a retired per-son,” Waters said. “I’m not very good at hobbies. You can only spend so much time playing golf, especially in this country.”

She could only spend so much time volunteering, too.

“There is a burnout,” Waters said. “The more you do, the more you’re asked to do. It’s like being nibbled to death by ducks.”

Volunteers must pace themselves to stay balanced. To Waters, the effort “never filled me up to make me feel like I was making a difference.”

That’s one of the reasons she took the job she has now: emphasizing ways for people to see and measure the impact they make.

Volunteer leaderAs volunteer coordinator for Snoqualmie

Valley Hospital, Waters launched a pro-gram that now oversees about 40 people, ensuring that their efforts streamline the work of paid specialists.

“Volunteers never replace a paid employ-ee. They do jobs that take time away from staff members who need to be focusing on what they do best,” Waters said. By handing off administative tasks, like filing and scan-ning, paid staff can spend more time work-ing with patients and families. In return, volunteers get a sense of satisfaction.

Hired two years ago, she brought deep experience in volunteering, non-profits and management, including as

president of her own company.Waters makes a point of passing on her

experience to the young people, teens and students in their early 20s, who help at the hospital. Those young volunteers often don’t know what it’s like to be in the ‘real world.’

“I try to give them something to take with them for the rest of their lives,” he said. “I teach them things that my mentor, who was chairman of the board, taught me.”

One important lesson: “There is no such thing as a menial task,” Waters said. “Every single person has a job; they wouldn’t have it if it wasn’t important.”

She makes sure they don’t say ‘He’s just a janitor,’ or ‘She’s just a receptionist.’

“You have to learn that if you take these important positions away, you take a big chunk out of the team.”

Career adviceWaters developed her approach to busi-

ness from within, while learning several important lessons from the corporate lead-ers who molded her. From early bosses, she learned that benevolence is important in a manager, as is the velvet fist—the strong but subtle approach that allows employees to understand their parameters.

“A lot of it was just scrapping—figuring things out, being a logical person, looking at the long term effects, not just solving the problem.”

Her advice to women, indeed applicable to anyone, is about empowerment.

“Don’t blame. Don’t complain. Don’t explain,” she said. “Women lose power when they walk into a meeting late and feel they have to explain why.”

Start making excuses, Wates said, and “any credibility you had went out the win-dow. Walk in, sit down and shut up.”

The same goes for blaming others.“If it’s a mistake, say ‘I’ll solve it.’ Don’t say

‘It was her fault,’” Waters said. As for complaining, Waters doesn’t

accept whining.“You’ve got a problem? Go to the top.

It doesn’t do any good to complain to the janitor about what happens in the manage-ment.”

Part of what helped Waters connect to Chubb, the chairman of the board, was that she was unashamed to speak truth to power.

“That was one of the things that was a tenet of his successful life,” she said. “That’s what I did as a brash young woman.”

CEILING FROM 15

Seth Truscott/Staff Photo

Carol Waters meets new volunteer Donna Childress at Snoqualmie Valley Hospital. Waters makes a point of passing on her life lessons to volunteers in the program.

SPIRIT FROM 13

the center’s goal is to get as many of those calories as possible from fresh and local sources. “It makes a lot of sense, so we planted some herbs in the atrium, and we’re fortunate that there are still farmers down in the lower Valley, so we’re going to see if we can work something out with them.”

One of the most amazing successes that the center has enjoyed is its thrift store, located in the back of the building. Started around 2004—“it was one of those years when it seemed like everyone was threatening to cut our funding,” Tolmasoff said—the thrift store was expected to help sup-plement other funding sources for the non-profit center.

“I think we were hoping it would make $100 a week,” Tolmasoff said. Last year, the thrift store brought in $85,000 for senior center programs, and took out almost none. “It’s all donation-driven and run by volunteers.”

Volunteers fill many roles in the center today, but as times have changed, professional instructors and care providers have also been enlisted to offer services there. Programs at the center are all related in some way to help-ing seniors continue living in their own homes and still enjoy the medical care, mobility, personal services, and social interactions they’ve always had in the Valley.

“People have always wanted to stay independent, and in their own homes,” Tolmasoff said.

When she first started work at the center in 1988, she said she didn’t have any particular experience in the field except a true like for seniors. “This is just the right job for me,” she said. She’s equally sure about her retirement in August, too.

“Once I made the decision to retire, and said it out loud, I knew it was the right thing for me.”

“People have always wanted to stay independent,

and in their homes.”

Ruth Tolmasoff,Mount Si Senior Center Director